2021 DODGE DURANGO Owners Manual

GETTING TO KNOW YOUR VEHICLE39
HEAD RESTRAINTS
Head restraints are designed to reduce the risk of
injury by restricting head movement in the event of
a rear impact. Head restraints should be adjusted
so that the top of the head restraint is located
above the top of your ear.
Front Head Restraints
Your vehicle is equipped with front four-way driver
and passenger head restraints.
To raise the head restraint, pull upward on the
head restraint. To lower the head restraint, push
the adjustment button, located at the base of the
head restraint, and push downward on the head
restraint.
NOTE:The head restraints should only be removed by
qualified technicians, for service purposes only. If
either of the head restraints require removal, see
an authorized dealer.

Head Restraint Adjustment Button Location

To adjust the head restraint forward, pull the top of
the head restraint toward the front of the vehicle
as desired and release. To adjust the head
restraint rearward, pull the top of the head
restraint to the forward most position and release.
The head restraint will return to the rear most
position.
Forward Adjustment


WARNING!
All occupants, including the driver, should not
operate a vehicle or sit in a vehicle’s seat until
the head restraints are placed in their proper
positions in order to minimize the risk of neck
injury in the event of a crash.
Head restraints should never be adjusted
while the vehicle is in motion. Driving a vehicle
with the head restraints improperly adjusted
or removed could cause serious injury or
death in the event of a collision.
WARNING!
All occupants, including the driver, should not
operate a vehicle or sit in a vehicle’s seat until
the head restraints are placed in their proper
positions in order to minimize the risk of neck
injury in the event of a crash.
Head restraints should never be adjusted
while the vehicle is in motion. Driving a vehicle
with the head restraints improperly adjusted
or removed could cause serious injury or
death in the event of a collision.
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40GETTING TO KNOW YOUR VEHICLE
Head Restraints — Rear Seats
The head restraints on the outboard seats are not
adjustable. They automatically fold forward when
the rear seat is folded to a load floor position, but
do not return to their normal position when the rear
seat is raised. After returning either seat to its
upright position, raise the head restraint until it
locks in place. The outboard head restraints are
not removable.
The center head restraint has limited adjustment.
Lift upward on the head restraint to raise it or push
downward on the head restraint to lower it.

Rear Head Restraint

NOTE:For proper routing of a Child Seat Tether, see
Úpage 204.
Head Restraint Removal — Rear Seats
The center head restraint can be adjusted when
occupied, or removed for Child Seat Tethering. To
remove the head restraint, raise it as far as it can
go by pulling upward. Then, push the release
button at the base of the post while pulling the
head restraint upward. To reinstall the head
restraint, put the head restraint posts into the
holes and push downward. Then, adjust the head
restraint to the appropriate height.

Center Head Restraint Release Button

NOTE:For proper routing of a Child Seat Tether, see
Úpage 204.
WARNING!
Sitting in a seat with the head restraint in its
lowered position could result in serious injury or
death in a collision. Always make sure the
outboard head restraints are in their upright
positions when the seat is to be occupied.
WARNING!
ALL the head restraints MUST be reinstalled in
the vehicle to properly protect the occupants.
Follow the reinstallation instructions above
prior to operating the vehicle or occupying a
seat.
Sitting in a seat with the head restraint in its
lowered position could result in serious injury
or death in a collision. Always make sure the
outboard head restraints are in their upright
positions when the seat is to be occupied.

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GETTING TO KNOW YOUR VEHICLE41
Power Folding Third Row Head Restraints
For improved visibility when in REVERSE, the third
row head restraints can be folded using the
Uconnect system.
Press the “Controls” button located on the bottom
of the Uconnect display.
Press the Headrest Fold button to power
fold the third row head restraints.
NOTE:
The head restraints can only be folded down -
ward using the Headrest Fold button. The head
restraints must be raised manually when occu -
pying the third row.
Do not fold if there are passengers seated in the
third row seats.
UCONNECT VOICE RECOGNITION
INTRODUCING VOICE RECOGNITION
Start using Uconnect Voice Recognition (VR) with
these helpful quick tips. It provides the key Voice
Commands and tips you need to know to control
your Uconnect system.

Uconnect 4C/4C NAV With 8.4-inch Display Voice Recognition

BASIC VOICE COMMANDS
The basic Voice Commands below can be given at
any point while using your Uconnect system.
Push the VR button or for the Uconnect
5/5 NAV With 10.1-inch Display, say the vehicle’s
“Wake Up” word, “Hey Uconnect”. After the beep,
say:
“Cancel ” to stop a current voice session
“Help ” to hear a list of suggested Voice
Commands
“ Repeat ” to listen to the system prompts again
Notice the visual cues that inform you of your voice
recognition system’s status. Cues appear on the
touchscreen.
GET STARTED
All you need to control your Uconnect system with
your voice are the buttons on your steering wheel.
Helpful hints for using Voice Recognition:
Reduce background noise. Wind and passenger
conversations are examples of noise that may
impact recognition.
Speak clearly at a normal pace and volume
while facing straight ahead.
WARNING!
A loose head restraint thrown forward in a
collision or hard stop could cause serious
injury or death to occupants of the vehicle.
Always securely stow removed head restraints
in a location outside the occupant compart -
ment.
ALL the head restraints MUST be reinstalled in
the vehicle to properly protect the occupants.
Follow the reinstallation instructions above
prior to operating the vehicle or occupying a
seat.
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42GETTING TO KNOW YOUR VEHICLE
Each time you give a Voice Command, first push
the VR button, wait until after the beep, then say
your Voice Command. You can also say the
vehicle “Wake Up” word and state your
command. Some examples of “Wake Up” words
include “Hey Uconnect” or “Hey Dodge”.
A passenger can press the VR button shortcut
on the radio status bar to also issue a
command.
You can interrupt the help message or system
prompts by pushing the VR button and saying a
Voice Command from the current category.

Uconnect Voice Command Buttons

ADDITIONAL INFORMATION
© 2021 FCA US LLC. All rights reserved. Mopar and
Uconnect are registered trademarks and Mopar
Owner Connect is a trademark of FCA US LLC.
Android™ is a trademark of Google Inc. SiriusXM®
and all related marks and logos are trademarks of
SiriusXM® Radio Inc. Ú page 327.
Uconnect System Support:
US residents visit www.DriveUconnect.com or
call: 1-877-855-8400 (24 hours a day 7 days a
week)
Canadian residents visit www.DriveUcon -
nect.ca or call: 1-800-465-2001 (English) or
1-800-387-9983 (French)
SiriusXM Guardian™ services support:
US residents visit www.driveuconnect.com/
sirius-xm-guardian or call: 1-844-796-4827
Canadian residents visit https://www.driveuco -
nnect.ca/en/sirius-xm-guardian or call:
1-877-324-9091
MIRRORS
INSIDE REARVIEW MIRROR
Manual Mirror — If Equipped
The rearview mirror can be adjusted up, down, left,
and right. The mirror should be adjusted to center
on the view through the rear window.
Headlight glare from vehicles behind you can be
reduced by moving the small control under the
mirror to the night position (toward the rear of the
vehicle). The mirror should be adjusted while set in
the day position (toward the windshield).

Adjusting Rearview Mirror

1 — Push To Answer An Incoming Phone Call
2 — Push The Voice Recognition Button To Start A
Phone Call, Begin Radio, Media, Navigation, And
Climate Functions, Or Send Or Receive A Text

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GETTING TO KNOW YOUR VEHICLE43
Automatic Dimming Mirror — If Equipped
The rearview mirror can be adjusted up, down, left,
and right. The mirror should be adjusted to center
on the view through the rear window.
This mirror automatically adjusts for headlight
glare from vehicles behind you.
NOTE:The Automatic Dimming Mirror feature is disabled
when the vehicle is in REVERSE to improve rear
view viewing.
You can turn the feature on or off by pushing the
button at the base of the mirror. A light in the
button will illuminate to indicate when the dimming
feature is activated.

Automatic Dimming Mirror

ILLUMINATED VANITY MIRRORS
To access an illuminated vanity mirror, flip down
one of the visors and lift the cover.
Illuminated Vanity Mirror

Sun Visor “Slide-On-Rod” Feature —
If Equipped
The sun visor “Slide-On-Rod” feature allows for
additional flexibility in positioning the sun visor to
block out the sun.

1. Fold down the sun visor.

2. Unclip the visor from the corner clip.
3. Pivot the sun visor toward the side window.
4. Extend the sun visor blade for additional sun blockage.
NOTE:The sun visor blade can also be extended while the
sun visor is against the windshield for additional
sun blockage through the front of the vehicle.
OUTSIDE MIRRORS
The outside mirror(s) can be adjusted to the center
of the adjacent lane of traffic to achieve the
optimal view.
WARNING!
Vehicles and other objects seen in an outside
convex mirror will look smaller and farther away
than they really are. Relying too much on side
convex mirrors could cause you to collide with
another vehicle or other object. Use your inside
mirror when judging the size or distance of a
vehicle seen in a side convex mirror.
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44GETTING TO KNOW YOUR VEHICLE
Outside Mirrors Folding Feature
All outside mirrors are hinged and may be moved
either forward or rearward to resist damage. The
hinges have three detent positions:
Full forward position
Full rearward position
Normal position
OUTSIDE AUTOMATIC DIMMING
M
IRRORS — IF EQUIPPED
The outside mirrors will automatically adjust for
glare from vehicles behind you. This feature is
controlled by the inside automatic dimming mirror.
The mirrors will automatically adjust for headlight
glare when the inside mirror adjusts.
POWER MIRRORS
The power mirror switch is located on the driver's
side door trim panel.
The power mirror controls consist of mirror select
buttons and a four-way mirror control switch. To
adjust a mirror, push the mirror select button for
the mirror that you want to adjust. Using the mirror
control switch, push on any of the four arrows for
the direction that you want the mirror to move.
Power Mirror Switch

Power mirror positions can be saved to a Driver
Memory Settings profile (if equipped) Ú page 28.HEATED MIRRORS — IF EQUIPPED
These mirrors are heated to melt frost or
ice. This feature will be activated
whenever you turn on the rear window
defroster (if equipped) Úpage 55.
TILT SIDE MIRRORS IN REVERSE —
I
F EQUIPPED
This feature provides automatic outside mirror
positioning which will assist the driver’s ground
visibility. Outside mirrors will move slightly
downward from the present position when the
vehicle is shifted into REVERSE. Outside mirrors
will then return to the original position when the
vehicle is shifted out of REVERSE position. If the
vehicle is equipped with Driver Memory Settings,
this feature will be linked to the programmable
settings.
NOTE:The Tilt Side Mirrors In Reverse feature can be
turned on and off using the Uconnect system
Ú page 159.
1 — Left Mirror Selection
2 — Mirror Direction Control
3 — Right Mirror Selection

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GETTING TO KNOW YOUR VEHICLE45
UNIVERSAL GARAGE DOOR OPENER
(HOMELINK®)

HomeLink® Buttons And Indicator Light

HomeLink® replaces up to three hand-held
transmitters that operate devices such as
garage door openers, motorized gates, lighting
or home security systems. The HomeLink® unit
is powered by your vehicle’s 12 Volt battery.
The HomeLink® buttons that are located in the
overhead console or sunvisor designate the
three different HomeLink® channels.
To operate HomeLink®, push and release any
of the programmed HomeLink® buttons. These
buttons will activate the devices they are
programmed to with each press of the corre -
sponding HomeLink® button.
The HomeLink® indicator light is located above
the center button Ú page 327.
BEFORE YOU BEGIN PROGRAMMING
H
OMELINK®
For efficient programming and accurate
transmission of the Radio Frequency (RF) signal, it
is recommended that a new battery be placed in
the hand-held transmitter of the device that is
being programmed to the HomeLink® system.
Make sure your hand-held transmitter is
programmed to activate the device you are trying
to program your HomeLink® button to.
Ensure that your vehicle is parked outside of the
garage before you begin programming.
It is recommended that you erase all the channels
of your HomeLink® before you use it for the first
time.
If you require assistance, please call toll-free
1-800-355-3515 or visit
HomeLink.com.
ERASING ALL THE HOMELINK®
C
HANNELS
To erase the channels, follow this procedure:

1. Place the ignition switch into the ON/RUN
position.

2. Push and hold the two outside HomeLink® buttons (I and III) for up to 20 seconds, or until
the HomeLink® indicator light flashes.
NOTE:Erasing all channels should only be performed
when programming HomeLink® for the first time.
Do not erase channels when programming addi -
tional buttons.
IDENTIFYING WHETHER YOU HAVE A
R
OLLING CODE OR NON-ROLLING CODE
D
EVICE
Before programming a device to one of your
HomeLink® buttons, you must determine whether
the device has a rolling code or non-rolling code.
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46GETTING TO KNOW YOUR VEHICLE
Rolling Code Devices
To determine if your device has a rolling code, a
good indicator is its manufacturing date. Typically,
devices manufactured after 1995 have rolling
codes. A device with a rolling code will also have a
“LEARN” or “TRAIN” button located where the
antenna is attached to the device. The button may
not be immediately visible when looking at the
device. The name and color of the button may vary
slightly by manufacturer.
NOTE:The “LEARN” or “TRAIN” button is not the button
you normally use to operate the device.
Non-rolling Code Devices
Most devices manufactured before 1995 will not
have a rolling code. These devices will also not
have a “LEARN” or “TRAIN” button.
PROGRAMMING HOMELINK® TO A
G
ARAGE DOOR OPENER
To program any of the HomeLink® buttons to
activate your garage door opener motor, follow the
steps below:
NOTE:All HomeLink® buttons are programmed using this
procedure. You do not need to erase all channels
when programming additional buttons.
1. Place the ignition switch into the ON/RUN
position.

2. Place the garage door opener transmitter 1 to 3 inches (3 to 8 cm) away from the
HomeLink® button you wish to program, while
keeping the HomeLink® indicator light in view.
3. Push and hold the HomeLink® button you want to program while you push and hold the
garage door opener transmitter button you are
trying to replicate.
4. Continue to hold both buttons and observe the HomeLink® indicator light. The HomeLink®
indicator light will flash slowly and then rapidly.
Once this happens, release both buttons.
NOTE:Make sure the garage door opener motor
is plugged in before moving on to the rolling
code/non-rolling code final steps.
Rolling Code Garage Door Opener Final Steps
NOTE:You have 30 seconds in which to initiate rolling
code final step 2, after completing rolling code
final step 1.

1. At the garage door opener motor (in the garage), locate the “LEARN” or “TRAIN”
button. This can usually be found where the hanging antenna wire is attached to the
garage door opener motor. Firmly push and
release the “LEARN” or “TRAIN” button.

2. Return to the vehicle and push the programmed HomeLink® button three times
(holding the button for two seconds each
time). If the garage door opener motor
operates, programming is complete.
3. Push the programmed HomeLink® button to confirm that the garage door opener motor
operates. If the garage door opener motor
does not operate, repeat the final steps for the
rolling code procedure.
Non-Rolling Code Garage Door Opener Final Steps

1. Push and hold the programmed HomeLink® button and observe the HomeLink® indicator
light. If the HomeLink® indicator light stays
on constantly, programming is complete.

2. Push the programmed HomeLink® button to confirm that the garage door opener motor
operates. If the garage door opener motor
does not operate, repeat the steps from the
beginning.

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