2021 DODGE DURANGO alarm

GETTING TO KNOW YOUR VEHICLE17
The system uses a key fob, keyless push button
ignition and a Radio Frequency (RF) receiver to
prevent unauthorized vehicle operation. Therefore,
only key fobs that are programmed to the vehicle
can be used to start and operate the vehicle. The
system will shut the engine off in two seconds if an
incorrect key fob is used to start the engine.
After placing the ignition in the ON/RUN position,
the Vehicle Security Light will turn on for three
seconds for a bulb check. If the light remains on
after the bulb check, it indicates that there is a
problem with the electronics. In addition, if the light
begins to flash after the bulb check, it indicates
that someone used an invalid key fob to start the
engine. Either of these conditions will result in the
engine being shut off after two seconds.
If the Vehicle Security Light turns on during normal
vehicle operation (vehicle running for longer than
10 seconds), it indicates that there is a fault in the
electronics. Should this occur, have the vehicle
serviced as soon as possible by an authorized
dealer. All of the key fobs provided with your new vehicle
have been programmed to the vehicle electronics
Ú
page 327.
IGNITION SWITCH
KEYLESS ENTER ‘N GO™ IGNITION
This feature allows the driver to operate the
ignition switch with the push of a button as long as
the key fob is in the passenger compartment.
The START/STOP ignition button has several
operating modes that are labeled and will
illuminate when in position. These modes are OFF,
ACC, ON/RUN, and START.

START/STOP Ignition Button
The push button ignition can be placed in the
following modes:
OFF
The engine is stopped
Some electrical devices (e.g. power locks,
alarm, etc.) are still available
ACC
Engine is not started
Some electrical devices are available
(e.g. power windows)
ON/RUN
Driving position
All electrical devices are available
(e.g. climate controls, etc.)
START
The engine will start (when foot is on the brake
pedal)
NOTE:If the ignition position does not change with a push
of the ignition button, and the instrument cluster
display message “Key Fob Not Detected” is being
displayed, the key fob may have a low or depleted
battery. In this situation, a back up method can be
used to operate the ignition switch. Put the nose
side of the key fob (side opposite of the emergency
key) against the START/STOP ignition button and
push to operate the ignition switch.
CAUTION!
The Sentry Key Immobilizer system is not
compatible with some aftermarket remote
starting systems. Use of these systems may
result in vehicle starting problems and loss of
security protection.
1 — OFF
2 — ACC
3 — ON/RUN
2

21_WD_OM_EN_USC_t.book Page 17

GETTING TO KNOW YOUR VEHICLE21
REMOTE START WINDSHIELD WIPER
D
E–ICER ACTIVATION — IF EQUIPPED
When Remote Start is active and the outside
ambient temperature is less than 33°F (0.6°C),
the Windshield Wiper De-Icer will activate. Exiting
Remote Start will resume its previous operation. If
the Windshield Wiper De-Icer was active, the timer
and operation will continue.
REMOTE START CANCEL MESSAGE —
I
F EQUIPPED

The following messages will display in the instrument
cluster display if the vehicle fails to remote start or
exits Remote Start prematurely:
Remote Start Cancelled — Door Open
Remote Start Cancelled — Hood Open
Remote Start Cancelled — Fuel Low
Remote Start Cancelled — Liftgate Open
Remote Start Cancelled — Timer Expired
Remote Start Disabled — Start Vehicle To Reset
The instrument cluster display message stays active
until the ignition is placed in the ON/RUN position.

VEHICLE SECURITY SYSTEM — IF EQUIPPED

The Vehicle Security system monitors the vehicle
doors for unauthorized entry and the Keyless Enter ‘n
Go™ Ignition for unauthorized operation. While the
Vehicle Security system is armed, interior switches
for door locks and liftgate release are disabled.
If something triggers the alarm, the Vehicle Security
system will provide the following audible and visible
signals:
The horn will pulse
The parking lights and/or turn signals will flash
The Vehicle Security Light in the instrument
cluster will flash

TO ARM THE SYSTEM
Follow these steps to arm the Vehicle Security
system:

1. Make sure the vehicle’s ignition is placed in the OFF position.

For vehicles equipped with Keyless Entry,
make sure the vehicle’s keyless ignition
system is OFF. 2. Perform one of the following methods to lock
the vehicle:
Push lock on the interior power door lock
switch with the driver and/or passenger
door open.
Push the lock button on the exterior Passive
Entry door handle with a valid key fob avail -
able in the same exterior zone Ú page 23.
Push the lock button on the key fob.
3. If any doors are open, close them.
TO DISARM THE SYSTEM
The Vehicle Security system can be disarmed using
any of the following methods:
Push the unlock button on the key fob.
Grab the Passive Entry unlock door handle (if
equipped) Ú page 23.
Cycle the vehicle ignition system out of the OFF
position.
2

21_WD_OM_EN_USC_t.book Page 21

22GETTING TO KNOW YOUR VEHICLE
NOTE:
The driver's door key cylinder cannot arm or
disarm the Vehicle Security system. Use of the
door key cylinder when the alarm is armed will
sound the alarm when the door is opened.
The Vehicle Security system remains armed
when the power liftgate is opened using the lift -
gate button on the key fob. If someone enters
the vehicle through the liftgate and opens any
door from the inside, the alarm will sound.
If Passive Entry (if equipped) is used to unlock
the liftgate, the Vehicle Security system is
disarmed and the rest of the vehicle doors will
remain locked unless all doors are set to unlock
on first press within Uconnect Settings.
When the Vehicle Security system is armed, the
interior power door lock switches will not unlock
the doors.
The Vehicle Security system is designed to protect
your vehicle. However, you can create conditions
where the system will give you a false alarm. If one
of the previously described arming sequences has
occurred, the Vehicle Security system will arm
regardless of whether you are in the vehicle or not.
If you remain in the vehicle and open a door, the
alarm will sound. If this occurs, disarm the Vehicle
Security system. If the Vehicle Security system is armed and the
battery becomes disconnected, the Vehicle
Security system will remain armed when the
battery is reconnected; the exterior lights will flash,
and the horn will sound. If this occurs, disarm the
Vehicle Security system.
REARMING OF THE SYSTEM
If something triggers the alarm and no action is
taken to disarm it, the Vehicle Security system will
turn the horn off after a 29 second cycle (with five
seconds between cycles and up to eight cycles if
the trigger remains active) and then rearm itself.
SECURITY SYSTEM MANUAL OVERRIDE
The Vehicle Security system will not arm if you lock
the doors using the manual door lock.
TAMPER ALERT
If something has triggered the Vehicle Security
system in your absence, the horn will sound three
times and the exterior lights will blink three times
when you disarm the Vehicle Security system.
DOORS
MANUAL DOOR LOCKS
The power door locks can be manually locked from
inside the vehicle by using the door lock knob. To
lock each door, push the door lock knob on each
door trim panel downward. To unlock the front
doors, pull the inside door handle to the first
detent. To unlock the rear doors, pull the door lock
knob on the door trim panel upward. If the lock
knob is down when the door is closed, the door will
lock. Make sure the key is not inside the vehicle
before closing the door.

Manual Door Lock Knob

21_WD_OM_EN_USC_t.book Page 22

90GETTING TO KNOW YOUR INSTRUMENT PANEL
When load reduction is activated, the message
“Battery Saver On” or “Battery Saver Mode” will
appear in the instrument cluster.
These messages indicate the vehicle battery has a
low state of charge and continues to lose electrical
charge at a rate that the charging system cannot
sustain.
NOTE:
The charging system is independent from load
reduction. The charging system performs a diag -
nostic on the charging system continuously.
If the Battery Charge Warning Light is on it may
indicate a problem with the charging system
Ú page 92.
The electrical loads that may be switched off
(if equipped), and vehicle functions which can be
affected by load reduction:
Heated Seat/Vented Seats/Heated Wheel
Rear Defroster And Heated Mirrors
HVAC System
115 Volt AC Power Inverter System
Audio and Telematics System Loss of the battery charge may indicate one or
more of the following conditions:
The charging system cannot deliver enough
electrical power to the vehicle system because
the electrical loads are larger than the capability
of the charging system. The charging system is
still functioning properly.
Turning on all possible vehicle electrical loads
(e.g. HVAC to max settings, exterior and interior
lights, overloaded power outlets +12 Volt,
115 Volt AC, USB ports) during certain driving
conditions (city driving, towing, frequent stop
-
ping, etc.).
Installing options like additional lights, upfitter
electrical accessories, audio systems, alarms
and similar devices.
Unusual driving cycles (short trips separated by
long parking periods).
The vehicle was parked for an extended period
of time (weeks, months).
The battery was recently replaced and was not
charged completely.
The battery was discharged by an electrical load
left on when the vehicle was parked.
The battery was used for an extended period
with the engine not running to supply radio,
lights, chargers, +12 Volt portable appliances
like vacuum cleaners, game consoles and
similar devices. What to do when an electrical load reduction
action message is present (“Battery Saver On” or
“Battery Saver Mode”)
During a trip:
Reduce power to unnecessary loads if possible:
Turn off redundant lights (interior or
exterior)
Check what may be plugged in to power
outlets +12 Volt, 115 Volt AC, USB ports
Check HVAC settings (blower, temperature)
Check the audio settings (volume)
After a trip:
Check if any aftermarket equipment was
installed (additional lights, upfitter electrical
accessories, audio systems, alarms) and review
specifications if any (load and Ignition Off Draw
currents).
Evaluate the latest driving cycles (distance,
driving time and parking time).
The vehicle should have service performed if
the message is still present during consecutive
trips, and if the evaluation and driving pattern of
the vehicle did not help to identify the cause.

21_WD_OM_EN_USC_t.book Page 90

STARTING AND OPERATING123
The ACC screen may display once again if any of
the following ACC activity occurs:
System Cancel
Driver Override
System Off
ACC Proximity Warning
ACC Unavailable Warning
The instrument cluster display will return to the last
display selected after five seconds of no ACC
display activity.
Activating Adaptive Cruise Control (ACC)
The minimum set speed for the ACC system is
20 mph (32 km/h).
When the system is turned on and in the ready
state, the instrument cluster display will read “ACC
Ready.”
When the system is off, the instrument cluster
display will read “Adaptive Cruise Control (ACC)
Off.”
NOTE:You cannot engage ACC under the following
conditions:
When in 4WD Low
When the brakes are applied
When the parking brake is applied
When the automatic transmission is in PARK,
REVERSE or NEUTRAL
When the vehicle speed is below the minimum
speed range
When the brakes are overheated
When the driver’s door is open at low speeds
When the driver’s seat belt is unbuckled at low
speeds
When there is a stationary vehicle in front of
your vehicle in close proximity
To Activate/Deactivate
Push and release the Adaptive Cruise Control
(ACC) on/off button. The ACC menu in the
instrument cluster displays “ACC Ready.”
To turn the system off, push and release the
Adaptive Cruise Control (ACC) on/off button again.
At this time, the system will turn off and the
instrument cluster displays “Adaptive Cruise
Control (ACC) Off.”
To Set A Desired Speed
When the vehicle reaches the speed desired, push
the SET (+) button or the SET (-) button and
release. The instrument cluster display will show
the set speed.
NOTE:Fixed Speed Cruise Control can be used without
ACC enabled. To change between the different
modes, push the ACC on/off button which turns
the ACC and the Fixed Speed Cruise Control off.
Pushing the Fixed Speed Cruise Control on/off
button will result in turning on (changing to) Fixed
Speed Cruise Control mode.
If ACC is set when the vehicle speed is below
20 mph (32 km/h), the set speed will default to
20 mph (32 km/h).
WARNING!
Leaving the Adaptive Cruise Control (ACC)
system on when not in use is dangerous. You
could accidentally set the system or cause it to
go faster than you want. You could lose control
and have a collision. Always leave the system off
when you are not using it.
WARNING!
In Fixed Speed Cruise Control mode, the system
will not react to vehicles ahead. In addition, the
proximity warning does not activate and no
alarm will sound even if you are too close to the
vehicle ahead since neither the presence of the
vehicle ahead nor the vehicle-to-vehicle distance
is detected. Be sure to maintain a safe distance
between your vehicle and the vehicle ahead.
Always be aware which mode is selected.
4

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198SAFETY
Rear Cross Path (RCP)
RCP is intended to aid the driver when backing out
of parking spaces where their vision of oncoming
vehicles may be blocked. Proceed slowly and
cautiously out of the parking space until the rear
end of the vehicle is exposed. The RCP system will
then have a clear view of the cross traffic and if an
oncoming vehicle is detected, alert the driver.

RCP Detection Zones

RCP monitors the rear detection zones on both
sides of the vehicle, for objects that are moving
toward the side of the vehicle with a minimum
speed of approximately 5 mph (8 km/h), to objects
moving a maximum of approximately 20 mph
(32 km/h), such as in parking lot situations. When RCP is on and the vehicle is in REVERSE (R),
the driver is alerted using both the visual and
audible alarms, including reducing the radio
volume.
NOTE:In a parking lot situation, oncoming vehicles can be
blocked by vehicles parked on either side. If the
sensors are blocked by other structures or
vehicles, the system will not be able to alert the
driver.
Blind Spot Modes
Blind Spot has three selectable modes of
operation that are available in the Uconnect
system.
Blind Spot Alert Lights Only
When operating in Blind Spot Alert mode, the BSM
system will provide a visual alert in the appropriate
side view mirror based on a detected object.
However, when the system is operating in Rear
Cross Path (RCP) mode, the system will respond
with both visual and audible alerts when a
detected object is present. Whenever an audible
alert is requested, the radio is muted.
Blind Spot Alert Lights/Chime
When operating in Blind Spot Alert Lights/Chime
mode, the BSM system will provide a visual alert in
the appropriate side view mirror based on a
detected object. If the turn signal is then activated,
and it corresponds to an alert present on that side
of the vehicle, an audible chime will also be
sounded. Whenever a turn signal and detected
object are present on the same side at the same
time, both the visual and audible alerts will be
issued. In addition to the audible alert the radio (if
on) will also be muted.
WARNING!
Rear Cross Path (RCP) detection is not a backup
aid system. It is intended to be used to help a
driver detect an oncoming vehicle in a parking
lot situation. Drivers must be careful when
backing up, even when using RCP. Always check
carefully behind your vehicle, look behind you,
and be sure to check for pedestrians, animals,
other vehicles, obstructions, and blind spots
before backing up. Failure to do so can result in
serious injury or death.

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218SAFETY
Do not use prior or future model year seat
covers or cushions not designated by FCA US
LLC for the specific model being repaired.
Always use the correct seat cover and cushion
specified for the vehicle.
Do not replace the seat cover or cushion with an
aftermarket seat cover or cushion.
Do not add a secondary seat cover or mat.
At no time should any Supplemental Restraint
System (SRS) component or SRS related
component or fastener be modified or replaced
with any part except those which are approved
by FCA US LLC.
Knee Impact Bolsters
The Knee Impact Bolsters help protect the knees
of the driver and front passenger, and position the
front occupants for improved interaction with the
front air bags.
Supplemental Driver Knee Air Bag
This vehicle is equipped with a Supplemental
Driver Knee Air Bag mounted in the instrument
panel below the steering column. The
Supplemental Driver Knee Air Bag provides
enhanced protection during a frontal impact by
working together with the seat belts,
pretensioners, and front air bags.
Supplemental Side Air Bags
Supplemental Seat-Mounted Side Air Bags (SABs)
This vehicle is equipped with Supplemental
Seat-Mounted Side Air Bags (SABs). Supplemental Seat-Mounted Side Air Bags (SABs)
are located in the outboard side of the front seats.
The SABs are marked with “SRS AIRBAG” or
“AIRBAG” on a label or on the seat trim on the
outboard side of the seats.
The SABs may help to reduce the risk of occupant
injury during certain side impacts, in addition to
the injury reduction potential provided by the seat
belts and body structure.

Front Supplemental Seat-Mounted Side Air Bag Label

When the SAB deploys, it opens the seam on the
outboard side of the seatback’s trim cover. The
inflating SAB deploys through the seat seam into
the space between the occupant and the door. The
SAB moves at a very high speed and with such a
high force that it could injure occupants if they are
not seated properly, or if items are positioned in
the area where the SAB inflates. Children are at an
even greater risk of injury from a deploying air bag.
WARNING!
Unapproved modifications or service proce-
dures to the passenger seat assembly, its
related components, seat cover or cushion
may inadvertently change the air bag deploy -
ment in case of a frontal collision. This could
result in death or serious injury to the front
passenger if the vehicle is involved in a colli -
sion. A modified vehicle may not comply with
required Federal Motor Vehicle Safety Stan -
dards (FMVSS) and/or Canadian Motor
Vehicle Safety Standards (CMVSS).
If it is necessary to modify the air bag system
for persons with disabilities, contact an autho -
rized dealer.
WARNING!
Do not drill, cut, or tamper with the knee
impact bolsters in any way.
Do not mount any accessories to the knee
impact bolsters such as alarm lights, stereos,
citizen band radios, etc.

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328
INDEX
A
About Your Brakes......................................... 317Adaptive Cruise Control (ACC)
(Cruise Control).................................... 119, 121Adding Engine Coolant (Antifreeze)............... 281Adding Fuel.................................................... 140Additives, Fuel............................................... 319AdjustDown.................................................... 35, 37Forward................................................ 35, 37Rearward.............................................. 35, 37Up......................................................... 35, 37Air BagAir Bag Operation...................................... 214Air Bag Warning Light...................... 211, 214Driver Knee Air Bag................................... 218Enhanced Accident Response......... 221, 263Event Data Recorder (EDR)....................... 263Front Air Bag............................................. 214If Deployment Occurs................................ 221Knee Impact Bolsters................................ 218Maintaining Your Air Bag System.............. 222Maintenance............................................. 222Redundant Air Bag Warning Light.............212
Side Air Bags............................................ 218Transporting Pets..................................... 239Air Bag Light.................................. 91, 211, 240Air Cleaner, Engine
(Engine Air Cleaner Filter)............................. 272Air Conditioner Maintenance........................ 273Air Conditioner Refrigerant.................. 273, 274Air Conditioner System................................. 273Air ConditioningRear............................................................. 60Air Conditioning Filter.................... 63, 273, 274Air Conditioning System................................... 62Air Conditioning, Operating Tips....................... 62Air Filter........................................................ 272Air PressureTires......................................................... 303AlarmArm The System................................... 21, 22Disarm The System..................................... 21Rearm The System...................................... 22Security Alarm............................................. 94Alarm SystemSecurity Alarm............................................. 21All Wheel Drive (AWD)................................... 112
Alterations/ModificationsVehicle.........................................................10Antifreeze (Engine Coolant).................. 281, 321Disposal.................................................... 282Anti-Lock Brake System (ABS)....................... 189Anti-Lock Warning Light...................................96Assist, Hill Start............................................. 193Audio Systems (Radio).................................. 158Auto Down Power Windows..............................72Automatic Headlights.......................................50Automatic High Beams.....................................50Automatic Temperature Control (ATC)..............62Automatic Transmission....................... 101, 108Adding Fluid.............................................. 284Fluid And Filter Change............................. 284Fluid Change............................................. 284Fluid Level Check...................................... 284Fluid Type........................................ 285, 323Special Additives...................................... 284Automatic Transmission Limp
Home Mode.................................................. 111Auxiliary Driving Systems.............................. 195Auxiliary Electrical Outlet (Power Outlet)..........68Auxiliary Power Outlet......................................68Axle Fluid....................................................... 323

21_WD_OM_EN_USC_t.book Page 328