2021 DODGE DURANGO Owners Manual

GETTING TO KNOW YOUR VEHICLE71
WIRELESS CHARGING PAD —
I
F EQUIPPED

Wireless Charging Pad

Your vehicle may be equipped with a 15W 3A Qi
wireless charging pad located below the center
stack by the cupholders. This charging pad is
designed to wirelessly charge your Qi enabled
mobile phone. Qi is a standard that allows wireless
charging of your mobile phone.
Your mobile phone must be designed for Qi
wireless charging. If the phone is not equipped
with Qi wireless charging functionality, an
aftermarket sleeve or a specialized back plate can
be purchased from your mobile phone provider or
a local electronics retailer. Please see your
phone’s owner’s manual for further information. The wireless charging pad is equipped with an
anti-slip mat to hold your mobile phone in place,
and an LED indicator.
LED Indicator Status:
No Light: Charging pad is idle or searching for a
device.
Blue Light: Device is detected, and is charging.
Red Light/Flashing: Internal error, or foreign
object is detected.
NOTE:
The wireless charging pad will not work if any of
the four doors are open, even if the engine is
running. Opening the liftgate will not interfere
with charging pad operation.
Using a phone case may interfere with wireless
charging.
WINDOWS
POWER WINDOWS
The power window controls are located on the
driver's door trim panel.

Power Window Switches

The passenger door windows can also be operated
by using the single window controls on the
passenger door trim panel. The window controls
will operate only when the ignition is in the
ON/RUN or ACC position.
To open the window part way (manually), push the
switch to the first detent and release it when you
want the window to stop.
The power window controls remain active for up to
10 minutes after the ignition has been placed in
the OFF position. Opening a vehicle front door will
cancel this feature.
CAUTION!
The key fob should not be placed on the
charging pad or within 6 inches (15 cm) of it.
Doing so can cause excessive heat buildup and
damage to the fob. Placing the fob in close
proximity of the charging pad blocks the fob from
being detected by the vehicle and prevents the
vehicle from starting.
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72GETTING TO KNOW YOUR VEHICLE
Automatic Window Features
Auto-Down Feature
Both the driver and front passenger window
switches have an Auto-Down feature. Push the
window switch past the first detent, release, and
the window will go down automatically.
To cancel the Auto-Down movement, operate the
switch in either the up or down direction and
release the switch.
Auto-Up Feature With Anti-Pinch Protection —
Driver And Front Passenger Door Only
Lift the window switch fully upward to the second
detent, release, and the window will go up
automatically. To stop the window from going all the way up
during the Auto-Up operation, push down on the
switch briefly.
If the window runs into any obstacle during
Auto-Up, it will reverse direction and then go back
down. Remove the obstacle and use the window
switch again to close the window.
NOTE:Any impact due to rough road conditions may
trigger the auto reverse function unexpectedly
during Auto-Up. If this happens, pull the switch
lightly to the first detent and hold it to close the
window manually.
Reset Auto-Up
Should the Auto-Up feature stop working, the
window may need to be reset. To reset Auto-Up:

1. Make sure the door is fully closed.

2. Pull the window switch up to close the window
completely and continue to hold the switch up
for an additional two seconds after the window
is closed. 3. Push the window switch down firmly to the
second detent to open the window completely
and continue to hold the switch down for an
additional two seconds after the window is
fully open.
Window Lockout Switch
The window lockout switch on the driver's door trim
panel allows you to disable the window controls on
the rear passenger doors. To disable the window
controls, push and release the window lockout
button. To enable the window controls, push and
release the window lockout button again.

Power Window Lockout Switch

WARNING!
Never leave children unattended in a vehicle,
and do not let children play with power windows.
Do not leave the key fob in or near the vehicle, or
in a location accessible to children, and do not
leave the ignition of a vehicle equipped with
Keyless Enter ‘n Go™ in the ACC or ON/RUN
position. Occupants, particularly unattended
children, can become entrapped by the windows
while operating the power window switches.
Such entrapment may result in serious injury or
death.
WARNING!
There is no anti-pinch protection when the
window is almost closed. To avoid personal
injury be sure to clear your arms, hands, fingers
and all objects from the window path before
closing.

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GETTING TO KNOW YOUR VEHICLE73
WIND BUFFETING
Wind buffeting can be described as the perception
of pressure on the ears or a helicopter-type sound
in the ears. Your vehicle may exhibit wind buffeting
with the windows down, or the sunroof (if
equipped) in certain open or partially open
positions. This is a normal occurrence and can be
minimized. If the buffeting occurs with the rear
windows open, open the front and rear windows
together to minimize the buffeting. If the buffeting
occurs with the sunroof open, adjust the sunroof
opening to minimize the buffeting or open any
window.
POWER SUNROOF — IF EQUIPPED
The power sunroof switch is located between the
sun visors on the overhead console.

Power Sunroof Switch

OPENING AND CLOSING THE SUNROOF
Express Open/Close
Push the switch rearward and release it within
one-half second; the sunroof and sunshade will
open automatically and stop at full open position. Push the switch forward and release it within
one-half second and the sunroof will close
automatically from any position.
During Express Open or Express Close operation,
any movement of the sunshade switch will stop the
shade.
Manual Open/Close
Push and hold the switch rearward; the sunroof
and sunshade will open and automatically stop at
full open position.
Push and hold the switch forward and the sunroof
will close from any position and stop at a full closed
position.
Any release of the switch during open or close
operation will stop the sunroof movement. The
sunroof will remain in a partially opened position
until the switch is operated and held again.
SUNSHADE OPERATION
The sunshade can be opened manually. However,
the sunshade will open automatically as the
sunroof opens.
NOTE:The sunshade cannot be closed if the sunroof is
open.
WARNING!
Never leave children unattended in a vehicle,
or with access to an unlocked vehicle. Never
leave the key fob in or near the vehicle, or in a
location accessible to children. Do not leave
the ignition of a vehicle equipped with Keyless
Enter ‘n Go™ in the ACC or ON/RUN position.
Occupants, particularly unattended children,
can become entrapped by the power sunroof
while operating the power sunroof switch.
Such entrapment may result in serious injury
or death.
In a collision, there is a greater risk of being
thrown from a vehicle with an open sunroof.
You could also be seriously injured or killed.
Always fasten your seat belt properly and
make sure all passengers are also properly
secured.
Do not allow small children to operate the
sunroof. Never allow your fingers, other body
parts, or any object, to project through the
sunroof opening. Injury may result.
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74GETTING TO KNOW YOUR VEHICLE
PINCH PROTECT FEATURE
This feature will detect an obstruction in the
closing of the sunroof during the Express Close
operation. If an obstruction in the path of the
sunroof is detected, the sunroof will automatically
retract. Remove the obstruction if this occurs.
NOTE:If three consecutive sunroof close attempts result
in Pinch Protect reversals, Pinch Protect will
disable and the sunroof must be closed in Manual
Mode.
VENTING SUNROOF
Push and release the "Vent" button within one-half
second and the sunroof will open to the vent
position. This is called “Express Vent”, and it will
occur regardless of sunroof position. During
Express Vent operation, any movement of the
switch will stop the sunroof.
SUNROOF MAINTENANCE
Use only a non-abrasive cleaner and a soft cloth to
clean the glass panel. Periodically check for and
clear out any debris that may have collected in the
tracks.
IGNITION OFF OPERATION
NOTE:
The power sunroof switch can remain active in
Accessory Delay for up to approximately
10 minutes after the vehicle’s ignition is placed
to the OFF position. Opening either front door
will cancel this feature.
This feature is programmable using the Ucon -
nect system Ú page 159.
HOOD
OPENING THE HOOD
To open the hood, two latches must be released.

1. Pull the release lever located underneath the
driver’s side of the instrument panel.
Hood Release

2. Reach under the hood from outside the vehicle, move the safety latch to the left and
lift the hood.

Safety Latch Location

WARNING!
There is no anti-pinch protection when the
sunroof is almost closed. To avoid personal
injury be sure to clear your arms, hands, fingers
and all objects from the top’s path before
closing.

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GETTING TO KNOW YOUR VEHICLE75
CLOSING THE HOOD
LIFTGATE
POWER LIFTGATE — IF EQUIPPED
The power liftgate may be opened by
pushing the liftgate release handle
Úpage 23 or by pushing the liftgate
button on the key fob. Push the liftgate
button on the key fob twice within five seconds to
open or close the power liftgate.
NOTE:
When using the liftgate button on the key fob to
open the liftgate while the vehicle is locked, only
the liftgate will unlock leaving the other doors to
remain locked. Closing the liftgate will not relock
the liftgate. The lock button on the key fob, or
the Passive Entry lock button must be pushed to
relock.
If the Passive Entry button is used to open the
liftgate and all the doors unlock, the liftgate and
vehicle doors must be locked again. Use the key
fob, Passive Entry lock button, or the power door
lock switches on the front door panels.
The power liftgate may also be opened or closed by
pushing the liftgate button located on the front
overhead console. If the liftgate is fully open, it can
be closed by pushing the liftgate button located on
the left rear trim panel. If the liftgate is in motion,
pushing the button again will reverse the liftgate.
When the liftgate button on the key fob is pushed
two times, the turn signals will flash to signal that
the liftgate is opening or closing (if Flash Lamps
with Lock is enabled in the Uconnect settings), and
the liftgate chime will be audible. The chime can be
turned on or off through the Uconnect Settings
Ú page 159.
NOTE:
In the event of a power malfunction to the lift -
gate, an emergency liftgate latch release can be
used to open the liftgate. The emergency liftgate
latch release can be accessed through a snap-in
cover located on the liftgate trim panel.
If liftgate is left open for an extended period of
time, the liftgate may need to be closed manu -
ally to reset power liftgate functionality.
NOTE:
The power liftgate buttons will not operate if the
vehicle is in gear or the vehicle speed is above
0 mph (0 km/h).
The power liftgate will not operate in tempera -
tures below −22°F (−30°C) or temperatures
above 150°F (65°C). Be sure to remove any
buildup of snow or ice from the liftgate before
pushing any of the power liftgate switches.
WARNING!
Be sure the hood is fully latched before driving
your vehicle. If the hood is not fully latched, it
could open when the vehicle is in motion and
block your vision. Failure to follow this warning
could result in serious injury or death.
CAUTION!
To prevent possible damage, do not slam the
hood to close it. Lower hood to approximately
12 inches (30 cm) and drop the hood to close.
Make sure hood is fully closed for both latches.
Never drive vehicle unless hood is fully closed,
with both latches engaged.
WARNING!
During power operation, personal injury or cargo
damage may occur. Ensure the liftgate travel
path is clear. Make sure the liftgate is closed
and latched before driving away.
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76GETTING TO KNOW YOUR VEHICLE
If anything obstructs the power liftgate while it is
closing or opening, the liftgate will automatically
reverse to the closed or open position. After
multiple obstructions in the same cycle, the lift -
gate will automatically stop and must be opened
or closed manually.
There are also pinch sensors attached to the
side of the liftgate. Light pressure anywhere
along these strips will cause the liftgate to
return to the open position.
If the liftgate is only partially open, push the lift -
gate button on the key fob twice to operate the
liftgate.
If the liftgate release handle is pushed while the
power liftgate is opening, the liftgate motor will
disengage to allow manual operation.
CARGO AREA FEATURES
Cargo Storage
There is a removable storage bin located on the
left side of the rear cargo area.
Additional storage can be found in the load floor.
To access the lower storage, lift the handle and
raise the storage lid.

Load Floor Handle

Retractable Cargo Area Cover —
If Equipped
The purpose of this cover is for privacy, not to
secure loads. It will not prevent cargo from shifting
or protect passengers from loose cargo.
To cover the cargo area:

1. Grab the cover at the center handle, and pull it over the cargo area.

2. Insert the pins on the ends of the cover into the slots in the pillar trim cover.
3. The liftgate may be opened with the cargo cover in place.
WARNING!
Driving with the liftgate open can allow
poisonous exhaust gases into your vehicle.
You and your passengers could be injured by
these fumes. Keep the liftgate closed when
you are operating the vehicle.
If you are required to drive with the liftgate
open, make sure that all windows are closed,
and the climate control blower switch is set at
high speed. Do not use the recirculation
mode.
WARNING!
In a collision, a loose cargo cover in the vehicle
could cause injury. It could fly around in a
sudden stop and strike someone in the vehicle.
Do not store the cargo cover on the cargo floor
or in the passenger compartment. Remove the
cover from the vehicle when taken from its
mounting. Do not store it in the vehicle.

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GETTING TO KNOW YOUR VEHICLE77
(Continued)
(Continued)
Cargo Tie-Down Hooks
The cargo tie-downs, located on the cargo area
floor, should be used to safely secure loads when
the vehicle is moving.

Tie-Down Hooks

ROOF LUGGAGE RACK — IF EQUIPPED
The crossbars and side rails are designed to carry
weight on vehicles equipped with a luggage rack.
The load must not exceed 150 lb (68 kg), and
should be uniformly distributed over the luggage
rack crossbars.
The crossbars on your vehicle are delivered stowed
within the roof rack side rails. Crossbars should
always be used whenever cargo is placed on the
roof rack. Check the straps frequently to be sure
that the load remains securely attached.
WARNING!
Cargo tie-downs are not safe anchors for a
child seat tether strap. In a sudden stop or
accident, a tie-down could pull loose and allow
the child seat to come loose. A child could be
badly injured. Use only the anchors provided
for child seat tethers.
To help protect against personal injury,
passengers should not be seated in the rear
cargo area. The rear cargo space is intended
for load carrying purposes only, not for
passengers, who should sit in seats and use
seat belts.
The weight and position of cargo and
passengers can change the vehicle center of
gravity and vehicle handling. To avoid loss of
control resulting in personal injury, follow these
guidelines for loading your vehicle:
Do not carry loads that exceed the load limits
described on the label attached to the left
door or left door center pillar.
Always place cargo evenly on the cargo floor.
Put heavier objects as low and as far forward
as possible.
WARNING!
Place as much cargo as possible in front of the
rear axle. Too much weight or improperly
placed weight over or behind the rear axle can
cause the vehicle to sway.
Do not pile luggage or cargo higher than the
top of the seatback. This could impair visibility
or become a dangerous projectile in a sudden
stop or accident.
WARNING!
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78GETTING TO KNOW YOUR VEHICLE

Roof Rack

The roof rack does not increase the total load
carrying capacity of the vehicle. Be sure the total
load of cargo inside the vehicle plus that on the
external rack does not exceed the maximum
vehicle load capacity.
DEPLOYING THE CROSSBARS

1. Starting with one crossbar, completely loosen the thumb screws at both ends of the
crossbar.

Thumb Screw

NOTE:The thumb screws cannot be fully removed. 2. Remove the crossbar from the stowed position
by sliding the crossbar towards the center of
the roof. Repeat with the crossbar on the
opposite side.

Removing Crossbars

1 — Side Rail
2 — Crossbar
CAUTION!
Use care when removing and handling the
crossbars to prevent damage to the vehicle.

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