2021 DODGE DURANGO Owners Manual

SAFETY215
* It is possible for a child to be classified as an
adult, allowing a full-power Passenger Advanced
Front Air Bag deployment. Never allow children to
ride in the front passenger seat and never install a
child restraint system, including a rear-facing child
restraint, in the front passenger seat. The OCS determines the front passenger’s most
probable classification. The OCS estimates the
seated weight on the front passenger seat and
where that weight is located. The OCS
communicates the classification status to the ORC.
The ORC uses the classification to determine
whether the Passenger Advanced Front Air Bag
inflation rate should be adjusted.
In order for the OCS to operate as designed, it is
important for the front passenger to be seated
properly and properly wearing the seat belt.
Properly seated passengers are:
Sitting upright
Facing forward
Sitting in the center of the seat with their feet
comfortably on or near the floor
Sitting with their back against the seatback and
the seatback in an upright position

Seated Properly

Front Passenger Seat Occupant Status Front Passenger Air Bag Output
Rear-facing child restraint Reduced-power deployment
Child, including a child in a forward-facing child restraint or booster seat* Reduced-power deployment OR Full-power deployment
Properly seated adult Full-power deployment OR reduced-power deployment
Unoccupied seat Reduced-power deployment
WARNING!
Never place a rear-facing child restraint in
front of an air bag. A deploying passenger
front air bag can cause death or serious injury
to a child 12 years or younger, including a
child in a rear-facing child restraint.
Never install a rear-facing child restraint in the
front seat of a vehicle. Only use a rear-facing
child restraint in the rear seat. If the vehicle
does not have a rear seat, do not transport a
rear-facing child restraint in that vehicle.
Children 12 years or younger should always
ride buckled up in the rear seat of a vehicle
with a rear seat.
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216SAFETY
Lighter Weight Passengers (Including Small Adults)
When a lighter weight passenger, including a small
adult, occupies the front passenger seat, the OCS
may reduce the inflation rate of the Passenger
Advanced Front Air Bag. This does not mean that
the OCS is working improperly.
Do not decrease OR increase the front passenger’s
seated weight on the front passenger seat
The front passenger’s seated weight must be
properly positioned on the front passenger seat.
Failure to do so may result in serious injury or
death. The OCS determines the most probable
classification of the occupant that it detects. The
OCS will detect the front passenger’s decreased or
increased seated weight, which may result in an
adjusted inflation rate of the Passenger Advanced
Front Air Bag in a collision. This does not mean that
the OCS is working improperly. Decreasing the
front passenger’s seated weight on the front
passenger seat may result in a reduced-power
deployment of the Passenger Advanced Front Air
Bag. Increasing the front passenger’s seated
weight on the front passenger seat may result in a
full-power deployment of the Passenger Advanced
Front Air Bag. Examples of improper front passenger seating
include:
The front passenger’s weight is transferred to
another part of the vehicle (like the door, arm
rest or instrument panel).
The front passenger leans forward, sideways, or
turns to face the rear of the vehicle.
The front passenger’s seatback is not in the full
upright position.
The front passenger carries or holds an object
while seated (e.g., backpack, box, etc.).
Objects are lodged under the front passenger
seat.
Objects are lodged between the front passenger
seat and center console.
Accessories that may change the seated weight
on the front passenger seat are attached to the
front passenger seat.
Anything that may decrease or increase the
front passenger’s seated weight.
The OCS determines the front passenger’s most
probable classification. If an occupant in the front
passenger seat is seated improperly, the occupant
may provide an output signal to the OCS that is
different from the occupant’s properly seated
weight input, for example:
Not Seated Properly
Not Seated Properly

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SAFETY217

Not Seated Properly
Not Seated Properly
The Air Bag Warning Light in the instrument
panel will turn on whenever the OCS is unable to
classify the front passenger seat status. A
malfunction in the OCS may affect the operation of
the air bag system.
If the Air Bag Warning Light does not come on,
or stays on after you start the vehicle, or it comes
on as you drive, take the vehicle to an authorized
dealer for service immediately.
The passenger seat assembly contains critical OCS
components that may affect the Passenger
Advanced Front Air Bag inflation. In order for the
OCS to properly classify the seated weight of a
front seat passenger, the OCS components must
function as designed. Do not make any
modifications to the front passenger seat
components, assembly, or to the seat cover. If the
seat, trim cover, or cushion needs service for any
reason, take the vehicle to an authorized dealer.
Only FCA US LLC approved seat accessories may
be used.
The following requirements must be strictly
followed:
Do not modify the front passenger seat
assembly or components in any way.
WARNING!
If a child restraint system, child, small teen
-
ager or adult in the front passenger seat is
seated improperly, the occupant may provide
an output signal to the OCS that is different
from the occupant’s properly seated weight
input. This may result in serious injury or death
in a collision.
Always wear your seat belt and sit properly,
with the seatback in an upright position, your
back against the seatback, sitting upright,
facing forward, in the center of the seat, with
your feet comfortably on or near the floor.
Do not carry or hold any objects (e.g., back -
packs, boxes, etc.) while seated in the front
passenger seat. Holding an object may
provide an output signal to the OCS that is
different than the occupant’s properly seated
weight input, which may result in serious injury
or death in a collision.
Placing an object on the floor under the front
passenger seat may prevent the OCS from
working properly, which may result in serious
injury or death in a collision. Do not place any
objects on the floor under the front passenger
seat.
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218SAFETY
Do not use prior or future model year seat
covers or cushions not designated by FCA US
LLC for the specific model being repaired.
Always use the correct seat cover and cushion
specified for the vehicle.
Do not replace the seat cover or cushion with an
aftermarket seat cover or cushion.
Do not add a secondary seat cover or mat.
At no time should any Supplemental Restraint
System (SRS) component or SRS related
component or fastener be modified or replaced
with any part except those which are approved
by FCA US LLC.
Knee Impact Bolsters
The Knee Impact Bolsters help protect the knees
of the driver and front passenger, and position the
front occupants for improved interaction with the
front air bags.
Supplemental Driver Knee Air Bag
This vehicle is equipped with a Supplemental
Driver Knee Air Bag mounted in the instrument
panel below the steering column. The
Supplemental Driver Knee Air Bag provides
enhanced protection during a frontal impact by
working together with the seat belts,
pretensioners, and front air bags.
Supplemental Side Air Bags
Supplemental Seat-Mounted Side Air Bags (SABs)
This vehicle is equipped with Supplemental
Seat-Mounted Side Air Bags (SABs). Supplemental Seat-Mounted Side Air Bags (SABs)
are located in the outboard side of the front seats.
The SABs are marked with “SRS AIRBAG” or
“AIRBAG” on a label or on the seat trim on the
outboard side of the seats.
The SABs may help to reduce the risk of occupant
injury during certain side impacts, in addition to
the injury reduction potential provided by the seat
belts and body structure.

Front Supplemental Seat-Mounted Side Air Bag Label

When the SAB deploys, it opens the seam on the
outboard side of the seatback’s trim cover. The
inflating SAB deploys through the seat seam into
the space between the occupant and the door. The
SAB moves at a very high speed and with such a
high force that it could injure occupants if they are
not seated properly, or if items are positioned in
the area where the SAB inflates. Children are at an
even greater risk of injury from a deploying air bag.
WARNING!
Unapproved modifications or service proce-
dures to the passenger seat assembly, its
related components, seat cover or cushion
may inadvertently change the air bag deploy -
ment in case of a frontal collision. This could
result in death or serious injury to the front
passenger if the vehicle is involved in a colli -
sion. A modified vehicle may not comply with
required Federal Motor Vehicle Safety Stan -
dards (FMVSS) and/or Canadian Motor
Vehicle Safety Standards (CMVSS).
If it is necessary to modify the air bag system
for persons with disabilities, contact an autho -
rized dealer.
WARNING!
Do not drill, cut, or tamper with the knee
impact bolsters in any way.
Do not mount any accessories to the knee
impact bolsters such as alarm lights, stereos,
citizen band radios, etc.

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SAFETY219
(Continued)
Supplemental Side Air Bag Inflatable Curtains
(SABICs)
This vehicle is equipped with Supplemental Side
Air Bag Inflatable Curtains (SABICs).
Supplemental Side Air Bag Inflatable Curtains
(SABICs) are located above the side windows. The
trim covering the SABICs is labeled “SRS AIRBAG”
or “AIRBAG.”

Supplemental Side Air Bag Inflatable Curtain (SABIC) Label Location
SABICs may help reduce the risk of head and other
injuries to front and rear seat outboard occupants
in certain side impacts, in addition to the injury
reduction potential provided by the seat belts and
body structure.
The SABIC deploys downward, covering the side
windows. An inflating SABIC pushes the outside
edge of the headliner out of the way and covers the
window. The SABICs inflate with enough force to
injure occupants if they are not belted and seated
properly, or if items are positioned in the area
where the SABICs inflate. Children are at an even
greater risk of injury from a deploying air bag.
The SABICs may help reduce the risk of partial or
complete ejection of vehicle occupants through
side windows in certain side impact events.
Side Impacts
The Side Air Bags are designed to activate in
certain side impacts. The Occupant Restraint
Controller (ORC) determines whether the
deployment of the Side Air Bags in a particular
impact event is appropriate, based on the severity
and type of collision. The side impact sensors aid
the ORC in determining the appropriate response
to impact events. The system is calibrated to
deploy the Side Air Bags on the impact side of the
vehicle during impacts that require Side Air Bag
occupant protection. In side impacts, the Side Air
Bags deploy independently; a left side impact
deploys the left Side Air Bags only and a right-side
impact deploys the right Side Air Bags only. Vehicle
damage by itself is not a good indicator of whether
or not Side Air Bags should have deployed.
WARNING!
Do not use accessory seat covers or place
objects between you and the Side Air Bags; the
performance could be adversely affected and/or
objects could be pushed into you, causing
serious injury.
WARNING!
Do not mount equipment, or stack luggage or
other cargo up high enough to block the
deployment of the SABICs. The trim covering
above the side windows where the SABIC and
its deployment path are located should
remain free from any obstructions.
In order for the SABICs to work as intended, do
not install any accessory items in your vehicle
which could alter the roof. Do not add an after
-
market sunroof to your vehicle. Do not add
roof racks that require permanent attach -
ments (bolts or screws) for installation on the
vehicle roof. Do not drill into the roof of the
vehicle for any reason.
WARNING!
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220SAFETY
The Side Air Bags will not deploy in all side
collisions, including some collisions at certain
angles, or some side collisions that do not impact
the area of the passenger compartment. The Side
Air Bags may deploy during angled or offset frontal
collisions where the front air bags deploy.
Side Air Bags are a supplement to the seat belt
restraint system. Side Air Bags deploy in less time
than it takes to blink your eyes.
NOTE:Air bag covers may not be obvious in the interior
trim, but they will open during air bag deployment.
Rollover Events
Side Air Bags and seat belt pretensioners are
designed to activate in certain rollover events. The
Occupant Restraint Controller (ORC) determines
whether deployment in a particular rollover event
is appropriate, based on the severity and type of
collision. Vehicle damage by itself is not a good
indicator of whether or not Side Air Bags and seat
belt pretensioners should have deployed. The Side Air Bags and seat belt pretensioners will
not deploy in all rollover events. The rollover
sensing system determines if a rollover event may
be in progress and whether deployment is
appropriate. In the event the vehicle experiences a
rollover or near rollover event, and deployment is
appropriate, the rollover sensing system will deploy
the side air bags and seat belt pretensioners on
both sides of the vehicle.
The SABICs may help reduce the risk of partial or
complete ejection of vehicle occupants through
side windows in certain rollover or side impact
events.
Air Bag System Components
NOTE:The Occupant Restraint Controller (ORC) monitors
the internal circuits and interconnecting wiring
associated with electrical Air Bag System Compo
-
nents listed below:
Occupant Restraint Controller (ORC)
Air Bag Warning Light
Steering Wheel and Column
Instrument Panel
Knee Impact Bolsters
Driver and Front Passenger Air Bags
Seat Belt Buckle Switch
Supplemental Side Air Bags
WARNING!
Occupants, including children, who are up
against or very close to Side Air Bags can be
seriously injured or killed. Occupants,
including children, should never lean on or
sleep against the door, side windows, or area
where the side air bags inflate, even if they are
in an infant or child restraint.
Seat belts (and child restraints where appro -
priate) are necessary for your protection in all
collisions. They also help keep you in position,
away from an inflating Side Air Bag. To get the
best protection from the Side Air Bags, occu -
pants must wear their seat belts properly and
sit upright with their backs against the seats.
Children must be properly restrained in a child
restraint or booster seat that is appropriate for
the size of the child.
WARNING!
Side Air Bags need room to inflate. Do not lean
against the door or window. Sit upright in the
center of the seat.
Being too close to the Side Air Bags during
deployment could cause you to be severely
injured or killed.
Relying on the Side Air Bags alone could lead
to more severe injuries in a collision. The Side
Air Bags work with your seat belt to restrain
you properly. In some collisions, Side Air Bags
won’t deploy at all. Always wear your seat belt
even though you have Side Air Bags.

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SAFETY221
Supplemental Knee Air Bags
Front and Side Impact Sensors
Seat Belt Pretensioners
Seat Track Position Sensors
Occupant Classification System
If A Deployment Occurs
The front air bags are designed to deflate
immediately after deployment.
NOTE:Front and/or side air bags will not deploy in all colli -
sions. This does not mean something is wrong with
the air bag system.
If you do have a collision which deploys the air
bags, any or all of the following may occur:
The air bag material may sometimes cause
abrasions and/or skin reddening to the occu -
pants as the air bags deploy and unfold. The
abrasions are similar to friction rope burns or
those you might get sliding along a carpet or
gymnasium floor. They are not caused by
contact with chemicals. They are not permanent
and normally heal quickly. However, if you
haven’t healed significantly within a few days, or
if you have any blistering, see your doctor imme -
diately.
As the air bags deflate, you may see some
smoke-like particles. The particles are a normal
by-product of the process that generates the
non-toxic gas used for air bag inflation. These
airborne particles may irritate the skin, eyes,
nose, or throat. If you have skin or eye irritation,
rinse the area with cool water. For nose or throat
irritation, move to fresh air. If the irritation
continues, see your doctor. If these particles
settle on your clothing, follow the garment
manufacturer’s instructions for cleaning.
Do not drive your vehicle after the air bags have
deployed. If you are involved in another collision,
the air bags will not be in place to protect you.
NOTE:
Air bag covers may not be obvious in the interior
trim, but they will open during air bag deploy -
ment.
After any collision, the vehicle should be taken
to an authorized dealer immediately.
Enhanced Accident Response System
In the event of an impact, if the communication
network remains intact, and the power remains
intact, depending on the nature of the event, the
Occupant Restraint Controller (ORC) will determine
whether to have the Enhanced Accident Response
System perform the following functions:
Cut off fuel to the engine (if equipped).
Cut off battery power to the electric motor (if
equipped).
Flash hazard lights as long as the battery has
power.
Turn on the interior lights, which remain on as
long as the battery has power or for 15 minutes
from the intervention of the Enhanced Accident
Response System.
Unlock the power door locks.
Your vehicle may also be designed to perform any
of these other functions in response to the
Enhanced Accident Response System:
Turn off the Fuel Filter Heater, Turn off the HVAC
Blower Motor, Close the HVAC Circulation Door
WARNING!
Deployed air bags and seat belt pretensioners
cannot protect you in another collision. Have the
air bags, seat belt pretensioners, and the seat
belt retractor assemblies replaced by an
authorized dealer immediately. Also, have the
Occupant Restraint Controller System serviced
as well.
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222SAFETY
(Continued)
Cut off battery power to the:
Engine
Electric Motor (if equipped)
Electric power steering
Brake booster
Electric park brake
Automatic transmission gear selector
Horn
Front wiper
Headlamp washer pump
NOTE:After an accident, remember to cycle the ignition to
the STOP (OFF/LOCK) position and remove the key
from the ignition switch to avoid draining the
battery. Carefully check the vehicle for fuel leaks in
the engine compartment and on the ground near
the engine compartment and fuel tank before
resetting the system and starting the engine. If
there are no fuel leaks or damage to the vehicle
electrical devices (e.g. headlights) after an
accident, reset the system by following the
procedure described below. If you have any doubt,
contact an authorized dealer.
Enhanced Accident Response System
Reset Procedure
In order to reset the Enhanced Accident Response
System functions after an event, the ignition switch
must be changed from ignition START or ON/RUN
to ignition OFF. Carefully check the vehicle for fuel
leaks in the engine compartment and on the
ground near the engine compartment and fuel
tank before resetting the system and starting the
engine.
After an accident, if the vehicle will not start after
performing the reset procedure, the vehicle must
be towed to an authorized dealer to be inspected
and to have the Enhanced Accident Response
System reset.
Maintaining Your Air Bag System Event Data Recorder (EDR)
This vehicle is equipped with an event data
recorder (EDR). The main purpose of an EDR is to
record, in certain crash or near crash-like
situations, such as an air bag deployment or hitting
a road obstacle, data that will assist in
understanding how a vehicle’s systems performed.
The EDR is designed to record data related to
WARNING!
Modifications to any part of the air bag system
could cause it to fail when you need it. You
could be injured if the air bag system is not
there to protect you. Do not modify the compo-
nents or wiring, including adding any kind of
badges or stickers to the steering wheel hub
trim cover or the upper passenger side of the
instrument panel. Do not modify the front
fascia/bumper, vehicle body structure, or add
aftermarket side steps or running boards.
It is dangerous to try to repair any part of the
air bag system yourself. Be sure to tell anyone
who works on your vehicle that it has an air
bag system.
Do not attempt to modify any part of your air
bag system. The air bag may inflate acciden -
tally or may not function properly if modifica -
tions are made. Take your vehicle to an
authorized dealer for any air bag system
service. If your seat, including your trim cover
and cushion, needs to be serviced in any way
(including removal or loosening/tightening of
seat attachment bolts), take the vehicle to an
authorized dealer. Only manufacturer
approved seat accessories may be used. If it is
necessary to modify the air bag system for
persons with disabilities, contact an autho -
rized dealer.
WARNING!

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