2021 DODGE DURANGO Owners Manual

CUSTOMER ASSISTANCE327
PUBLICATION ORDER FORMS
To order the following manuals, you may use either
the website or the phone numbers listed below.
Service Manuals
These comprehensive Service Manuals provide a
complete working knowledge of the vehicle,
system, and/or components and is written in
straightforward language with illustrations,
diagrams, and charts.
Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with
diagrams, charts and detailed illustrations. These
manuals make it easy to find and fix problems on
computer-controlled vehicle systems and features.
They show exactly how to find and correct
problems, using step-by-step troubleshooting and
drivability procedures, proven diagnostic tests and
a complete list of all tools and equipment.
To order a hard copy of your Service or Diagnostic
Procedure manuals, visit:
www.techauthority.com (US and Canada).
Owner's Manuals
These Owner's Manuals have been prepared with
the assistance of service and engineering
specialists to acquaint you with specific
FCA vehicles. To access your Owner's Information online, visit
www.mopar.com/om (US) or www.owners.mopar.ca (Canada).
Or
Call Tech Authority toll free at:
1-800-890-4038 (US)
Owner's Manuals, Radio Manuals and Warranty
Information Books can be ordered through
Archway at:
1-800-387-1143 (Canada)
GENERAL INFORMATION
The following regulatory statement applies to all
Radio Frequency (RF) devices equipped in this
vehicle:
This device complies with Part 15 of the FCC Rules
and with Innovation, Science and Economic
Development Canada license-exempt RSS
standard(s). Operation is subject to the following
two conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received, including interference that may
cause undesired operation. Le présent appareil est conforme aux CNR
d`Innovation, Science and Economic Development
applicables aux appareils radio exempts de
licence. L'exploitation est autorisée aux deux
conditions suivantes:

1. l'appareil ne doit pas produire de
brouillage, et

2. l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d'en compromettre
le fonctionnement.
La operación de este equipo está sujeta a las
siguientes dos condiciones:

1. es posible que este equipo o dispositivo no cause interferencia perjudicial y

2. este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que
pueda causar su operación no deseada.
NOTE:Changes or modifications not expressly approved
by the party responsible for compliance could void
the user’s authority to operate the equipment.
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328
INDEX
A
About Your Brakes......................................... 317Adaptive Cruise Control (ACC)
(Cruise Control).................................... 119, 121Adding Engine Coolant (Antifreeze)............... 281Adding Fuel.................................................... 140Additives, Fuel............................................... 319AdjustDown.................................................... 35, 37Forward................................................ 35, 37Rearward.............................................. 35, 37Up......................................................... 35, 37Air BagAir Bag Operation...................................... 214Air Bag Warning Light...................... 211, 214Driver Knee Air Bag................................... 218Enhanced Accident Response......... 221, 263Event Data Recorder (EDR)....................... 263Front Air Bag............................................. 214If Deployment Occurs................................ 221Knee Impact Bolsters................................ 218Maintaining Your Air Bag System.............. 222Maintenance............................................. 222Redundant Air Bag Warning Light.............212
Side Air Bags............................................ 218Transporting Pets..................................... 239Air Bag Light.................................. 91, 211, 240Air Cleaner, Engine
(Engine Air Cleaner Filter)............................. 272Air Conditioner Maintenance........................ 273Air Conditioner Refrigerant.................. 273, 274Air Conditioner System................................. 273Air ConditioningRear............................................................. 60Air Conditioning Filter.................... 63, 273, 274Air Conditioning System................................... 62Air Conditioning, Operating Tips....................... 62Air Filter........................................................ 272Air PressureTires......................................................... 303AlarmArm The System................................... 21, 22Disarm The System..................................... 21Rearm The System...................................... 22Security Alarm............................................. 94Alarm SystemSecurity Alarm............................................. 21All Wheel Drive (AWD)................................... 112
Alterations/ModificationsVehicle.........................................................10Antifreeze (Engine Coolant).................. 281, 321Disposal.................................................... 282Anti-Lock Brake System (ABS)....................... 189Anti-Lock Warning Light...................................96Assist, Hill Start............................................. 193Audio Systems (Radio).................................. 158Auto Down Power Windows..............................72Automatic Headlights.......................................50Automatic High Beams.....................................50Automatic Temperature Control (ATC)..............62Automatic Transmission....................... 101, 108Adding Fluid.............................................. 284Fluid And Filter Change............................. 284Fluid Change............................................. 284Fluid Level Check...................................... 284Fluid Type........................................ 285, 323Special Additives...................................... 284Automatic Transmission Limp
Home Mode.................................................. 111Auxiliary Driving Systems.............................. 195Auxiliary Electrical Outlet (Power Outlet)..........68Auxiliary Power Outlet......................................68Axle Fluid....................................................... 323

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329
B
Battery
.................................................... 92, 270Charging System Light................................. 92Keyless Key Fob Replacement.................... 15Battery Saver Feature...................................... 52Belts, Seat..................................................... 239Blind Spot Monitoring.................................... 195Body Mechanism Lubrication........................ 276B-Pillar Location............................................. 300Brake Assist System...................................... 190Brake Control System, Electronic.................. 190Brake Fluid.......................................... 283, 323Brake System...................................... 283, 317Anti-Lock (ABS).......................................... 317Fluid Check............................................... 283Master Cylinder......................................... 283Parking...................................................... 105Warning Light.............................................. 91Brake/Transmission Interlock....................... 107Bulb Replacement............................... 293, 294Bulbs, Light.................................................... 241
C
Camera, Rear................................................ 139Capacities, Fluid............................................ 321Caps, Filler Oil (Engine)................................................ 268Radiator (Coolant Pressure)...................... 282Car Washes................................................... 314
Carbon Monoxide Warning................... 241, 242Cargo Area Cover............................................. 76Cargo Compartment........................................ 76Light............................................................ 76Luggage Carrier........................................... 77Cargo Light....................................................... 76Cargo Tie-Downs.............................................. 77Cellular Phone.............................................. 188Center High Mounted Stop Light................... 295Certification Label......................................... 141Chains, Tire................................................... 310Chart, Tire Sizing........................................... 296Check Engine Light
(Malfunction Indicator Light)......................... 100Checking Your Vehicle For Safety................. 239Checks, Safety.............................................. 239Child Restraint.............................................. 223Child RestraintsBooster Seats........................................... 225Child Seat Installation.............................. 236How To Stow An unused ALR Seat Belt.............................................. 233Infant And Child Restraints....................... 224Locating The LATCH Anchorages.............. 229Lower Anchors And Tethers For Children................................................ 226Older Children And Child Restraints......... 225Seating Positions...................................... 226
Child Safety Locks............................................26Clean Air Gasoline......................................... 319CleaningWheels...................................................... 309Climate Control................................................55Automatic....................................................55Cold Weather Operation................................ 104Compact Spare Tire...................................... 307Contract, Service........................................... 325Cooling Pressure Cap (Radiator Cap)............ 282Cooling System............................................. 280Adding Coolant (Antifreeze)...................... 281Cooling Capacity....................................... 321Disposal Of Used Coolant......................... 282Drain, Flush, And Refill............................. 281Inspection................................................. 281Points To Remember................................ 283Pressure Cap............................................ 282Radiator Cap............................................. 282Selection Of Coolant (Antifreeze)......................... 281, 321, 322Corrosion Protection..................................... 313Cruise Control (Speed Control)............. 119, 121Cruise Light............................................... 97, 98Customer Assistance.................................... 324Cybersecurity................................................ 158
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330 D
Daytime Running Lights
................................... 49Defroster, Windshield.................................... 240De-Icer, Remote Start...................................... 21Diagnostic System, Onboard........................... 99Dipsticks Oil (Engine)................................................ 270Disabled Vehicle Towing................................ 261DisposalAntifreeze (Engine Coolant)....................... 282Door Ajar................................................... 92, 93Door Ajar Light.......................................... 92, 93Door Locks............................................... 22, 26Child-Protection Door Lock —Rear Doors.............................................. 26Doors............................................................... 22Driver’s Seat Back Tilt.............................. 29, 30Driving........................................................... 156DVD Player (Video Entertainment System).... 178
E
Economy (Fuel) Mode.................................... 107Electric Brake Control System....................... 190Anti-Lock Brake System............................. 189Electronic Roll Mitigation................. 191, 194Electric Remote Mirrors................................... 44Electrical Outlet, Auxiliary (Power Outlet)......... 68Electronic Speed Control (Cruise Control)...... 120Electronic Stability Control (ESC)...................191Electronic Throttle Control Warning Light........ 92
Electronically Shifted Transfer Case............. 112Emergency Gas Can Refueling...................... 257Emergency, In Case OfFreeing Vehicle When Stuck..................... 260Hazard Warning Flasher........................... 243Jacking..................................................... 247Jump Starting........................................... 255Emission Control System Maintenance........ 100Engine........................................................... 268Air Cleaner................................................ 272Block Heater............................................. 104Break-In Recommendations..................... 104Checking Oil Level.................................... 270Compartment.................................. 268, 269Compartment Identification............. 268, 269Cooling..................................................... 280Exhaust Gas Caution....................... 241, 242Fails To Start............................................ 103Flooded, Starting...................................... 103Fuel Requirements.......................... 318, 321Jump Starting........................................... 255Oil.................................................... 271, 321Oil Filler Cap............................................. 268Oil Filter.................................................... 272Oil Selection........................... 271, 321, 322Oil Synthetic............................................. 272Overheating.............................................. 258Starting..................................................... 101Enhanced Accident Response
Feature................................................ 221, 263
Ethanol.......................................................... 319Exhaust Gas Cautions.......................... 241, 242Exhaust System................................... 241, 279Exterior Lights............................... 48, 241, 293
F
FiltersAir Cleaner
................................................ 272Air Conditioning........................ 63, 273, 274Engine Oil................................................. 272Engine Oil Disposal................................... 272Flashers........................................................ 243Hazard Warning........................................ 243Turn Signals.............................. 98, 241, 294Flash-To-Pass...................................................50Flooded Engine Starting................................ 103Fluid Capacities............................................ 321Fluid Leaks.................................................... 241Fluid Level ChecksBrake........................................................ 283Engine Oil................................................. 270Fluids And Lubricants.................................... 323Fog Lights..................................................... 294Fog Lights, Service........................................ 294Fold-Flat Seats.................................................29Folding Rear Seats...........................................31Forward Collision Warning............................ 199Four-Way Hazard Flasher.............................. 243Freeing A Stuck Vehicle................................. 260Front Axle (Differential)................................. 285

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331
Fuel
............................................................... 318Additives................................................... 319Clean Air.................................................... 319Economy Mode.......................................... 107Ethanol...................................................... 319Gasoline.................................................... 318Materials Added........................................ 319Methanol................................................... 319Octane Rating........................................... 318Requirements................................. 318, 321Specifications............................................ 322Tank Capacity............................................ 321Fueling........................................................... 140Fuses............................................................. 286
G
Garage Door Opener (HomeLink).................... 45Gasoline, (Fuel)............................................. 318Gasoline, Clean Air........................................ 319Gasoline, Reformulated................................. 319Gear Ranges.................................................. 108Getting to Know Your Instrument Cluster........ 82Glass Cleaning............................................... 316Gross Axle Weight Rating............................... 143Gross Vehicle Weight Rating.......................... 142GVWR............................................................ 141
H
Hazard Warning Flashers.............................. 243Head Restraints............................................... 39Headlights Automatic.................................................... 50Cleaning................................................... 314High Beam/Low Beam Select Switch.......... 49Lights On Reminder..................................... 51On With Wipers............................................ 50Passing........................................................ 50Heated Mirrors................................................. 44Heated Seats................................................... 37Heated Steering Wheel.................................... 27Heater, Engine Block.................................... 104Hill Start Assist.............................................. 193HitchesTrailer Towing........................................... 145HomeLink (Garage Door Opener)..................... 45Hood Prop........................................................ 74Hood Release.................................................. 74
I
Ignition............................................................. 17Key Fob Battery Low Or Dead...................... 17Key Fob Not Detected................................. 17Keyless Ignition........................................... 17Keyless Push Button................................... 17Push Button Ignition.................................... 17Switch.......................................................... 17
Immobilizer (Sentry Key)..................................16Indicator lightBlue.............................................................98Green...........................................................97White...........................................................98Yellow..........................................................97Inside Rearview Mirror.................... 42, 43, 243Instrument Cluster....................................82, 83Display.................................................. 83, 86Menu Items.................................................87Instrument Cluster DisplayAudio...........................................................88Driver Assist.................................................88Fuel Economy..............................................88Messages....................................................88Screen Setup...............................................89Speedometer...............................................87Stop Start....................................................88Trailer Tow...................................................88Trip..............................................................88Vehicle Info..................................................87Instrument Panel Lens Cleaning................... 315Integrated Trailer Brake Control.................... 149Interior And Instrument Lights.........................52Interior Appearance Care.............................. 315Interior Lights...................................................52Intermittent Wipers (Delay Wipers)..................53InverterPower...........................................................70iPod/USB/MP3 Control....................................67
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332 J
Jack Location
................................................. 248Jack Operation............................................... 251Jacking And Tire Changing Instructions......... 247Jacking Instructions....................................... 251Jump Starting................................................ 255
K
Key Fob........................................................... 14Arm The System.......................................... 21Disarm The System..................................... 21Programming Additional Key Fobs.............. 16Key Fob Battery Service
(Remote Keyless Entry)................................... 15Key Fob Programming
(Remote Keyless Entry)................................... 16Keyless Enter 'n Go™ Passive Entry............................................... 23Passive Entry Programming......................... 23Keys................................................................. 14Replacement............................................... 16Sentry (Immobilizer).................................... 16
L
Lane Change Assist......................................... 51LaneSense.................................................... 136Lap/Shoulder Belts....................................... 206Latches.......................................................... 241Hood........................................................... 74Lead Free Gasoline........................................ 318
Leaks, Fluid.................................................. 241Life Of Tires................................................... 305Liftgate............................................................ 75Liftgate Window Wiper/Washer....................... 55Light Bulbs.................................................... 241Lights............................................................ 241Adaptive Cruise Control............................... 97Air Bag...................................... 91, 211, 240All Wheel Drive............................................ 97Automatic Headlights.................................. 50Brake Assist Warning............................... 193Brake Warning............................................. 91Bulb Replacement........................... 293, 294Cargo........................................................... 76Center Mounted Stop............................... 295Cruise................................................... 97, 98Daytime Running......................................... 49Dimmer Switch, Headlight........................... 48Electric Power Steering Fault....................... 92Electronic Stability Control........................... 94Electronic Stability Program(ESP)Indicator.................................................. 93Exterior...............................................48, 241Fog.....................................................97, 294Forward Collision Warning........................... 97Hazard Warning Flasher........................... 243Headlights On With Wipers.......................... 50High Beam................................................... 98High Beam/Low Beam Select...................... 49Hood Open.................................................. 93
Interior.........................................................52LaneSense............................................ 97, 98Lights On Reminder.....................................51Low Fuel......................................................96Low Washer Fluid........................................95Malfunction Indicator (Check Engine)..........94NEUTRAL.....................................................97Oil Temperature...........................................93Park......................................................50, 97Passing........................................................50Reading.......................................................52Rear Servicing.......................................... 294Rear Tail Lamps........................................ 294Seat Belt Reminder.....................................91Security Alarm.............................................94Service............................................. 293, 294Service Adaptive Cruise Control...................96Service AWD................................................96Service Forward Collision Warning...............96Service Stop Start System...........................96Side Marker.............................................. 294Snow Mode..................................................97Sport Mode..................................................98Stop Start Active..........................................98Tow Mode....................................................98Traction Control........................................ 193Trailer Brake Disconnected.........................93Transmission Temperature..........................93Turn Signals....................... 48, 98, 241, 294Vanity Mirror................................................43

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333
Warning Instrument Cluster Descriptions
.... 93Load Shed Battery Saver Mode....................... 89Load Shed Battery Saver On............................ 89Load Shed Electrical Load Reduction.............. 89Load Shed Intelligent Battery Sensor.............. 89Loading Vehicle............................................. 141Tires.......................................................... 300Locks Child Protection........................................... 26Manual........................................................ 22Power Door.................................................. 23Lubrication, Body........................................... 276Lug Nuts/Bolts.............................................. 317Luggage Carrier............................................... 77
M
Maintenance................................................... 74Maintenance Free Battery............................. 270Maintenance Schedule.................................. 264Malfunction Indicator Light
(Check Engine)....................................... 94, 100ManualService...................................................... 327Memory Feature (Memory Seats).................... 28Memory Seat................................................... 28Memory Seats And Radio................................ 28Methanol....................................................... 319Mirrors............................................................. 42Electric Remote........................................... 44Exterior Folding........................................... 44
Heated......................................................... 44Outside........................................................ 43Rearview......................................42, 43, 243Vanity.......................................................... 43Modifications/AlterationsVehicle......................................................... 10Monitor, Tire Pressure System...................... 201Mopar Parts.................................................. 326Multi-Function Control Lever............................ 48
N
New Vehicle Break-In Period......................... 104
O
Occupant Restraints..................................... 204Octane Rating, Gasoline (Fuel)..................... 318Oil Change Indicator........................................ 85Reset........................................................... 85Oil Filter, Change.......................................... 272Oil Filter, Selection........................................ 272Oil Pressure Light............................................. 93Oil, Engine..................................................... 271Capacity.................................................... 321Checking................................................... 270Dipstick.................................................... 270Disposal................................................... 272Filter......................................................... 272Filter Disposal........................................... 272Identification Logo.................................... 272Materials Added To.................................. 272
Pressure Warning Light................................93Recommendation............................ 271, 321Synthetic................................................... 272Viscosity.................................................... 321Onboard Diagnostic System.............................99Operating Precautions.....................................99Operator ManualOwner's Manual........................................ 327Outside Rearview Mirrors.................................43Overheating, Engine...................................... 258
P
Paint Care..................................................... 313Parking Brake............................................... 105ParkSense System, Rear............................... 130Passive Entry....................................................23Pets............................................................... 239Pinch Protection...............................................74Placard, Tire And Loading Information.......... 300PowerBrakes...................................................... 317Distribution Center (Fuses)....................... 287Door Locks...................................................23Inverter........................................................70Liftgate........................................................75Mirrors.........................................................44Outlet (Auxiliary Electrical Outlet).................68Seats...........................................................35Steering........................................... 117, 323Sunroof........................................................73
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334 Tilt/Telescoping Steering Column
............... 27Windows...................................................... 71Power SeatsDown.................................................... 35, 37Forward................................................ 35, 37Rearward.............................................. 35, 37Up......................................................... 35, 37Pregnant Women And Seat Belts...................209Preparation For Jacking................................. 247PretensionersSeat Belts.................................................. 209
R
Radial Ply Tires.............................................. 304Radiator Cap (Coolant Pressure Cap)............ 282Radio Operation............................................ 188Radio Remote Controls.................................. 178Rain Sensitive Wiper System........................... 54Rear Air Conditioning....................................... 60Rear Axle (Differential)................................... 285Rear Camera................................................. 139Rear Cross Path............................................. 198Rear ParkSense System................................ 130Rear Seats, Folding......................................... 31Rear Wiper/Washer......................................... 55Reclining Front Seats...................................... 30Recreational Towing...................................... 153Shifting Into Transfer CaseNeutral (N)............................................ 154
Shifting Out Of Transfer Case Neutral (N)........................................... 156Reformulated Gasoline................................. 319Refrigerant.................................................... 274Release, Hood................................................. 74Reminder, Seat Belt...................................... 205Remote ControlStarting System........................................... 18Remote Keyless Entry...................................... 14Arm The Alarm............................................. 21Disarm The Alarm........................................ 21Programming Additional Key Fobs............... 16Remote Sound System (Radio) Control......... 178Remote StartingExit Remote Start Mode.............................. 19Remote Starting System.................................. 18Replacement Bulbs...................................... 293Replacement Keys........................................... 16Replacement Tires........................................ 306Reporting Safety Defects.............................. 326Restraints, Child........................................... 223Restraints, Head.............................................. 39Retractable Cargo Area Cover.......................... 76Roll Over Warning.............................................. 9Roof Type Carrier............................................. 77Rotation, Tires.............................................. 312
S
Safety Checks Inside Vehicle........................ 239Safety Checks Outside Vehicle...................... 241Safety Defects, Reporting............................. 326Safety Information, Tire................................. 295Safety Tips.................................................... 239Safety, Exhaust Gas...................................... 241Schedule, Maintenance................................ 264Seat Belt Reminder..........................................91Seat Belts............................................ 205, 239Adjustable Shoulder Belt.......................... 208Adjustable Upper Shoulder Anchorage............................................ 208Adjustable Upper Shoulder Belt Anchorage............................................ 208Automatic Locking Retractor (ALR)........... 209Child Restraints........................................ 223Energy Management Feature................... 209Extender................................................... 209Front Seat............................... 205, 206, 207Inspection................................................. 239Lap/Shoulder Belt Operation.................... 207Lap/Shoulder Belt Untwisting................... 208Lap/Shoulder Belts................................... 206Operating Instructions.............................. 207Pregnant Women...................................... 209Pretensioners........................................... 209Rear Seat.................................................. 206Reminder.................................................. 205Seat Belt Extender.................................... 209

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