2021 DODGE DURANGO Owners Manual

GETTING TO KNOW YOUR VEHICLE23
POWER DOOR LOCKS
The power door lock switches are located on each
front door panel. Push the switch to lock or unlock
the doors and liftgate.

Power Door Lock Switches

If the lock knob is down when the door is closed,
the door will lock. Make sure the key fob is not
inside the vehicle before closing the door.
NOTE:If the key fob is located next to a mobile phone,
laptop, or other electronic device, the wireless
signal may get blocked, and the driver’s door may
not unlock automatically.
If the door lock switch is pushed while the ignition
is in the ACC or ON/RUN position, and the driver's
door is open, the doors will not lock. If a rear door is locked, it cannot be opened from
inside the vehicle without first unlocking the door.
The door may be unlocked manually by raising the
lock knob.
KEYLESS ENTER ‘N GO™ — PASSIVE
E
NTRY
The Passive Entry system is an enhancement to
the vehicle’s Remote Keyless Entry (RKE) system
and a feature of Keyless Enter ‘n Go™ — Passive
Entry. This feature allows you to lock and unlock
the vehicle’s door(s) without having to push the key
fob lock or unlock buttons.
NOTE:
Passive Entry may be programmed on/off within
Uconnect Settings Ú page 159.
The key fob may not be detected by the vehicle
Passive Entry system if it is located next to a
mobile phone, laptop or other electronic device;
these devices may block the key fob's wireless
signal and prevent the Passive Entry handle
from locking/unlocking the vehicle.
WARNING!
For personal security and safety in the event
of a collision, lock the vehicle doors as you
drive as well as when you park and leave the
vehicle.
Never leave children alone in a vehicle, or with
access to an unlocked vehicle.
Allowing children to be in a vehicle unattended
is dangerous for a number of reasons. A child
or others could be seriously or fatally injured.
Children should be warned not to touch the
parking brake, brake pedal or the gear
selector.
Do not leave the key fob in or near the vehicle,
or in a location accessible to children, and do
not leave the ignition of a vehicle equipped
with Keyless Enter ‘n Go™ in the ACC or ON/
RUN position. A child could operate power
windows, other controls, or move the vehicle.
When leaving the vehicle, always make sure
the keyless ignition node is in the OFF posi -
tion, remove the key fob from the vehicle and
lock the vehicle. Unsupervised use of the
vehicle equipment may cause severe person
injuries and death.
2

21_WD_OM_EN_USC_t.book Page 23

24GETTING TO KNOW YOUR VEHICLE
Passive Entry Unlock initiates illuminated
approach (low beams, license plate lamp, posi -
tion lamps) for whichever time duration is set
between 0, 30, 60 or 90 seconds. Passive Entry
Unlock also initiates two flashes of the turn
signal lamps.
If wearing gloves, or if it has been raining/
snowing on the Passive Entry door handle, the
unlock sensitivity can be affected, resulting in a
slower response time.
If the vehicle is unlocked by Passive Entry and
no door is opened within 60 seconds, the
vehicle will relock and will arm the Vehicle Secu -
rity system (if equipped).
To Unlock From The Driver Or Passenger Side:
With a valid Passive Entry key fob within 5 ft
(1.5 m) of the door handle, grab the handle to
unlock the vehicle. Grabbing the driver’s door
handle will unlock the driver door automatically.
Grabbing the passenger door handle will unlock all
doors and the liftgate automatically. The interior
door panel lock knob will raise when the door is
unlocked.
Grab The Door Handle To Unlock

NOTE:Either the driver door only or all doors will unlock
when you grab hold of the front driver’s door
handle, depending on the selected setting in the
Uconnect system Ú
page 159.
Preventing Inadvertent Locking Of Passive Entry
Key Fob In Vehicle
To minimize the possibility of unintentionally
locking a Passive Entry key fob inside your vehicle,
the Passive Entry system is equipped with an
automatic door unlock feature, which will function
if the ignition is in the OFF position. If one of the vehicle doors is open, and the door
panel switch is used to lock the vehicle, once all
open doors have been closed, the vehicle checks
the inside and outside of the vehicle for any valid
Passive Entry key fob. If one of the vehicle's
Passive Entry key fobs is detected inside the
vehicle, and no other valid Passive Entry key fobs
are detected outside the vehicle, the Passive Entry
system automatically unlocks all vehicle doors and
chirps the horn three times (on the third attempt,
ALL doors will lock, and the Passive Entry key fob
can be locked in the vehicle).
To Unlock/Enter The Liftgate
The liftgate Passive Entry unlock feature is built
into the electronic liftgate handle. With a valid
Passive Entry key fob within 5 ft (1.5 m) of the
liftgate, pull the electronic liftgate handle for a
power open on vehicles equipped with a power
liftgate. Pull the electronic liftgate handle and lift
for manual liftgate vehicles.

21_WD_OM_EN_USC_t.book Page 24

GETTING TO KNOW YOUR VEHICLE25
NOTE:
If the vehicle is unlocked, the liftgate will open
with the handle and no key fob is required.
The liftgate will either unlock along with the
vehicle doors, or it will need to be unlocked by
pushing the electronic liftgate release,
depending on the selected setting in the Ucon -
nect system Ú page 159.
The liftgate (and vehicle doors if unlocked) must
be locked using the lock button on the key fob,
the Passive Entry lock button, or the lock
buttons on the interior front door panels.

Electronic Liftgate Handle
To Lock The Liftgate
With a valid Passive Entry key fob within 5 ft
(1.5 m) of the liftgate, push the Passive Entry lock
button located to the right of electronic liftgate
handle.
NOTE:
When you push the button on the liftgate, either
only the liftgate will unlock or all doors and the
liftgate will unlock, depending on the selected
setting in the Uconnect system Ú
page 159.
To Lock The Vehicle’s Doors And Liftgate
With one of the vehicle’s Passive Entry key fobs
within 5 ft (1.5 m) of the driver or passenger front
door handle, push the door handle lock button to
lock all four doors and liftgate.
NOTE:This feature will cause the horn to chirp when the
doors are locked with the door handle lock button.
This feature can be turned on or off within
Uconnect Settings Ú page 159.
Push The Door Handle Button To Lock

NOTE:Do NOT grab the door handle when pushing the
door handle button. This could unlock the door(s).

Do NOT Grab The Door Handle When Locking

1 — Electronic Release Switch
2 — Lock Button Location
2

21_WD_OM_EN_USC_t.book Page 25

26GETTING TO KNOW YOUR VEHICLE
NOTE:
After pushing the door handle button, you must
wait two seconds before you can lock or unlock
the doors, using either Passive Entry door
handle or door handle button. This is done to
allow you to check if the vehicle is locked by
pulling the door handle without the vehicle
unlocking.
The Passive Entry system will not operate if the
key fob battery is depleted.
Close proximity to mobile devices can affect the
Passive Entry system.
The vehicle doors can also be locked by using the
key fob lock button or the lock button located on
the vehicle’s interior door panel Ú page 327.
AUTOMATIC UNLOCK ON EXIT
F
EATURE — IF EQUIPPED
If Auto Unlock is enabled within Uconnect Settings
Ú page 159, this feature will unlock all the doors
when any door is opened if the vehicle is in PARK.
AUTOMATIC DOOR LOCKS —
I
F EQUIPPED
When enabled, the door locks will lock
automatically when the vehicle’s speed exceeds
15 mph (24 km/h). Auto door lock feature is
enabled/disabled within Uconnect Settings
Ú page 159.
CHILD-PROTECTION DOOR LOCK
S
YSTEM — REAR DOORS
To provide a safer environment for small children
riding in the rear seats, the rear doors are
equipped with Child-Protection Door Lock system.
To Engage Or Disengage The Child Protection Door
Lock System

1. Open the rear door.

2. Insert the tip of the emergency key into the
lock and rotate to the lock or unlock position.
3. Repeat steps 1 and 2 for the opposite rear door.
Child-Protection Door Lock Function

NOTE:For emergency exit with the system engaged, move
the lock knob up (unlocked position), roll down the
window, and open the door with the outside door
handle.
WARNING!
Avoid trapping anyone in a vehicle in a collision.
Remember that the rear doors can only be
opened from the outside with the
Child-Protection locks are engaged (locked).

21_WD_OM_EN_USC_t.book Page 26

GETTING TO KNOW YOUR VEHICLE27
STEERING WHEEL
MANUAL TILT/TELESCOPING STEERING
C
OLUMN — IF EQUIPPED
This feature allows you to tilt the steering column
upward or downward. It also allows you to lengthen
or shorten the steering column. The tilt/
telescoping lever is located below the steering
wheel at the end of the steering column.

Manual Tilt/Telescoping Steering Column Handle

To unlock the steering column, push the lever
downward (toward the floor). To tilt the steering
column, move the steering wheel upward or
downward as desired. To lengthen or shorten the
steering column, pull the steering wheel outward
or push it inward as desired. To lock the steering
column in position, push the lever upward until
fully engaged.
POWER TILT/TELESCOPING STEERING
C
OLUMN — IF EQUIPPED
This feature allows you to tilt the steering column
upward or downward. It also allows you to lengthen
or shorten the steering column. The power tilt/
telescoping steering column control is located
below the multifunction lever on the steering
column.

Power Tilt/Telescoping Steering Control Location
Use the four-way control to adjust the steering
column.
NOTE:For vehicles equipped with Driver Memory Settings
Ú
page 28, you can use your key fob or the
memory switch on the driver's door trim panel to
return the tilt/telescopic steering column to saved
positions.
HEATED STEERING WHEEL —
I
F EQUIPPED
The steering wheel contains a heating element
that helps warm your hands in cold weather. The
heated steering wheel has only one temperature
setting. Once the heated steering wheel has been
turned on, it will stay on until the operator turns it
off. The heated steering wheel may not turn on
when it is already warm.
WARNING!
Do not adjust the steering column while driving.
Adjusting the steering column while driving or
driving with the steering column unlocked, could
cause the driver to lose control of the vehicle.
Failure to follow this warning may result in
serious injury or death.
WARNING!
Do not adjust the steering column while driving.
Adjusting the steering column while driving or
driving with the steering column unlocked, could
cause the driver to lose control of the vehicle.
Failure to follow this warning may result in
serious injury or death.
2

21_WD_OM_EN_USC_t.book Page 27

28GETTING TO KNOW YOUR VEHICLE
The heated steering wheel control button is
located on the center stack below the radio screen,
or within the Uconnect system.
Push the heated steering wheel button once
to turn the heating element on.
Push the heated steering wheel button a
second time to turn the heating element off.
NOTE:The engine must be running for the heated
steering wheel to operate.
For information on use with the Remote Start
system, see Ú page 20.
DRIVER MEMORY SETTINGS — IF EQUIPPED
This feature allows the driver to save up to two
different memory profiles for easy recall through a
memory switch. Each memory profile saves
desired position settings for the following features:
Driver seat
Easy Entry/Exit seat operation (on/off)
(if equipped)
Side mirrors
Power tilt and telescopic steering column
(if equipped)
A set of desired radio station presets
NOTE:
Your vehicle is equipped with two key fobs, each
can be linked to either memory position 1 or 2.
Be sure to program the radio presets prior to
programming the memory settings.
The memory setting switch is located on the
driver’s door trim panel. The switch consists of
three buttons:
The set (S) button, which is used to activate the
memory save function.
The (1) and (2) buttons which are used to recall
either of two saved memory profiles.
Memory Setting Buttons

PROGRAMMING THE MEMORY FEATURE
To create a new memory profile, perform the
following:
NOTE:Saving a new memory profile will erase the
selected profile from memory.

1. Place the vehicle’s ignition in the ON/RUN
position (do not start the engine).

2. Adjust all memory profile settings to desired preferences (i.e., seat, side mirror, power tilt
and telescopic steering column [if equipped],
and radio station presets).
WARNING!
Persons who are unable to feel pain to the
skin because of advanced age, chronic illness,
diabetes, spinal cord injury, medication,
alcohol use, exhaustion, or other physical
conditions must exercise care when using the
steering wheel heater. It may cause burns
even at low temperatures, especially if used
for long periods.
Do not place anything on the steering wheel
that insulates against heat, such as a blanket
or steering wheel covers of any type and mate -
rial. This may cause the steering wheel heater
to overheat.

21_WD_OM_EN_USC_t.book Page 28

GETTING TO KNOW YOUR VEHICLE29
3. Push the set (S) button on the memory switch, and then push the desired memory button
(1 or 2) within five seconds. The instrument
cluster display will display which memory
position has been set.
NOTE:Memory profiles can be set without the vehicle in
PARK, but the vehicle must be in PARK to recall a
memory profile.
LINKING AND UNLINKING THE REMOTE
K
EYLESS ENTRY KEY FOB TO MEMORY
Your key fobs can be programmed to recall one of
two saved memory profiles.
NOTE:Before programming your key fobs you must select
the “Personal Settings Linked To Fob” feature
through the Uconnect Settings Ú page 159.
To program your key fobs, perform the following:

1. Place the vehicle’s ignition in the OFF position.

2. Select a desired memory profile, 1 or 2.
3. Once the profile has been recalled, push and release the set (S) button on the memory
switch. Then, within five seconds, push and
release button (1) or (2) accordingly. “Memory
Profile Set” (1 or 2) will display in the
instrument cluster display. 4. Push and release the lock button on the key
fob within 10 seconds.
NOTE:Your key fobs can be unlinked from your memory
settings by pushing the set (S) button, and within
10 seconds, followed by pushing the unlock button
on the key fob.
MEMORY POSITION RECALL
NOTE:If a recall is attempted when the vehicle is not in
PARK, a message will be displayed in the
instrument cluster display.
To recall the memory settings for driver one or two,
push the desired memory button (1 or 2) or the
unlock button on the key fob linked to the desired
memory position.
A recall can be canceled by pushing any of the
memory buttons during a recall (S, 1, or 2), or by
pushing any of the seat adjustment switches.
When a recall is canceled, the driver's seat and
telescopic steering column (if equipped) will stop
moving. A delay of one second will occur before
another recall can be selected.
SEATS
Seats are a part of the Occupant Restraint system
of the vehicle.
WARNING!
It is dangerous to ride in a cargo area, inside
or outside of a vehicle. In a collision, people
riding in these areas are more likely to be seri -
ously injured or killed.
Do not allow people to ride in any area of your
vehicle that is not equipped with seats and
seat belts. In a collision, people riding in these
areas are more likely to be seriously injured or
killed.
Be sure everyone in your vehicle is in a seat
and using a seat belt properly.
2

21_WD_OM_EN_USC_t.book Page 29

30GETTING TO KNOW YOUR VEHICLE
MANUAL ADJUSTMENT
(FRONT SEATS) — IF EQUIPPED
Manual Front Passenger Seat Forward/
Rearward Adjustment
Some models may be equipped with a manual
front passenger seat. The passenger seat can be
adjusted forward or rearward by using a bar
located by the front of the seat cushion, near the
floor.
Adjustment Bar

While sitting in the seat, lift up on the bar located
under the seat cushion and move the seat forward
or rearward. Release the bar once you have
reached the desired position. Then, using body
pressure, move forward and rearward on the seat
to be sure that the seat adjusters have latched.
Manual Front Passenger Seatback
Adjustment — Recline
To adjust the seatback, lift the lever located on the
outboard side of the seat, lean back to the desired
position and release the lever. To return the
seatback, lift the lever, lean forward and release
the lever.

Recline Lever

WARNING!
Adjusting a seat while the vehicle is moving is
dangerous. The sudden movement of the seat
could cause you to lose control. The seat belt
might not be adjusted properly and you could
be injured. Adjust the seat only while the
vehicle is parked.
Do not ride with the seatback reclined so that
the shoulder belt is no longer resting against
your chest. In a collision you could slide under
the seat belt and be seriously or even fatally
injured. Use the recliner only when the vehicle
is parked.
WARNING!
Adjusting a seat while driving may be
dangerous. Moving a seat while driving could
result in loss of control which could cause a
collision and serious injury or death.
Seats should be adjusted before fastening the
seat belts and while the vehicle is parked.
Serious injury or death could result from a
poorly adjusted seat belt.
WARNING!
Do not ride with the seatback reclined so that
the shoulder belt is no longer resting against
your chest. In a collision you could slide under
the seat belt, which could result in serious injury
or death.

21_WD_OM_EN_USC_t.book Page 30