2021 CHEVROLET SILVERADO 2500HD Owner's Manual

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
248 Driving and Operating
{Warning
Do not rely on the Driver Assistance
Systems. These systems do not replace
the need for paying attention and driving
safely. You may not hear or feel alerts or
warnings provided by these systems.
Failure to use proper care when driving
may result in injury, death, or vehicle
damage. SeeDefensive Driving 0208.
Under many conditions, these systems
will not:
.Detect children, pedestrians, bicyclists,
or animals.
.Detect vehicles or objects outside the
area monitored by the system.
.Work at all driving speeds.
.Warn you or provide you with enough
time to avoid a crash.
.Work under poor visibility or bad
weather conditions.
.Work if the detection sensor is not
cleaned or is covered by ice, snow,
mud, or dirt. (Continued)
Warning (Continued)
.Work if the detection sensor is
covered up, such as with a sticker,
magnet, or metal plate.
.Work if the area surrounding the
detection sensor is damaged or not
properly repaired.
Complete attention is always required
while driving, and you should be ready to
take action and apply the brakes and/or
steer the vehicle to avoid crashes.
Audible or Safety Alert Seat
Some driver assistance features alert the
driver of obstacles by beeping. To change
the volume of the warning chime, see
“Comfort and Convenience” underVehicle
Personalization 0126.
If equipped with the Safety Alert Seat, the
driver seat cushion may provide a vibrating
pulse alert instead of beeping. To change
this, see “Collision/Detection Systems” under
Vehicle Personalization 0126.
Cleaning
Depending on vehicle options, keep these
areas of the vehicle clean to ensure the best
driver assistance feature performance. Driver Information Center (DIC) messages may
display when the systems are unavailable or
blocked.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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Driving and Operating 249
.Front and rear bumpers and the area
below the bumpers
.Front grille and headlamps
.Front camera lens in the front grille or
near the front emblem
.Front side and rear side panels
.Outside of the windshield in front of the
rearview mirror
.Side camera lens on the bottom of the
outside mirrors
.Rear side corner bumpers
.Rear Vision Camera in the tailgate handle
.Rear Camera Mirror and Cargo View
Camera in the Center High-Mounted
Stoplamp
Radio Frequency
This vehicle may be equipped with driver
assistance systems that operate using radio
frequency. See Radio Frequency Statement
0 409.
Assistance Systems for Parking or
Backing
If equipped, the Rear Vision Camera (RVC),
Surround Vision, Rear Park Assist (RPA),
Front Park Assist (FPA), and Rear Cross
Traffic Alert (RCTA) may help the driver park
or avoid objects. Always check around the
vehicle when parking or backing.
The RVC, RPA, and Surround Vision will not
work properly if the tailgate is down. If the
tailgate is down, do not use these systems.
Rear Vision Camera (RVC)
When the vehicle is shifted into R (Reverse),
the RVC displays an image of the area
behind the vehicle in the infotainment
display. The previous screen displays when
the vehicle is shifted out of R (Reverse) after
a short delay. To return to the previous
screen sooner, press any button on the
infotainment system, shift into P (Park), or,
while in D (Drive), reach a vehicle speed of
approximately 12 km/h (8 mph). The rear
vision camera is in the tailgate handle.
1. View Displayed by the Rear Vision
Camera
1. View Displayed by the Rear VisionCamera
2. Corners of the Rear Bumper

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
250 Driving and Operating
Displayed images may be farther or closer
than they appear. The area displayed is
limited and objects that are close to either
corner of the bumper or under the bumper
do not display.
A warning triangle may display to show
that Rear Park Assist (RPA) has detected an
object. This triangle changes from amber to
red and increases in size the closer the
object.
If equipped with Hitch View, see“Surround
Vision” following.
Surround Vision
If equipped the Surround Vision system can
display various views surrounding the
vehicle in the infotainment display. See
below for camera view descriptions and
more information.
{Warning
The Surround Vision cameras have blind
spots and will not display all objects near
the corners of the vehicle. Folding outside
mirrors that are out of position may not
display surround view correctly. Always
check around the vehicle when parking or
backing.
1. Views Displayed by the Surround
Vision Cameras
2. Area Not Shown
1. Views Displayed by the Surround Vision Cameras
2. Area Not Shown
{Warning
The camera(s) do not display children,
pedestrians, bicyclists, crossing traffic,
animals, or any other object outside of
the cameras’ field of view, below the
bumper, or under the vehicle. Shown
distances may be different from actual
distances. Do not drive or park the
vehicle using only these camera(s).
Always check behind and around the
vehicle before driving. Failure to use
proper care may result in injury, death,
or vehicle damage.
Camera Views

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Driving and Operating 251
Touch the camera view buttons along the
bottom of the infotainment display to
access each view (if equipped):
1. Front/Rear Standard View
Displays an image of the area in front
or behind the vehicle. To select, touch
Front/Rear Standard View on the
infotainment display when a camera
view is active. Touch the button to
toggle between front and rear camera
views.
When the hitch guidance is selected,
Rear Standard View will remain visible
across gear changes, otherwise the
view will toggle between Front and
Rear Standard View based on gear
position.
If equipped, the front view camera
also displays when the Park Assist
system detects an object within
30 cm (12 in).
2. Front/Rear Overhead View
Displays a front or rear overhead view
of the vehicle. To select, touch Front/
Rear Top-Down View on the
infotainment display when a cameraview is active. Touch the button to
toggle between front and rear camera
views.
3. Rear Bowl View
Displays a perspective view of the
vehicle from the front looking
rearward. To select, touch Rear Bowl
View on the infotainment display
when a camera view is active. Park
Assist and Rear Cross Traffic Alert
(RCTA) overlays are not available when
bowl view is active.
4. Front/Rear side View
Displays a view that shows objects
next to the front or rear sides of the
vehicle. To select, touch Front/Rear
Side View on the infotainment display
when a camera view is active. Touch
the button to toggle between front
and rear camera views. Park Assist and
RCTA overlays are not available when
Front/Rear Side View is active.
The Turn Signal Activated View works
with Rear Side View to provide a
rearward view of the left or right side
of the vehicle and trailer. Views are
provided based on turn signal
activation with the right-side view
being shown when the right turnsignal is active and the left side view
being shown when the left turn signal
is active. The feature is available when
a trailer is connected. The feature can
be enabled or disabled. See
Vehicle
Personalization 0126. Touch X to exit.
5. Surround View
Displays an image of the area
surrounding the vehicle. Surround
View is available as part of the Front/
Rear Standard Views, the Front/Rear
Top-Down Views and the Front/Rear
Side Views. In these views Surround
View can be enabled by touching
Surround View on the infotainment
display when the camera view is
active.
6. Guidance Lines/Hitch Guidance
Guidance Lines displays available
guidelines, including Standard and
Hitch Guidance. A grayed-out icon
indicates that guidelines are not
available. To enable, touch Guidance
Lines on the infotainment display
when a camera view is active.
Touching the button multiple times
will toggle through Standard
Guidelines, Hitch Guidance and no
guidelines. Standard guidelines are

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
252 Driving and Operating
available in Front/Rear Standard
Views, Front/Rear Top-Down Views
and Surround View.
Hitch Guidance displays a single
centered guideline on the
infotainment display to assist with
aligning the vehicle’s hitch ball with a
trailer coupler. Touch the Hitch
Guidance icon, then align the trailer
guidance line over the trailer coupler.
Continuously steer the vehicle to keep
the guideline centered on the coupler
when backing. Park Assist overlays will
not display when the trailer guidance
line is active. Hitch Guidance is
available in Rear Standard View.
{Warning
Use Hitch Guidance only to help back the
vehicle to a trailer hitch or, when
traveling above 12 km/h (8 mph), to
briefly check the status of your trailer. Do
not use for any other purpose, such as
making lane change decisions. Before
making a lane change, always check the
mirrors and glance over your shoulder.
Improper use could result in serious
injury to you or others.
7. Interior Trailer View
Provides a view of the interior of the
trailer. The feature is available when a
trailer is connected. The feature
requires user installation of an
accessory trailer camera on the
interior of the trailer per the accessory
trailer camera installation instructions
(see your dealer for accessory trailer
camera(s) and information). To select,
touch Interior Trailer View on the
infotainment display when a camera
view is active. To access this view
when in a forward gear above
12 km/h (8 mph), touch CAMERA on
the infotainment display and touch
the Interior Trailer View icon. The view
will close after 8 seconds and can be
closed early by touching X.
8. Hitch View
Assists with connecting to a trailer by
providing a zoomed-in view of the
hitch to help align the vehicle’s hitch
ball with the trailer coupler, or to
monitor the trailer connection. To
select, touch Hitch View on the
infotainment display when a camera
view is active. To access this view
when in a forward gear above
12 km/h (8 mph), touch CAMERA onthe infotainment display and touch
the Cargo Bed View icon. The view
will close after 8 seconds and can be
closed early by touching X. Shifting
into P (Park) while in this view will
automatically engage the Electric
Parking Brake (EPB).
9. Bed View
Provides a view of the truck bed and
the area behind the vehicle to assist
in cargo or hitch monitoring or
hitching to a fifth wheel or gooseneck
trailer. To select, touch Bed View on
the infotainment display when a
camera view is active. To access this
view when in a forward gear above
12 km/h (8 mph), touch CAMERA on
the infotainment display and touch
the Bed View icon. The view will close
after 8 seconds and can be closed
early by touching X.
10. Transparent Trailer View
Provides a view that allows the driver
to virtually
“see through” the trailer.
The feature is available when a
compatible trailer is connected and a
profile is configured and selected via
the Trailering App. See Trailering App
0 286. The feature requires user
installation of an accessory trailer

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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Driving and Operating 253
camera on the rear exterior surface of
the trailer per the accessory trailer
camera installation instructions (see
your dealer for accessory trailer
camera(s) and information). To select,
touch Transparent Trailer View on the
infotainment display when a camera
view is active. To access this view
when in a forward gear above
12 km/h (8 mph), touch CAMERA on
the infotainment display and touch
the Transparent Trailer View icon.
Touch X to exit.
When the system is calibrated and the
trailer position is known, one of three
views will be shown; Transparent
Trailer View, Left Transparent Trailer
View or Right Transparent Trailer
View. The Transparent Trailer View is
shown when the position of the trailer
is relatively straight behind the
vehicle. The Left or Right Transparent
Trailer View is shown when the
position of the trailer is too far to the
left or right. When the system is not
calibrated or trailer position is not
known the Transparent Trailer
Picture-in-Picture View will be shown.11. Rear Trailer View/Rear Side View withAvailable Articulation Functionality/
Picture-in-Picture Side View
.Rear Trailer View provides a view
of the area behind the trailer. the
feature is available when a trailer
is connected. The feature requires
user installation of an accessory
trailer camera on the rear exterior
surface of the trailer per the
accessory trailer camera
installation instructions (see your
dealer for accessory trailer
camera(s) and information). To
select, touch Rear Trailer View/Rear
Side View with Available
Articulation Functionality/
Picture-in-Pictue Side View on the
infotainment display when a
camera view is active. Each touch
will toggle through the Rear Trailer
View, Trailer Tow Mirror View and
Combo View. To access this view
when in a forward gear above
12 km/h (8 mph), touch CAMERA
on the infotainment display and
touch the Interior Rear Trailer
View/Rear Side View with Available Articulation Functionality/
Picture-in-Picture Side View icon.
Touch X to exit..Rear Side View with Available
Articulation Functionality provides
a rearward split view of the left
and right sides of the vehicle and
trailer. When in a forward gear the
view well automatically pan to
show more of the left or right side
based on the position of the
trailer. The feature is available
when a trailer is connected. To
select, touch Rear trailer View/Rear
Side View with Available
Articulation Functionality/
Picture-in-Picture Side View on the
infotainment display when a
camera view is active. Each touch
will toggle through the Rear Trailer
View, trailer tow Mirror view and
Combo View. To access this view
when in a forward gear above
12 km/h (8 mph), Touch CAMERA
on the infotainment display and
touch the Rear Trailer View/Rear
Side View with Available
Articulation Functionality/
Picture-in-Picture Side icon. Touch X
to exit.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
254 Driving and Operating
.Provides a rearward split view of
the left and right sides of the
vehicle and trailer with an overlay
view of the area behind the trailer.
The feature is available when a
trailer is connected. the feature
requires user installation of an
accessory trailer camera on the
rear exterior surface of the trailer
per the accessory trailer camera
installation instructions (see your
dealer for accessory trailer
camera(s) and information). To
select, touch Rear Trailer View/Rear
Side View with Available
Articulation Functionality/
Picture-in-Picture Side view on the
infotainment display when a
camera view is active. Each press
of the button will toggle through
the Rear Trailer View, Trailer Tow
mirror View and Combo View. To
access this view when in a forward
gear above 12 km/h (8 mph), touch
CAMERA on the infotainment
display and touch the Rear Trailer
View/Rear Side View with Available
Articulation Functionality/
Picture-in-Picture Side View icon.
Touch X to exit.HD Surround Vision with Trailer Camera
Provisions
If equipped, this feature provides additional
views to aid in trailering/towing. The
system shows multiple views in the
infotainment display using five cameras
mounted around the vehicle and up to two
additional accessory cameras that can be
mounted on or in a trailer. The front camera
is in the grille under the front emblem, the
side cameras are on the bottom of the
outside mirrors, the rear camera is in the
tailgate handle and the bed camera is
mounted on the rear of the cab.
Additionally, up to two accessory cameras
can be mounted to the rear and/or interior
of the trailer. See your dealer for accessory
trailer cameras. To access, touch CAMERA on
the infotainment display or shift to
R (Reverse). To return to the previous screen
when not in reverse, touch the Home or
Back buttons on the infotainment display.
Certain trailer views require a compatible
trailer profile be configured and selected.
A compatible trailer is a box type trailer
(cargo, camper, etc.) with a conventional
hitch.
Available camera views:
.Front/Rear Standard View
.Front/Rear Top-Down View
.Rear Bowl View
.Front/Rear Side View
.Hitch View
.Bed View
.Rear trailer View
.Rear Side view with a available
articulation functionality
.Picture-in-Picture Side View
.Interior Trailer View
.Transparent trailer View
.Surround View
.Guidance Lines
.Hitch Guidance
Surround Vision (360 Degrees)
If equipped, the Surround Vision system can
display various views surrounding the
vehicle in the infotainment display using
four cameras mounted around the vehicle.
The front camera is in the grille under the
front emblem, the side cameras are on the
bottom of the outside mirrors, and the rear
camera is in the tailgate handle.
The Surround Vision system can be accessed
by selecting CAMERA in the infotainment
display or when the vehicle is shifted into
R (Reverse). To return to the previous screen

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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Driving and Operating 255
sooner, when not in R (Reverse), press the
Home or Back button on the infotainment
system, shift into P (Park), or, while in D
(Drive), reach a vehicle speed of
approximately 12 km/h (8 mph).
Available camera views:
.Front/Rear Standard View
.Front/Rear Top-Down View
.Rear Bowl View
.Front/Rear Side View
.Hitch View
.Surround View
.Guidance Lines
.Hitch Guidance
Surround Vision
If equipped, this feature provides, additional
views to aid in trailering/towing. The Front
Vision Camera and Surround Vision cameras
are not supported. The system can show
various views in the infotainment display
using cameras mounted in and around the
vehicle and trailer. The rear camera is in the
tailgate handle and the cargo bed camera is
mounted on the rear of the cab. Up to two
accessory cameras can be mounted to the
rear and/or interior of the trailer. See your
dealer for these accessory cameras. The system can be accessed by selecting
CAMERA in the infotainment display or
when the vehicle is shifted into R (Reverse).
To return to the previous screen sooner,
when not in R (Reverse), press the Home or
Back button on the infotainment system or
shift into P (Park).
Available camera views:
.Rear Standard View
.Hitch View
.Bed View
.Rear Trailer View
.Interior Trailer View
.Guidance Lines
.Hitch Guidance
Troubleshooting
The Transparent Trailer calibration may take
longer than expected or not calibrate if:
.The vehicle is driven too fast during
calibration. Speed should be maintained
below 50 km/h (31 mph).
.The vehicle is not driven straight during
calibration. Steering should be maintained
as straight as possible, excessive steering
during calibration may extend
calibration time.
.The calibration is attempted in low light.
Calibration should be attempted when
there is enough light.
.The calibration is attempted during
adverse weather conditions. Calibration
during conditions such as snow or heavy
rain should be avoided.
.The road surface is not ideal for
calibration. Calibration should be
attempted on an alternate road surface.
.The accessory trailer cameras are
swapped at the hitch connector. Ensure
that the camera mounted to the rear of
the trailer is connected to the rear trailer
camera input.
.The accessory trailer camera is mounted,
angled or rotated outside of the defined
mounting location (see camera
installation instructions).
Distortion may be observed in the calibrated
Transparent Trailer View if:
.The accessory trailer camera is mounted,
angled or rotated outside of the defined
mounting location (see camera
installation instructions).
The Transparent Trailer icon may appear
grayed out if: