2021 CHEVROLET SILVERADO 2500HD Owner's Manual

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
264 Driving and Operating
Use regular unleaded gasoline meeting
ASTM specification D4814 with a posted
octane rating of 87—(R+M)/2 —or higher.
Do not use gasoline with a posted octane
rating of less than 87, as this may cause
engine knock and will lower fuel economy.
Prohibited Fuels
Caution
Do not use fuels with any of the
following conditions; doing so may
damage the vehicle and void its
warranty:
.For vehicles that are not FlexFuel, fuel
labeled greater than 15% ethanol by
volume, such as mid-level ethanol
blends (16–50% ethanol), E85,
or FlexFuel.
.Fuel with any amount of methanol,
methylal, ferrocene, and aniline. These
fuels can corrode metal fuel system
parts or damage plastic and rubber
parts.
(Continued)
Caution (Continued)
.Fuel containing metals such as
methylcyclopentadienyl manganese
tricarbonyl (MMT), which can damage
the emissions control system and
spark plugs.
.Fuel with a posted octane rating of
less than the recommended fuel. Using
this fuel will lower fuel economy and
performance, and may decrease the
life of the emissions catalyst.
Fuels in Foreign Countries
The U.S., Canada, and Mexico post fuel
octane ratings in anti-knock index (AKI). For
fuel not to use in a foreign country, see
Prohibited Fuels 0264.
Fuel Additives
TOP TIER Detergent Gasoline is highly
recommended for use with your vehicle.
If your country does not have TOP TIER
Detergent Gasoline, add ACDelco Fuel
System Treatment Plus−Gasoline to the
vehicle’s gasoline fuel tank at every oil
change or 15 000 km (9,000 mi), whichever
occurs first. TOP TIER Detergent Gasoline and
ACDelco Fuel System Treatment Plus −Gasoline will help keep your vehicle’s
engine fuel deposit free and performing
optimally.
E85 or FlexFuel
Vehicles with a yellow fuel sticker on the
fuel door can use either unleaded gasoline
or fuel containing up to 85% ethanol (E85).
All other vehicles should use only the
unleaded gasoline as described in
Recommended Fuel
0263.
The use of E85 or FlexFuel is encouraged
when the vehicle is designed to use it. E85
or FlexFuel is made from renewable sources.
To help locate fuel stations that carry E85 or
FlexFuel, the U.S. Department of Energy has
an alternative fuel website. See
www.afdc.energy.gov/afdc/locator/stations.
E85 or FlexFuel should meet ASTM
Specification D 5798 or CAN/CGSB–3.512 in
Canada. Do not use the fuel if the ethanol
content is greater than 85%. Fuel mixtures
that do not meet ASTM or CGSB
specifications can affect driveability and
could cause the malfunction indicator lamp
to come on.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Driving and Operating 265
The starting characteristics of E85 or FlexFuel
make it unsuitable for use when
temperatures fall below−18 °C (0 °F). Use
gasoline or add gasoline to the E85 or
FlexFuel.
Because E85 or FlexFuel has less energy per
liter (gallon) than gasoline, the vehicle will
need to be refilled more often. See Filling
the Tank (Pickup Model) 0265 or
Filling the Tank (Chassis Cab and Box Delete
Models) 0266.
The only GM approved aftermarket additive
is ACDelco Fuel System Treatment
Plus-FlexFuel. Follow the instructions on the
bottle for proper use. This product is
available at your GM dealer.
Caution
Some additives are not compatible with
E85 or FlexFuel and can harm the
vehicle's fuel system. Use only additives
approved by GM for E85 or FlexFuel
vehicles. Damage caused by unapproved
additives would not be covered by the
vehicle warranty.
Caution
Do not use fuel containing methanol.
It can corrode metal parts in the fuel
system and also damage plastic and
rubber parts. That damage would not be
covered under the vehicle warranty.
To help keep the engine running efficiently,
fill the tank with gasoline, up to E15, after
filling the tank with E85 one or two times.
Filling the Tank (Pickup Model)
If the vehicle has a diesel engine, see the
Duramax diesel supplement.
An arrow on the fuel gauge indicates which
side of the vehicle the fuel door is on. See
Fuel Gauge 0106.
{Warning
Fuel vapors and fuel fires burn violently
and can cause injury or death.
Follow these guidelines to help avoid
injuries to you and others:
.Read and follow all the instructions on
the fuel pump island.
.Turn off the engine when refueling.
(Continued)
Warning (Continued)
.Keep sparks, flames, and smoking
materials away from fuel.
.Do not leave the fuel pump
unattended.
.Avoid using electronic devices while
refueling.
.Do not re-enter the vehicle while
pumping fuel.
.Keep children away from the fuel
pump and never let children
pump fuel.
.Before touching the fill nozzle, touch a
metallic object to discharge static
electricity from your body.
.Fuel can spray out if the fill nozzle is
inserted too quickly. This spray can
happen if the tank is nearly full, and is
more likely in hot weather. Insert the
fill nozzle slowly and wait for any hiss
noise to stop before beginning to
flow fuel.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
266 Driving and Operating
The capless refueling system does not have
a fuel cap. Fully insert and latch the fill
nozzle, begin fueling.
{Warning
Overfilling the fuel tank by more than
three clicks of a standard fill nozzle may
cause:
.Vehicle performance issues, including
engine stalling and damage to the fuel
system.
.Fuel spills.
.Under certain conditions, fuel fires.Be careful not to spill fuel. Wait five seconds
after you have finished pumping before
removing the fill nozzle. Clean fuel from
painted surfaces as soon as possible. See
Exterior Care
0373. Push the fuel door
closed.
{Warning
If a fire starts while you are refueling, do
not remove the fill nozzle. Shut off the
flow of fuel by shutting off the pump or
by notifying the station attendant. Leave
the area immediately.
Filling the Tank with a Portable Fuel
Container
If the vehicle runs out of fuel and must be
filled from a portable fuel container:
1. Locate the capless funnel adapter.
2. Insert and latch the funnel into the capless fuel system.
{Warning
Attempting to refuel from a portable fuel
container without using the funnel
adapter may cause fuel spillage and
damage the capless fuel system. This
could cause a fire. You or others could be
badly burned and the vehicle could be
damaged.
3. Remove and clean the funnel adapter and return it to the storage location.
Filling the Tank (Chassis Cab and
Box Delete Models)
If the vehicle has a diesel engine, see the
Duramax diesel supplement.
An arrow on the fuel gauge indicates which
side of the vehicle the fuel fill is on. See
Fuel Gauge 0106.
{Warning
Fuel vapors and fuel fires burn violently
and can cause injury or death.
Follow these guidelines to help avoid
injuries to you and others:
(Continued)

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Driving and Operating 267
Warning (Continued)
.Read and follow all the instructions on
the fuel pump island.
.Turn off the engine when refueling.
.Keep sparks, flames, and smoking
materials away from fuel.
.Do not leave the fuel pump
unattended.
.Avoid using electronic devices while
refueling.
.Do not re-enter the vehicle while
pumping fuel.
.Keep children away from the fuel
pump and never let children
pump fuel.
.Before touching the fill nozzle, touch a
metallic object to discharge static
electricity from your body.
.Fuel can spray out if the fuel cap is
opened too quickly. This spray can
happen if the tank is nearly full, and is
more likely in hot weather. Open the
fuel cap slowly and wait for any hiss
noise to stop, then unscrew the cap all
the way.Turn the fuel cap counterclockwise to
remove. Fully insert and latch the fill nozzle,
begin fueling. For models with dual fuel
tanks, the fuel gauge shows an average of
both tanks. When refueling, refuel the
primary front tank first, then add fuel to the
auxiliary rear tank.
{Warning
Overfilling the fuel tank by more than
three clicks of a standard fill nozzle may
cause:
.Vehicle performance issues, including
engine stalling and damage to the fuel
system.
.Fuel spills.
.Under certain conditions, fuel fires.
Be careful not to spill fuel. Wait five seconds
after you have finished pumping before
removing the fill nozzle. Clean fuel from
painted surfaces as soon as possible. See
Exterior Care 0373. Reinstall the cap by
turning it clockwise until it clicks.
{Warning
If a fire starts while you are refueling, do
not remove the fill nozzle. Shut off the
flow of fuel by shutting off the pump or
by notifying the station attendant. Leave
the area immediately.
Caution
If a new fuel cap is needed, get the right
type of cap from your dealer. The wrong
type of fuel cap may not fit properly,
may turn on the malfunction indicator
lamp, and could damage the fuel system
and emissions system. See Malfunction
Indicator Lamp (Check Engine Light) 0111.
Filling a Portable Fuel Container
{Warning
Never fill a portable fuel container while
it is in the vehicle. Static electricity
discharge from the container can ignite
the fuel vapor. You or others could be
(Continued)

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
268 Driving and Operating
Warning (Continued)
badly burned and the vehicle could be
damaged. To help avoid injury to you
and others:
.Dispense fuel only into approved
containers.
.Do not fill a container while it is
inside a vehicle, in a vehicle's trunk, in
a pickup bed, or on any surface other
than the ground.
.Bring the fill nozzle in contact with
the inside of the fill opening before
operating the nozzle. Maintain contact
until filling is complete.
.Keep sparks, flames, and smoking
materials away from fuel.
.Avoid using electronic devices while
pumping fuel.
Trailer Towing
General Towing Information
Only use towing equipment that has been
designed for the vehicle. Contact your dealer
or trailering dealer for assistance with
preparing the vehicle to tow a trailer. Read
the entire section before towing a trailer.
To tow a disabled vehicle, seeTowing the
Vehicle 0369. To tow the vehicle behind
another vehicle such as a motor home, see
Recreational Vehicle Towing 0370.
Driving Characteristics and
Towing Tips
{Warning
You can lose control when towing a
trailer if the correct equipment is not
used or the vehicle is not driven properly.
For example, if the trailer is too heavy or
the trailer brakes are inadequate for the
load, the vehicle may not stop as
expected. You and others could be
seriously injured. The vehicle may also be
damaged, and the repairs would not be
covered by the vehicle warranty. Pull a
(Continued)
Warning (Continued)
trailer only if all the steps in this section
have been followed. Ask your dealer for
advice and information about towing a
trailer with the vehicle.
Driving with a Trailer
Trailering is different than just driving the
vehicle by itself. Trailering means changes in
handling, acceleration, braking, durability,
and fuel economy. Successful, safe trailering
takes correct equipment, and it has to be
used properly.
The following information has many
time-tested, important trailering tips and
safety rules. Many of these are important
for your safety and that of your passengers.
Read this section carefully before pulling a
trailer.
When towing a trailer:
.Become familiar with and follow all state
and local laws that apply to trailer
towing. These requirements vary from
state to state.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Driving and Operating 269
.State laws may require the use of
extended side view mirrors. Even if not
required, you should install extended side
view mirrors if your visibility is limited or
restricted while towing.
.Do not tow a trailer during the first
800 km (500 mi) of vehicle use to prevent
damage to the engine, axle, or other
parts.
.It is recommended to perform the first oil
change before heavy towing.
.During the first 800 km (500 mi) of trailer
towing, do not drive over 80 km/h
(50 mph) and do not make starts at full
throttle.
.Vehicles can tow in D (Drive). Tow/Haul
Mode is recommended for heavier trailers.
SeeTow/Haul Mode 0235. If the
transmission downshifts too often, a
lower gear may be selected using Manual
Mode. See Manual Mode 0235.
If equipped, the following driver assistance
features should be turned off when towing
a trailer:
.Adaptive Cruise Control (ACC)
.Super Cruise Control
.Lane Keep Assist (LKA)
.Park Assist
.Automatic Parking Assist (APA)
.Reverse Automatic Braking (RAB)
If equipped, the following driver assistance
features should be turned to alert or off
when towing a trailer:
.Automatic Emergency Braking (AEB)
.Intelligent Brake Assist (IBA)
.Front Pedestrian Braking (FPB)
If equipped with Lane Change Alert (LCA),
the LCA detection zones that extend back
from the side of the vehicle do not move
further back when a trailer is towed. Use
caution while changing lanes when towing a
trailer.
If equipped with Rear Cross Traffic Alert
(RCTA), use caution while backing up when
towing a trailer, as the RCTA detection zones
that extend out from the back of the vehicle
do not move further back when a trailer is
towed.
{Warning
To prevent serious injury or death from
carbon monoxide (CO), when towing a
trailer: (Continued)
Warning (Continued)
.Do not drive with the liftgate, trunk/
hatch, or rear-most window open.
.Fully open the air outlets on or under
the instrument panel.
.Adjust the climate control system to a
setting that brings in only outside air.
See“Climate Control Systems” in the
Index.
For more information about carbon
monoxide, see Engine Exhaust 0232.
Towing a trailer requires experience. The
combination of the vehicle and trailer is
longer and not as responsive as the vehicle
itself. Get used to the handling and braking
of the combination by driving on a level
road surface before driving on public roads.
The trailer structure, the tires, and the
brakes must all be rated to carry the
intended cargo. Inadequate trailer
equipment can cause the combination to
operate in an unexpected or unsafe manner.
Before driving, inspect all trailer hitch parts
and attachments, safety chains, electrical
connectors, lamps, tires, and mirrors. See
Towing Equipment 0276. If the trailer has
electric brakes, start the combination

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
270 Driving and Operating
moving and then manually apply the trailer
brake controller to check that the trailer
brakes work. During the trip, occasionally
check that the cargo and trailer are secure
and that the lamps and any trailer brakes
are working.
Towing with a Stability Control System
When towing, the stability control system
might be heard. The system reacts to
vehicle movement caused by the trailer,
which mainly occurs during cornering. This is
normal when towing heavier trailers.
Following Distance
Stay at least twice as far behind the vehicle
ahead as you would when driving without a
trailer. This can help to avoid heavy braking
and sudden turns.
Passing
More passing distance is needed when
towing a trailer. The combination of the
vehicle and trailer will not accelerate as
quickly and is much longer than the vehicle
alone. It is necessary to go much farther
beyond the passed vehicle before returning
to the lane. Pass on level roadways. Avoid
passing on hills if possible.
Backing Up
Hold the bottom of the steering wheel with
one hand. To move the trailer to the left,
move that hand to the left. To move the
trailer to the right, move that hand to the
right. Always back up slowly and, if possible,
have someone guide you.
Making TurnsCaution
Turn more slowly and make wider arcs
when towing a trailer to prevent damage
to your vehicle. Making very sharp turns
could cause the trailer to contact the
vehicle.
Make wider turns than normal when towing,
so the trailer will not go over soft shoulders,
over curbs, or strike road signs, trees,
or other objects. Always signal turns well in
advance. Do not steer or brake suddenly.
Driving on Grades
Reduce speed and shift to a lower gear
before starting down a long or steep
downhill grade. If the transmission is not
shifted down, the brakes may overheat and
result in reduced braking efficiency. The vehicle can tow in D (Drive). Shift the
transmission to a lower gear if the
transmission shifts too often under heavy
loads and/or hilly conditions.
When towing at higher altitudes, engine
coolant will boil at a lower temperature
than at lower altitudes. If the engine is
turned off immediately after towing at high
altitude on steep uphill grades, the vehicle
could show signs similar to engine
overheating. To avoid this, let the engine
run, preferably on level ground, with the
transmission in P (Park) for a few minutes
before turning the engine off. If the
overheat warning comes on, see
Engine
Overheating 0312.
Viewing Systems
If equipped, the viewing systems on the
vehicle can improve visibility while hitching,
backing, and driving with a trailer. See
Driver Assistance Systems 0247.
Parking on Hills
{Warning
To prevent serious injury or death,
always park your vehicle and trailer on a
level surface when possible.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Driving and Operating 271
When parking your vehicle and your trailer
on a hill:1. Press the brake pedal, but do not shift into P (Park) yet. Turn the wheels into
the curb if facing downhill or into traffic
if facing uphill.
2. Have someone place chocks under the trailer wheels.
3. Gradually release the brake pedal to allow the chocks to absorb the load of
the trailer.
4. Reapply the brake pedal. Then apply the parking brake and shift into P (Park).
5. Release the brake pedal.
Leaving After Parking on a Hill
1. Apply and hold the brake pedal.
.Start the engine.
.Shift into a gear.
.Release the parking brake.
2. Let up on the brake pedal.
3. Drive slowly until the trailer is clear of the chocks.
4. Stop and have someone pick up and store the chocks.
Launching and Retrieving a Boat
Backing the Trailer into the Water
{Warning
.Have all passengers get out of the
vehicle before backing onto the sloped
part of the ramp. Lower the driver and
passenger side windows before
backing onto the ramp. This will
provide a means of escape in the
unlikely event the vehicle slides into
the water.
.If the boat launch surface is slippery,
have the driver remain in the vehicle
with the brake pedal applied while the
boat is being launched. The boat
launch can be especially slippery at
low tide when part of the ramp was
previously submerged at high tide. Do
not back onto the ramp to launch the
boat if you are not sure the vehicle
can maintain traction.
.Do not move the vehicle if someone is
in the path of the trailer. Some parts
of the trailer might be underwater and
not visible to people who are assisting
in launching the boat. Disconnect the wiring to the trailer before
backing the trailer into the water to prevent
damage to the electrical circuits on the
trailer. Reconnect the wiring to the trailer
after removing the trailer from the water.
If the trailer has electric brakes that can
function when the trailer is submerged, it
might help to leave the electrical trailer
connector attached to maintain trailer brake
functionality while on the boat ramp.
To back the trailer into the water:
1. If equipped, place the vehicle in four-wheel-drive high.
2. Slowly back down the boat ramp until the boat is floating, but no further than
necessary.
3. Press and hold the brake pedal, but do not shift into P (Park) yet.
4. Have someone place chocks under the front wheels of the vehicle.
5. Gradually release the brake pedal to allow the chocks to absorb the load of
the trailer.
6. Reapply the brake pedal. Then apply the parking brake and shift into P (Park).
7. Release the brake pedal.