2021 CHEVROLET SILVERADO 2500HD Owner's Manual

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
256 Driving and Operating
.A compatible trailer profile is not
configured or a non-compatible trailer
profile is selected.
.The vehicle is in R (Reverse).
.The trailer is not connected.
.The accessory rear trailer camera is not
connected or connected to the incorrect
input.
The preview may not be provided or the
wrong preview may be provided if:
.The accessory cameras are not recognized.
Ensure that the accessory camera(s) are
connected and power cycle the vehicle.
.The accessory trailer cameras are
swapped at the hitch connector. Ensure
that the accessory camera(s) are
connected to the correct input.
.The accessory trailer camera(s) are
connected to the correct camera input.
.The accessory trailer camera(s) are not
installed according to the installation
instructions.
A feature may be unavailable or not
activating as expected if:
.The customization is disabled. Check the
customization settings where applicable.
.The accessory trailer cameras are
swapped at the hitch connector. Ensure
that the accessory camera(s) are
connected to the correct camera input.
A view may switch automatically if:
.The vehicle is shifted to another gear.
Park Assist
With Front and Rear Park Assist, as the
vehicle moves at speeds of less than 8 km/h
(5 mph) the sensors on the bumpers may
detect objects up to 1.2 m (4 ft) in front and
2.5 m (8 ft) behind the vehicle within a zone
25 cm (10 in) high off the ground and below
bumper level. These detection distances may
be shorter during warmer or humid weather.
Blocked sensors will not detect objects and
can also cause false detections. Keep the
sensors clean of mud, dirt, snow, ice, and
slush; and clean sensors after a car wash in
freezing temperatures.
{Warning
The Park Assist system does not detect
children, pedestrians, bicyclists, animals,
or objects located below the bumper or
that are too close or too far from the
vehicle. It is not available at speeds (Continued)
Warning (Continued)
greater than 8 km/h (5 mph). To prevent
injury, death, or vehicle damage, even
with Park Assist, always check the area
around the vehicle and check all mirrors
before moving forward or backing.
The instrument cluster may have a Park
Assist display with bars that show “distance
to object” and object location information
for the Front and Rear Park Assist system.
As the object gets closer, more bars light up
and the bars change color from yellow to
amber to red.
When an object is first detected in the rear,
one beep will be heard from the rear,
or both sides of the Safety Alert Seat will
pulse two times. When an object is very
close —<0.4 m (1.5 ft) in the vehicle rear or

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Driving and Operating 257
<0.3 m (1 ft) in the vehicle front—a
continuous beep will sound from the rear or
front depending on object location, or both
sides of the Safety Alert Seat will pulse five
times. Beeps for FPA are higher pitched than
for RPA.
Rear Cross Traffic Alert (RCTA)
If equipped, when the vehicle is shifted into
R (Reverse), RCTA shows a red warning
triangle with a left or right pointing arrow
on the infotainment display to warn of
traffic coming from the left or right. This
system detects objects coming from up to
20 m (65 ft) from the left or right side of
the vehicle. When an object is detected,
either three beeps sound from the left or
right or three Safety Alert Seat pulses occur
on the left or right side, depending on the
direction of the detected vehicle.
Use caution while backing up when towing
a trailer, as the RCTA detection zones that
extend out from the back of the vehicle do
not move further back when a trailer is
towed.
RCTA is disabled when the trailer connection
status is displayed. RCTA can be turned off. See
“Collision/
Detection Systems” underVehicle
Personalization 0126.
Turning the Features On or Off
PressXon the center stack to turn on or
off the Front and Rear Park Assist. The
indicator light next to the button comes on
when the features are on and turns off
when the features have been disabled.
Front and Rear Park Assist can be turned
Off, On, or On with Towbar. See “Park
Assist” underVehicle Personalization 0126.
If Park Assist is turned off through vehicle
personalization, the Park Assist button will
be disabled. To turn Park Assist on again,
select On in vehicle personalization. The On
with Towbar setting allows Park Assist to
work properly with a trailer hitch. Some
larger trailer hitches may not be compatible.
Turn off Park Assist when towing a trailer. To turn the RPA symbols on or off, see
“Rear Camera Park Assist Symbols”
under
Vehicle Personalization 0126.
Assistance Systems for Driving
If equipped, when driving the vehicle in a
forward gear, Forward Collision Alert (FCA),
Lane Departure Warning (LDW), Side Blind
Zone Alert (SBZA), Lane Change Alert (LCA),
and/or the Automatic Emergency Braking
(AEB) can help to avoid a crash or reduce
crash damage.
Forward Collision Alert (FCA)
System
If equipped, the FCA system may help to
avoid or reduce the harm caused by
front-end crashes. When approaching a
vehicle ahead too quickly, FCA provides a
red flashing alert on the windshield and
rapidly beeps or pulses the driver seat. FCA
also lights an amber visual alert if following
another vehicle much too closely.
FCA detects vehicles within a distance of
approximately 60 m (197 ft) and operates at
speeds above 8 km/h (5 mph).

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
258 Driving and Operating
{Warning
FCA is a warning system and does not
apply the brakes. When approaching a
slower-moving or stopped vehicle ahead
too rapidly, or when following a vehicle
too closely, FCA may not provide a
warning with enough time to help avoid
a crash. It also may not provide any
warning at all. FCA does not warn of
pedestrians, animals, signs, guardrails,
bridges, construction barrels, or other
objects. Be ready to take action and
apply the brakes. SeeDefensive Driving
0 208.
FCA can be disabled through vehicle
personalization. See “Collision/Detection
Systems” underVehicle Personalization
0 126.
Detecting the Vehicle Ahead
FCA warnings will not occur unless the FCA
system detects a vehicle ahead. When a
vehicle is detected, the vehicle ahead
indicator will display green. Vehicles may
not be detected on curves, highway exit
ramps, or hills, due to poor visibility; or if a
vehicle ahead is partially blocked by
pedestrians or other objects. FCA will not
detect another vehicle ahead until it is
completely in the driving lane.
{Warning
FCA does not provide a warning to help
avoid a crash, unless it detects a vehicle.
FCA may not detect a vehicle ahead if
the FCA sensor is blocked by dirt, snow,
or ice, or if the windshield is damaged.
It may also not detect a vehicle on
winding or hilly roads, or in conditions
that can limit visibility such as fog, rain,
or snow, or if the headlamps or
windshield are not cleaned or in proper
condition. Keep the windshield,
headlamps, and FCA sensors clean and in
good repair. Collision Alert
With Head-Up Display
Without Head-Up Display
When your vehicle approaches another
detected vehicle too rapidly, the red FCA
display will flash on the windshield. Also,
eight rapid high-pitched beeps will sound
from the front, or both sides of the Safety
Alert Seat will pulse five times. When this
Collision Alert occurs, the brake system may
prepare for driver braking to occur more
rapidly which can cause a brief, mild
deceleration. Continue to apply the brake
pedal as needed. Cruise control may be
disengaged when the Collision Alert occurs.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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Driving and Operating 259
Tailgating Alert
The vehicle ahead indicator will display
amber when you are following a vehicle
ahead much too closely.
Selecting the Alert Timing
The Collision Alert control is on the steering
wheel. Press
[to set the FCA timing to
Far, Medium, or Near. The first button press
shows the current setting on the DIC.
Additional button presses will change this
setting. The chosen setting will remain until
it is changed and will affect the timing of
both the Collision Alert and the Tailgating
Alert features. The timing of both alerts will
vary based on vehicle speed. The faster the
vehicle speed, the farther away the alert will
occur. Consider traffic and weather
conditions when selecting the alert timing.
The range of selectable alert timings may
not be appropriate for all drivers and driving
conditions.
Unnecessary Alerts
FCA may provide unnecessary alerts for
turning vehicles, vehicles in other lanes,
objects that are not vehicles, or shadows.
These alerts are normal operation and the
vehicle does not need service.
Cleaning the System
If the FCA system does not seem to operate
properly, this may correct the issue:
.Clean the outside of the windshield in
front of the rearview mirror.
.Clean the entire front of the vehicle.
.Clean the headlamps.
Automatic Emergency
Braking (AEB)
If the vehicle has Forward Collision Alert
(FCA), it also has AEB, which includes
Intelligent Brake Assist (IBA). When the
system detects a vehicle ahead in your path
that is traveling in the same direction that
you may be about to crash into, it can
provide a boost to braking or automatically
brake the vehicle. This can help avoid or
lessen the severity of crashes when driving
in a forward gear. Depending on the
situation, the vehicle may automatically brake moderately or hard. This automatic
emergency braking can only occur if a
vehicle is detected. This is shown by the FCA
vehicle ahead indicator being lit. See
Forward Collision Alert (FCA) System
0257.
The system works when driving in a forward
gear between 8 km/h (5 mph) and 80 km/h
(50 mph). It can detect vehicles up to
approximately 60 m (197 ft).
{Warning
AEB is an emergency crash preparation
feature and is not designed to avoid
crashes. Do not rely on AEB to brake the
vehicle. AEB will not brake outside of its
operating speed range and only responds
to detected vehicles.
AEB may not:
.Detect a vehicle ahead on winding or
hilly roads.
.Detect all vehicles, especially vehicles
with a trailer, tractors, muddy
vehicles, etc.
.Detect a vehicle when weather limits
visibility, such as in fog, rain, or snow. (Continued)

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
260 Driving and Operating
Warning (Continued)
.Detect a vehicle ahead if it is partially
blocked by pedestrians or other
objects.
Complete attention is always required
while driving, and you should be ready to
take action and apply the brakes and/or
steer the vehicle to avoid crashes.
AEB may slow the vehicle to a complete
stop to try to avoid a potential crash. If this
happens, AEB may engage the Electric
Parking Brake (EPB) to hold the vehicle at a
stop. Release the EPB or firmly press the
accelerator pedal.
{Warning
AEB may automatically brake the vehicle
suddenly in situations where it is
unexpected and undesired. It could
respond to a turning vehicle ahead,
guardrails, signs, and other non-moving
objects. To override AEB, firmly press the
accelerator pedal, if it is safe to do so.
Intelligent Brake Assist (IBA)
IBA may activate when the brake pedal is
applied quickly by providing a boost to
braking based on the speed of approach and
distance to a vehicle ahead.
Minor brake pedal pulsations or pedal
movement during this time is normal and
the brake pedal should continue to be
applied as needed. IBA will automatically
disengage only when the brake pedal is
released.
{Warning
IBA may increase vehicle braking in
situations when it may not be necessary.
You could block the flow of traffic. If this
occurs, take your foot off the brake pedal
and then apply the brakes as needed.
AEB and IBA can be disabled. See “Collision/
Detection Systems” underVehicle
Personalization 0126.
{Warning
Using AEB or IBA while towing a trailer
could cause you to lose control of the
vehicle and crash. Turn the system to
Alert or Off when towing a trailer.
A system unavailable message may
display if:
.The front of the vehicle or windshield is
not clean.
.Heavy rain or snow is interfering with
object detection.
.There is a problem with the StabiliTrak/
Electronic Stability Control (ESC) system.
The AEB system does not need service.
Side Blind Zone Alert (SBZA)
If equipped, the SBZA system is a
lane-changing aid that assists drivers with
avoiding crashes that occur with moving
vehicles in the side blind zone, or blind spot
areas. When the vehicle is in a forward gear,
the left or right side mirror display will light
up if a moving vehicle is detected in that
blind zone. If the turn signal is activated and
a vehicle is also detected on the same side,
the display will flash as an extra warning
not to change lanes. Since this system is

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Driving and Operating 261
part of the Lane Change Alert (LCA) system,
read the entire LCA section before using this
feature.
Lane Change Alert (LCA)
If equipped, the LCA system is a
lane-changing aid that assists drivers with
avoiding lane change crashes that occur with
moving vehicles in the side blind zone (or
spot) areas or with vehicles rapidly
approaching these areas from behind. The
LCA warning display will light up in the
corresponding outside side mirror and will
flash if the turn signal is on.
{Warning
LCA does not alert the driver to vehicles
outside of the system detection zones,
pedestrians, bicyclists, or animals. It may
not provide alerts when changing lanes
under all driving conditions. Failure to use
proper care when changing lanes may
result in injury, death, or vehicle damage.
Before making a lane change, always
check mirrors, glance over your shoulder,
and use the turn signals.LCA Detection Zones
1. SBZA Detection Zone
2. LCA Detection Zone
The LCA sensor covers a zone of
approximately one lane over from both
sides of the vehicle, or 3.5 m (11 ft). The
height of the zone is approximately between
0.5 m (1.5 ft) and 2 m (6 ft) off the ground.
The Side Blind Zone Alert (SBZA) warning
area starts at approximately the middle of
the vehicle and goes back 5 m (16 ft). Drivers
are also warned of vehicles rapidly
approaching from up to 70 m (230 ft) behind
the vehicle.
How the System Works
The LCA symbol lights up in the side mirrors
when the system detects a moving vehicle
in the next lane over that is in the side blind zone or rapidly approaching that zone
from behind. A lit LCA symbol indicates it
may be unsafe to change lanes. Before
making a lane change, check the LCA
display, check mirrors, glance over your
shoulder, and use the turn signals.
Left Side Mirror
DisplayRight Side Mirror Display
When the vehicle is started, both outside
mirror LCA displays will briefly come on to
indicate the system is operating. When the
vehicle is in a forward gear, the left or right
side mirror display will light up if a moving
vehicle is detected in the next lane over in
that blind zone or rapidly approaching that
zone. If the turn signal is activated in the
same direction as a detected vehicle, this
display will flash as an extra warning not to
change lanes.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
262 Driving and Operating
LCA can be disabled through vehicle
personalization. When you disable LCA, SBZA
is also disabled. SeeVehicle Personalization
0 126. If LCA is disabled by the driver, the
LCA mirror displays will not light up.
When the System Does Not Seem to
Work Properly
The LCA system requires some driving for
the system to calibrate to maximum
performance. This calibration may occur
more quickly if the vehicle is driving on a
straight highway road with traffic and
roadside objects (e.g., guardrails, barriers).
LCA displays may not come on when
passing a vehicle quickly, for a stopped
vehicle, or when towing a trailer. The LCA
detection zones that extend back from the
side of the vehicle do not move further back
when a trailer is towed. Use caution while
changing lanes when towing a trailer. LCA
may alert to objects attached to the vehicle,
such as a trailer, bicycle, or object extending
out to either side of the vehicle. Attached
objects may also interfere with the
detection of vehicles. This is normal system
operation; the vehicle does not need service. LCA may not always alert the driver to
vehicles in the next lane over, especially in
wet conditions or when driving on sharp
curves. The system does not need to be
serviced. The system may light up due to
guardrails, signs, trees, shrubs, and other
non-moving objects. This is normal system
operation; the vehicle does not need service.
LCA may not operate when the LCA sensors
in the left or right corners of the rear
bumper are covered with mud, dirt, snow,
ice, or slush, or in heavy rainstorms. For
cleaning instructions, see "Washing the
Vehicle" under
Exterior Care0373. If the DIC
still displays the system unavailable
message after cleaning both sides of the
vehicle toward the rear corners of the
vehicle, see your dealer.
If the LCA displays do not light up when
moving vehicles are in the side blind zone or
are rapidly approaching this zone and the
system is clean, the system may need
service. Take the vehicle to your dealer.
Radio Frequency Information
See Radio Frequency Statement 0409.
Lane Departure Warning (LDW)
If equipped, LDW may help avoid crashes
due to unintentional lane departures. LDW
uses a camera sensor to detect the lane
markings at speeds of 56 km/h (35 mph) or
greater. It may provide an alert if the
vehicle is crossing a lane without using a
turn signal in that direction. LDW light will
not alert if the turn signal is active in the
direction of lane departure, or if LDW
detects that you are accelerating, braking or
actively steering.
{Warning
The LDW system does not steer the
vehicle. The LDW system may not:
.Provide enough time to avoid a crash.
.Detect lane markings under poor
weather or visibility conditions. This
can occur if the windshield or
headlamps are blocked by dirt, snow,
or ice; if they are not in proper
condition; or if the sun shines directly
into the camera.
.Detect road edges.
.Detect lanes on winding or hilly roads.
(Continued)

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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Driving and Operating 263
Warning (Continued)
If LDW only detects lane markings on one
side of the road, it will only warn you
when departing the lane on the side
where it has detected a lane marking.
Always keep your attention on the road
and maintain proper vehicle position
within the lane, or vehicle damage,
injury, or death could occur. Always keep
the windshield, headlamps, and camera
sensors clean and in good repair. Do not
use LDW in bad weather conditions.
How the System Works
LDW utilizes a camera sensor installed on
the windshield ahead of the rearview mirror
to detect lane markings.
To turn LDW on and off, press
@on the
center stack. The control indicator will light
when LDW is on.
When LDW is on,@is green if LDW is
available to warn of a lane departure. If the
vehicle crosses a detected lane marking
without using the turn signal in that
direction,
@changes to amber and flashes.
Additionally, there will be three beeps, on
the right or left, depending on the lane
departure direction. LDW will not alert if the
turn signal is active in the direction of lane
departure or if LDA detects that you are
accelerating, braking or actively steering.
Fuel
Top Tier Fuel
GM recommends the use of TOP TIER
Detergent Gasoline to keep the engine clean,
reduce engine deposits, and maintain
optimal vehicle performance. Look for the
TOP TIER Logo or see www.toptiergas.com
for a list of TOP TIER Detergent Gasoline
marketers and applicable countries.
Recommended Fuel
For diesel engine vehicles, see “Fuel for
Diesel Engines” in the Duramax diesel
supplement.
If the vehicle has a yellow sticker on the
fuel door, E85 or FlexFuel can be used. If the
vehicle does not have a yellow sticker, do
not use gasoline with ethanol levels greater
than 15% by volume. See E85 or FlexFuel
0 264.