
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Introduction 5
1. Tow/Haul Mode (On Some Models). SeeDriver Mode Control 0244.
Automatic Transfer Case Control (If
Equipped). See Four-Wheel Drive 0236.
Driver Mode Control 0244 (If Equipped).
2. Air Vents 0204.
3. Turn Signal Lever. See Turn and
Lane-Change Signals 0138.
Windshield Wiper/Washer 097.
4. Head-Up Display (HUD) 0123 (If
Equipped).
5. Instrument Cluster 0102.
6. Shift Lever. See Automatic Transmission
0 232.
Range Selection Mode. See Manual Mode
0 235.
7. Light Sensor. See Automatic Headlamp
System 0136.
8. Infotainment Controls. See Overview
0 144.
9. Climate Control Systems 0199 (If
Equipped).
Dual Automatic Climate Control System
0 201 (If Equipped).
10. Heated and Ventilated Front Seats 049
(If Equipped). 11.XPark Assist Switch (If Equipped). See
Assistance Systems for Parking or Backing
0 249.
gTraction Control/Electronic Stability
Control 0242.
|Hazard Warning Flashers 0137.
@Lane Departure Warning (LDW) 0262
(If Equipped).
5Hill Descent Control Switch (If
Equipped). See Hill Descent Control (HDC)
0 244.
jPower Assist Steps 026 (If
Equipped).
5Power Release Tailgate (If
Equipped). See Tailgate023.
ADC/AC Switch. See Power Outlets
0 98.
LExpress Window Down Button (If
Equipped). See Power Windows 038.
Tow/Haul Mode 0235 (On Some
Models).
Exhaust Brake (If Equipped). See Duramax
Diesel Supplement.
Power Take-Off (PTO) (If Equipped). See
Duramax Diesel Supplement. 12. Power Outlet (Alternating Current) (If
Equipped). See Power Outlets098.
13. Power Outlets 098.
14. USB Port 0153.
15. Wireless Charging 099 (If Equipped).
16. Trailer Brake Control Panel (If Equipped). See“Integrated Trailer Brake Control
System” underTowing Equipment 0276.
17. ENGINE START/STOP. See Ignition
Positions (Keyless Access) 0226 or
Ignition Positions (Key Access) 0224.
18. Steering Wheel Controls 096 (If
Equipped).
Driver Information Center (DIC) Controls.
See Driver Information Center (DIC) (Base
Level) 0119 or
Driver Information Center (DIC) (Midlevel
and Uplevel) 0120.
19. Horn 097.
20. Hood Release. See Hood0302.
21. Steering Wheel Adjustment 096 (Out
of View).
22. Cruise Control 0246.
Forward Collision Alert (FCA) System
0 257 (If Equipped).
Heated Steering Wheel 096 (If
Equipped). 

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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6 Introduction
23. Data Link Connector (DLC) (Out of View).SeeMalfunction Indicator Lamp (Check
Engine Light) 0111.
24. Electric Parking Brake 0240.
25. Fog Lamps 0138 (If Equipped).
Instrument Panel Illumination Control
0 140.
Exterior Cargo Lamps 0139.
Exterior Lamp Controls 0134.
Task Lighting 0139 (If Equipped). 

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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Instruments and Controls 95
Instruments and Controls
Controls
Steering Wheel Adjustment . . . . . . . . . . . . 96
Steering Wheel Controls . . . . . . . . . . . . . . . 96
Heated Steering Wheel . . . . . . . . . . . . . . . . . 96
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Windshield Wiper/Washer . . . . . . . . . . . . . . 97
Compass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Power Outlets . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Wireless Charging . . . . . . . . . . . . . . . . . . . . . . 99
Warning Lights, Gauges, and Indicators
Warning Lights, Gauges, andIndicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Instrument Cluster . . . . . . . . . . . . . . . . . . . . . 102
Speedometer . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Trip Odometer . . . . . . . . . . . . . . . . . . . . . . . . 106
Tachometer . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Fuel Gauge . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Engine Oil Pressure Gauge . . . . . . . . . . . . . 107
Engine Coolant Temperature Gauge . . . 108
Voltmeter Gauge . . . . . . . . . . . . . . . . . . . . . . 109
Seat Belt Reminders . . . . . . . . . . . . . . . . . . . 109
Airbag Readiness Light . . . . . . . . . . . . . . . . . 110
Passenger Airbag Status Indicator . . . . . . 110
Charging System Light . . . . . . . . . . . . . . . . . 111 Malfunction Indicator Lamp (Check
Engine Light) . . . . . . . . . . . . . . . . . . . . . . . . . 111
Brake System Warning Light . . . . . . . . . . . 113
Electric Parking Brake Light . . . . . . . . . . . . 113
Service Electric Parking Brake Light . . . . . 113
Antilock Brake System (ABS) Warning Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Four-Wheel-Drive Light . . . . . . . . . . . . . . . . . 114
Tow/Haul Mode Light . . . . . . . . . . . . . . . . . . 114
Hill Descent Control Light . . . . . . . . . . . . . . 114
Lane Departure Warning (LDW) Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Vehicle Ahead Indicator . . . . . . . . . . . . . . . . 115
Traction Off Light . . . . . . . . . . . . . . . . . . . . . . 115
Traction Control System (TCS)/Electronic Stability Control Light . . . . . . . . . . . . . . . . 115
Electronic Stability Control (ESC) Off Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Engine Coolant Temperature Warning Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Driver Mode Control Light . . . . . . . . . . . . . 117
Tire Pressure Light . . . . . . . . . . . . . . . . . . . . . 117
Engine Oil Pressure Light (Uplevel Cluster) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Low Fuel Warning Light . . . . . . . . . . . . . . . . 118
Security Light . . . . . . . . . . . . . . . . . . . . . . . . . . 118
High-Beam On Light . . . . . . . . . . . . . . . . . . . 118
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . 118
Lamps On Reminder . . . . . . . . . . . . . . . . . . . 118
Cruise Control Light . . . . . . . . . . . . . . . . . . . . 119 Door Ajar Light . . . . . . . . . . . . . . . . . . . . . . . . 119
Information Displays
Driver Information Center (DIC) (Base
Level) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Driver Information Center (DIC) (Midlevel and Uplevel) . . . . . . . . . . . . . . . 120
Head-Up Display (HUD) . . . . . . . . . . . . . . . . 123
Vehicle Messages
Vehicle Messages . . . . . . . . . . . . . . . . . . . . . . 125
Engine Power Messages . . . . . . . . . . . . . . . 126
Vehicle Speed Messages . . . . . . . . . . . . . . . 126
Vehicle Personalization
Vehicle Personalization . . . . . . . . . . . . . . . . 126
Universal Remote System
Universal Remote System . . . . . . . . . . . . . . 131
Universal Remote System Programming . . . . . . . . . . . . . . . . . . . . . . . . . 131
Universal Remote System Operation . . . 133 

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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Instruments and Controls 113
operation. SeeAdd-On Electrical Equipment
0 297. See your dealer if assistance is
needed.
The vehicle may not pass inspection if:
.The light is on when the engine is
running.
.The light does not come on when the
ignition is on while the engine is off.
.Critical emission control systems have not
been completely diagnosed. If this
happens, the vehicle would not be ready
for inspection and might require
several days of routine driving before the
system is ready for inspection. This can
happen if the 12-volt battery has recently
been replaced or run down, or if the
vehicle has been recently serviced.
See your dealer if the vehicle will not pass
or cannot be made ready for the test.
Brake System Warning Light
MetricEnglish This light should come on briefly when the
vehicle is turned on. If it does not come on
then, have it fixed so it will be ready to
warn you if there is a problem.
If the light comes on and stays on at start
up, there is a brake problem. Have the brake
system inspected right away.
If the light comes on while driving, pull off
the road and stop carefully. If equipped with
electric brake boost, vehicle speed may be
limited when the brake system warning
light comes on. The brake pedal might be
harder to push, or the brake pedal may go
closer to the floor. It could take longer to
stop. If the light is still on, have the vehicle
towed for service. See
Towing the Vehicle
0 369.
{Warning
The brake system might not be working
properly if the brake system warning
light is on. Driving with the brake system
warning light on can lead to a crash.
If the light is still on after the vehicle has
been pulled off the road and carefully
stopped, have the vehicle towed for
service.
Electric Parking Brake Light
MetricEnglish
This light comes on when the parking brake
is applied. If the light continues flashing
after the parking brake is released, or while
driving, there is a problem with the Electric
Parking Brake system. A message may also
display in the Driver Information
Center (DIC).
If the light does not come on, or remains
flashing, see your dealer.
Service Electric Parking Brake
Light 

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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114 Instruments and Controls
This light should come on briefly when
starting the vehicle. If it does not come on,
have it fixed so it will be ready to warn if
there is a problem.
If this light stays on, take the vehicle to
your dealer as soon as possible. See the
information for the Electric Parking Brake
underElectric Parking Brake 0240.
A message may also display in the Driver
Information Center (DIC).
Antilock Brake System (ABS)
Warning Light
This warning light should come on briefly
when the vehicle is turned on. If the light
does not come on, have it fixed so it will be
ready to warn if there is a problem.
If the light comes on while driving, safely
stop as soon as it is possible and turn off
the vehicle. Then turn on the vehicle again
to reset the system. If the ABS warning light stays on, or comes
on again while driving, the vehicle needs
service. A chime may also sound when the
light stays on.
If the ABS warning light is the only light on,
the vehicle has regular brakes, but ABS is
not functioning.
If both the ABS warning light and the brake
system warning light are on, ABS is not
functioning and there is a problem with the
regular brakes. See your dealer for service.
See
Brake System Warning Light 0113.
Four-Wheel-Drive Light
Auto Mode Shown, Other Modes Similar
If equipped, the four-wheel-drive light
displays what mode the vehicle is in. The
light will show each mode: 2WD, 4HI, AUTO
(all transfer cases); 4LOW and N (two-speed
transfer case only). The light will flash when a shift is in
progress. Once the shift is complete the
light will be steady.
If the light turns amber, there may be a
malfunction with the four-wheel-drive
system. See your dealer.
See
Four-Wheel Drive 0236.
Tow/Haul Mode Light
For vehicles with the Tow/Haul Mode
feature, this light comes on when the Tow/
Haul Mode has been activated.
See Tow/Haul Mode 0235.
Hill Descent Control Light 

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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Instruments and Controls 127
Auto Fan Speed
This setting specifies the amount of airflow
when the climate control fan setting is
Auto Fan.
Touch Low, Medium, or High.
Auto Defog
This setting automatically directs air to the
windshield to assist in defogging, based on
temperature and humidity conditions.
Touch Off or On.
Auto Rear Defog
This setting automatically turns the rear
defogger on based on temperature and
humidity conditions.
Touch Off or On.
Collision/Detection Systems
Touch and the following may display:
.Alert Type
.Forward Collision System
.Lane Change Alert
.Park Assist
.Rear Camera Park Assist Symbols
.Rear Cross Traffic AlertAlert Type
This feature sets the type of alert from the
driver assistance systems to help avoid
crashes.
Touch Beeps or Safety Alert Seat.
Forward Collision System
This setting can alert of a potential crash
with a detected vehicle ahead and can apply
brakes to help reduce a collision’s severity.
Touch Off, Alert, or Alert and Brake.
Lane Change Alert
This allows the feature to be turned on or
off. See
Lane Change Alert (LCA) 0261.
Touch Off or On.
Park Assist
This allows the feature to be turned on or
off. See Assistance Systems for Parking or
Backing 0249.
Select Off, On, or On with Towbar.
Rear Camera Park Assist Symbols
This setting enables the Rear Camera Park
Assist Symbols. See Assistance Systems for
Parking or Backing 0249.
Touch Off or On. Rear Cross Traffic Alert
This allows the Rear Cross Traffic Alert
feature to be turned on or off. See
Assistance Systems for Parking or Backing
0
249.
Touch Off or On.
Comfort and Convenience
Touch and the following may display:
.Chime Volume
.Reverse Tilt Mirror
.Remote Mirror Folding
Chime Volume
This determines the chime volume level.
Touch the controls on the infotainment
display to adjust the volume.
Reverse Tilt Mirror
When on, the driver, passenger, or both
driver and passenger outside mirrors will tilt
downward when the vehicle is shifted into
R (Reverse) to improve visibility of the
ground near the rear wheels. They may
move from their tilted position when the
vehicle is shifted out of R (Reverse) or
turned off. See Reverse Tilt Mirrors 034. 

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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188 Infotainment System
2. Create a Personal Identification Number(PIN) by choosing a four-digit PIN.
Re-enter the PIN to confirm. To change
the PIN, touch Change PIN.
The PIN is required to:
.Register or unregister keys.
.Change Teen Driver settings.
.Change or clear the Teen Driver PIN.
.Access or delete Report Card data.
Register keys to activate Teen Driver and
assign restrictions to the key:
Any vehicle key can be registered, up to a
maximum of eight keys. Label the key to
tell it apart from the other keys.
For a pushbutton start system: 1. Start the engine.
2. For automatic transmissions, the vehicle must be in P (Park). For manual
transmissions, the vehicle must be
stopped with the parking brake set.
3. From the Settings menu, touch Vehicle and then Teen Driver.
4. Enter the PIN.
5. Place the Remote Keyless Entry (RKE) transmitter key you wish to register in
the transmitter pocket. The key does not need to be the one that started the
vehicle. See
Remote Keyless Entry (RKE)
System Operation (Key Access) 010 or
Remote Keyless Entry (RKE) System
Operation (Keyless Access) 013 for
transmitter pocket location.
6. From the Teen Driver menu, touch Setup Keys..If the transmitter key has not
previously been registered, the option
to add the key displays. Touch Setup
and a confirmation message displays.
Teen Driver restrictions will be
applied whenever this key is used to
operate the vehicle.
.If the transmitter key has already
been registered, the option to
remove the key displays. If Remove is
touched, the transmitter key is no
longer registered. A confirmation
message displays, and Teen Driver
restrictions will not be applied if this
transmitter key is used to operate
the vehicle.
In vehicles with a pushbutton start system,
if a Teen Driver and a non-Teen Driver key
are both present at start up, the vehicle will recognize the non-Teen Driver key to start
the vehicle. The Teen Driver settings will not
be active.
For a keyed ignition system:
1. Start the engine.
2. For automatic transmissions, the vehicle must be in P (Park). For manual
transmissions, the vehicle must be
stopped with the parking brake set.
3. From the Settings menu, touch Vehicle and then Teen Driver.
4. Enter the PIN.
5. Touch Setup Keys. The system displays instructions for registering or
unregistering a key. A confirmation
message displays.
Manage Settings
Audio Volume Limit : Allows the audio
volume limit to be turned on or off. Touch
Set Audio Volume Limit to choose the
maximum allowable audio volume level.
Set Audio Volume Limit : Allows a
maximum radio volume to be set. Use the
arrows to choose the maximum allowable
level for the audio volume. 

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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206 Driving and Operating
Driving and Operating
Driving Information
Driving for Better Fuel Economy . . . . . . 207
Distracted Driving . . . . . . . . . . . . . . . . . . . . . 207
Defensive Driving . . . . . . . . . . . . . . . . . . . . . 208
Impaired Driving . . . . . . . . . . . . . . . . . . . . . . 208
Control of a Vehicle . . . . . . . . . . . . . . . . . . . 208
Braking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Steering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . 210
Loss of Control . . . . . . . . . . . . . . . . . . . . . . . . 210
Off-Road Driving . . . . . . . . . . . . . . . . . . . . . . . 211
Driving on Wet Roads . . . . . . . . . . . . . . . . . 214
Hill and Mountain Roads . . . . . . . . . . . . . . 215
Winter Driving . . . . . . . . . . . . . . . . . . . . . . . . . 215
If the Vehicle Is Stuck . . . . . . . . . . . . . . . . . 216
Vehicle Load Limits . . . . . . . . . . . . . . . . . . . . 217
Truck-Camper Loading Information . . . . . 222
Starting and Operating
New Vehicle Break-In . . . . . . . . . . . . . . . . . . 223
Ignition Positions (Key Access) . . . . . . . . 224
Ignition Positions (Keyless Access) . . . . . 226
Starting the Engine . . . . . . . . . . . . . . . . . . . . 227
Engine Heater . . . . . . . . . . . . . . . . . . . . . . . . . 228
Retained Accessory Power (RAP) . . . . . . . 229
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . 230
Shifting out of Park . . . . . . . . . . . . . . . . . . . . 231
Parking over Things That Burn . . . . . . . . . 231Extended Parking . . . . . . . . . . . . . . . . . . . . . . 231
Engine Exhaust
Engine Exhaust . . . . . . . . . . . . . . . . . . . . . . . . 232
Running the Vehicle While Parked . . . . . 232
Automatic Transmission
Automatic Transmission . . . . . . . . . . . . . . . 232
Manual Mode . . . . . . . . . . . . . . . . . . . . . . . . . 235
Tow/Haul Mode . . . . . . . . . . . . . . . . . . . . . . . 235
Drive Systems
Four-Wheel Drive . . . . . . . . . . . . . . . . . . . . . . 236
Brakes
Antilock Brake System (ABS) . . . . . . . . . . 240
Electric Parking Brake . . . . . . . . . . . . . . . . . 240
Brake Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . 241
Hill Start Assist (HSA) . . . . . . . . . . . . . . . . . 242
Ride Control Systems
Traction Control/Electronic Stability
Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242
Hill Descent Control (HDC) . . . . . . . . . . . . 244
Driver Mode Control . . . . . . . . . . . . . . . . . . 244
Limited-Slip Differential . . . . . . . . . . . . . . . . 245
Locking Rear Axle . . . . . . . . . . . . . . . . . . . . . 245
Cruise Control
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . . . 246
Driver Assistance Systems
Driver Assistance Systems . . . . . . . . . . . . . 247
Assistance Systems for Parking or Backing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249
Assistance Systems for Driving . . . . . . . . 257
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257
Automatic Emergency Braking (AEB) . . . . . . . . . . . . . . . . . . . . . . . . 259
Side Blind Zone Alert (SBZA) . . . . . . . . . . 260
Lane Change Alert (LCA) . . . . . . . . . . . . . . . 261
Lane Departure Warning (LDW) . . . . . . . 262
Fuel
Top Tier Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 263
Recommended Fuel . . . . . . . . . . . . . . . . . . . . 263
Prohibited Fuels . . . . . . . . . . . . . . . . . . . . . . . 264
Fuels in Foreign Countries . . . . . . . . . . . . . 264
Fuel Additives . . . . . . . . . . . . . . . . . . . . . . . . . 264
E85 or FlexFuel . . . . . . . . . . . . . . . . . . . . . . . . 264
Filling the Tank (Pickup Model) . . . . . . . . 265
Filling the Tank (Chassis Cab and Box Delete Models) . . . . . . . . . . . . . . . . . . . . . . 266
Filling a Portable Fuel Container . . . . . . . 267
Trailer Towing
General Towing Information . . . . . . . . . . 268
Driving Characteristics and Towing Tips . . . . . . . . . . . . . . . . . . . . . . . . . 268
Trailer Towing . . . . . . . . . . . . . . . . . . . . . . . . . 272
Towing Equipment . . . . . . . . . . . . . . . . . . . . 276