
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
390 Service and Maintenance
Footnotes—Maintenance Schedule
Additional Required Services - Severe
(1) Or every four years, whichever comes
first. If driving in dusty conditions, inspect
the filter at each oil change or more often
as needed. See Engine Air Cleaner/Filter
0 309.
(2) Or every two years, whichever comes
first. More frequent replacement may be
needed if the vehicle is driven in areas with
heavy traffic, poor air quality, areas with
high dust levels or are sensitive to
environmental allergens. Filter replacement
may also be needed if you notice reduced
airflow, windows fogging up, or odors. Your
local GM Service location can help you
determine when it is the right time to
replace your filter.
(3) Visually check all fuel and vapor lines
and hoses for proper attachment,
connection, routing, and condition.
(4) Do not directly power wash the transfer
case and/or front/rear axle output seals.
High pressure water can overcome the seals
and contaminate the fluid. Contaminated
fluid will decrease the life of the transfer
case and/or drive axles and should be
replaced. (5)
Or every five years, whichever comes
first. See Cooling System 0310.
(6) Or every 10 years, whichever comes first.
Inspect for fraying, excessive cracking,
or damage; replace, if needed.
(7) Replace brake fluid every five years. See
Brake Fluid 0317.
(8) Or every 12 months, whichever comes
first. See Wiper Blade Replacement 0322.
(9) Or every 10 years, whichever comes first.
See Gas Strut(s) 0323.
(10) Replace air conditioning desiccant every
seven years.
Special Application Services
.Vehicles with Dual Wheels: Check dual
wheel nut torque at 160, 1 600, and
10 000 km (100, 1,000, and 6,000 mi) of
driving. Repeat this service whenever a
tire/wheel is serviced or removed.
.Severe Commercial Use Vehicles Only:
Lubricate chassis components every oil
change.
.Have underbody flushing service
performed. See “Underbody Maintenance”
in Exterior Care 0373.
Additional Maintenance
and Care
Your vehicle is an important investment and
caring for it properly may help to avoid
future costly repairs. To maintain vehicle
performance, additional maintenance
services may be required.
It is recommended that your dealer perform
these services —their trained dealer
technicians know your vehicle best. Your
dealer can also perform a thorough
assessment with a multi-point inspection to
recommend when your vehicle may need
attention.
The following list is intended to explain the
services and conditions to look for that may
indicate services are required.
Battery
The 12-volt battery supplies power to start
the engine and operate any additional
electrical accessories.
.To avoid break-down or failure to start
the vehicle, maintain a battery with full
cranking power.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
OnStar 413
.Receive a Diagnostic check of the vehicle's
key operating systems.
.Receive Roadside Assistance.
.Manage Wi-Fi Settings, if equipped.
Press
>to get a priority connection to an
OnStar Advisor available 24/7 to:
.Get help for an emergency.
.Be a Good Samaritan or respond to an
AMBER Alert.
.Get assistance in severe weather or other
crisis situations and find evacuation
routes.
OnStar Services
Emergency
Emergency Services require an active safety
and security plan. With Automatic Crash
Response, built-in sensors can automatically
alert a specially trained OnStar Advisor who
is immediately connected in to the vehicle
to help.
Press
>for a priority connection to an
OnStar Advisor who can contact emergency
service providers, direct them to your exact
location, and relay important information. With OnStar Crisis Assist, specially trained
Advisors are available 24 hours a day, 7 days
a week, to provide a central point of
contact, assistance, and information during a
crisis.
With Roadside Assistance, Advisors can
locate a nearby service provider to help with
a flat tire, a battery jump, or an empty
gas tank.
Security
If equipped, OnStar provides these services:
.With Stolen Vehicle Assistance, OnStar
Advisors can use GPS to pinpoint the
vehicle and help authorities quickly
recover it.
.With Remote Ignition Block, if equipped,
OnStar can block the engine from being
restarted.
.With Stolen Vehicle Slowdown,
if equipped, OnStar can work with law
enforcement to gradually slow the
vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked and the
vehicle alarm sounds, a notification by text,
e-mail, or phone call will be sent. If the
vehicle is stolen, an OnStar Advisor can work
with authorities to recover the vehicle.
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase. PressQto
set up an account.
.After change in ownership and at
90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor can
cancel or change account information.
Selling/Transferring the Vehicle
Call 1-888-4ONSTAR (1-888-466-7827)
immediately to terminate your OnStar or
connected services if the vehicle is disposed
of, sold, transferred, or if the lease ends.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Index 423
Driver Mode Control Light . . . . . . . . . . . . . . . . 117
DrivingAssistance Systems . . . . . . . . . . . . . . . . . . . . 257
Better Fuel Economy . . . . . . . . . . . . . . . . . . . 207
Characteristics and Towing Tips . . . . . . . . 268
Defensive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Hill and Mountain Roads . . . . . . . . . . . . . . 215
If the Vehicle is Stuck . . . . . . . . . . . . . . . . . 216
Impaired . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Loss of Control . . . . . . . . . . . . . . . . . . . . . . . . 210
Off-Road . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . 210
Vehicle Load Limits . . . . . . . . . . . . . . . . . . . . . 217
Wet Roads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Winter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Dual Automatic Climate Control
System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
E
E85 or FlexFuel . . . . . . . . . . . . . . . . . . . . . . . . . . 264
Electric Parking Brake . . . . . . . . . . . . . . . . . . . . 240
Electric Parking Brake Light . . . . . . . . . . . . . . . 113
Electrical Equipment, Add-On . . . . . . . . . . . . 297
Electrical SystemEngine Compartment Fuse Block . . . . . . . 329
Fuses and Circuit Breakers . . . . . . . . . . . . . 329
Instrument Panel Fuse Block . . . . . . 332, 334
Overload . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328 Electronic Stability Control (ESC) Off
Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Emergency OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 413
Engine Air Cleaner/Filter . . . . . . . . . . . . . . . . . . . . . . 309
Check Light (Malfunction Indicator) . . . . . 111
Compartment Overview . . . . . . . . . . . . . . . . 304
Coolant Temperature Gauge . . . . . . . . . . . 108
Coolant Temperature Warning Light . . . . 116
Cooling System . . . . . . . . . . . . . . . . . . . . . . . . 310
Drive Belt Routing . . . . . . . . . . . . . . . . . . . . 400
Exhaust . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 314
Heater . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228
Oil Life System . . . . . . . . . . . . . . . . . . . . . . . . 307
Oil Pressure Gauge . . . . . . . . . . . . . . . . . . . . 107
Oil Pressure Light . . . . . . . . . . . . . . . . . . . . . . . 117
Overheated ProtectionOperating Mode . . . . . . . . . . . . . . . . . . . . . 314
Overheating . . . . . . . . . . . . . . . . . . . . . . . . . . . 312
Power Messages . . . . . . . . . . . . . . . . . . . . . . . 126
Running While Parked . . . . . . . . . . . . . . . . . 232
Starting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Engine Air Filter Life System . . . . . . . . . . . . . 308
Entry Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Equipment, Towing . . . . . . . . . . . . . . . . . . . . . . 276
Event Data Recorders . . . . . . . . . . . . . . . . . . . . . 411 Exit Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Extended Parking . . . . . . . . . . . . . . . . . . . . . . . . . 231
Extender, Seat Belt . . . . . . . . . . . . . . . . . . . . . . . 56
Exterior Cargo Lamps . . . . . . . . . . . . . . . . . . . . 139
Exterior Lamp Controls . . . . . . . . . . . . . . . . . . . .134
Exterior Lamps Off Reminder . . . . . . . . . . . . 136
Exterior Lighting Battery Saver . . . . . . . . . . .142
F
Fan
Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 314
Filter,
Engine Air Cleaner . . . . . . . . . . . . . . . . . . . . . 309
Fixed Mast Antenna . . . . . . . . . . . . . . . . . . . . . . 153
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Flashers, Hazard Warning . . . . . . . . . . . . . . . . . 137
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 355 Changing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 356
FlexFuel E85 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264
Floor Console Storage . . . . . . . . . . . . . . . . . . . . . 93
Floor Mats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .381
Fluid
Automatic Transmission . . . . . . . . . . . . . . . 308
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317
Four-Wheel Drive Transfer Case . . . . . . . . 236
Power Steering . . . . . . . . . . . . . . . . . . . . . . . . 314
Washer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 315