Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Introduction 5
1. Tow/Haul Mode (On Some Models). SeeDriver Mode Control 0244.
Automatic Transfer Case Control (If
Equipped). See Four-Wheel Drive 0236.
Driver Mode Control 0244 (If Equipped).
2. Air Vents 0204.
3. Turn Signal Lever. See Turn and
Lane-Change Signals 0138.
Windshield Wiper/Washer 097.
4. Head-Up Display (HUD) 0123 (If
Equipped).
5. Instrument Cluster 0102.
6. Shift Lever. See Automatic Transmission
0 232.
Range Selection Mode. See Manual Mode
0 235.
7. Light Sensor. See Automatic Headlamp
System 0136.
8. Infotainment Controls. See Overview
0 144.
9. Climate Control Systems 0199 (If
Equipped).
Dual Automatic Climate Control System
0 201 (If Equipped).
10. Heated and Ventilated Front Seats 049
(If Equipped). 11.XPark Assist Switch (If Equipped). See
Assistance Systems for Parking or Backing
0 249.
gTraction Control/Electronic Stability
Control 0242.
|Hazard Warning Flashers 0137.
@Lane Departure Warning (LDW) 0262
(If Equipped).
5Hill Descent Control Switch (If
Equipped). See Hill Descent Control (HDC)
0 244.
jPower Assist Steps 026 (If
Equipped).
5Power Release Tailgate (If
Equipped). See Tailgate023.
ADC/AC Switch. See Power Outlets
0 98.
LExpress Window Down Button (If
Equipped). See Power Windows 038.
Tow/Haul Mode 0235 (On Some
Models).
Exhaust Brake (If Equipped). See Duramax
Diesel Supplement.
Power Take-Off (PTO) (If Equipped). See
Duramax Diesel Supplement. 12. Power Outlet (Alternating Current) (If
Equipped). See Power Outlets098.
13. Power Outlets 098.
14. USB Port 0153.
15. Wireless Charging 099 (If Equipped).
16. Trailer Brake Control Panel (If Equipped). See“Integrated Trailer Brake Control
System” underTowing Equipment 0276.
17. ENGINE START/STOP. See Ignition
Positions (Keyless Access) 0226 or
Ignition Positions (Key Access) 0224.
18. Steering Wheel Controls 096 (If
Equipped).
Driver Information Center (DIC) Controls.
See Driver Information Center (DIC) (Base
Level) 0119 or
Driver Information Center (DIC) (Midlevel
and Uplevel) 0120.
19. Horn 097.
20. Hood Release. See Hood0302.
21. Steering Wheel Adjustment 096 (Out
of View).
22. Cruise Control 0246.
Forward Collision Alert (FCA) System
0 257 (If Equipped).
Heated Steering Wheel 096 (If
Equipped).
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
60 Seats and Restraints
Driver Side Crew Cab Shown, Passenger SideDouble and Regular Cabs Similar
The roof-rail airbags for the driver, front
outboard passenger, and second row
outboard passengers are in the ceiling above
the side windows.
{Warning
If something is between an occupant and
an airbag, the airbag might not inflate
properly or it might force the object into
that person causing severe injury or even
death. The path of an inflating airbag
must be kept clear. Do not put anything
between an occupant and an airbag, and (Continued)
Warning (Continued)
do not attach or put anything on the
steering wheel hub or on or near any
other airbag covering.
Do not use seat accessories that block the
inflation path of a seat-mounted side
impact airbag.
Never secure anything to the roof of a
vehicle with roof-rail airbags by routing a
rope or tie‐down through any door or
window opening. If you do, the path of
an inflating roof-rail airbag will be
blocked.
When Should an Airbag Inflate?
This vehicle is equipped with airbags. See
Airbag System057. Airbags are designed to
inflate if the impact exceeds the specific
airbag system's deployment threshold.
Deployment thresholds are used to predict
how severe a crash is likely to be in time
for the airbags to inflate and help restrain
the occupants. The vehicle has electronic
sensors that help the airbag system
determine the severity of the impact.
Deployment thresholds can vary with
specific vehicle design. Frontal airbags are designed to inflate in
moderate to severe frontal or near frontal
crashes to help reduce the potential for
severe injuries, mainly to the driver's or
front outboard passenger's head and chest.
Whether the frontal airbags will or should
inflate is not based primarily on how fast
the vehicle is traveling. It depends on what
is hit, the direction of the impact, and how
quickly the vehicle slows down.
Frontal airbags may inflate at different crash
speeds depending on whether the vehicle
hits an object straight on or at an angle,
and whether the object is fixed or moving,
rigid or deformable, narrow or wide.
Frontal airbags are not intended to inflate
during vehicle rollovers, rear impacts,
or many side impacts.
In addition, the vehicle has advanced
technology frontal airbags. Advanced
technology frontal airbags adjust the
restraint according to crash severity.
Seat-mounted side impact airbags are
designed to inflate in moderate to severe
side crashes depending on the location of
the impact. Seat-mounted side impact
airbags are not designed to inflate in frontal
impacts, near frontal impacts, rollovers,
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Seats and Restraints 63
Canada
The words ON and OFF, or the symbols for
on and off, will be visible during the system
check. When the system check is complete,
either the word ON or OFF, or the symbol
for on or off, will be visible. See Passenger
Airbag Status Indicator 0110.
The passenger sensing system turns off the
front outboard passenger frontal airbag
under certain conditions. No other airbag is
affected by the passenger sensing system.
The passenger sensing system works with
sensors that are part of the front outboard
passenger seat and seat belt. The sensors
are designed to detect the presence of a
properly seated occupant and determine if
the front outboard passenger frontal airbag
should be allowed to inflate or not.
According to accident statistics, children are
safer when properly secured in a rear seat
in the correct child restraint for their weight
and size. Whenever possible, children aged 12 and
under should be secured in a rear seating
position.
Never put a rear-facing child seat in the
front. This is because the risk to the
rear-facing child is so great, if the airbag
inflates.
{Warning
A child in a rear-facing child restraint can
be seriously injured or killed if the
passenger frontal airbag inflates. This is
because the back of the rear-facing child
restraint would be very close to the
inflating airbag. A child in a
forward-facing child restraint can be
seriously injured or killed if the passenger
frontal airbag inflates and the passenger
seat is in a forward position.
Even if the passenger sensing system has
turned off the passenger frontal airbag,
no system is fail-safe. No one can
guarantee that an airbag will not deploy
under some unusual circumstance, even
though the airbag is turned off.
(Continued)
Warning (Continued)
Never put a rear-facing child restraint in
the front seat, even if the airbag is off.
If securing a forward-facing child restraint
in the front outboard passenger seat,
always move the seat as far back as it
will go. It is better to secure child
restraints in the rear seat. Consider using
another vehicle to transport the child
when a rear seat is not available.
If the vehicle does not have a rear seat that
will accommodate a rear-facing child
restraint, a rear-facing child restraint should
not be installed in the vehicle, even if the
airbag is off.
The passenger sensing system is designed to
turn off the front outboard passenger
frontal airbag if:
.The front outboard passenger seat is
unoccupied.
.The system determines an infant is
present in a child restraint.
.A front outboard passenger takes his/her
weight off of the seat for a period
of time.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
66 Seats and Restraints
approved by GM for your specific vehicle.
SeeAdding Equipment to the
Airbag-Equipped Vehicle 066 for more
information about modifications that can
affect how the system operates.
The ON indicator may be lit if an object,
such as a briefcase, handbag, grocery bag,
laptop, or other electronic device, is put on
an unoccupied seat. If this is not desired,
remove the object from the seat.
{Warning
Stowing articles under the passenger seat
or between the passenger seat cushion
and seatback may interfere with the
proper operation of the passenger
sensing system.
Servicing the Airbag-Equipped
Vehicle
Airbags affect how the vehicle should be
serviced. There are parts of the airbag
system in several places around the vehicle.
Your dealer and the service manual have
information about servicing the vehicle and
the airbag system. To purchase a service
manual, see Publication Ordering
Information 0408.
{Warning
For up to 10 seconds after the vehicle is
turned off and the battery is
disconnected, an airbag can still inflate
during improper service. You can be
injured if you are close to an airbag
when it inflates. Avoid yellow connectors.
They are probably part of the airbag
system. Be sure to follow proper service
procedures, and make sure the person
performing work for you is qualified to
do so.
Adding Equipment to the
Airbag-Equipped Vehicle
Adding accessories that change the vehicle's
frame, bumper system, height, front end,
or side sheet metal, may keep the airbag
system from working properly.
The operation of the airbag system can also
be affected by changing, including
improperly repairing or replacing, any parts
of the following:
.Airbag system, including airbag modules,
front or side impact sensors, sensing and
diagnostic module, or airbag wiring
.Front seats, including stitching, seams,
or zippers
.Seat belts
.Steering wheel, instrument panel,
overhead console, ceiling trim, or pillar
garnish trim
.Inner door seals, including speakers
Your dealer and the service manual have
information about the location of the airbag
modules and sensors, sensing and diagnostic
module, and airbag wiring along with the
proper replacement procedures.
In addition, the vehicle has a passenger
sensing system for the front outboard
passenger position, which includes sensors
that are part of the passenger seat. The
passenger sensing system may not operate
properly if the original seat trim is replaced
with non-GM covers, upholstery, or trim; or
with GM covers, upholstery, or trim
designed for a different vehicle. Any object,
such as an aftermarket seat heater or a
comfort-enhancing pad or device, installed
under or on top of the seat fabric, could
also interfere with the operation of the
passenger sensing system. This could either
prevent proper deployment of the passenger
airbag(s) or prevent the passenger sensing
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Instruments and Controls 99
Caution
Hanging heavy equipment from the
power outlet can cause damage not
covered by the vehicle warranty. The
power outlets are designed for accessory
power plugs only, such as cell phone
charge cords.
Power Outlet 110/120-Volt Alternating
Current
If equipped, the vehicle has two alternating
current power outlets.
In Cab Power Outlet and DC/AC Switch
Truck Bed Power Outlet
When the ignition is on, power is supplied
to the outlets after the DC/AC switch is
pressed. A green indicator light on the DC/
AC switch indicates when the DC/AC
operation is active. One power outlet can be
used with electrical equipment that uses a
maximum of 400 watts. If both outlets are
being used, 400 watts will be shared
between the outlets. Ensure that all
connected devices do not exceed 400 watts.
The power outlet can be turned off by
pressing the DC/AC switch. The power outlet
can be turned back on after 10 seconds,
during which the indicator light on the
switch will flash. An indicator light on the outlet illuminates
when power is provided to the outlet and
no system fault is detected. The outlets will
not operate when the ignition is off, the
DC/AC switch is not pressed, or the plug is
not fully seated into the outlet.
If equipment is connected using more than
400 watts or a system fault is detected, a
protection circuit shuts off the power supply
and the indicator light turns off.
Do not use a power outlet with a missing or
damaged cover.
The power outlet is not designed for the
following, and may not work properly if
they are plugged in:
.Equipment with high initial peak wattage,
such as compressor-driven refrigerators
and electric power tools
.Other equipment requiring an extremely
stable power supply, such as
microcomputer-controlled electric blankets
and touch sensor lamps
.Medical equipment
Wireless Charging
The vehicle may have wireless charging on
the center console in front of the
cupholders. The system operates at 145 kHz
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
110 Instruments and Controls
When the vehicle is started, this light
flashes and a chime may come on to remind
passengers to fasten their seat belt.
Then the light stays on solid until the belt is
buckled. This cycle continues several times if
the front passenger remains or becomes
unbuckled while the vehicle is moving.
If the front passenger seat belt is buckled,
neither the chime nor the light comes on.
The front passenger seat belt reminder light
and chime may come on if an object is put
on the seat such as a briefcase, handbag,
grocery bag, laptop, or other electronic
device. To turn off the reminder light and/or
chime, remove the object from the seat or
buckle the seat belt.
Airbag Readiness Light
This light shows if there is an electrical
problem with the airbag system. The system
check includes the airbag sensor(s), the
passenger sensing system, the pretensioners,
the airbag modules, the wiring, and the
crash sensing and diagnostic module. For
more information on the airbag system, see
Airbag System057.
The airbag readiness light comes on for
several seconds when the vehicle is started.
If the light does not come on then, have it
fixed immediately.
{Warning
If the airbag readiness light stays on
after the vehicle is started or comes on
while driving, it means the airbag system
might not be working properly. The
airbags in the vehicle might not inflate in
a crash, or they could even inflate
without a crash. To help avoid injury,
have the vehicle serviced right away.
If there is a problem with the airbag
system, a Driver Information Center (DIC)
message may also come on.
Passenger Airbag Status Indicator
The vehicle has a passenger sensing system.
See Passenger Sensing System 062 for
important safety information. The overhead
console has a passenger airbag status
indicator.
United States
Canada
When the vehicle is started, the passenger
airbag status indicator will light ON and OFF,
or the symbols for on and off, for several
seconds as a system check. Then, after
several more seconds, the status indicator
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Lighting 135
for an additional 10 minutes. To keep the
lamps on for more than 10 minutes, the
ignition must be on or in ACC/ACCESSORY.
K:If equipped, turns on the task
lighting. See Task Lighting 0139.
IntelliBeam System
If equipped, this system turns the vehicle's
high-beam headlamps on and off according
to surrounding traffic conditions.
The system turns the high-beam headlamps
on when it is dark enough and there is no
other traffic present.
This light
bcomes on in the instrument
cluster when the IntelliBeam system is
enabled.
Turning On and Enabling IntelliBeam
To enable the IntelliBeam system, press
bon the turn signal lever when it is
dark outside and the exterior lamp control is
in AUTO or
2.
Driving with IntelliBeam
The system only activates the high beams
when driving over 40 km/h (25 mph).
The blue high-beam on light appears on the
instrument cluster when the high beams
are on.
There is a sensor near the top center of the
windshield that automatically controls the
system. Keep this area of the windshield
clear of debris to allow for best system
performance.
The high-beam headlamps remain on, under
the automatic control, until one of the
following situations occurs:
.The system detects an approaching
vehicle's headlamps.
.The system detects a preceding vehicle's
taillamps.
.The outside light is bright enough that
high-beam headlamps are not required.
.The vehicle's speed drops below 20 km/h
(12 mph).
.The IntelliBeam system is disabled by the
button on the turn signal lever. If this
happens, press
bon the turn signal
lever when the exterior lamp control is in
the AUTO or
2position to reactivate the
IntelliBeam system. The instrument
cluster light will come on to indicate the
IntelliBeam system is reactivated.
The high beams may not turn off
automatically if the system cannot detect
another vehicle's lamps because of any of
the following:
.The other vehicle's lamps are missing,
damaged, obstructed from view,
or otherwise undetected.
.The other vehicle's lamps are covered
with dirt, snow, and/or road spray.
.The other vehicle's lamps cannot be
detected due to dense exhaust, smoke,
fog, snow, road spray, mist, or other
airborne obstructions.
.The vehicle's windshield is dirty, cracked,
or obstructed by something that blocks
the view of the light sensor.
.The vehicle is loaded such that the front
end points upward, causing the light
sensor to aim high and not detect
headlamps and taillamps.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
136 Lighting
.Driving on winding or hilly roads.
The automatic high-beam headlamps may
need to be disabled if any of the above
conditions exist.
Exterior Lamps Off Reminder
A reminder chime sounds when the
headlamps or parking lamps are manually
turned on, the ignition is off, and a door is
open. To disable the chime, turn the
lamps off.
Headlamp High/Low-Beam
Changer
Push the turn signal lever toward the
instrument panel to change the headlamps
from low to high beam.
Pull or push the turn signal lever to return
to low-beam headlamps.
When the high-beam headlamps are on, this
indicator light on the instrument cluster will
also be on.
Flash-to-Pass
This feature lets you use the high-beam
headlamps to signal a driver in front of you
that you want to pass. It works even if the
headlamps are in the automatic position.
To use it, pull the turn signal lever toward
you, then release it.
If the headlamps are in the automatic
position or on low beam, the high-beam
headlamps will turn on. Depending on the
type of headlamp, they will either turn off
after a short duration or stay on as long as
you hold the lever toward you. The
high-beam indicator on the instrument
cluster will come on. Release the lever to
return to normal operation.
Daytime Running Lamps (DRL)
DRL can make it easier for others to see the
front of the vehicle during the day. Fully
functional DRL are required on all vehicles
first sold in Canada. The DRL system comes on when the
following conditions are met:
.The ignition is on.
.The exterior lamp control is in AUTO.
.The transmission is not in P (Park).
.The light sensor determines it is daytime.
When the DRL system is on, only the DRL
are on. The taillamps, sidemarker lamps,
instrument panel lights, and other lamps
will not be on.
When it begins to get dark, the automatic
headlamp system switches from DRL to the
headlamps.
To turn off the DRL, turn the exterior lamp
control to
Oand then release. For vehicles
first sold in Canada, off will only work when
the vehicle is parked.
Automatic Headlamp System
When the exterior lamp control is set to
AUTO and it is dark enough outside, the
headlamps come on automatically.