4KE012721BF
Table of contents
High-voltage system............. 108
General information................. 108
Charging the high-voltage battery...... 109
Charging equipment................. 117
Trailer ROwilne is «i wows «seas gs eeees 126
Driving witha trailer................. 126
Assist systems................... 129
ASSIST SYSTCINIS§ 65 6 i onws 5 can so oe 129:
General information................. 129
Surrounding area detection............ 130
Switching the systems on and off....... 132
Driving information.............. 134
Speed warning system..............-- 134
Camera-based traffic sign recognition... 134
Traffic light information.............. 136
Nightivision aSSiSti=x = «wm : » ase y s eon 137
Integrated Toll Module............... 139
Driver assistance................. 141
Cruise control system............00-5 141
Efficiency assist.............02.-000. 142
Adaptive cruise assist................ 144
Distance warning ..............00005. 154
Lane departure warning............... 155
Audi presense...........0 cece eee 156
Sid@vassist sews: = s sexs = 2 sews & e Ae & ne 160
EXIE Warning sire x 6 cera oo were @ @ eee os 162
Intersection assistant................ 163
Emergency assist... ....:seeceeeevees 164
Parking and maneuvering....... 166
IMEROUWECION « = ems x y ses 5 o were 2 x ews 166
Parking‘aid plus « sissies avis oe aretes so aoe 166
Rearview camera and peripheral cameras. 168
Rear cross-traffic assist............... 173
Infotainment system............ L75
Telephone....................005- t75
INtROGUCtION « 2 sees » y sees 9 2 gees s 5 aes 175
SOLUP scsvine a 6 sssnase 2 0 soeaam + 6 oewoan © 6 coesern < 175
Using the Audi phone box............. 177
Using the telephone..............0005 179
SOUS cass os awusse oo means o & seanoe @ seeMaRD & 182
Messages .............0 000200 e eee 183
ThOubLESHOOtING ices s weces s eeee ss pee 185
PRCT COMMBCE 's. cosves 5 6 sivas 6 6 snes 8 oo 186
General information................- 186
Audi connect Infotainment............ 186
Using a Wi-Fi hotspot................ 187
Audi connect Infotainment services..... 187
Functions on demand................ 188
Audi connect vehicle control services.... 188
Settings............. 0.0.00 002 eee 189
TRGUBIESHOOLING sass ¢ scm s 3 Hae 5 tee 190
Emergency call................... 191,
Overview... 12.0... eee eee eee 191
Emergenicy'call « css s sees 6 s gems © + eeu 191
Online roadside assistance............ 192
NaViGGationtc: « « meus « & seu sc poms + «oe 194
Opening navigation............0..005 194
myAudi navigation...............000. 194
Entering a destination................ 195
Stopping route guidance.............. 198
Map... .. see cece eee eee 199
Alternative
routes.............2-.00. 201
Additional functions................. 201
Satellite map.......... 2.0... ee eee 202
Electric:ranGe ccs «2 was ss eee ys ees 202
Map update’: « snes os anes 2s oiws oo ews 202
Traffic incidents ........ 0.0... cece eee 204
Settings............0..0 0.0202 205
Radio...... 02... eee eee ee 207
Generalinformation................. 207
Radio functions sas ss sees ss peee ss Hews 208
Online radiObi. «sacs x x sere @ armen 6 one 211
Options and settings................. 212
Troubleshooting zass x s eae s 3 come & a aw 213
Media........... 0. cece eee ee 215
General information................. 215
DVDidrive « sisi 2 5 semen 2 6 were 2 8 women 2 oe 215
Bluetooth audio player............... 216
Amazon Alexa.........0..:ee eee ee eee 216
Multimedia connections.............. 217
Playing media. ....... 0. cece ee eee eee 218
Options and settings................. 222
Supported media and file formats...... 223
Troubleshooting...............-.0005 224
Opening and closing
Unlocking and locking with the Audi connect
vehicle control service!)
Applies to: vehicles with Audi connect vehicle control
Requirement: Audi connect vehicle control serv-
ices must be set up > page 188, Audi connect ve-
hicle control services. The vehicle must be park-
ing and the ignition must be switched off.
ZA WARNING
Observe the safety precautions > page 32.
@ Tips
— Only use the vehicle key when you can see
the
vehicle.
— The vehicle can only be locked when the "P”
selector lever position is engaged.
— Do not use the vehicle key to lock and un-
lock when you are inside the vehicle. Other-
wise, you could trigger the anti-theft
alarm™*. If this happens, press the @ unlock
button.
@ Tips
Applies to: vehicles with convenience key
— When unlocking or locking the vehicle, the
convenience key cannot be more than ap-
proximately 4 feet (1.5 m) away from the
door handle or luggage compartment.
— Unlocking with the convenience key (keyless
access) can be deactivated in the MMI sys-
tem > page 33.
— To prevent the vehicle battery from dis-
charging, the energy management gradual-
ly switches off convenience functions that
are not needed. You then may no longer be
able to unlock your vehicle with the sensors.
OTe yl ae -la amis eC
RAZ-0622
Fig. 26 Vehicle key: removing the battery holder
LED in the vehicle key
The LED @) indicates the vehicle key function.
> If you press a button briefly, the LED blinks
once.
> If you press and hold a button (convenience
opening/closing), the LED blinks several times.
> If the LED does not blink, the vehicle key bat-
tery is drained. Replace the battery in the vehi-
cle key.
Replacing the vehicle key battery
> Remove the mechanical key > page 36 and in-
sert it at an angle into the opening > fig. 26.
> Push the mechanical key in the opening in the
direction of the arrow to operate the release
button on the inside @). To reduce the risk of
damage, do not try to pry off the cover.
>» Remove the cover from the battery tray.
> Insert the new battery with the “+” symbol fac-
ing up.
> Close the battery tray with the cover.
> Insert the mechanical key.
ZA WARNING
If batteries or coin cell batteries are swal-
lowed or enter the body in any other way, they
can cause serious or fatal injuries within a
short period of time. There is a risk of chemi-
cal burns.
— Keep vehicle keys and key fobs with batter-
ies out of the reach of children. >
D_Incertain countries.
38
Lights and Vision
Lights and Vision
Exterior lighting
Switching the lights on and off
Fig. 34 Instrument panel: light button module
@ Light switch &
Press and hold @ until the desired light function
is selected. The selected function is displayed
briefly in the instrument cluster. When switching
on the ignition, the AUTO light function is auto-
matically selected.
— AUTO - The automatic headlights adapt to the
surrounding brightness automatically. The day-
time running lights* will automatically turn on.
In vehicles for certain markets, you can switch
the automatic daytime running lights* on and
off in the MMI.
— 20 - You can switch the low beam headlights on
manually once the ignition is switched on.
— 3 - You can switch the parking lights on at
speeds below 20 mph (32 km/h).
— USA models: OFF - You can switch off all light
functions at speeds under 6 mph (10 km/h).
— Canada models: OFF - You can switch off all
light functions when the ignition is switched off
while the vehicle is stationary.
When the low beam headlights or parking lights
are switched on, the respective Ba or EB indica-
tor light appears in the instrument cluster.
@ All-weather lights 2
The headlights automatically adjust so that there
will be less glare, for example when the road sur-
face is wet.
48
Automatic headlight range control
Your vehicle is equipped with automatic head-
light range control. It reduces glare for oncoming
traffic if the vehicle load changes. The headlight
range adjusts automatically.
Audi adaptive light
Applies to: vehicles with Audi adaptive light
Audi adaptive light provides better visibility when
driving in the dark. The lights are adapted to the
road conditions based on speed, such as when
driving on expressways, rural roads, at intersec-
tions, and around curves. The adaptive light only
functions when the automatic headlights are ac-
tivated.
A WARNING
— Observe the safety precautions and note the
limits of the assist systems, sensors, and
cameras > page 129.
— Automatic headlights are only intended to
assist the driver. The driver is still responsi-
ble for controlling the headlights and may
need to switch them on and off manually
depending on light and visibility conditions.
For example, fog cannot be detected by the
light sensors. So always switch on the low
beams ZO under these weather conditions
and when driving in the dark.
G) Tips
— If the vehicle battery has been discharging
for a while, the parking light may switch off
automatically. Avoid using the parking
lights for several hours.
— When using lighting equipment, the driver
is responsible for adhering to any local ap-
plicable regulations while driving and when
parking the vehicle.
— Only the front headlights turn on when the
daytime running lights are switched on*. In
vehicles in certain markets, the tail lights
will also turn on.
—Incool or damp weather, the inside of the
headlights, turn signals, and tail lights can
fog
over due to the temperature difference
between the inside and outside. They will
clear shortly after switching them on. This >
4KE012721BF
Warm and cold
— Only use the fragrance function* in modera-
tion and take any other passengers and ani-
mals into consideration when using the
function. An overlap of different scents or
odors could cause discomfort. If there is
discomfort, reduce the intensity or switch
the fragrance function* off. Only use fra-
grances that are approved by Audi.
Adjusting the vents
You can open and close the vents using the
thumbwheels. The levers adjust the direction of
the airflow from the vents.
Additional settings
You can adjust additional settings.
> Applies to: MMI: Select on the home screen:
VEHICLE > Air conditioning > <2.
Fragrance
Applies to: vehicles with fragrance function
Using Fragrance selection, you can select the fra-
grance and see the fill level of the fragrance.
You can select the strength of the scent with Fra-
grance level.
Footwell temperature*
You can adjust the footwell temperature for the
driver and front passenger.
Steering wheel heating
ice moal
Applies to: vehicles with steering wheel heating
> Press @ to switch steering wheel heating on or
off.
You can also operate the steering wheel heating
using the multifunction steering wheel
=> page 28.
Messages
Applies to: vehicles with steering wheel heating
@ Steering wheel heating: on / Steering wheel
heating: off
This message appears if you have switched the
steering wheel heating on or off.
Steering wheel heating: malfunction! See own-
er's manual
If this message appears, there is a malfunction.
Drive immediately to an authorized Audi dealer
or authorized Audi Service Facility to have the
malfunction repaired.
Auxiliary climate control
Applies to: vehicles with auxiliary climate control
The auxiliary climate control system warms or
cools the vehicle interior. The vehicle will turn on
the auxiliary climate control system if needed,
depending on the last temperature that was set
with the climate control system controls. This
function can be used when the drive system is
switched off.
You can turn the auxiliary climate control system
on and off immediately in the MMI or set a timer.
Requirement: the charge level of the high-volt-
age battery must be sufficient.
@ Tips
— Using the auxiliary climate control while
charging can also reduce the charge level of
the high-voltage battery.
— Starting or stopping the vehicle will not
switch off the auxiliary climate control auto-
matically.
Applies to: vehicles with auxiliary climate control
Applies to: MMI: Select on the home screen: VE-
HICLE > Air conditioning > f.
Immediate start
You can immediately switch the auxiliary climate
control on and off using the f button. When this
function is switched on, a colored bar lights up
over the button and the remaining time is dis-
played.
87
Warm and cold
The auxiliary climate control will run for a maxi-
mum of 30 minutes after the immediate start.
When charging with sufficient charging power,
the auxiliary climate control can run for up to 60
minutes.
Timer programming
You can set up and activate up to two timers for
the departure time.
> Select one timer.
> Set the date and press Next.
» Set the time (departure time) and press OK.
The timer will be activated automatically once
itis set.
> Set the second timer, if necessary.
By setting the departure time, you determine
when your vehicle should reach the desired tem-
perature. The departure time can be a maximum
of six days in the future. The auxiliary climate
control will continue to run approximately ten
minutes after the departure time is reached.
After switching off the ignition
Information about the active timer(s) will appear
on the upper display after switching off the igni-
tion. You can start the set climate control set-
tings immediately with the § button, or go to the
auxiliary climate control menu with the > button.
G) Tips
— Make sure the time and date match in the
system settings so that the timer can func-
tion correctly > page 228.
— The auxiliary climate control can also be
switched on and off immediately when a
timer is set.
— You can operate the climate control in the
vehicle interior when the high-voltage bat-
tery is charging using the charging timer
= page 116. The climate control output de-
pends on the power supply capacity.
Additional settings
Applies
to: vehicles with auxiliary climate control
» Applies to MMI: Select on the home screen: VE-
HICLE > Air conditioning > F > <2.
88
Start A/C after unlocking
If this function is activated, the climate control
will continue to run for five minutes after the ve-
hicle has been unlocked.
Comfort aux. A/C
Applies to: vehicles with comfort auxiliary climate control
You can set if the steering wheel heating* and
seat heating* or seat ventilation* should also be
automatically activated with auxiliary climate
control. You can select the respective zones.
Window and mirror heating*
Applies to: vehicles with comfort auxiliary climate control
You can set if the rear window and mirrors should
also be heated during auxiliary climate control.
Messages
Applies to: vehicles with auxiliary climate control
2— The auxiliary air conditioning is currently
unavailable due to a malfunction.
If this message appears, there is a system mal-
function. Drive immediately to an authorized
Audi dealer or authorized Audi Service Facility to
have the malfunction repaired.
Fluids in the A/C system
Refrigerant in the A/C system
The sticker in the motor compartment provides
information about the type and amount of refrig-
erant used in the vehicle’s A/C system. The stick-
er is located in the front section of the motor
compartment or at the front or back of the hood.
Symbol
A
Meaning
Warning: the A/C system must only
be serviced by qualified technicians.
Refrigerant type
Lubricant type
Refer to the service information
(only available for authorized Audi
dealers or authorized Audi Service
Facilities) >
ss
ot
ES
4KE012721BF
High-voltage system
Charging the high-voltage battery
Introduction
@
[RAZ-0665]
Fig. 82 Charging options overview
The following options are available to charge the
high-voltage battery:
Charging method Charging cable Charging port on
the vehicle
@ Charge with household and indus- _|@) Audi e-tron compact charging system |) or ©*
trial alternating current (AC) sockets | >page 119
@ Charge at public alternating current | Charging station cable © or ©*
(AC) charging stations
@®) Quick charge at public direct current | Charging station cable ©
(DC) charging stations
Audi recommends using alternating current (AC) with an industrial alternating current (AC) socket
to charge the high-voltage battery at industrial or with a public alternating current (AC) or direct
sockets, charging stations, or a wallbox. This will current (DC) charging station.
allow you to achieve higher efficiency and a con-
siderably shorter charging time when compared
to charging with a household socket.
High-voltage batteries age over time, which re-
duces the available range. High-voltage batteries
can also age because of how they are used: fre-
Only charge with the Audi e-tron compact charg- quently charging the high-voltage battery com-
ing system using household sockets in special cir- pletely accelerates the aging of the battery and
cumstances, when it is not possible to charge reduces the available range. >
109
High-voltage system
Charging at household and industrial sockets
or at public charging stations with
alternating current (AC)
The vehicle's high-voltage battery can be charged
with alternating current (AC) via the charging
port () on the driver's side. Depending on the ve-
hicle equipment, there may be a second charging
port © on the front passenger's side. Both
charging ports have the same charging power.
You can use whichever charging port is more con-
venient for your charging setup. When using one
charging port, the opposite charging port is
locked.
Quick charging at public direct current (DC)
charging stations
The vehicle’s high-voltage battery can be charged
at a direct current (DC) charging station via the
charging port on the driver's side (S). There is a
significant decrease in charging time. The charg-
ing cable used may be a maximum of 98 feet (30
m).
Charging time
The duration of the charging process may vary
based on the following factors:
— Sockets being used (household or industrial
sockets)
— Country-specific system voltage, current
strength and number of available phases
— Household connection
— The value set for the charging power level on
the Audi charging system control unit
— Fluctuations in the system voltage
— The temperature outside the vehicle
— The temperature of the high-voltage battery
and the Audi charging system control unit.
— Settings for the climate control inside the vehi-
cle
— Current capacity of the charging connector
— Whether the ignition is on or off
Important safety precautions
ing the battery incorrectly (for example by
disregarding general safety precautions, using
unsuitable or damaged sockets and charging
cables, or charging with unsuitable electrical
equipment) and can lead to serious and fatal
injuries.
— Do not charge using sockets/electrical
equipment that is clearly damaged or instal-
led incorrectly.
— Never use charging equipment that is clearly
damaged and/or dirty. Check the charging
equipment for damage before every use.
— Never modify or repair any electrical compo-
nents, especially the high-voltage system.
— Never charge in areas at risk for explosions.
The components in the charging equipment
can trigger sparks, which can cause flamma-
ble or explosive fumes to ignite. To reduce
the risk of explosions, especially in garages,
make sure the Audi e-tron charging system
control unit is at least 19 inches (50 cm)
above the floor when charging.
— Never use the charging equipment with an
extension cord, a cable reel, a power strip,
or an adapter, for example, a travel adapter
or timer.
— Do not touch the contacts on the vehicle
charging port or charging equipment.
— Do not insert any objects in the vehicle
charging port or in the charging equipment.
— Always protect the sockets and connections
from water, moisture and other fluids.
— Never charge with both vehicle charging
ports at the same time.
— Only use the charging equipment provided
by the factory or the charging station cable.
ZA\ WARNING
Short circuiting, electric shock, explosions,
fire, and severe burns can result from charg-
ZA\ WARNING
Applies to: Audi charging systems
Sockets that are installed incorrectly can
cause electric shock or fire when charging the
high-voltage battery using the vehicle charg-
ing connection.
— Read all information and safety precautions
for Audi charging systems before using
them.
110
4KE012721BF
High-voltage system
— Monitor the Audi charging system if it is be-
ing used near children.
— Installation and setup of the household con-
nection for Audi charging systems may only
be performed by a qualified electrician. The
qualified electrician is thereby responsible
for adhering to applicable standards and
regulations.
— Make sure that the household socket is
grounded and shielded from water.
— If Audi charging systems do not function ac-
cording to the specifications in the operat-
ing manual, they must not be used. Contact
an authorized Audi dealer or authorized
Audi Service Facility.
— Audi charging systems are intended for use
in private and semi-private areas (for exam-
ple, private property and company parking
lots). Depending on the country where the
vehicle is operated, charging with a mode 2
charging cable (meaning charging with the
Audi charging system) may be prohibited in
public areas. Contact an authorized Audi
dealer or authorized Audi Service Facility for
more information.
— Operate the Audi charging systems in power
networks that are properly grounded. It can-
not be used with non-grounded power net-
works (such as IT networks).
— When charging the high-voltage battery us-
ing household/industrial sockets, the elec-
trical installation can be used at full capaci-
ty. Audi recommends having a qualified elec-
trician regularly inspect the electrical instal-
lations that are used for charging.
— If possible, disconnect Audi charging sys-
tems from the power network during a
thunderstorm.
— Never submerge the Audi charging systems
or the connectors in water.
— Audi charging systems must only be cleaned
when the control unit is completely discon-
nected from the power supply and from the
vehicle. Use a dry towel to clean.
— Audi charging systems are only intended for
use on Audi vehicles and vehicles within the
Volkswagen Group. Using the devices on
vehicles made by another manufacturer is
not authorized.
() Note
— If the vehicle is not being used for long peri-
ods of time, the high-voltage battery must
be charged after four months at the latest
or the vehicle must be continuously con-
nected to a power source (for 50% charging
target > page 115). Otherwise, the high-
voltage battery could become damaged.
— Make sure that you always use the correct
charging equipment for the country in
which it is being used. Contact an author-
ized Audi dealer or authorized Audi Service
Facility for more information.
— On vehicles with only one charging port,
there is a cover on the opposite side of the
vehicle with no charging components instal-
led underneath it. Do not try to open this
cover.
G@) Tips
— Your vehicle can only be charged at charging
stations that meet the requirements in the
respective country and meet the following
standards, at a minimum:
— GB/T 18487.1 and GB/T 20234 (China)
— IEC 61851 and IEC 62196 (Europe)
— SAE J1772 (North America, Japan)
— You can use your Audi charging system if
there is a household or industrial connec-
tion available at the charging station.
(i) Tips
Applies to: Audi charging systems
— For an uninterrupted charging process, Audi
recommends only charging using sockets
that are connected to a separately protected
circuit.
— Audi recommends using Audi charging sys-
tems in the wall mount clip* during opera-
tion. If this is not possible, always position
Audi charging systems on a secure surface
during the charging process > A.
—To reduce the risk of overheating during op-
eration, do not place Audi charging systems
111
>