Table of contents
Audi smartphone interface...... 226
Setup... eee eee eee eee 226
Troubleshooting wv s & wees se cows 6 bey 227
Additional settings.............. 228
System Settings: : s eens s i vows ve sews es 228
Software update...............2..-0. 229
Connected devices.............000005 230
Legalinformation................... 231
Additional information.......... 232
Brands and licenses...............--- 232
Maintenance and Care........... 233
Checking and Filling............. 233
Motor'compartment’. sc. ¢ « wcen es oes 233.
CoolingisysteM « x sisws ov sass ov somes & & ane 235
Brake fluid. ........ 0.0.0.0 c eee eee 236
Electrical system <
Battenyis ¢ «sic s 6 wen 2 9 ween oy were 2 ere 238
Windshield washer system...........- 239
Service interval display............... 239
WWINGOIS : ceciices co costes 6 a sncewvs ow oneners 0 at 241
Wheels and Tires . . 241
Tire pressure monitoring system....... 258
Care and cleaning................ 261
Generalinformation................. 261
Car washes « swe: vx awa: oo amin 0 x snanae #2 261
Cleaning and care information......... 262
Taking your vehicle out of service....... 266
Do It Yourself .................... 267
Emergency assistance........... 267
General information................. 267
Equipment............. 0c eee eee 267
Tire mobility kit..................00. 267
Replacing wheels. ........:cceeeeeees 269
Collapsible spare tire..............0.. 273
Jump starting ..............e eee eee 274
IQWING were: worms 5 cee 9 + eee + eee 274
Fuses and bulbs.................. 277
FUSES 3 2 amow 4 meme a 2 mee ay ome 2 277.
Bel DSyonsn = secaais 2s omens a orate vw acct =e aa 280
Customer information........... 281
Data privacy..................008. 281
Privacy MOtiCe « mes x x eee 2 Ree ¢ RES ¥ 281
Image recording): « « sus 2 wanes 2 2 wweem 2 2s 281
Data memories............0..00 eee ee 281
Transmitted information.............. 282
Accessories and technical
changes................ 0.0.02 eee 285
Warranty’: « + esos & + meen & ¢ eee se sees 285
Audi Literature Shop.............000- 285
Driving in other countries............. 285
Maintenance, repairs, and technical
IMOGIFICATIONS « snocue so sume = emmace # m annem 285
Accessories and parts..............-. 287
Reporting Safety Defects.............. 287
Declaration of compliance for
telecommunications equipment and
electronicisysteMms:: s = caws se waa « 2 gems 288
Technical data.................... 290
Identification data................04. 290
Vehicle datas ss nico s ves se oman evs 290
Index ...... 00.0... eee eee 292
4KE012721BF
High-voltage system
Indicator lights Meaning Solution
© Red The indicator light in the reset | Have the control unit replaced by an au-
@ CQ Red button on the control unit is | thorized Audi dealer or authorized Audi
@ BRe faulty. The charging process | Service Facility.
@ 6 Red has been interrupted.
9 Off
O Red The control unit has detected | Press and hold the © button for at least
@ X Red residual current. The charging | two seconds. If the malfunction contin-
@ Si Red process has been interrupted. | ues, have the control unit checked by an
@ 6 Red authorized Audi dealer or authorized Audi
© . Service Facility, and have the power sup-
2 Flashing red ply/household connection checked by a
qualified electrician.
O Red The charging infrastructure is | Disconnect the charger from the power
® QQ Flashing red wired incorrectly. The charging | supply. Have the power supply/household
© & Flashing red process has been interrupted. | connection checked by a qualified electri-
cian.
© { Flashing red
9 Off
O Red The control unit has atechni- | Disconnect the charger from the power
@ CO Red cal malfunction. Possible supply and reconnect it after 60 seconds.
@ Bred cause of the malfunction: soft- | If the malfunction continues, have the
@ 6 Red ware error or the load relay control unit checked by an authorized
© has been switched incorrectly. | Audi dealer or authorized Audi Service Fa-
2 Red The charging process has been |cility, and have the power supply/house-
interrupted. hold connection checked by a qualified
electrician.
O Flashing red The control unit has a serious | Have the control unit replaced by an au-
O QO Off malfunction. The charging thorized Audi dealer or authorized Audi
O 2 oft process has been interrupted. | Service Facility.
@ & Red
9 Off
© Off The indicator light in the Have the control unit replaced by an au-
@ A Red On/Off button on the control | thorized Audi dealer or authorized Audi
@ E&rRed unit is faulty. The charging Service Facility.
@ 6 Red process has been interrupted.
© Red
Technical Data
Output 9.6 kw
Current rating 40 A single phase
System voltage 120V-240V
Power frequency 50 Hz/60 Hz
Overvoltage category (IEC 60664) {II
123
4KE012721BF
Data privacy
Data privacy
Privacy
notice
You can find information about responsibility for
data protection in the MMI.
Transmitted information
Applies to: MMI: Select on the home screen: SET-
TINGS > General > Legal notes > About Audi
connect.
Image recording
Surrounding area monitoring
Applies to: vehicles with surrounding area monitoring
Some vehicle functions require the vehicle’s path
to be detected and evaluated. This is done by
cameras installed permanently on the vehicle
that detect objects in the vehicle's surroundings
(such as obstacles or guard rails). The live images
from the cameras are transmitted to the applica-
ble control module.
The camera images are transferred to the respon-
sible control module for processing and may be
stored, depending on vehicle equipment. The
control
module analyzes the current camera im-
age using image evaluation software. This image
evaluation software detects anonymized techni-
cal measurements, such as distances to objects.
The control module evaluates these technical
measurements and makes it possible for the as-
sist systems to control the vehicle, if necessary.
Data memories
5 io. oO
2 x= + oO
Fig. 178 Driver's side footwell: connection port for the On
Board Diagnostic System (OBD)
Your vehicle is equipped with electronic control
modules for various vehicle systems such as the
airbags. These vehicle control modules store data
while driving normally that is required by an au-
thorized Audi dealer or authorized Audi Service
Facility for diagnosis and repair purposes. Only
certain types of data are recorded for a very short
period of time if a control module has detected a
system event. No noises, conversations, or im-
ages will be recorded in the vehicle.
The data may include information such as the ve-
hicle speed, the direction of travel, and informa-
tion about the brake system, or also the behavior
of the restraint system in the event of an acci-
dent. The stored data can be exported and down-
loaded with special devices, which must be con-
nected directly to the vehicle.
On Board Diagnostic System (OBD)
There is a diagnostic connector socket in the driv-
er's side footwell to read out the various control
modules and the event data recorder. Data re-
garding the function and condition of the elec-
tronic control modules is stored in the event
memory. Only have an authorized Audi dealer or
authorized Audi Service Facility read out and de-
lete the event memory.
ZA\ WARNING
— Incorrect use of the connection port for the
On Board Diagnostic System can cause mal-
functions, which can then result in accidents
and serious injuries.
— Only allow an authorized Audi dealer or au-
thorized Audi Service Facility to read out the
motor data.
h data recorder
Event Data Recorder
This vehicle is equipped with an Event Data Re-
corder (EDR). The main purpose of an EDR is to
record, in certain crash or near crash-like situa-
tions,
such as an airbag deployment or hitting a
road obstacle, data that will assist in understand-
ing how a vehicle's system performed. The EDR is
designed to record data related to vehicle dynam-
ics and safety systems for a short period of time, >
281
Data privacy
typically 30 seconds or less. The EDR in this vehi-
cle is designed to record such data as:
— How various systems in your vehicle were oper-
ating;
— Whether or not the driver and passenger safety
belts were buckled/fastened;
— How far (if at all) the driver was depressing the
accelerator and/or brake pedal; and,
— How fast the vehicle was traveling.
These data can help provide a better understand-
ing of the circumstances in which crashes and in-
juries occur. NOTE: EDR data are recorded by your
vehicle only if a non-trivial crash situation occurs;
no data are recorded by the EDR under normal
driving conditions and no personal data (e.g.
name, gender, age, and crash location) are re-
corded. However, other parties, such as law en-
forcement, could combine the EDR data with the
type of personally identifying data routinely ac-
quired during a crash investigation.
To read data recorded by an EDR, special equip-
ment is required, and access to the vehicle or the
EDR is needed. In addition to the vehicle manu-
facturer, other parties, such as law enforcement,
that have the special equipment, can read the in-
formation if they have access to the vehicle or the
EDR.
Assist system monitor
This vehicle is equipped with an Assist System
Monitor (ASM). The ASM collects data that is not
stored by the EDR in the event of an accident. The
main task of the ASM is to make it possible to un-
derstand the role and the behavior of the assist
systems in these accident situations. In addition
to the data that the EDR stores, the ASM records
data related to the assist systems starting sever-
al seconds before the accident or near-accident.
The data collected by ASM depends on the equip-
ment and may include the following information:
status information of the assist systems (for ex-
ample, if they are switched on or off, system
events, etc.), control interventions (for example,
by ESC, ABS, Audi pre sense™, etc.), and assist
systems settings (such as speed settings).
Special devices and access to the vehicle or to the
ASM are necessary in order to read the data from
282
the ASM memory. In addition to the vehicle man-
ufacturer, third parties such as law enforcement
authorities can also read and analyze the stored
data if they have access to the vehicle or to the
ASM.
Data usage
Audi can read out the information stored in the
data memories or similar data, or give this infor-
mation to third parties, especially in the follow-
ing situations:
— If the vehicle owner or lessee agrees
—If there is an official request from the police
— Ifa court or authorities request it
If legally permitted, Audi can also use the data
for analysis of vehicle operation and safety per-
formance or provide this data to third parties for
research purposes.
Transmitted information
Data collection
Applies to: vehicles with data collection
Depending on the country, Audi may collect data
for the following purposes, for example: offer
and product optimization, public safety, provision
of Audi connect remote vehicle services, and
adaptation to customer expectations. For exam-
ple, various technical function data, environmen-
tal data, driving data, and usage data will be col-
lected for a specific purpose and forwarded to
Audi. The data will be sent from the vehicle at
the time the data was collected.
Applies to: MMI: You can find additional informa-
tion about data collection in the MMI. Select on
the home screen: SETTINGS > General > Legal
notes > About Audi connect.
If you would like to deny data transmission to
Audi, contact an authorized Audi dealer or au-
thorized Audi Service Facility for more informa-
tion. You also have the option to deactivate data
transmission within the privacy settings.
Accessories and technical changes
Technical Modifications
Interference with electronic components, their
software, the wiring, and data transfer may cause
malfunctions. Because of the way electronic com-
ponents are interconnected, such malfunctions
can also impair systems that are not directly in-
volved. This means that you risk both a substan-
tial reduction in the operational safety of your ve-
hicle and increased wear of vehicle components.
Some convenience functions, such as the conven-
ience turn signal function, individual door open-
ing function, and displays, can be reprogrammed
using special workshop equipment. If functions
are reprogrammed, the information and descrip-
tions about these functions in this Owner's Man-
ual may no longer apply to the changed func-
tions. Audi recommends that an authorized Audi
dealer or authorized Audi Service Facility perform
and verify any reprogramming procedures.
Z\ WARNING
Maintenance work, repairs, or technical modi-
fications to the vehicle (such as installing ad-
ditional equipment) that is not performed
correctly can cause serious injuries and in-
crease the risk of an accident.
ZA WARNING
The motor compartment in any motor vehicle
is a potentially dangerous area and can cause
serious personal injury.
— Always use extreme caution when doing any
work in the motor compartment. Always fol-
low commonly accepted safety practices and
use common sense. Never risk personal in-
jury.
— Never perform any work in the motor com-
partment unless you know exactly how to
carry out the job and have the correct tech-
nical information and the correct tools.
— If you are uncertain about what to do, have
the work performed by an authorized Audi
dealer, an authorized Audi Service Facility,
or another qualified workshop. Serious per-
sonal injury may result from improperly per-
formed work.
286
@) Note
— Maintenance work, repairs, or technical
modifications to the vehicle (such as instal-
ling additional equipment) that is not per-
formed correctly can cause vehicle damage.
— If emergency repairs must be performed,
take your vehicle to an authorized Audi deal-
er or authorized Audi Service Facility as soon
as possible.
— Audi is not liable for damage to the vehicle
resulting from failure to comply with these
guidelines.
@) For the sake of the environment
— Regular maintenance can help protect the
environment.
— Technical modifications to the vehicle may
have a negative affect on energy use.
@) For the sake of the environment
Certain components in your vehicle such as
undeployed airbag modules, pretensioners
and remote control batteries may contain Per-
chlorate Material - special handling may ap-
ply, See www.dtsc.ca.gov/hazardouswaste/
perchlorate. When the vehicle or parts of the
restraint system including airbag modules
and safety belts with pretensioners are scrap-
ped, all applicable laws and regulations must
be observed. Your authorized Audi dealer is
familiar with these requirements and we rec-
ommend that you have your dealer perform
this service for you.
(i) Tips
Because of your vehicle's aluminum body de-
sign, all service and repair procedures affect-
ing the body should be performed by an au-
thorized Audi dealer or authorized Audi Serv-
ice Facility, who will perform the work accord-
ing to Audi factory specifications. Only Audi
Genuine Parts are used when Audi experts
perform repair or service procedures. Failure
to use Audi Genuine Parts or Audi Genuine Ac-
cessories or performing repairs incorrectly
may result in severe vehicle damage, such as
corrosion.
Technical data
Technical data
Identification data
Vehicle data label
—S>SSESESES>S>S>E>E>>—s FA
WOOK X-XOK KKK)
(Hae osccn XX x XXKKKNKK
Fim = YXX XXX
27] XX XXXXXXX XX. X.X XX
XXX KW x
(3)—-Wwoee / GER. 1B
ENG. CODE / TRANS. CODE
XX
XXXX XXX XXX
(4) wea BRE YX / KKK XK LK
M. - AUSST. / OPTIONS
EOA 7D5 4UB 6XM 5SG
2EH JOZ 1LB 1AS
3FC
SMU 7X1
FOA 0G7 OYH OJF
TL6 3KA UIA X9B QZ7
1xXw 8Q3 908 824 D2D
716 CV7 7KO 4X3 2K2
34 4KC 3Y0 413
1SA 7GB QIA
SRW
1BA
9G3
8EH 6)
5D2
4GQ
et
Fig. 179 Vehicle identification label
The vehicle identification label > fig. 179 is locat-
ed in the luggage compartment under the cargo
floor cover.
The vehicle identification label information can
also be found in the Warranty & Maintenance
booklet.
Vehicle data
The sticker contains the following vehicle data:
@ Vehicle Identification Number (VIN)
@ Vehicle type, motor output, transmission
® Motor and transmission codes
@ Paint and interior codes
© Optional equipment numbers
Vehicle identification number (VIN)
The VIN is located in the following areas:
— Applies to MMI: Select on the home screen: VE-
HICLE > Settings & Service > Vehicle info.
— On the vehicle identification label
— At the front behind the windshield
— Inthe motor compartment on the right side
Notes about technical data
The values may vary based on special equipment
as well as market-specific equipment and meas-
uring methods.
Please note that the specifications listed in the
vehicle documentation always take precedence.
G) Tips
Any technical data that is missing was not
available at the time of printing.
Length (in (mm)) | Width (in (mm)) | Width across the | Height at curb
mirrors (in (mm)) | weight (in (mm))
e-tron 193.0 (4,901) 76.2 (1,935) 80.4 (2,043) - 65.1 (1,653)
86.2 (2,189)
e-tron Sportback 193.0 (4,901) 76.2 (1,935) 80.4 (2,043) - 65.0 (1,651) -
86.2 (2,189) 65.1 (1,653)
290
4KE012721BF
Technical data
Windshield and headlight washer system* 6.3 qt (6 liters)
A/C system refrigerant oil
The exact type and amount of refrigerant oil in
the A/C system is specified on the sticker on the
refrigerant compressor.
Refrigerant oil 220g +/-10g
B8U-0380
= ADNAN INN NAO A
Fig. 180 Safety certificate
Gross Vehicle Weight Rating (GVWR)
The maximum permitted total weight @ of the
vehicle is listed on the safety certificate on the
side area of the door or on the driver's door pillar.
Trailer load
e-tron, e-tron
Sportback
4,000 lbs (1,800 kg)
Gross Axle Weight Rating (GAWR)
The maximum permitted load on the front axle
@ or the rear axle @) is listed on the safety cer-
tificate on the side area of the door or on the
driver's door pillar.
Load
The maximum permitted load is listed on the tire
pressure label on the driver's door pillar.
Roof load
The maximum permitted roof load is 165 lbs
(75 kg).
400 lbs (180 kg)
291
Index
Snow: chains’: » « sowie = awavs vw aware o cnawens oe 257
Socket
refer to Power sources..........--.000-- 78
Software information
Legalinformation................2005 231
Software version (MMI)
Version information ...............005 231,
Sound
refer to Adjusting the sound............ 228
Speed limit information
refer to Traffic sign recognition......... 134
Speed limits
refer to Traffic sign recognition......... 134
Speedometer.......... ce cece eee 11
Speed warning system.............00005 134
Starting climate control after unlocking..... 88
Starting tOOrives « « mass ¢ ¢ wewe 2 2 aeuey 8g eee 91
StEGriMGias 5 2 ues 5 2 ques & EER ee meme ES 104
‘Audi drivesselect « escasis os esos va avewine w ave 102
also refer to Steering.............0005 104
Steering lock..............0022000. 90, 104
Steering wheel
Adjusting... 0.0... cece eee eee e eens 62
Steering wheel heating................. 87
also refer to Multifunction steering wheel. . 12
Steps for determining correct load limit... 255
Stopover (navigation).................. 198
StOPDINGiws = 5 weex 2 some & s BORE ge dome & x RO 91,
Stopping the vehicle..............-..00- 91
Storage. ... 6... ee eee eee 79.
Storage compartment................00. 79
Storage compartment in the motor compart-
MONE sexs s osces 6 5 Keun & + deen & see oc ew 79
Stored stations
fefer tO PreSets a: ss ses ae nee s eames oz 210
Subtitlés:(DVD) « sews 2 x saves « ¢ eawas ¢ s ces 222
Sunshade
Rear GOOrs's & s seis 3 & nese so imaeens ov anon & 8 54
also refer to Panoramic glass roof........ 44
SUN VISOFS . 6... cece eee ees 54
Suspension .........0-. 0c cece eee eee 103
Audi drive'select » sees « 2 swe ye seen ss 102
Swapping Calls + scas is seas ve reese eee 181
Swerve assist... . 2... -.. 00 0c eee e eee eee 159
302
Symbols
Charging equipment...............004 117
NaVidatiOtiicas + mavwy + meme so meme x ¢ meee 199
“WAPI G ix: x susnws x aesmne oo awe oo wore 204
also refer to Indicator lights.............. 7
SYNC (climate control system) ............ 85
SYStEM SELLIMNGS « wwasiss ss muons so semaine aw caecen 228
T
Tail lights
Cleaning... 6... cee eee eee eee 262
Technical data............ 0-0. e eee eee 290
Technical modifications..............0.5 285
Felephometis wccsanse « samces xs ease oa maw eo 175
Accepting/ending acall................ 181
Audi phone boxX<<. : «ess: eres: veces: 177
Charging the battery (USB)............. 178
Charging the battery (wireless) ......... 178
Connecting a mobile phone............ 175
Dialing anumber..............-00000- 181
Exterior antenna............00--..0 eee 178
Mobile device reminder signal.......... 179
Options during a phonecall............ 181
Playing music... 0.0... cee ee eee eee eee 216
Temperature display (outside temperature)... 13
Texts NpPUt’s cesses oe sessess 2 x maxes oH mewn 3 2 REN 22
TeXt:MESSAGES scesess s & Heres & ¥ Kates vo HHI 183
also refer to Text messages............ 183
TieZd OWNS: & & scene vo savin 6 a axaieore wrasse oe suas 82
Tightening specification
Wheel bolts..............0 0002 e eee ee 272
Tightening specification (wheel bolts) .... . 272
TMC ss sscoane oo aeons woo cose © o aesnene w Hieverite © 14
Timer (high-voltage battery)............. 116
Tire Mobility System (tire repair set)....... 267
TineS s gun & & wueey & & soup & 2 BeemE x oe Eee 241
Loose wheel warning.............-.4.. 256
Low-profile tires.............0000000. 257
Repailt S@ts « = mse & = seuss s a ewe & Ee 267
Replacing « icasai a © savas « 0 eaves ov omnes © ¥ oe 269
Service life... 0.0.0... 50.0. c cece eee 250
Tite PrOSSUTG cas = s sows © s ees © bBo oye 251
Tire pressure monitoring system.... 258, 259
Tire pressure table.................00. 252
Tire pressure (trailer mode)............ 126