2020 TOYOTA HIGHLANDER HYBRID Owners Manual (in English)

4977-2. Steps to take in an emergency
HIGHLANDER HV_U
7
When trouble arises
If the engine coolant tempera-
ture gauge enters the red
zone or “Engine Coolant
Temp High Stop in a Safe
Place See Owner’s Manual”
is shown on the multi-informa-
tion display
1 Stop the vehicle in a safe
place and turn off the air con-
ditioning system, and then
stop the hybrid system.
2 If you see steam:
Carefully lift the hood after the steam subsides.
If you do not see steam:
Carefully lift the hood.
3 After the hybrid system has
cooled down sufficiently,
inspect the hoses and radia-
tor core (radiator) for any
leaks.
If a large amount of coolant leaks,
immediately contact your Toyota
dealer.
Radiator
Cooling fan
4 The coolant level is satisfac-
tory if it is between the
“FULL” and “LOW” lines on
the reservoir.
Reservoir
“FULL” line
“LOW” line
Radiator cap
If your vehicle over-
heats
The following may indicate
that your vehicle is over-
heating.
The needle of the engine
coolant temperature gauge
( P.89) enters the red zone
or a loss of hybrid system
power is experienced. (For
example, the vehicle speed
does not increase.)
 “Engine Coolant Temp High
Stop in a Safe Place See
Owner’s Manual” or “Hybrid
System Overheated Output
Power Reduced” is shown
on the multi-information dis-
play.
 Steam comes out from
under the hood.
Correction procedures

4987-2. Steps to take in an emergency
HIGHLANDER HV_U
5Add coolant if necessary.
Water can be used in an emer-
gency if coolant is unavailable.
6Start the hybrid system and
turn the air conditioning sys-
tem on to check that the radi-
ator cooling fan operates and
to check for coolant leaks
from the radiator or hoses.
The fan operates when the air con-
ditioning system is turned on imme-
diately after a cold start. Confirm
that the fan is op erating by check-
ing the fan sound and air flow. If it is
difficult to check th ese, turn the air
conditioning system on and off
repeatedly. (The fan may not oper-
ate in freezing temperatures.)
7 If the fan is not operating:
Stop the hybrid system
immediately and contact your
Toyota dealer.
If the fan is operating:
Have the vehicle inspected at
the nearest Toyota dealer.
8 Check if “Engine Coolant
Temp High Stop in a Safe
Place See Owner's Manual”
is shown on the multi-infor-
mation display.
If the message does not disappear:
Stop the hybrid system and contact
your Toyota dealer. If the message is not displayed:
Have the vehicle inspected at the
nearest Toyota dealer.
If “Hybrid System Over-
heated Output Power
Reduced” is shown on the
multi-information display
1 Stop the vehicle in a safe
place.
2 Stop the hybrid system and
carefully lift the hood.
3 After the hybrid system has
cooled down, inspect the
hoses and radiator core (radi-
ator) for any leaks.
If a large amount of coolant leaks,
immediately contact your Toyota
dealer.
Radiator
Cooling fan
4 The coolant level is satisfac-
tory if it is between the

4997-2. Steps to take in an emergency
HIGHLANDER HV_U
7
When trouble arises
“FULL” and “LOW” lines on
the reservoir.
Reservoir
“FULL” line
“LOW” line
5 Add coolant if necessary.
Water can be used in an emer-
gency if coolant is unavailable.
6After stopping the hybrid sys-
tem and waiting for 5 minutes
or more, start the hybrid sys-
tem again and check if
“Hybrid System Overheated
Output Power Reduced” is
shown on the for the
multi-information display.
If the message does not disappear:
Stop the hybrid system and contact
your Toyota dealer.
If the message is not displayed:
The hybrid system temperature has
dropped and the vehicle may be
driven normally. However, if the m
essage appears
again frequently, contact your Toy-
ota dealer.
WA R N I N G
■When inspecting under the
hood of your vehicle
Observe the following precau-
tions.
Failure to do so may result in seri-
ous injury such as burns.
●If steam is seen coming from
under the hood, do not open the
hood until the steam has sub-
sided. The engine compart-
ment may be very hot.
●After the hybrid system has
been turned off , check that the
“READY” indicator is off.
When the hybrid system is oper-
ating, the gasoline engine may
automatically start, or the cool-
ing fan may suddenly operate
even if the gasoline engine
stops. Do not touch or approach
rotating parts such as the fan,
which may lead to fingers or
clothing (especially a tie, a scarf
or a muffler) getting caught,
resulting in serious injury.
●Do not loosen the radiator cap
and the coolant reservoir caps
while the hybrid system and
radiator are hot.
High temperature steam or
coolant could spray out.
NOTICE
■When adding engine/power
control unit coolant
Add coolant slowly after the
hybrid system has cooled down
sufficiently. Adding cool coolant to
a hot hybrid system too quickly
can cause damage to the hybrid
system.

5007-2. Steps to take in an emergency
HIGHLANDER HV_U
1Stop the hybrid system. Shift
the shift lever to P and set the
parking brake.
2 Remove the mud, snow or
sand from around the front
wheels.
3 Place wood, stones or some
other material under the front
wheels to help provide trac-
tion.
4 Restart the hybrid system.
5 Shift the shift lever to D or R
and release the parking
brake. Then, while exercising
caution, depress the acceler-
ator pedal.
■When it is difficult to free the
vehicle
Press to turn off TRAC.
NOTICE
■To prevent damage to the
cooling system
Observe the following precau-
tions:
●Avoid contaminating the coolant
with foreign matter (such as
sand or dust, etc.).
●Do not use any coolant additive.
If the vehicle becomes
stuck
Carry out the following pro-
cedures if the tires spin or
the vehicle becomes stuck
in mud, dirt or snow:
Recovering procedure

5017-2. Steps to take in an emergency
HIGHLANDER HV_U
7
When trouble arises
WA R N I N G
■When attempting to free a
stuck vehicle
If you choose to push the vehicle
back and forth to free it, make
sure the surrounding area is clear
to avoid striking other vehicles,
objects or people. The vehicle
may also lunge forward or lunge
back suddenly as it becomes free.
Use extreme caution.
■When shifting the shift lever
Be careful not to shift the shift
lever with the ac celerator pedal
depressed.
This may lead to unexpected
rapid acceleration of the vehicle
that may cause an accident
resulting in death or serious injury.
NOTICE
■To avoid damage to the
hybrid transmission and
other components
●Avoid spinning the front wheels
and depressing the accelerator
pedal more than necessary.
●If the vehicle remains stuck
even after these procedures are
performed, the vehicle may
require towing to be freed.

5027-2. Steps to take in an emergency
HIGHLANDER HV_U

503
HIGHLANDER HV_U
8
8
Vehicle specifications
Vehicle specifications
.8-1. SpecificationsMaintenance data (fuel, oil level, etc.) .................. 504
Fuel information .......... 514
Tire information ........... 516
8-2. Customization Customizable features.................................. 526
8-3. Initialization Items to initialize ......... 538

5048-1. Specifications
HIGHLANDER HV_U
8-1.Specifications
*1: Unladen vehicle
*2: For 7-seat models
*3: For 8-seat models
*4: For AXUH70L-ARXGHA, AXUH78L-ARXMHA, AXUH78L-ARXGHA models
*6
*5
: For AXUH70L-ARXNHA, AXUH70L-ARXMHA, AXUH78L-ARXNHA models
*6
*6
: The model code is indicated o n the Certification Label. (P.504)
■Vehicle identification num-
ber
The vehicle identification num- ber (VIN) is the legal identifier
for your vehicle. This is the pri-
mary identification number for
Maintenance data (fuel, oil level, etc.)
Dimensions and weight
Overall length194.9 in. (4950 mm)
Overall width76 in. (1930 mm)
Overall height*168.1 in. (1730 mm)
Wheelbase112.2 in. (2850 mm)
TreadFront65.3 in. (1659 mm)
Rear65.4 in. (1662 mm)
Vehicle capacity weight
(Occupants + luggage)1225 lb. (555 kg)*2
1330 lb. (605 kg)*3,4
1390 lb. (630 kg)*3,5
Trailer Weight Rating
(Trailer weight + cargo weight)3500 lb. (1590 kg)
Seating capacity
Seating capacity7-seat models8-seat models
7 (Front 2, Rear 5)8 (Front 2, Rear 6)
Vehicle identification