2020 TOYOTA HIGHLANDER HYBRID Owners Manual (in English)

1853-5. Opening, closing the windows and moon roof
HIGHLANDER HV_U
3
Before driving
*: If equipped
■Opening and closing the
electronic sunshade
1 Opens the electronic sun-
shade
*
2Closes the electronic sun-
shade
*
*: Lightly press either side of the
sunshade switch to stop the elec-
tronic sunshade partway.
■Tilting the panoramic moon
roof up and down
Tilt up (press)
*
If the panoramic moon roof is open,
pressing the switch closes it up to
the tilt-up position.
If the shade is closed past the
half-open position when the switch
is pressed, it will open up to the half-open position.
To stop operation partway, quickly
slide and release the switch again.
Tilt down (press and hold)
The panoramic moon roof can
be tilted down only when it is in
the tilt-up position.
■Opening and closing the
panoramic moon roof
Open (slide backward)
*
To stop operation partway, quickly
slide and release the switch again.
Close (slide forward)*
The panoramic moon roof stops
at the tilt-up position.
Slide and hold the switch again
to fully close the panoramic
moon roof.
To stop operation partway, quickly
slide and release the switch again.
Panoramic moon roof*
Use the overhead switches
to operate the panoramic
moon roof and electronic
sunshade.
Operating the panoramic
moon roof

1863-5. Opening, closing the windows and moon roof
HIGHLANDER HV_U
■The panoramic moon roof can
be operated when
The power swit ch is in ON.
■Operating the panoramic moon
roof after turning the hybrid
system off
The panoramic moon roof and elec-
tronic sunshade can be operated for
approximately 45 seconds after the
power switch is turned to ACC or
turned off. It cannot, however, be
operated once either front door is
opened.
■Closing the shade when the
panoramic moon roof is open
1 Slide the shade switch forward.
The shade closes up to its
half-closed position and then the
panoramic moon roof closes up to
the tilt-up position.
2 Slide and hold the shade switch
again.
The panoramic moon roof closes as
long as the switch is being held.
After the panoramic moon roof is
fully closed, the shade will fully
close automatically.
■Jam protection function
If an object is det ected between the
panoramic moon roof and the frame
in the followin g situations, travel is
stopped and the panoramic moon
roof opens slightly:
●The panoramic moon roof is clos-
ing or tilting down.
●The electronic sunshade is clos-
ing.
■When the panoramic moon roof
does not close normally
Perform the following procedure:
●If the panoramic moon roof closes
but then re-opens slightly
1 Stop the vehicle.
2 Slide the panoramic moon roof
switch forward and hold it.
*
The panoramic moo n roof will close
then reopen and pau se for approxi-
mately 10 seconds. Then it will
close up to the tilt-up position.
3 Release the switch and then
slide it forward and hold it again.
The panoramic moo n roof will close
as long as the switch is being held.
4 Check to make sure that the pan-
oramic moon roof is completely
closed and then release the
switch.
●If the panoramic moon roof tilts
down but then tilts back up
1 Stop the vehicle.
2 Slide the panoramic moon roof
switch forward and hold it.
*
The panoramic moo n roof will tilt
down then tilt up and pause for
approximately 10 seconds. Then it
will close.
3 Check to make sure that the pan-
oramic moon roof is completely
closed and then release the
switch.
*: If the switch is released at the
incorrect time, the procedure will
have to be perfo rmed again from
the beginning.
If the panoramic moon roof does not
fully close even after performing the
above procedure correctly, have the
vehicle inspected by your Toyota
dealer.
■When the shade does not close
normally
Perform the following procedure:
1 Stop the vehicle.
2 Close the panoram ic moon roof.

1873-5. Opening, closing the windows and moon roof
HIGHLANDER HV_U
3
Before driving
3 Slide the shade switch forward
and hold it.*
The shade will close then reopen
and pause for appro ximately10 sec-
onds. Then it will close.
4 Check to make sure that the
shade is completely closed and
then release the switch.
*: If the switch is released at the
incorrect time, the procedure will
have to be performed again from
the beginning.
If the shade continues to close but
then reopens slightly even after per-
forming the above procedure cor-
rectly, have the vehicle inspected by
your Toyota dealer.
■Panoramic moon roof open
warning buzzer
A buzzer sounds and a message is
shown on the multi -information dis-
play when the power switch is
turned off and the driver’s door is
opened with the panoramic moon
roof open.
WA R N I N G
Observe the following precau-
tions.
Failing to do so m ay cause death
or serious injury.
■Opening and closing the elec-
tronic sunshade
●Check to make sure that all pas-
sengers do not have any part of
their body in a position where it
could be caught when the elec-
tronic sunshade is being oper-
ated.
●Do not let a ch ild operate the
electronic sunshade. Closing
the electronic sunshade on
someone can cau se death or
serious injury.
■Opening the panoramic moon
roof
●Do not allow any passengers to
put their hands or heads outside
the vehicle while it is moving.
●Do not sit on top of the pan-
oramic moon roof.
■Opening and closing the pan-
oramic moon roof
●The driver is responsible for
panoramic moon roof opening
and closing operations. In order
to prevent accidental operation,
especially by a child, do not let a
child operate the panoramic
moon roof. It is possible for chil-
dren and other passengers to
have body parts caught in the
panoramic moon roof.

1883-5. Opening, closing the windows and moon roof
HIGHLANDER HV_U
WA R N I N G
●Check to make sure that all pas-
sengers do not have any part of
their body in a position where it
could be caught when the pan-
oramic moon roof is being oper-
ated.
●When exiting the vehicle, turn
the power switch off, carry the
key and exit the vehicle along
with the child. There may be
accidental operation, due to
mischief, etc., that may possibly
lead to an accident.
■Jam protection function
●Never use any part of your body
to intentionally activate the jam
protection function.
●The jam protection function may
not work if something gets
caught just before the pan-
oramic moon roof or electronic
sunshade is fully closed. Also,
the jam protecti on function is
not designed to operate while
the switch is being pressed.
Take care so that your fingers,
etc. do not get caught.
■To prevent burns or injuries
Do not touch the area between
the underside of the panoramic
moon roof and the electronic sun-
shade. Your hand may get caught
and you could injure yourself.
Also, if the vehicle is left in direct
sunlight for a long time, the under-
side of the panoramic moon roof
could become very hot and could
cause burns.
NOTICE
■To prevent damage to the
panoramic moon roof
●Before opening the panoramic
moon roof, make sure that there
are no foreign objects, such as
stones or ice, around the open-
ing.
●Do not hit the surface or edge of
the panoramic moon roof with
hard objects.
■After the vehicle has been
washed or rained on
Before opening the panoramic
moon roof, wipe any water off the
panoramic moon roof. Otherwise,
water may enter the cabin when
the panoramic moon roof is
opened.

189
HIGHLANDER HV_U
4
4
Driving
Driving
.4-1. Before drivingDriving the vehicle....... 190
Cargo and luggage ..... 197
Vehicle load limits ....... 200
Trailer towing............... 201
Dinghy towing ............. 212
4-2. Driving procedures Power (ignition) switch.................................. 213
EV drive mode ............ 218
Hybrid transmission .... 220
Turn signal lever.......... 223
Parking brake .............. 224
Brake Hold .................. 227
4-3. Operating the lights and wipers
Headlight switch .......... 229
Automatic High Beam . 232
Fog light switch ........... 235
Windshield wipers and washer....................... 235
Rear windshield wiper and washer....................... 238
4-4. Refueling Opening the fuel tank cap.................................. 240
4-5. Using the driving support
systems
Toyota Safety Sense 2.0 .................................. 243PCS (Pre-Collision System)
.................................. 249
LTA (Lane Tracing Assist) .................................. 257
RSA (Road Sign Assist) .................................. 267
Dynamic radar cruise con- trol with full-speed range.................................. 270
BSM (Blind Spot Monitor) .................................. 280
Intuitive parking assist . 286
RCTA (Rear Cross Traffic Alert) function ............ 294
PKSB (Parking Support Brake) ........................ 299
Parking Support Brake func- tion (static objects) .... 306
Parking Support Brake func- tion (rear-crossing vehi-
cles) ........................... 312
Driving mode select switch .................................. 316
Trail Mode ................... 317
Driving assist systems .................................. 319
4-6. Driving tips Hybrid vehicle driving tips.................................. 325
Winter driving tips........ 327
Utility vehicle precautions .................................. 330

1904-1. Before driving
HIGHLANDER HV_U
4-1.Before driving
■Starting the hybrid system
 P. 2 1 3
■Driving
1 With the brake pedal
depressed, shift the shift
lever to D. ( P.220)
2 Release the parking brake.
( P.224)
If the parking brake is in automatic
mode, the parking brake is
released automatically when shift-
ing the shift lever to any position
other than P. ( P.224)
3 Gradually release the brake
pedal and gently depress the
accelerator pedal to acceler-
ate the vehicle.
■Stopping
1 With the shift lever in D,
depress the brake pedal.
2 If necessary, set the parking
brake. ( P.224)
If the vehicle is to be stopped for an
extended period of time, shift the
shift lever to P or N. ( P.220)
■Parking the vehicle
1 With the shift lever in D,
depress the brake pedal. 2
Set the parking brake
( P.224), and shift the shift
lever to P ( P.220).
3 Press the power switch to
stop the hybrid system.
4 Lock the door, making sure
that you have the electronic
key on your person.
If parking on a hill, block the wheels
as needed.
■Starting off on a steep
uphill
1 With the brake pedal
depressed, shift the shift
lever to D. ( P.220)
2 Pull the parking brake switch
and parking brake is set man-
ually. ( P.224)
3 Release the brake pedal and
gently depress the accelera-
tor pedal to accelerate the
vehicle.
4 Push the parking brake
switch and parking brake is
released manually.
■When starting off on a uphill
The hill-start assist control will acti-
vate. ( P.319)
■For fuel-efficient driving
Keep in mind that hybrid vehicles
are similar to conventional vehicles,
and it is necessary to refrain from
activities such as sudden accelera-
tion. ( P.325)
■Driving in the rain
●Drive carefully whe n it is raining,
because visibility will be reduced,
the windows may become
fogged-up, and the road will be
Driving the vehicle
The following procedures
should be observed to
ensure safe driving:
Driving procedure

1914-1. Before driving
HIGHLANDER HV_U
4
Driving
slippery.
●Drive carefully whe n it starts to
rain, because the road surface will
be especially slippery.
●Refrain from high speeds when
driving on an expressway in the
rain, because there may be a
layer of water between the tires
and the road surface, preventing
the steering and brakes from
operating properly.
■ECO Accelerator Guidance
(  P.94, 104)
It is easier to drive in an Eco-friendly
manner by driving while referring to
the ECO Accelerator Guidance dis-
play. Also, by using the ECO Accel-
erator Guidance it is easier to
increase the “Eco Score” evaluation.
●When starting off:
While staying within the ECO
Accelerator Guidance range,
gradually depress the accelerator
pedal and accelerate to the
desired speed. If excessive accel-
eration is avoid ed, the “Start”
score will increase.
●When driving:
After accelerating to the desired
speed, release the accelerator
pedal and drive at a stable speed
within the ECO Ac celerator Guid-
ance range. By keeping the vehi-
cle within the ECO Accelerator
Guidance range, the “Cruise”
score will increase.
●When stopping:
When stopping the vehicle, early
releasing the accelerator pedal
will cause the “Stop” score to
increase.
■Restraining the hybrid system
output (Brake Override System)
●When the accelerator and brake
pedals are depressed at the same
time, the hybrid system output
may be restrained.
●A warning messag e is displayed
on the multi-information display
and head-up display (if equipped) while the system is operating.
■Restraining sudden start
(Drive-Start Control)
●When the following unusual oper-
ation is performed, the hybrid sys-
tem output may b
e restrained.
• When the shift lever is shifted from R to D, D to R, N to R, P to D, or P
to R (D includes S) with the accel-
erator pedal depressed, a warning
message appears on the
multi-information display and
head-up display (i f equipped). If a
warning message is shown on the
multi-information display and
head-up display (if equipped),
read the message and follow the
instructions.
• When the accelerator pedal is depressed too much while the
vehicle is in reverse.
●While Drive-Start Control is being
activated, your v ehicle may have
trouble escaping from the mud or
fresh snow. In such case, deacti-
vate TRAC ( P.320) to cancel
Drive-Start Cont rol so that the
vehicle may become able to
escape from the mud or fresh
snow.
●AWD models: Drive-Start Control
does not work when Trail Mode is
turned on.
■Breaking in your new Toyota
To extend the life of the vehicle,
observing the following precautions
is recommended:
●For the first 200 miles (300 km):
Avoid sudden stops.
●For the first 500 miles (800 km):
Do not tow a trailer.
●For the first 600 miles (1000 km):
• Do not drive at extremely high speeds.
• Avoid sudden acceleration.
• Do not drive continuously in low gears.
• Do not drive at a constant speed for extended periods.

1924-1. Before driving
HIGHLANDER HV_U
■Operating your vehicle in a for-
eign country
Comply with the re levant vehicle
registration laws and confirm the
availability of the correct fuel.
(  P.507)
■Eco-friendly driving
 P. 9 0
WA R N I N G
Observe the following precau-
tions.
Failure to do so m ay result in
death or serious injury.
■When starting the vehicle
Always keep your foot on the
brake pedal while stopped with
the “READY” indi cator is illumi-
nated. This prevents the vehicle
from creeping.
■When driving the vehicle
●Do not drive if y ou are unfamil-
iar with the location of the brake
and accelerator pedals to avoid
depressing the wrong pedal.
• Accidentally depressing the accelerator pedal instead of the
brake pedal will result in sudden
acceleration that may lead to an
accident.
• When backing up, you may twist your body around, leading to a
difficulty in operating the pedals.
Make sure to operate the pedals
properly.
• Make sure to keep a correct driving posture even when mov-
ing the vehicle only slightly. This
allows you to depress the brake
and accelerator pedals properly.
• Depress the brake pedal using your right foot. Depressing the
brake pedal using your left foot
may delay respon se in an emer-
gency, resulting in an accident.
●The driver should pay extra
attention to pedestrians when
the vehicle is powered only by
the electric motor (traction
motor). As there is no engine
noise, the pedestrians may mis-
judge the vehicle’s movement.
Even though the vehicle is
equipped with the acoustic vehi-
cle alerting system, drive with
care as pedestri ans in the vicin-
ity may still not n otice the vehi-
cle if the surrounding area is
noisy.
●Do not drive the vehicle over or
stop the vehicle near flammable
materials.
The exhaust system and
exhaust gases can be
extremely hot. These hot parts
may cause a fire i f there is any
flammable material nearby.
●During normal driving, do not
turn off the hybrid system. Turn-
ing the hybrid s ystem off while
driving will not cause loss of
steering or braking control, how-
ever, power assist to the steer-
ing will be lost. This will make it
more difficult to steer smoothly,
so you should pull over and stop
the vehicle as soon as it is safe
to do so.
In the event of a n emergency,
such as if it becomes impossible
to stop the vehicle in the normal
way:
P. 4 5 2
●Use engine braking (downshift)
to maintain a safe speed when
driving down a steep hill.
Using the brakes continuously
may cause the brakes to over-
heat and lose effectiveness.
(
P.220)
●Do not adjust the positions of
the steering wheel, the seat, or
the inside or outside rear view
mirrors while driving.
Doing so may result in a loss of
vehicle control.