2020 TOYOTA HIGHLANDER HYBRID Owners Manual (in English)

4096-3. Do-it-yourself maintenance
HIGHLANDER HV_U
6
Maintenance and care
■Front
■RearPositioning a floor
jack
When using a floor jack, fol-
low the instructions in the
manual provided with the
jack and perform the opera-
tion safely.
When raising your vehicle
with a floor jack, position
the jack correctly. Improper
placement may damage
your vehicle or cause injury.
Location of the jack point

4106-3. Do-it-yourself maintenance
HIGHLANDER HV_U
Engine coolant reservoir ( P.413)
Fuse boxes ( P.439)
Engine oil filler cap ( P.411)
Engine oil level dipstick ( P.411)
Brake fluid reservoir ( P.414)
Washer fluid tank ( P.415)
Electric cooling fan
Condenser ( P.414)
Radiator ( P.414)
Power control unit coolant reservoir ( P.414)
■12-volt battery
 P. 4 1 6
With the engine at operating
temperature and turned off,
check the oil level on the dip-
Engine compar tment
Components
Checking and adding the
engine oil

4116-3. Do-it-yourself maintenance
HIGHLANDER HV_U
6
Maintenance and care
stick.
■Checking the engine oil
1 Park the vehicle on level
ground. After warming up the
engine and turning off the
hybrid system, wait more
than 5 minutes for the oil to
drain back into the bottom of
the engine.
2 Holding a rag under the end,
pull the dipstick out.
3 Wipe the dipstick clean.
4 Reinsert the dipstick fully.
5 Holding a rag under the end,
pull the dipstick out and
check the oil level.
Low
Normal
Excessive
The shape of the dipstick may differ depending on the type of vehicle or
engine.
6
Wipe the dipstick and reinsert
it fully.
■Checking the oil type and
preparing the item needed
Make sure to check the oil type
and prepare the items needed
before adding oil.
 Engine oil selection
P.508
 Oil quantity (Low  Full)
1.6 qt. (1.5 L, 1.3 Imp. qt.)
 Item
Clean funnel
■Adding engine oil
If the oil level is below or near
the low level mark, add engine
oil of the same type as that
already in the engine.
1 Remove the oil filler cap by
turning it counterclockwise.
2 Add engine oil slowly, check-
ing the dipstick.
3 Install the oil filler cap by
turning it clockwise.
■Engine oil consumption
A certain amount of engine oil will

4126-3. Do-it-yourself maintenance
HIGHLANDER HV_Ube consumed while driving. In the
following situatio
ns, oil consump-
tion may increase, and engine oil
may need to be refilled in between
oil maintenance intervals.
●When the engine is new, for
example directly after purchasing
the vehicle or after replacing the
engine
●If low quality oil or oil of an inap-
propriate viscosity is used
●When driving at high engine
speeds or with a heavy load,
when towing, or when driving
while accelerating o r decelerating
frequently
●When leaving the engine idling for
a long time, or wh en driving fre-
quently through heavy traffic
■After changing the engine oil
The engine oil maintenance data
should be reset. Perform the follow-
ing procedures:
4.2-inch display
1 Press or of the meter
control switch to select .
2 Press or of the meter
control switch, select and
then press and hold .
3 Press or of the meter
control switch, se lect “Oil Mainte-
nance” and then press .
4 Select “Yes” and press .
5 A message will be displayed on
the multi-information display
when the reset procedure has
been completed.
7-inch display
1 Press or of the meter
control switch to select .
2 Press or of the meter
control switch, select and
then press and hold . 3
Press or of the meter
control switch, select “Oil Mainte-
nance” and then press .
4 Select “Yes” and press .
5 A message will be displayed on
the multi-inform ation display
when the reset procedure has
been completed.
WA R N I N G
■Used engine oil
●Used engine oil contains poten-
tially harmful contaminants
which may cause skin disorders
such as inflammation and skin
cancer, so care should be taken
to avoid prolonged and
repeated contact. To remove
used engine oil from your skin,
wash thoroughly with soap and
water.
●Dispose of used o il and filters
only in a safe and acceptable
manner. Do not dispose of used
oil and filters in h ousehold trash,
in sewers or onto the ground.
Call your Toyota dealer, service
station or auto parts store for
information concerning recy-
cling or disposal.
●Do not leave used engine oil
within the reach of children.
NOTICE
■To prevent serious engine
damage
Check the oil le vel on a regular
basis.
■When replacing the engine oil
●Be careful not to spill engine oil
on the vehicle components.
●Avoid overfilling, or the engine
could be damaged.

4136-3. Do-it-yourself maintenance
HIGHLANDER HV_U
6
Maintenance and care
■Engine coolant reservoir
The coolant level is satisfactory
if it is between the “FULL” and
“LOW” lines on the reservoir
when the engine is cold.
Reservoir cap
“FULL” line
“LOW” line
I f t he le ve l is on o r be low th e “L O W ”
line, add coolant up to the “FULL”
line. ( P.497)
■Power control unit coolant
reservoir
The coolant level is satisfactory
if it is between the “FULL” and
“LOW” lines on the reservoir
when the hybrid system is cold.
Reservoir cap
“FULL” line
“LOW” line
If the level is on or below the “LOW”
line, add coolant up to the “FULL”
line. ( P.497)
■Coolant selection
Only use “Toyota Super Long Life
Coolant” or a similar high quality
ethylene glycol ba sed non-silicate,
non-amine, non-nitrite, and
non-borate coolant with long-life
hybrid organic acid technology.
U.S.A.:
“Toyota Super Long Life Coolant” is
a mixture of 50% c oolant and 50%
deionized water. (Minimum tem-
perature: -31°F [-35°C])
Canada:
“Toyota Super Long Life Coolant” is
a mixture of 55% c oolant and 45%
deionized water. (Minimum tem-
perature: -44°F [-42°C])
For more details about coolant, con-
tact your Toyota dealer.
NOTICE
●Check the oil le vel on the dip-
stick every time you refill the
vehicle.
●Be sure the engine oil filler cap
is properly tightened.
■If oil is spilled on the engine
cover
To prevent the engine cover from
being damaged, remove any
engine oil from the engine cover
as soon as possi ble using a neu-
tral detergent. Do not use an
organic solvent such as brake
cleaner.
Checking the coolant

4146-3. Do-it-yourself maintenance
HIGHLANDER HV_U
■If the coolant level drops within
a short time of replenishing
Visually check the radiator, hoses,
engine/power control unit coolant
reservoir caps, drain cock and water
pump.
If you cannot find a leak, have your
Toyota dealer test the cap and
check for leaks in the cooling sys-
tem.
Check the radiator and con-
denser and clear away any for-
eign objects. If either of the
above parts is extremely dirty or
you are not sure of their condi-
tion, have your vehicle inspected by your Toyota dealer.
■Checking fluid level
The brake fluid level should be
between the “MAX” and “MIN”
lines on the tank.
■Adding fluid
Make sure to check the fluid
type and prepare the necessary
item.
 Fluid type
SAE J1703 or FMVSS No.116 DOT
3 brake fluid
Item
Clean funnel
■Brake fluid can absorb moisture
from the air
Excess moisture in the brake fluid
can cause a dangerous loss of brak-
ing efficiency. Use only newly
WA R N I N G
■When the hybrid system is
hot
Do not remove the engine/power
control unit coolant reservoir caps
and radiator cap.
The cooling system may be under
pressure and may spray hot cool-
ant if the cap is removed, causing
serious injuries, such as burns.
NOTICE
■When adding coolant
Coolant is neither plain water nor
straight antifreeze. The correct
mixture of water and antifreeze
must be used to provide proper
lubrication, corrosion protection
and cooling. Be sure to read the
antifreeze or coolant label.
■If you spill coolant
Be sure to wash it off with water to
prevent it from d amaging parts or
paint.
Checking the radiator and
condenser
WA R N I N G
■When the hybrid system is
hot
Do not touch the radiator or con-
denser as they may be hot and
cause serious injuries, such as
burns.
Checking and adding the
brake fluid

4156-3. Do-it-yourself maintenance
HIGHLANDER HV_U
6
Maintenance and care
opened brake fluid.
If any washer does not work or
the warning message appears
on the multi-information display,
the washer tank may be empty.
Add washer fluid.
WA R N I N G
■When filling the reservoir
Take care as brake fluid can harm
your hands and eyes and damage
painted surfaces.
If fluid gets on your hands or in
your eyes, flush t he affected area
with clean water immediately.
If you still experien ce discomfort,
see a doctor.
NOTICE
■If the fluid level is low or high
It is normal for the brake fluid level
to go down slightly as the brake
pads wear out or when the fluid
level in the accumulator is high.
If the reservoir needs frequent
refilling, there ma y be a serious
problem.
Washer fluid
WA R N I N G
■When adding washer fluid
Do not add washer fluid when the
hybrid system is hot or operating
as washer fluid contains alcohol
and may catch fire if spilled on the
engine, etc.
NOTICE
■Do not use any fluid other
than washer fluid
Do not use soapy water or engine
antifreeze instead of washer fluid.
Doing so may cause streaking on
the vehicle’s painted surfaces, as
well as damaging the pump lead-
ing to problems of the washer
fluid not spraying.
■Diluting washer fluid
Dilute washer fluid with water as
necessary.
Refer to the freezing tempera-
tures listed on the label of the
washer fluid bottle.

4166-3. Do-it-yourself maintenance
HIGHLANDER HV_U
The 12-volt battery is located in
the right-hand side of luggage
compartment.
Open the deck board.
Disengage the 8 claws and pull
the side deck board to remove
it. Make sure that the 12-volt bat-
tery terminals are not corroded
and that there are no loose con-
nections, cracks, or loose
clamps.
Te r m i n a l s
Hold-down clamp
■Before recharging
When recharging, the 12-volt bat-
tery produces hydrogen gas which
is flammable and explosive. There-
fore, observe the following precau-
tions before recharging:
●If recharging with the 12-volt bat-
tery installed on the vehicle, be
sure to disconnect the ground
cable.
●Make sure the power switch on
the charger is off when connecting
and disconnecting the charger
cables to the 12-volt battery.
12-volt batter y
Location
Before removing the
12-volt battery cover
Removing the 12-volt bat-
tery cover
Exterior