Page 465 of 592
4656-3. Do-it-yourself maintenance
6
Maintenance and care
WARNING
■Replacing light bulbs
● Turn off the lights. Do not attempt to replace the bulb immedia tely after
turning off the lights.
The bulbs become very hot and may cause burns.
● Do not touch the glass portion of the light bulb with bare hands. When it is
unavoidable to hold the glass portion, use and hold with a clea n dry cloth
to avoid getting moisture and oils on the bulb.
Also, if the bulb is scratched or dropped, it may blow out or crack.
● Fully install light bulbs and any parts used to secure them. Failure to do so
may result in heat damage, fire, or water entering the headligh t unit. This
may damage the headlights or cause condensation to build up on the lens.
■ To prevent damage or fire
Make sure bulbs are fully seated and locked.
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4666-3. Do-it-yourself maintenance
Page 467 of 592
467
7When trouble arises
7-1. Essential informationEmergency flashers .......... 468
If your vehicle has to be stopped in
an emergency ................. 469
If the vehicle is trapped in rising water.................. 470
7-2. Steps to take in an emergency
If your vehicle needs to be towed ..................... 471
If you think something is wrong .......................... 474
If a warning light turns on or a warning buzzer
sounds ............................ 475
If a warning message is displayed ..................... 485
If you have a flat tire.......... 491
If the hybrid system will not start ..................... 502
If the electronic key does not operate
properly ........................... 504
If the 12-volt battery is discharged ................... 507
If your vehicle overheats ........................ 514
If the vehicle becomes stuck ............................... 518
Page 468 of 592
4687-1. Essential information
Press the switch.
All the turn signal lights will flash.
To turn them off, press the switch
once again.
■Emergency flashers
●
If the emergency flashers are used for a long time while the hy brid sys-
tem is not operating (while the “READY” indicator is not illuminated), the
12-volt battery may discharge.
●If any of the SRS airbags deploy (inflate) or in the event of a strong rear
impact, the emergency flashers will turn on automatically.
The emergency flashers will turn off automatically after operating for
approximately 20 minutes. To manually turn the emergency flashe rs off,
press the switch twice.
(The emergency flashers may not turn on automatically depending on
the force of the impact and c onditions of the collision.)
Emergency flashers
The emergency flashers are used to warn other drivers when the
vehicle has to be stopped on the road due to a breakdown, etc.
Page 469 of 592

4697-1. Essential information
7
When trouble arises
Steadily step on the brake pedal with both feet and firmly depress it.
Do not pump the brake pedal repeatedly as this will increase th e effort
required to slow the vehicle.
Shift the shift lever to N.
If the shift lever is shifted to N
After slowing down, stop the vehi cle in a safe place by the road.
Stop the hybrid system.
If the shift lever cann ot be shifted to N
Keep depressing the brake pedal with both feet to reduce vehicl e
speed as much as possible.
To stop the hybrid system,
press and hold the power
switch for 2 consecutive sec-
onds or more, or press it briefly
3 times or more in succession.
Stop the vehicle in a s afe place by the road.
If your vehicle has to be stopped in an
emergency
Only in an emergency, such as if it becomes impossible to stop
the vehicle in the normal way, st op the vehicle using the follow-
ing procedure:
1
2
3
4
3
Press and hold for 2 seconds or
more, or press briefly 3 times or more
Q
WARNING
■ If the hybrid system has to b e turned off while driving
Power assist for the steering wheel will be lost, making the steering wheel
heavier to turn. Decelerate as m uch as possible before turning off the hybrid
system.
5
Page 470 of 592

4707-1. Essential information
●Remove the seat belt first.
● If the door can be opened, open the door and exit the vehicle.
● If the door cannot be opened, open the window using the power
window switch and exit the vehicle through the window.
● If the window cannot be opened using the power window switch,
remain calm, wait until the water level inside the vehicle rise s to the
point that the water pressure i nside of the vehicle equals the water
pressure outside of the vehicl e, and then open the door and exi t the
vehicle.
If the vehicle is trapped in rising water
In the event the vehicle is submerged in water, remain calm and
perform the following.
WARNING
■ Using an emergency hammer* for emergency escape
The front side windows and rear side windows, as well as the re ar window
can be shattered with an emergency hammer
* used for emergency escape.
However, an emergency hammer
* cannot shatter the windshield as it is
laminated glass.
*: Contact your Toyota dealer or aftermarket accessory manufacturer for fur-
ther information about an emergency hammer.
■ Escaping the vehicle from the window
There are cases where escaping the vehicle from the window is n ot possi-
ble due to seating position, passenger body type, etc.
When using an emergency hammer, consider your seat location and the
size of the window opening to ensure that the opening is accessible and
large enough to escape.
Page 471 of 592
471
7
When trouble arises
7-2. Steps to take in an emergency
The following may indicate a problem with your transmission. Contact
your Toyota dealer or commercial towing service before towing.
● A warning message for the hybrid system is shown on the multi-
information display and the vehicle does not move.
● The vehicle makes an abnormal sound.
Do not tow with a sling-type truck
to prevent body damage.
If your vehicle needs to be towed
If towing is necessary, we recommend having your vehicle
towed by your Toyota dealer or a commercial towing service,
using a wheel-lift type t ruck or flatbed truck.
Use a safety chain system for all towing, and abide by all stat e/
provincial and local laws.
Situations when it is necessary to contact dealers before towing
Towing with a sling-type truck
Towing with a wheel-lift type truck
From the frontFrom the rear
Release the parking brake. Us e a towing dolly under the
front wheels.
Page 472 of 592
4727-2. Steps to take in an emergency
If your vehicle is transported by a
flatbed truck, it should be tied
down at the locations shown in the
illustration.
Covers are installed to the tie-down
holes.
After transporting the vehicle,
make sure to reinstall the covers to
the holes.
If you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45.
Do not overly tighten the tie
downs or the vehicle may be dam-
aged.
Using a flatbed truck
Front