Page 513 of 592
5137-2. Steps to take in an emergency
7
When trouble arises
WARNING
■When replacing the 12-volt battery
After replacing, securely attach the exhaust hose and exhaust h ole plug to
the exhaust hole of the replaced 12-volt battery. If not proper ly installed,
gases (hydrogen) may leak into the vehicle interior, and there is the possi-
ble danger of the gas igniting and exploding.
NOTICE
■ When handling jumper cables
When connecting the jumper cables, ensure that they do not beco me entan-
gled in the cooling fan or engine drive belt.
■ To prevent damaging the vehicle
The exclusive jump starting terminal is to be used when chargin g the 12-volt
battery from another vehicle in an emergency. It cannot be used to jump
start another vehicle.
Page 514 of 592

5147-2. Steps to take in an emergency
■If the needle of the engine coolant temperature gauge enters
the red zone or “Engine Coolant Temp High Stop in a Safe
Place See Owner’s Manual” is shown on the multi-information
display
Stop the vehicle in a safe place and turn off the air condition ing sys-
tem, and then stop the hybrid system.
If you see steam:
Carefully lift the hood after the steam subsides.
If you do not see steam:
Carefully lift the hood.
After the hybrid system has
cooled down sufficiently,
inspect the hoses and radiator
core (radiator) for any leaks. Radiator
Cooling fan
If a large amount of coolant leaks,
immediately contact your Toyota
dealer.
If your vehicle overheats
The following may indicate that your vehicle is overheating.
● The needle of the engine coolant temperature gauge ( P. 102)
enters the red zone or a loss of hybrid system power is experi-
enced. (For example, the vehic le speed does not increase.)
● “Engine Coolant Temp High Stop in a Safe Place See Owner’s
Manual” or “Hybrid System Overheated Reduced Output Power”
is shown on the multi- information display
● Steam comes out from under the hood.
Correction procedures
1
2
3
1
2
Page 515 of 592
5157-2. Steps to take in an emergency
7
When trouble arises
The coolant level is satisfactory
if it is between the “F” and “L”
lines on the reservoir.Reservoir
“F” line
“L” line
Radiator cap
Add coolant if necessary.
Water can be used in an emer-
gency if coolant is unavailable.
Start the hybrid system and turn the air conditioning system on to
check that the radiator cooling fan operates and to check for c ool-
ant leaks from the radiator or hoses.
The fan operates when the air conditioning system is turned on immedi-
ately after a cold start. Confirm that the fan is operating by checking the fan
sound and air flow. If it is difficult to check these, turn the air conditioning
system on and off repeatedly. (The fan may not operate in freez ing tem-
peratures.)
If the fan is not operating:
Stop the hybrid system immediatel y and contact your Toyota dealer.
If the fan is operating:
Have the vehicle ins pected at the nearest Toyota dealer.
4
1
2
3
4
5
6
7
Page 516 of 592
5167-2. Steps to take in an emergency
■If “Hybrid System Overheated Reduced Output Power” is
shown on the multi-information display
Stop the vehicle in a safe place.
Stop the hybrid system and carefully lift the hood.
After the hybrid system has
cooled down, inspect the
hoses and radiator core
(radiator) for any leaks. Radiator
Cooling fan
If a large amount of coolant
leaks, immediately contact
your Toyota dealer.
The coolant level is satisfac-
tory if it is between the
“FULL” and “LOW” lines on
the reservoir.Reservoir
“FULL”
“LOW”
Add coolant if necessary.
Water can be used in an emer-
gency if coolant is unavailable.
1
2
3
1
2
4
1
2
3
5
Page 517 of 592

5177-2. Steps to take in an emergency
7
When trouble arises
After stopping the hybrid system and waiting for 5 minutes or
more, start the hybrid system again and check for the multi-infor-
mation display.
If the message d oes not disappear:
Stop the hybrid system and contact your Toyota dealer.
If the message is not displayed:
The hybrid system temperature has dropped and the vehicle
may be driven normally.
However, if the message appears again frequently, contact your To y o t a
dealer.
WARNING
■ To prevent an accident or injury when inspecting under the hood of
your vehicle
Observe the following precautions.
Failure to do so may result in serious injury such as burns.
● If steam is seen coming from under the hood, do not open the ho od until
the steam has subsided. The engine compartment may be very hot.
● After the hybrid system has been turned off, check that the “READY” indi-
cator is off. When the hybrid system is operating, the gasoline engine may
automatically start, or the cooling fan may suddenly operate even if the
gasoline engine stops. Do not touch or approach rotating parts such as the
fan, which may lead to fingers or clothing (especially a tie, a scarf or a muf-
fler) getting caught, resulting in serious injury.
● Do not loosen the radiator cap and the coolant reservoir cap wh ile the
hybrid system and radiator are hot.
High temperature steam or coolant could spray out.
NOTICE
■ When adding engine/power control unit coolant
Wait until the hybrid system has cooled down before adding engine/power
control unit coolant.
When adding coolant, do so slowly. Adding cool coolant to a hot hybrid sys-
tem too quickly can cause damage to the hybrid system.
■ To prevent damage to the cooling system
Observe the following precautions:
● Avoid contaminating the coolant with foreign matter (such as sa nd or dust
etc.).
● Do not use any coolant additives.
6
Page 518 of 592

5187-2. Steps to take in an emergency
Stop the hybrid system. Set the parking brake and shift the shift
lever to P.
Remove the mud, snow or sand from around the front wheels.
Place wood, stones or some other material under the front wheel s
to help provide traction.
Restart the hybrid system.
Shift the shift lever to D or R and release the parking brake. Then,
while exercising caution, de press the accelerator pedal.
■When it is difficult to free the vehicle
If the vehicle becomes stuck
Carry out the following procedures if the tires spin or the vehicle
becomes stuck in mud, dirt or snow:
1
2
3
4
5
Press to turn off TRAC.
WARNING
■When attempting to f ree a stuck vehicle
If you choose to push the vehicle back and forth to free it, ma ke sure the
surrounding area is clear to avoid striking other vehicles, obj ects or people.
The vehicle may also lunge forward or lunge back suddenly as it becomes
free. Use extreme caution.
■ When shifting the shift lever
Be careful not to shift the shift lever with the accelerator pe dal depressed.
This may lead to unexpected rapid acceleration of the vehicle t hat may
cause an accident resulting in death or serious injury.
Page 519 of 592
5197-2. Steps to take in an emergency
7
When trouble arises
NOTICE
■To avoid damaging the transmission and other components
● Avoid spinning the front wheels and depressing the accelerator pedal
more than necessary.
● If the vehicle remains stuck even after these procedures are pe rformed,
the vehicle may require towing to be freed.
Page 520 of 592
5207-2. Steps to take in an emergency