2020 MITSUBISHI ECLIPSE CROSS Owner's Manual (in English)

Cleaning the outside of your vehicle 9-36 Vehicle care and maintenance
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1. To maintain the value of your new vehi- cle, maintain the upholstery carefully and keep the interior clean. Use a vacuum cleaner and brush to cleanthe seats. If stained, vinyl and synthetic leather should be cleaned with an appro- priate cleaner. Cloth fabrics can becleaned with either upholstery cleaner or a 3% solution of gentle soap in lukewarm water.2. Clean the carpeting with a vacuum cleaner and remove any stains with carpet cleaner. Oil and grease can be removed bylightly dabbing with a clean white cloth and spot remover.
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1. To clean, lightly wipe the leather with a soft cloth soaked in a 5 % solution of gen-tle soap and water. 2. To rinse, dip the cloth in fresh water, wring it out well, and wipe off all thesoap. 3. To preserve and protect, use a leather pro- tecting agent on the genuine leather sur-face.
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To protect your vehicle’s finish, wash it often and thoroughly. If desired, you may wax your vehicle using a nonabrasive automobile wax.
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Industrial pollution, road tar, bird droppings,tree sap, insect remains, sea water and otherforeign matters can damage the finish on your vehicle. Generally, the longer any foreign materialstays on the finish, the worse the damage. Wash your vehicle as soon as possible when- ever the finish gets soiled.
NOTE
 Do not use cleaners, conditioners, and pro- tectants containing silicones or wax. Such products, when applied to the instru- ment panels or other parts, may cause reflec- tions on the windshield and obscure vision.Also, if such products get on the switches of the electrical accessories, it may lead to fail- ure of these accessories.
Upholstery
NOTE
 If fuzzing is difficult to remove from the seat upholstery, draw a suitable defuzzing brush over the surface in one direction.
Genuine leather
(if so equipped)
NOTE
 If genuine leather is wet with water, wipe it with a dry, soft cloth. If left damp, mildew may grow.  The genuine leather surface can be damaged if brushed with a nylon or synthetic fiber brush.  Organic solvents such as benzine, kerosene, alcohol, gasoline, or acid or alkaline solvents can discolor the genuine leather surface and should not be used.  Genuine leather can mildew if not kept clean. Clean up any oil stains immediately.
 The genuine leather surface may harden and shrink if it is exposed to direct sunlight for long hours. When your vehicle is parked, place it in the shade as much as possible.  When the temperature of the vehicle interior rises in summer, vinyl products left on the genuine leather seat may deteriorate andstick to the seat.
Cleaning the outside of your vehicle Foreign material
NOTE
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Cleaning the outside of your vehicle Vehicle care and maintenance 9-37
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Chemicals contained in the dirt and dust picked up from air, rain, snow, or road sur-faces can damage the paint and body of your vehicle if left on. Frequent washing and waxing is the best wayto protect your vehicle from this damage. Do not wash the vehicle in direct sunlight. Park the vehicle in the shade and spray it withwater to remove dust. Next, using plenty ofclean water and a car washing mitt or sponge, wash the vehicle from top to bottom. Use a mild car washing soap if necessary.Rinse thoroughly and wipe dry with a cham- ois or soft cloth. After washing the vehicle, carefully clean the joints and flanges of thedoors, hood, etc., where dirt is likely to remain.
Salt and other chemicals
used on winter roads
in some geographical areas can have a detri- mental effect on the vehicle underbody. You should flush the underbody with a high pres-sure hose every time you wash the outside of your vehicle. Take special care to remove mud or otherdebris which could trap and hold salt and moisture. After washing your vehicle, wipe off allwaterdrops from the rubber parts around the doors to prevent the doors from freezing.
Wa s h i n g
CAUTION When washing the underside of your vehicle or the wheels, wear a pair of gloves to pro-tect your hands. If your vehicle is equipped with the rain sen- sor, place the wiper switch lever in the “OFF” position to deactivate the rain sensorbefore washing the vehicle. Otherwise, the wipers will operate in the presence of water spray on the windshield and may get dam-aged as a result.
 Never spray or splash water on the electrical parts in the engine compartment. This may damage them. Be careful also when washing the underbody to ensure that water does not enter the engine compartment. Avoid automatic car washes that use rotating brushes. These brushes may scratch the paintsurface and make it dull. Scratches are more noticeable on darker col- ored vehicles. Some hot water washing equipment uses high pressure and heat
to clean your vehicle.
Because hot water can damage plastic parts and seep inside your vehicle, make sure you do the following when using such equip-ment:• Keep the washing nozzle at least 28 inches(70 cm) away from the vehicle body.• When washing around the door glass, holdthe nozzle at a distance of more than 28 inches (70 cm) and at a right angle to the glass surface.
 Make sure to do the following when using an automatic car wash, with help from eitherthis manual or the car wash operator, to avoid damaging your vehicle:• Fold the outside rearview mirrors.• Close the door windows.• Close the front sunroof (if so equipped)• Tape or remove the rear wiper arm assem- bly.CAUTION
• As your vehicle is equipped with the roof spoiler and the rear spoiler, check with the car wash operator before using the car wash.• If your vehicle is equipped with roof rails,check with the car wash operator before using the car wash.• If your vehicle is equipped with the rainsensor, place the wiper switch lever in the“OFF” position to deactivate the rain sen- sor.
During cold weather
CAUTION
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Cleaning the outside of your vehicle 9-38 Vehicle care and maintenance
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Wax your vehicle once or twice a year, or when water does not bead up on the paint. Use a soft cloth to put a small amount of wax on the painted surfaces. After the wax hasdried, polish with a dry soft cloth. Do not wax your vehicle in direct sunlight. You should wax when the painted surfacesare cool.
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If painted surfaces have been severely dam- aged and lost their original luster and color tone, polish the surface lightly with a finepolishing compound. Avoid limiting your polishing to the damaged surface only; polish a somewhat wider area, moving the polishingcloth in one direction. After polishing, flush the compound from the surface and apply a coat of wax to regain a beautiful luster.
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Small cracks and scratches in the paint coatshould be touched up as soon as possible withtouch-up paint to prevent corrosion. Check body areas facing the road or the tires carefully for damage to the paint caused byflying stones, etc. The paint code number for your vehicle can be found on the vehicle information code plate located on the frontpassenger door sill.
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Use a sponge or chamois to clean these parts.If the vehicle wax sticks to a gray or blackrough surface of the bumper, molding or lights, the surface may appear white in color. In this case, wipe it off using lukewarm waterand a soft cloth or chamois.
NOTE
 When the door is frozen, opening it by force may tear off or crack the rubber gasket installed around the door. Pour warm water to melt the ice. Be sure to thoroughly wipe off the water after opening the door. To pre-vent freezing of the weatherstripping on the doors, hood, etc., treat
with silicone lubri-
cant.
Waxing
CAUTION Waxes containing high abrasive compounds should not be used. These waxes remove rust and stain effectively from the paintwork, butare harmful to the finish of the paint, because they also remove paint/clearcoat. They are also harmful to other glossy sur-faces such as the grill
e, trim, moldings, etc.
Do not use gasoline, benzine, kerosene or paint thinners to remove road tar or other dirt from the vehicle surface. Do not put wax on the areas having black matte coating because it can cause uneven discoloration, patches, blurs, etc. If these get wax on them, wipe the wax off right awaywith a soft cloth and warm water. On vehicles equipped with the power pan- oramic sunroof, be careful when waxing the area around the front sunroof opening, not to put any wax on the weatherstrip (black rub-ber) and surrounding plastic parts. If stained with wax, the weatherstrip and surrounding plastic parts cannot maintain a weatherproofseal with the front sunroof.
Polishing
CAUTION
Damaged paint Cleaning plastic parts
CAUTION Do not use a scrubbing brush or other rough scrubber as these may damage the plastic surface. Do not use wax containing compounds (pol- ishing powder) which may damage the plas-tic surface.
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Cleaning the outside of your vehicle Vehicle care and maintenance 9-39
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To prevent spots and corrosion of chrome parts, wash with water, dry thoroughly, and apply a nonabrasive automotive wax. If thechrome is severely damaged or pitted, use a commercially available chrome polish.
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1. Remove dirt using a wet sponge.2. Use a mild detergent on any dirt that can- not be removed easily with water.Rinse off the detergent after washing the wheel. 3. Dry the wheel thoroug
hly using a chamois
leather or a soft cloth.
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The window glass can usually be cleanedusing only a sponge and water. Glass cleaner can be used to remove wax, oil, grease, dead insects, etc. After washing the glass, wipe itdry with a clean, dry, soft cloth.
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Use a soft cloth and glass cleaner to removegrease, dead insects, etc., from the wiper blades. Replace the wiper blades when they no longerclean the windshield and rear window prop- erly.
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Clean the inside of the front sunroof with a soft cloth. Hard deposits should be wiped away with a cloth dipped in warm, neutral detergent solution. Wipe away the solutionwith a sponge dipped in fresh water.
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Never spray or splash water on the electricalaccessories in the engine compartment. This puts the engine at risk of being damaged. Do not bring the circumferential parts, theplastic parts and so on into contact with sulfu- ric acid (battery electrolyte) which may crack, stain or discolor them.If they are in contact, wipe off with soft cloth, chamois or the like and an aqueous solution of neutral detergent then immediately rinsethe affected parts with plenty of water.
 Do not let plastic parts get soiled with gaso- line, oil, brake fluids
, engine oils, greases,
paint thinner, and sulfuric acid (battery elec- trolyte), as such substances will cause stains, cracks, or discoloration.If any of these get on a plastic part, wipe them up with a soft cloth or chamois and a mild solution of soap and water. Then rinsethem immediately with water.
Chrome parts Aluminum wheels
CAUTION
CAUTION Do not use a brush or other hard implement on the wheels. Do not use any cleaner that contains an abra- sive substance or is acidic or alkaline. Doingso could cause the coating on the wheels to peel or become discolored or stained. Do not directly apply hot water using a steam cleaner or by any other means. Contact with seawater or road salt used for de-icing can cause corrosion. Rinse off such substances as soon as possible.
Window glass Wiper blades
Cleaning the front sunroof (if so equipped)
NOTE
 The surface treatment on the inside of the glass may be removed if a hard cloth or organic solvent is used.
Engine compartment
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Customer assistance/
Reporting Safety Defects
Consumer information (For vehicles sold in U.S.A.) ....................10-2 Reporting Safety Defect
s ...............................................................10-2
Important facts to know in cas
e of an accident ..............................10-4
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Consumer information (For vehicles sold in U.S.A.) 10-2 Customer assistance/Reporting Safety Defects
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This information is provided in compliance with the requirements of the National High-way Traffic Safety Administration, Depart- ment of Transportation. It provides the purchasers and/or prospective purchaserswith information on reporting safety defects. DOT quality grades - All passenger vehicle tires must conform to Federal Safety Require-ments in addition to these grades. The spe- cific grade rating in each grade category is shown on the side wall of the tires on yourvehicle. The treadwear grade is a comparative rating based on the wear rate of the tire when tested under controlled conditions on a specified government test course. For example, a tiregraded 150 would wear one and one-half (11/2) times as well on the government course
as a tire graded 100. The relative performance of tires depends upon the actual conditions of
their use, however, and may depart signifi- cantly from the norm due to variations in driving habits, service practices and differ- ences in road characteristics and climate. The traction grades, from highest to lowest, are AA, A, B and C. Those grades representthe tire’s ability to stop on wet pavement asmeasured under controlled conditions on specified government test surfaces of asphalt and concrete. A tire marked C may have poortraction performance. The temperature grades are A (the highest), B and C, representing the tire’s resistance to thegeneration of heat and its ability to dissipate heat when tested under controlled conditions on a specified indoor laboratory test wheel.Sustained high temperature can cause the
material of the tire to degenerate and reduce tire life, and excessive temperature can lead to sudden tire failure. The grade C corre- sponds to a level of performance which allpassenger car tires must meet under the Fed- eral Motor Vehicle Safety Standard No. 109. Grades B and A represent higher levels ofperformance on the laboratory test wheel than the minimum required by law.
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If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic SafetyAdministration (NHTSA) in addi- tion to notifying Mitsubishi Motors Corporation.
Consumer information (For vehicles sold in U.S.A.) Uniform tire quality grading Treadwear
Traction AA, A, B, C
WA R N I N G The traction grade assigned to the tire is based on straight-ahead braking traction tests, and does not include acceleration, cornering, hydroplaning, or peak tractioncharacteristics.
Temperature A, B, C
WA R N I N G The temperature grade for the tire is established for a tire that is properly inflated and not overloaded. Excessive speed, underinflation, or excessive load-ing, either separately or in combination, can cause heat buildup and possible tire failure.
Reporting Safety Defects
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Reporting Safety Defects
Customer assistance/Reporting Safety Defects 10-3
10
If NHTSA receives similar com- plaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign.However, NHTSA cannot become involved in individual problems between you, your dealer, orMitsubishi Motors Corporation. To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1- 888-327-4236 (TTY: 1-800-424- 9153); go tohttp://www.safercar.gov; or write to: You can also obtain other informa- tion about motor vehicle safety from http://www.safercar.gov.
To contact Mitsubishi Motors North America, Inc. call 1-888-648-7820 or write to: If you live in Canada, and you believe that your vehicle has a safety defect, you should immediately notify Transport Canada, in additionto notifying Mitsubishi Motor Sales of Canada, Inc. You may write to:
To contact Mitsubishi Motor Sales of Canada, Inc. call 1-888-576-4878 or write to: To contact Mitsubishi Motor Sales of Caribbean, Inc. call 1-787-251-8715 or write to: To contact Triple J Enterprises Inc.
NHTSA Headquarters 1200 New Jersey Avenue, SE West BuildingWashington, DC 20590
For vehicles sold in U.S.A. Mitsubishi Motors North Amer-ica, Inc.Customer Relations Department P.O. Box 6400 Cypress, CA 90630-0064For vehicles sold in Canada Transport Canada330 Sparks Street To w e r C Ottawa, Ontario K1A 0N5
Mitsubishi Motor Sales of Can- ada, Inc. Customer Relations DepartmentP.O. Box 41009 4141 Dixie Road Mississauga, ON L4W 5C9For vehicles sold in Puerto Rico Mitsubishi Motor Sales of Carib-bean, Inc.Customer Service Department P.O. Box 192216 SAN JUAN PR 00919-2216For vehicles sold in Guam
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