2020 MERCEDES-BENZ SPRINTER parking brake

Yo
ur vehicle will beha vediffere ntly wi tha trailer
re lative towithout a trailer:
R The vehicle/trailer combination will be heav‐
ier.
R The vehicle/trailer combination will be
re stricted in its acceleration and climbing
ability.
R The vehicle/trailer combination will ha vean
inc reased braking dis tance.
R The vehicle/trailer combination will be more
susceptible tocrosswind gu sts.
R The vehicle/trailer combination will requ ire
more sensitive steering.
R The vehicle/trailer combination will ha ve a
lar ger turning circle.
This may impair theve hicle's driving characteris‐
tics.
When driving with a vehicle/trailer combination,
alw ays adapt your speed tothe cur rent road and
we ather conditions. Drive carefull y.Ke ep a suf fi‐
cient safe dis tance.
Co mply withthe maximum speed of 49 mph
(80 km/h) or 62 mph (100 km/h), even in coun‐
tries in which higher speeds are permitted for
ve hicle/trailer combinations.
Comply with the legally prescribed maximum
speed forve hicle/trailer combinations in forc e in
th e count ry,st ate or Canadian pr ovince in ques‐
tion. Before setting off, consult the trailer's vehi‐
cle documents tosee the maximum permissible
speed foryo ur trailer.
At tach only an appr oved trailer hitch to yourvehi‐
cle. Use only a ball neck that has been appr oved
fo ryo ur vehicle. Further information about availa‐
bility and ins tallation of the trailer electrics is
av ailable from any qualified specialist workshop.
The trailer hitch is one of the most impor tant
ve hicle parts forro ad saf ety. Comply with the
instructions on operating, maintaining and servic‐
ing in the manufacturer's operating instructions.
% Yo
ur vehicle's bumpers are not suitable for
ins talling de tach able trailer tow hit ches.
Do not attach any rented trailer tow hit ches or
any other de tach able trailer tow hit ches tothe
bumpers.
% When using a trailer,
remember that
PA RKTRONIC is available only toa limited
ex tent, if at all.
% The height of
the ball head will change
depending on theve hicle's load. In this case, use a trailer with a height-adjus
table dr aw‐
bar.
Driving no tes
The maximum permissible speed forve hicle/
trailer combinations depends on the type of
trailer. Before setting off, consult the trailer's
ve hicle documents tosee the maximum permissi‐
ble speed foryo ur trailer.
Yo ur vehicle will beha vediffere ntly wi tha trailer
re lative towithout a trailer, and will consume
more fuel. In the case of a long and steep
descent, you must select shift range 3,2or 1in
good time.
% This also applies if
the cruise cont rol is
switched on.
Yo u will thereby make use of the engine's braking
ef fect and will not ha vetobrake as of tento con‐
trol the speed. This will take some of thest ra in
off the brake sy stem and pr event the brakes from
ove rheating and wearing tooqu ickl y.Ifyo u need
additional braking, depress the brake pedal inter‐
mittently rath er than continuousl y.
Driving tips
If th e trailer sw ays, remember thefo llowing
points:
R Do not accelerate under any circums tances.
R Do not counter steer.
R If necessar y,apply the brakes.
% Yo
u can pr eventthe trailer from sw aying and
rock ingbyretrofitting stabilizer bar or trailer
st ability programs. You can obtain fur ther
information from an authorized Mercedes-
Benz Center.
When you are driving with a trailer, comply with
th efo llowing points:
R Maintain a greater dis tance than when driving
without a trailer.
R Avoid braking abruptl y.If possible, brake gen‐
tly firs t of all so that the trailer closes up
behind your vehicle. Then, increase the brak‐
ing forc era pidl y.
R The values given forst art-off gradeability
re ferto sea le vel. When driving in moun tain‐
ous areas, no tethat engine output, and there‐
fo re start-off gradeability, will dec rease with
inc reasing altitude. Driving and parking
171

Coupling/uncoupling a trailer
Coupling a trailer
* NO
TEDama getotheve hicle battery due
to full discharge Charging
the trailer battery using the po wer
supply of the trailer can damage theve hicle
batter y. #
Do not use theve hicle's po wer supply
to charge the trailer batter y. #
Shift the selector le verto position 005D. #
Apply theve hicle's parking brake. #
Close all the doors. #
Position the trailer on a le vel sur face behind
th eve hicle.
% The ball head height
changes depending on
th eve hicle's load. In this case, use a trailer
with a height-adjus table trailer dr awbar. #
Couple up the trailer. #
Establish all electrical and other connections
to the trailer. #
Remo veobjects or devices which pr eventthe
trailer from rolling, e.g. wheel choc ks. #
Release the trailer's parking brake.
% The
vehicle harness has a cable connection
to the brake light indicator lamp.
Obser vethe maximum permissible trailer dimen‐
sions (width and length).
Most US states and all Canadian pr ovinces pre‐
scribe thefo llowing points, and you are ur gently
re commended tocomply wi th these:
R Safetych ains between theto wing vehicle and
th e trailer. The chains should be routed in a
criss-cross pat tern under the trailer dr awbar.
They must be connected tothe trailer tow
hitch and not tothe bumper or totheve hicle
axle.
Lea vesuf ficient sla ckinthech ains. This
allo wsforeve n sha rpcornering.
R A separate brake sy stem is requ ired for cer‐
ta in trailers.
R A saf etyfe ature is requ ired for braked trailers.
De term ine the specific requ irements acco rd‐
ing tothere leva nt la ws.
If th e trailer becomes de tach ed from theto w‐
ing vehicle, the saf etyfe ature triggers the
trailer brakes and can thus reduce the danger. Un
coupling a trailer &
WARNING Risk of being crushed and
becoming trapped when uncoupling a
trailer
When uncoupling a trailer wi than engaged
ine rtia-activated brake, your hand may
become trapped between theve hicle and the
trailer dr awbar. #
Do not uncouple trailers with an
engaged overrun brake. Do not uncouple a trailer with an
overrun brake in
a st ate of overrun. Otherwise, there bound of the
ove rrun brake can damage your vehicle. #
Shift the selector le verto position 005D. #
Apply theve hicle's parking brake. #
Close all the doors. #
Apply the trailer's parking brake. #
Secure the trailer against rolling away with a
wheel chock or similar object. #
Remo vethe trailer cables and saf etych ains. #
Uncou plethe trailer. Information about
towing a trailer Operating a trailer is subject
tomany statutory
re gulations such as speed restrictions.
Many states also requ ire an auxiliary separate
functional braking sy stem when towing a weight
th at exc eeds a cer tain limit. Foryo ur saf ety, it is
re commended touse a separate functional brak‐
ing sy stem on any towe dve hicle.
Make sure that your trailer combination meets
local regulations. This not only applies to your
place of residence, but also to your destination.
In fo rm ation on this can be obtained from the
police and local authorities.
Comply with thefo llowing when driving with a
trailer:
R Practice cornering, stopping and backing up
in a traf fic-free location. In this wa y,yo u will 17 2
Driving and pa rking

ga
in driving experience and become accus‐
to med tothe new handling characteristics.
R Before driving, check thefo llowing:
- that the trailer tow hit chand ball coupling
are secure
- that the saf ety swit chfor braked trailers is
functioning cor rectly
- that the saf etych ains are secure and
undamaged
- that the electrical connections are secure
- that the lights are functioning cor rectly
- the wheels for dama geand cor rect tire
pressure (/ page 308)
R Adjust the outside mir rors so that you ha ve a
clear view of there ar section of the trailer.
R Ifth e trailer is equipped with an individual
braking sy stem, check before each journey
whe ther the brakes are functioning cor rectl y.
R Ifth e trailer has electronically cont rolled
brakes, pull away carefully wi th theve hicle/
trailer combination. Brake manually using the
brake controller and check whe ther the
brakes are functioning cor rectl y.
R Secu rethe load on the trailer in line with the
re qu irements and rules for load-securing
me thods.
R When driving with a trailer, check at regular
inter vals that the load is secure and that the
lights and brakes are functioning cor rectl y.
R Bear in mind that the handling characteristics
are more uns table when towing a trailer than
when driving without a trailer. Avoid sudden
st eering mo vements.
R The vehicle/trailer combination is heavier,
accelerates more slowl y,has a reduced
climbing ability and an increased braking dis‐
ta nce. It is more susceptible toside winds
and requ ires careful steering.
R If possible, do not brake suddenl y,but rath er
moderately at firs t so that the trailer can acti‐
va te its brakes. Then inc rease the pressure on
th e brake pedal.
R Ifth e automatic transmission shifts between
ge ars on uphill or downhill gradients, restrict
th e shift range. Select shi ftrange 4, 3, 2 or 1.
A lo werge ar and reduced speed decrease the
ri sk of engine damage.
R When driving on a downhill gradient, shift to a
lo we rge ar to use the engine's braking ef fect. Av
oid cons tant braking, as this could cause
th eve hicle brakes and possibly also the
trailer brakes toove rheat.
R Ifth e coolant temp erature increases signifi‐
cant lywhen the air-conditioning sy stem is
switched on, switch the air-conditioning sys‐
te m off.
Coolant heat can also be dissipated by
switching the air flow and thete mp erature of
th e heater or air conditioning tothe maximum
le ve l. Open the windo wsif necessar y.
R When overtak ing, pay particular attention to
th e increased overtaking dis tance of your
ve hicle/trailer combination.
Due tothe length of your vehicle/trailer com‐
bination you will require a longer stre tch of
ro ad before swit ching back tothe original
lane. Pe
rm issible trailer loads and trailer dr awbar
nose weights We
ight information &
WARNING Risk of accident due to
unbraked trailer with excessively high
gross weight
If yo uto w a trailer without a separate func‐
tional braking sy stem and a gross trailer
we ight (G TW) of more than 1635 lbs (750 kg),
th en theve hicle brake sy stem may overheat.
This increases the braking dis tance and the
brake sy stem may even fail. #
Always use a trailer with a separate
functional braking sy stem when towing
a trailer with a gross trailerweight
(G TW ) of more than 1635 lbs (750 kg). *
NO
TEDama getothe drive train, trans‐
mission or trailer tow hit chdue toexc ess
gross combination weight The permissible
gross combinationweight is
exc eeded.
The drive train, the transmission or the trailer
to w hit chmay be dama ged. #
Comply with the permissible gross com‐
bination weight. Fo
rve hicles with a permissible gross vehicle
we ight of 11030 lbs (5003 kg),th e permissible
gross combination weight is less than the sum of Driving and parking
17 3

Instrument Display with black
and white dis‐
play
1 Outside temp erature
2 Display section
3 Time
4 Transmission position
Fu rther displa yson the multifunction display:
0097 Gearshift
recommendation
é Parking Assist PARKTRONIC swit ched
off
00B2 Cruise cont
rol (/ page 151)
ç Active Dis tance Assi stDISTRONIC
(/ page 152)
z DSR (/page126)
00D9 HOLD fu
nction (/ page 155)
00CE Ad
aptive Highbeam Assist
(/ page 86)
Û ATTENTION ASSIST switched off
003E A door is not fully closed.
00C5 Re
ar wind owwiper swit ched on
(/ page 95)
002E LO
W RANGE active (/ page126)
SOS
NOT
RE ADY Emergency call sy
stem not active
h Active Lane Keeping Assist switched
off (/ page167)
00D4 Ac
tive Brake Assi stswitched off
(/ page 149)
e Blind SpotAssi stswitched off
(/ page 164)
Ve hicles with Traf fic Sign Assis t:de tected traf‐
fi c signs and messages (/ page 163). Setting
the instrument lighting #
Turn brightness control knob 1upwards or
down wards.
The lighting on the Instrument Display and
th e cont rol elements in theve hicle interior is
set.
% In
vehicles without brightness contro l knob
1, the instrument lighting can be set via the
on-board computer (/ page183). Menus and submenus
Calling up functions on
the service menu On-board computer:
4 Service #
Select and con firm there qu ired function.
The following functions are available on the
service menu:
R Announcements: message memory
(/ page 355)
R DEF: display the DEF fill le vel (/ page 137)
R Tires:
- Che ckthe tire pressure with the tire pres‐
sure monitor (/ page316)
- Restart the tire pressure monitor
(/ page 316)
R ASSYST PLUS : call upthe service due date
(/ page 278)
R Engine Oil Level: measu rethe engine oil le vel 17 8
Instrument Display and on-board computer

As soon as an upda
teisavailable for download, a
cor responding message appears onthe media
displa y.
Yo u ha vethefo llowing selection options:
R Download
The update will be downloaded in the back‐
ground.
R Details
Information about the pending sy stem update
is displa yed.
R Later
The update can be downloaded manually at a
later time (/ page214).
Deep sy stem upda tes
Deep sy stem updates access vehicle or sy stem
settings and can therefore only be car ried out
when theve hicle is stationary and the ignition is
switched off.
If th e download of a deep sy stem update is com‐
ple ted and the update is ready for ins tallation,
yo u will be informed of this af terth e next ignition
cycle, forex ample.
% Pa
rk theve hicle safely in a suitable location
before starting the ins tallation.
Re quirements forth e ins tallation:
R The ignition is switched off.
R Notes and warnings ha vebeen read and
accep ted.
R The parking brake is applied.
If all requirements are met, the update will be
ins talled. The multimedia sy stem cann otbe oper‐
ated while the update is being ins talled and vehi‐
cle functions are restricted.
If er rors should occur during the ins tallation, the
multimedia sy stem automatically attem ptsto
re store the pr evious version. If restoration of the
pr ev ious version is not possible, a symbol
appears on the media displa y.Please consult a
qu alified specialist workshop toresolve the prob‐
lem. Re
setting the multimedia sy stem (reset func‐
tion) Multimedia sy
stem:
4 © 5
Settings 5
System 5
Reset
Pe rsonal data is dele ted, forex ample:
R Station presets
R Connected mobile phones
R Individual user profiles
% The guest profile is
reset when the settings
are restored tothefa ctory settings.
A qu ery appears again asking if the sy stem
should really be reset. #
Select Yes.
If PIN pr otection is activated, a prom ptappears
asking if you also wish torestore this to thefa c‐
to ry settings during a reset. #
Select Yes. #
Enter the cur rent PIN.
The PIN is reset.
or #
Select No.
The cur rent PIN stay sth e same af terre set‐
ting.
% If
yo u ha veforg ottenyo ur PIN, an authorized
Mercedes-Benz Center can deactivate the
PIN pr otection foryo u.
A prom ptappears again asking whe ther you
re ally wish toreset. #
Select Yes.
The multimedia sy stem is reset tothefa ctory
settings.
Re setting using a button #
Press bo th the002B and\ buttons at the
same time until the multimedia sy stem
re starts (at least 15seconds).
The multimedia sy stem is restar ted. No data
is dele ted during this process. Ve
hicle information Displaying
vehicle data Multimedia sy
stem:
4 © 5
Info #
Select Vehicle .
The vehicle data is displa yed. MBUX multimedia sy
stem 215

Obser
vethefo llowing no tes: Note
s on cleaning and car ePreve nting damage totheve hicle
Wheels/rims Usewate r and acid-free wheel cleaner. R
Do not use acidic wheel cleaners to
re mo vebrake dust. Otherwise, wheel
bolts and brake components may be
damaged.
R Toavo id cor rosion of brake discs and
brakepads, drive for a few minutes
af te r cleaning before parking the
ve hicle. The brake discs and brake‐
pads warm up and dry out.
Wi ndo ws
Clean wind owsinside and outside with a
damp clo thand with a cleaning agent
re commended for Mercedes-Benz . Do not use dry clo
ths or abrasive or sol‐
ve nt-based cleaning agents toclean the
inside of windo ws.
Wi per blades
Carefully clean thefo lded-a way wiper
blades with a damp clo th.Do not clean
the wiper blades too of ten.
Ex terior
lighting Clean
the lenses with a wet sponge and
mild cleaning agent, e.g. car sha mpoo. Only use cleaning agents or clo
ths suita‐
ble for plast ic lenses.
Sensors Cleanthe sensors in the front and rear
bumper and in thera diator grill with a
soft clo thand car shampoo. When using a po
werwa sher, keep a min‐
imum dis tance of 11.8 in (30 cm).
Re ar view
camera and
360° Cam‐
era Use clean
water and a soft clo thtoclean
th e camera lens. Do not use a po
werwa sher.
Tr ailer hitch
R
Remo vetraces of rust on the ball,
e.g. with a wire brush.
R Remo vedirt with a lint-free clo th.
R After cleaning, lightly oil or grease
th e ball head.
R Obser vethe no tes on care in the
trailer hitch manufactu rer's operat‐
ing instructions. Do not clean
the ball neck with a po wer
wa sher or sol vent.
Sliding door R
Remo vefore ign objects from the
vicinity of the contact plates and
contact pins of the sliding door.
R Clean the contact plates and contact
pins with a mild cleaning agent and a
soft clo th. Do not oil or grease
the contact plates
and the contact pins. Maintenance and care
289

Obser
vethe additional following points during
st arting assistance:
R Starting assis tance may only be pr ovided
using batteries with a nominal voltage of 12 V
R The vehicles must not touch each other
R Vehicles with a gasoline engine: only per‐
fo rm starting assis tance when the engine and
ex haust sy stem are cold #
Vehicles with a battery main switch: check
whe ther the battery main switch is inser ted
( / page 120) #
Secure theve hicle using the parking brake. #
Vehicles with automatic transmission:
shift the transmission toposition 005D. #
Switch off the ignition and all electrical con‐
sumers. #
Open the hood (/ page278). Example: jump-s
tart connection
% Right-hand drive
vehicle: the jump-s tart
connection may be on the opposite side. #
Remo vethe co ver from the positive term inal
on the donor batter y. #
First, connect the positive term inal clamp of
th e jumper cables/charging cables tothe
positive term inal of theot her vehicle's bat‐
te ry. #
With positive term inal clamp 2ofthe
jumper cable/charging cable, slide thered
pr otective cap on jump-s tarting connection
1 back with a clockwise turn. #
Connect theot her positive term inal clamp to
th e positive term inal of jump-s tart connection
1. #
During starting assistance: start the engine
of the donor vehicle and let it run at idle
speed. #
First, connect the negative term inal clamp of
th e jumper cable/charging cable tothe nega‐
tive pole of the donor batter y. #
Connect theot her negative term inal clamp of
th e jumper cable/charging cable toaground
po int on your ow nve hicle (a bare me tal part
in the engine compartment). #
During starting assistance: start the engine
on your ow nve hicle. #
When charging: start thech arging process. #
During starting assistance: letthe engine
ru nfo r a few minutes. #
During starting assistance: before discon‐
necting the jumper cable, switch on an elec‐
trical consumer on your ow nve hicle, e.g. the
re ar wind owheater or lighting.
When thest arting assis tance/charging process is
comple te: #
Remo vethe jumper cables/charging cables
in reve rse order: firs tth e negative clamp from
th e ground point in the engine compartment,
th en the negative clamp from the donor bat‐
te ry. Then the positive clamp from the posi‐
tive term inal of jump-s tart connection 1,
th en the positive clamp of the donor batter y.
The red pr otective cap springs back toits ini‐
tial position when positive term inal clamp 2
is disconnected from jump-s tarting connec‐
tion 1.
Yo u can obtain fur ther information at a qualified
specialist workshop. Installing/removing
thefloor co vering (vehi‐
cles with rear wheel drive) &
WARNING Risk of accident due to
objects in the driver's foot we ll
Objects in the driver's foot we ll may impede
pedal tr avel or block a depressed pedal.
This jeopardizes the operating and road
saf ety of theve hicle. #
Stow all objects in theve hicle securely
so that they cannot getinto the driver's
fo ot we ll. Breakdown assis
tance 297

Pe
rm issible towing me thods Bo
th axles on the
gr ound Fr
ont axle raised Re
ar axle raised
Ve hicles with auto‐
matic transmission and
re ar-wheel drive Ye
s, no fur ther than
31 miles (50 km) at
31 mp h (50 km/h) Ye
s, no fur ther than
31 miles (50 km) at
31 mp h (50 km/h) Ye
s, if thesteering
wheel is fixe d in the
center position wi th a
st eering wheel lock
Ve hicles with all-wheel
drive Ye
s, no fur ther than
31 miles (50 km) at
31 mp h (50 km/h) No
NoTo
tow with a raised axle: towing should be per‐
fo rm ed byato wing compan y. To
wing away theve hicle with bo thaxles on
th egr ound #
Obser vethe no tes on permissible towing
me thods (/ page 300). #
Make sure that the battery is connected and
ch arge d.
When the battery is dischar ged, thefo llowing sit‐
uations occur:
R The engine cannot be star ted.
R It is not possible torelease or apply the elec‐
tric parking brake.
R Vehicles with automatic transmission: the
automatic transmission cannot be shif tedto
position 005Cor005D.
* NO
TEDama gedue to to wing away at
exc essively high speeds or over long dis‐
ta nces The driv
etra in could be damaged when towing
at exc essively high speeds or over long dis‐
ta nces. #
Atowing speed of 30 mph (50 km/h)
must not be exceeded. #
Atowing distance of 30 miles (50 km)
must not be exceeded. %
Ve
hicles with automatic transmission
and rear wheel drive: ifth ere is a malfunc‐
tion, the automatic transmission may be
loc ked in position 005D. If
th e automatic transmission cann otbe shif‐
te dto position 005C, transport theve hicle
(/ page 303). A towing vehicle with lifting
equipment is requ ired forve hicle transport. &
WARNING Risk of accident when towing
a ve hicle which is too heavy
If th eve hicle being tow- star ted or towed
aw ay is heavier than the permissible gross
mass of your vehicle, thefo llowing situations
can occur:
R The towing eye may become de tach ed.
R The vehicle/trailer combination may
swer veoreve nove rturn. #
If ano ther vehicle is tow- star ted or
to we daw ay, its weight must not exceed
th e permissible gross mass of your own
ve hicle. If a
vehicle needs tobe towe d or tow star ted, its
we ight should not be greaterth at the permissible
gross mass of theto wing vehicle. #
Information on theve hicle's permissible gross
mass can be found on theve hicle identifica‐
tion plate (/ page 338). #
Vehicles with automatic transmission: do
not open the driver's or co-driver door, as the
automatic transmission will automatically
shift toposition 005D. #
Installth eto wing eye (/ page 304). #
Secure theto wing device. Breakdown assis
tance 301