2020 MERCEDES-BENZ SPRINTER tow

Information on
technical data
The given data only applies tovehicles with
st andard equipment. Further information can be
obtained at a qualified specialist workshop. On-board electronics
Note
s onworkon the engine electronics *
NO
TES Premature wearthro ugh
improper main tenance Improper maintenance may cause
vehicle
components towe ar more quickly and the
ve hicle's operating permit may be in validated. #
Always ha vewo rkon the engine elec‐
tronics and related components car ried
out at a qualified specialist workshop. Tw
o-w ayradios In
stallation no tesfo r two-w ayradios &
WARNING Risk of accident due to
improper workon two-w ayradios
The electromagnetic radiation from two-w ay
ra dios can inter fere with the on-board elec‐
tronics if RF transmit ters are manipulated or
re trofitted inco rrectl y.
This could jeopardize the operating saf ety of
th eve hicle. #
You should ha veall workon electrical
and electronic components car ried out
at a qualified specialist workshop. &
WARNING Risk of accident from incor‐
re ct ope ration of two-w ayradios
If yo u operate two- wayra dios incor rectly in
th eve hicle, the electromagnetic radiation
could inter fere with the on-board electronics,
e.g.:
R ifth e two-w ayradio is not connected to
an exterior antenna
R ifth eex terior antenna is not cor rectly
mounted or is not of low reflection
This could jeopardies the operating saf ety of
th eve hicle. #
Have the lo w-reflection exterior antenna
ins talled at a qualified specialist work‐
shop. #
When operating two-w ayradios in the
ve hicle, alw ays connect them tothe
lo w- reflection exterior antenna. *
NO
TEInva lidation of the operating per‐
mit due tofailure tocomply wi th the
instructions for ins tallation and use The operating permit may be in
validated if the
instructions for ins tallation and use of two-
wa yra dios are not obser ved. #
Only use appr oved frequency bands. #
Obser vethe maximum permissible out‐
put po wer in these frequency bands. #
Only use appr oved antenna positions. Use
Tech nical Specification ISO/TS 21609 (Road
Ve hicles - EMC guidelines for ins tallation of af ter‐
mar ketra dio frequency transmitting equipment)
when retrofitting two-w ayradios. Comply with the
legal requirements for de tach able parts.
If yo ur vehicle has ins talling for two-w ayradio
equipment, use the po wer supp lyor antenna con‐
nections intended for use with the ins talling.
Obser vethe manufacturer's supplement during
ins tallation.
Information on two-w ayradio transmission
output
The maximum transmission outputs (PEAK) at the
base of the antenna must not exceed theva lues
in thefo llowing table:
Fr equency band and maximum transmission
output Fr
equency band Maximum transmis‐
sion output
Sho rtwa ve
3 — 54MHz 10
0 W
4 — m — waveband
74 — 88 MHz 30 W
2 — m — waveband
14 4 — 174 MHz 50 W
Tr unked radio sys‐
te m/T etra
380 — 460 MHz 10 W Te
ch nical da ta337

Tr
ailer hitch Note
s onthe trailer hit ch &
WARNING Risk of accident due toafte r‐
mar ket ins tallation of a trailer hitch that
is not permissible
If af term arke t ins tallation of a trailer hitch is
not permissible and you ins tall a trailer hitch
or other assembly parts, the longitudinal
frame member will be weakened and may
break. In this case, the trailer may come
loose from theve hicle.
There is a risk of an accident.
Only ins tall a trailer hitch af term arke t if it is
pe rm issible. Obser
vethe no tes on trailer operation
(/ page 169).
Re trofitting a trailer hitch is only pe rmissible if a
to wing capacity is specified in your vehicle docu‐
ments.
Yo u can obtain fur ther information on the trailer
hitch at a qualified specialist workshop.
Mercedes-Benz recommends that you ha ve a
trailer hitch retrofitted at an au thorized
Mercedes-Benz Center.
Only use a trailer hitch which has been tested
and specially appr ovedby Mercedes-Benz for
yo ur vehicle.
Use only a ball neck that has been appr ovedfor
yo ur vehicle and foryo ur Sprinter trailer hit ch.
No tes on the permissible dimensions of the ball
neck can also be found on the identification plate
of the trailer hitch.
The maximum permissible towing capacity for
traile rswithout a separate braking sy stem is
1, 653 lbs (750 kg). Tr
ailer loads The permissible
weights and loads which must
not be exceeded can also be obtained from the
fo llowing sources of information:
R Vehicle documents
R The identification plates of the trailer hitch,
trailer and vehicle
The values appr ovedby the manufacturer can be
fo und in thefo llowing table. If theva lues dif fer,
th e lo westvalue applies. Use a calibrated weigh‐ ing machine
tocheck thewe ight restrictions ha ve
been complied with before youstart your journe y. Te
ch nical da ta349

Ve
hicle type 3500 with a max. permissible gross weight of 9,900 lbs (4.490 t) (For Canada only) Pe
rm issible gross
we ight of vehicle/trailer
combination GCWR 6), 9)Pe
rm issible trailer load
GT W, braked 6) Pe
rm issible nose weight TWR
14 900 lbs (6.759 t) 2)
, only
fo r model series 90 7.657 8)5000 lbs (2.268 t)
2)
, only
fo r model series 90 7.657 8)500 lbs (0.227 t)
2)
, only for model series
90 7.657 8)
15 250 lbs (6.9 17t)3)
, not
fo r model series 90 7.657 8)75
00 lbs (3.402 t) 3)
, not
fo r model series 90 7.657 8)75
0 lbs (0.340 t) 3)
, not for model series
90 7.657 8) Ve
hicle type 3500 with a max. permissible gross weight of 9,990 lbs (4.531 t) (For USA only) Pe
rm issible gross
we ight of vehicle/trailer
combination GCWR 6), 9)Pe
rm issible trailer load
GT W, braked 6) Pe
rm issible nose weight TWR
14 990 lbs (6.799 t) 2)
, only
fo r model series 90 7.657 8)5004 lbs (2.270 t)
2)
, only
fo r model series 90 7.657 8)500 lbs (0.227 t)
2)
, only for model series
90 7.657 8)
15 250 lbs (6.9 17t)3)
, not
fo r model series 90 7.657 8)75
00 lbs (3.402 t) 3)
, not
fo r model series 90 7.657 8)75
0 lbs (0.340 t) 3)
, not for model series
90 7.657 8) Ve
hicle type 3500 XD with a max. permissible gross weight of 11,030 lbs (5.003 t) Pe
rm issible gross
we ight of vehicle/trailer
combination GCWR 6), 9)Pe
rm issible trailer load
GT W, braked 6) Pe
rm issible nose weight TWR
15 250 lbs (6.9 17t)4)
5004 lbs (2.270 t) 2)
, only
fo r model series 90 7.657 8)500 lbs (0.227 t)
2)
, only for model series
90 7.657 8)
optional: 7500 lbs
(3.402 t) 3)
, not for model
series 90 7.657 8) optional:
750 lbs (0.340 t) 3)
, not for
model series 90 7.657 8) Ve
hicle type 4500 with a max. permissible gross weight of 12,125 lbs (5.500 t) Pe
rm issible gross
we ight of vehicle/trailer
combination GCWR 6), 9)Pe
rm issible trailer load
GT W, braked 6) Pe
rm issible nose weight TWR
15 250 lbs (6.9 17t)4)
5004 lbs (2.270 t) 2)
, only
fo r model series 90 7.657 8)500 lbs (0.227 t)
2)
, only for model series
90 7.657 8)
optional: 7500 lbs
(3.400 t) 3)
, not for model
series 90 7.657 8) optional:
750 lbs (0.340 t) 3)
, not for
model series 90 7.657 8) 2)
Only NAFTA trailer cross member, towing capa‐
city 5,000 lbs. 3)
Only NAFTA trailer cross member, towing capa‐
city 7,500 lbs. 352
Tech nical da ta

4)
Only NAFTA trailer cross member, towing capa‐
city 5,000 or 7,500 lbs.
6) In trailer operation, no individual maximum per‐
missible gross weight of those specified in the
ta ble may be exceeded.
8) The vehicle length forve hicles with the model
series 90 7.657 (Ca rgoVa n) is 290 in (7,367 mm).
9) It is not possible to tow a trailer on vehicles
which ha venot been equipped wi tha trailer cou‐
pling as standard. In this case, the maximum per‐
missible gross vehicle weight cor responds tothe
maximum permissible gross weight of theve hicle
combination.
% If
th e trailer coupling is retrofitted, the identi‐
fi cation pla tes should be adap ted according ly
with the altered, maximum permissible
we ights. Please consult an authorized
Mercedes-Benz Center if you ha veany fur‐
th er questions. The body builder label is
found on the front-end
module abo vethera diator and con tains the maxi‐
mum permissible curb weight forth eve hicles. Lashing points and car
rier sy stems Information about
the cargo tie-down points *
NO
TERisk of accident if the maximum
loading capacity of the cargo tie-down
point is exceeded If
yo u combine various cargo tie-down points
to secure a load, alw aysta ke the maximum
loading capacity of thewe akest cargo tie-
down point into account.
During maximum full- stop braking, forc es may
act which can multiply thewe ight of the load. #
Always use se veral cargo tie-down
points todistribute and spread the load.
Distribute the load on the cargo tie-
down points evenly. The nominal
tensile stre ngth is the maximum per‐
missible tensile forc e.
Fu rther information on the cargo tie-down points
and tie-down eyes can be obtained in the "T rans‐
porting" section (/ page 272).
Ti e-d owney es
No minal tensile stre ngth of the tie-down eyes Ti
e-d owney es Nominal tensile
st re ngth
Pa ssenger Van3 50 daN
Cargo Van8 00 daN Loading
rails
No minal tensile stre ngth of the cargo tie-
down points in the cargo compa rtment Cargo tie-down
point
No
minal tensile
st re ngth
Loading rails on cargo
compartment floor 500 daN
Lo we r loading rail on
side wall 200 daN
Up per loading rail on
side wall 12
5 daN The
values specified apply only toloads resting
on the cargo compartment floor if you obse rve
th efo llowing:
R The load is secured totwo cargo tie-down
points on thera il
R The dis tance tothe nearest load-securing
point on the same rail is appr oximately 1 m Information about
roof racks &
WARNING Risk of inju ryif maximum roof
load is exceeded
If yo u place a load on thero of as well as any
ex tern al and internal attachments, theve hi‐
cle's center of gr avity will be raised and the
usual driving characteristics, as well as the
st eering and braking characteristics, will
ch ange. During cornering, theve hicle will tilt
more se verely and ma yre act more sluggishly
to steering mo vements.
If yo uexc eed the maximum roof load, the
driving characteristics, as well as thesteering Te
ch nical da ta353

Android
Auto ......................................... 252
Connecting a mobile phone .............. 253
Control using the application but‐
to ns .................................................. 253
Ending .............................................. 253
No te ................................................. 253
Overview .......................................... 252
Sound settings ................................. 253
Tr ans ferred vehicle data ...................2 53
Animals Pets in theve hicle .............................. 45
Anti-lock braking sy stem
see ABS (Anti-lock Braking Sy stem)
Anti-skid chains
see Snow chains
Anti-theft Alarm sy stem
see ATA (Anti -Theft Alarm sy stem)
Anti-theft pr otection
Immobilizer ........................................ .61
Anti-theft pr otection
see ATA (Anti -Theft Alarm sy stem)
Apple CarPlay ®
...................................... 251
Connecting an iPhone ®
.................... 252
Control using the application but‐
to ns .................................................. 252
Ending .............................................. 252
No tes ................................................ 251
Overview ...........................................2 51
Sound settings ................................. 252
Tr ans ferred vehicle data ...................2 53
Ashtr ays
In the windshield stowage com‐
partment ............................................ 79
ASR (acceleration skid cont rol) .......... .147
Assistance graphic (on-board com‐
puter) ..................................................... 17 9
ASS YST PLUS ........................................ 278
Battery disconnection periods .......... 278
Displ aying the service due date ........ 278
Fu nction/no tes ................................ 278
Re gular maintenance work ............... 278
Special service requirements .......... .278
ATA (Anti-Theft Alarm sy stem) .............. .61
Ac tivating/deactivating the interior
motion sensor .................................... 63
Fu nction .............................................. 61
Interior motion sensor function .......... 63
St opping the alarm ............................. 62
Switching theto w- aw ay alarm
on/off ................................................ 62
To w- aw ay alarm function .................... 62 At
tachments .......................................... .22
AT TENTION ASSI ST....................... 162, 16 3
Fu nction ........................................... 16 2
Setting .............................................. 16 3
Sy stem limitations ............................1 62
Au thorized workshop
see Qualified specialist workshop
Au tomatic distance control
see Active Dis tance Assi stDISTRONIC
Au tomatic driving lights ........................84
Au tomatic transmission
DIRECT SELECT le ver ........................ 12 2
Engaging drive position .................... 12 3
Engaging neutral ............................... 12 2
Engaging reve rsege ar ...................... 12 2
Kickdown .......................................... 124
Re stricting the shift range ................ 124
Selecting pa rkposition .....................1 23
Tr ansmission position display .......... .122
Tr ansmission positions .................... .122
Au xiliary heating ..................................1 05
Fu nction ........................................... 105
Axle load .............................................. .338 B
Back support see Lumbar support (4-w ay)
BA S (Brake Assist Sy stem) .................. 14 6
Battery Charging ........................................... 295
Charging a vehicle battery ................2 95
Disconnecting the auxiliary battery
in the engine compartment .............. 300
Disconnecting thest ar ter battery .... 298
Jump -sta rting (vehicle) .................... .295
Ke y .................................................... .47
No tes (vehicle) ................................. 294
Re moving or ins talling thest ar ter
battery .............................................2 99
St arter battery .................................. 297
Battery main switch Notes ................................................ 12 0
Switching po wer supp lyon/off ......... 121
Belt see Seat belt
Belt warning
see Seat belt
Blind Spot Assist .................................. 16 4
Ac tivating/deactivating .................... 16 5
Fu nction ........................................... 16 4
Re ar Cross Traf fic Alert .................... 16 6388
Index

St
arting an automatic gasst ation
sear ch.............................................. 227
St arting the automatic service sta‐
tion sear ch....................................... 227
In tern et
Calling up a web page ...................... 257
Calling up thewe b br ows er set‐
tings .................................................2 58
Calling up web br ows er options .......2 58
Closing the br ows er .........................2 59
Deleting a bookma rk........................ 258
Deleting his tory ................................ 258
Managing bookmar ks....................... 258
In tern etconnection
Au tomatic disconnection .................. 256
Canceling permission (mobile
phone) ............................................. .256
Communication module function ..... 254
Connection status ............................ 256
Disconnection following Inactivity .... 256
Displaying the connection status .... .256
Es tablishing ...................................... 256
Es tablishing automatically ................ 256
Information ...................................... 254
Mobile phone de tails ........................ 256
Re strictions ...................................... 254
Setting access da ta(Blue tooth ®
) .....2 55
Setting up (Blu etoo th®
) .................... 255
Setting up (Wi-Fi) .............................. 255
Internet radio
Calling up thest ation list (category
last selec ted) .................................... 261
Internet radio
see TuneIn
iPhone ®
see Apple CarPl ay® J
Jack ........................................................ 327
Hydraulic .......................................... 306
Re moving thehy draulic jack from
th estow age compartment .............. .307
St orage location of hydraulic jack .... 306
Jump-start connection .........................295 K
Ke y........................................................... 46
Battery ............................................... 47
Electrical consumption ....................... 47
Fu nctions ........................................... 46
Ke yring attachment ........................... 47
Mechanical key .................................. .47Overview ............................................ 46
Problem ..............................................48
Ra
dio connection ...............................46
Un locking setting ................................ 47 L
Labeling (tires) see Tire labeling
Lane de tection (au tomatic)
see Active Lane Keeping Assist
Lane Keeping Assist ............................ .166
Fu nction ........................................... 16 6
Sy stem limitations ............................1 66
Tr ailer operation .............................. .166
Lane Keeping Assist
see Active Lane Keeping Assist
see Lane Keeping Assist
Language ............................................... 213
No tes ................................................ 213
Setting .............................................. 213
LA TC H-type (ISOFIX) child seat
securing sy stem
In stalling ............................................ .41
Le vel control
see ENR (elect ronic le vel control)
License pla telamp (changing bulbs) .... 93
Light switch (o verview) ........................ .84
Lighting see Lights
Lights ...................................................... 84
Ad aptive Highbeam Assist .................. 86
Au tomatic driving lights ...................... 84
Combination swit ch............................ 85
Co rnering light ................................... 85
Driving abroad (symmetrical low
beam) .................................................84
Haza rdwa rning lamps ........................ 85
High beam .......................................... 85
High-beam flasher .............................. 85
Indicator ............................................ .85
Light switch ........................................ 84
Low beam ........................................... 84
Pa rking light ...................................... .84
Re ar fog light ...................................... 84
Re sponsibility with lighting sy stems ... 84
Setting theex terior lighting switch-
off delay time .....................................86
Setting the instrument lighting ......... 178
Switching the sur round lighting
on/off ................................................ 87
Limited Warranty (vehicle) ....................27 398
Index

Operating sy
stem
On-board computer .......................... .176
Operator's Manual (digital) ...................20
Outside mir rors ...................................... 97
fo lding in/out .................................... .97
Setting ................................................ 97
Setting options ................................... 16
Overhead control panel Adjusting the interior lighting .............87
Overview ............................................. 11P
Pa int (cleaning instructions) ...............287
Pa int code ............................................ .338
Pa rk position
Engaging ........................................... 12 3
Engaging au tomatically .................... .123
Pa rking aid
see Parking Assist PARKTRONIC
Pa rking Assist PARKTRONIC ...............15 6
Ac tivating ......................................... 15 6
Ad justing warning tones ................... 15 6
Drive AwayAssi st............................. 16 5
Fu nction ........................................... 15 6
Switching off .................................... 15 6
Sy stem limitations ............................1 56
Pa rking brake (electrical)
see Electric parking brake
Pa rking brake (manual)
see Manual parking brake
Pa rking for an extended period ...........14 4
Pa rking light .......................................... .84
Pa rking options
see Parking service
Pa rking service .................................... .240
No tes ................................................ 24 0
Selecting pa rking options ................ .240
Showing a parking option on the
map .................................................. 241
Pa rtition sliding door
Fr om the cargo compartment .............57
Fr om the driver's compartment ..........56
Pe rm issible gross mass ...................... 338
Pe rm issible towing me thods .............. 300
Pe ts in the vehicle .................................. 45
Phone book see Contacts
PIN pr otection
Ac tivating/deactivating .................... 213Placing a load on
the wheel ar ch........ 277
Plastic trim (care) ................................ 290
POI Quick access .................................... 230
Selecting ...........................................2 19
POI symbols Selecting .......................................... 236
Po we r supp ly
Battery main switch .......................... 121
Switching on (s tart/s top button) ...... 109
Po we rwa sher (care) ............................2 86
Po we r windo ws
see Side window
Pr ev ious destinations
Selecting .......................................... .219
Profile Calling up suggestions ..................... 203
Configuring suggestions ...................2 04
Creating a new profile ..................... .202
Deleting sug gestions ........................ 204
Maximum number of profiles .......... .202
Overview .......................................... 202
Re naming suggestions ..................... 204
Selecting a profile ............................ 203
Selecting profile options .................. 203
Showing the profile selection when
st arting theve hicle ........................... 203
Suggestions (o verview) .................... 203
Profile see User profile Q
QR code (rescue card) ...........................27
Qualified specialist workshop .............. 26 R
Ra ck systems (information) ................274
Ra dar senso rs....................................... 14 5
Ra dio
Ac tivating ......................................... 265
Ac tivating/deactivating radio text .... 267
Calling up thest ation list .................. 266
Deleting stations .............................. 266
Direct frequency ent ry..................... 266
Displaying eme rgency warnings ...... .266
Displ aying information ...................... 267
Displaying radio text ......................... 267
Editing station presets .................... .266
Menu (on-boa rdcompu ter) ............... 181
Moving stations ................................ 266 402
Index

Closing using
theke y ........................ .60
Con venience closing ......................... .60
Con venience opening ......................... 60
Opening .............................................. 58
Opening (all) ....................................... 58
Opening wi th theke y .......................... 60
Side wind ows
Problem ..............................................61
Re setting ............................................ 60
Size designation (tire) .......................... 321
Sliding door B-pillar door sill (button) ..................... 52
Center console (button) ..................... 52
Child saf ety lock ................................ .44
Closing (from inside) .......................... .51
Closing (from outside) ........................ 51
Opening (from inside) .........................51
Opening (from outside) ....................... 51
SmartK ey
Ac oustic locking verification signal ..... 47
Smartphone see Android Auto
see Apple CarPlay ®
see Telephone
Snow chains ......................................... 309
Soc ket (12 V) .......................................... 80
Ca rgo compartment ........................... 81
Driver's seat ....................................... 80
Fr ont center console .......................... 80
Soc ket (1 15V) ......................................... 80
Lo we r control panel ............................ 80
Software update ................................... 214
Information .......................................2 14
Pe rforming ........................................2 14
Sy stem updates ................................ 214
Sound see Sound settings
Sound settings .....................................2 70
Ad justing the balance/fader ............ 270
Ad justing treble, mid-range and
bass settings .................................... 270
Au tomatic volume adjustment .......... 270
Calls up the sound menu .................. 270
Information ....................................... 270
Spare wheel Installing/ removing ......................... .333
No tes ............................................... 332
Special seat belt retractor ..................... 40
Speciali stwork shop .............................. 26 Speech dialog sy
stem
see Voice Cont rol Sy stem
Speed rating (ti re)................................ 321
Speedome ter (digital) .......................... 17 9
St andby mode
Ac tivating/deactivating .................... 14 5
St art/s top button
Pa rking theve hicle ........................... 14 0
St arting theve hicle ........................... 11 0
Switching on the po wer supply or
th e ignition ....................................... 109
St arting
see Vehicle
St arting assi stance
see Jump -sta rt connection
St arting-o ffaid
see Hill start assist
St ation
Deleting ............................................ 266
Direct frequency entry ..................... 266
Moving ............................................. 266
Sear ching ........................................ .266
Setting ............................................. 266
St oring ............................................. 266
St ation list
Calling up ......................................... 266
St ation presets
Modifying ......................................... 266
St ationary heating
Problems .......................................... 108
St ationary heating/ventilation
Ad justing (on-board computer) ......... 107
St ationary heating/ventilation
see Auxilia ryheating
see Hot-water auxiliary heater
Ste ering wheel ...................................... 176
Ad justing ............................................ 76
Buttons ............................................. 176
St opping the ala rm(ATA )...................... .62
St ow age areas
see Stow age space
St ow age comp artments
see Stow age space
St ow age space ....................................... 77
Armrest .............................................. 77
Cen ter console ................................... 77
Cockpit .............................................. .77
Door ................................................... 77
Glasses compartment ........................ 78 Index
405