2020 MERCEDES-BENZ SPRINTER open hood

P
Opens the hood →
278
Q Left-hand switch panel
Sets thewo rking speed (ADR) →
16 9
R Light switch
Headlamp range adjus ter S
Adjusts driver's seat →
66
T Seat heating →
76
Cent ral locking →
49
U Driver's po wer window switch →
60 At
aglance – Cockpit 7

Problems with
the side windo ws Problem
Possible causes/consequences and 0050 0050Solutions
A side window cann otbe
closed and the cause is
not obvious. #
Check tosee if there are any objects in the window guide.
& WARNING Risk of becoming trapped or fata lly injured if reve rs‐
ing pr otection is not activated
If yo u close a side wind owagain immediately af ter it has been
bloc ked, the side window will close with increased or maximum
fo rc e. The reve rsing feature will then not be active.
Pa rts of the body could become trapped in the closing area in the
process. #
Make sure that no parts of the body are in the closing area. #
Tostop the closing process, release the button or press the
button again tore-open the side windo w. If a side window is obstructed during closing, and
reopens again slightl y,
yo u can proceed as follo ws: #
Immedia tely afte rth e window is obstructed, pull the cor responding
button again until the side window has closed, and hold the button
fo r an additional second.
The side window is closed with increased forc e.
If th e side window is obstructed again and reopens slightl y,yo u can pro‐
ceed as follo ws: #
Repeat the pr evious step.
The side window is closed without the automatic reve rsing function.
The side windo wscannot
be opened or closed
using the con venience
opening feature. The SmartK
eybattery is weak or dischar ged. #
Check the battery with the battery check lamp and replace if neces‐
sary (/ page47). Anti-theft pr
otection Fu
nction of the immobilizer The immobilizer pr
events your vehicle from being
st ar ted without the cor rect key.
The immobilizer is automatically activated when
th e ignition is switched off, and deactivated when
th e ignition is switched on.
When leaving theve hicle, alw aysta ke thekey
with you and lock theve hicle. If theke y is left
inside theve hicle, an yone can start the engine.
% In
theeve ntthe engine does not start despi te
th eve hicle's star ter battery having suf ficient
ch arge ,th e immobilizer is defective. Contact
a qu alified specialist workshop or call
1-800-367-63 72(inthe USA) or
1-800-387-0 100(in Canada). ATA
(Anti-Theft Alarm sy stem) Fu
nction of ATA(Anti- theft Alarm sy stem)
If th eATA system is armed, a visual and audible
alarm is triggered in thefo llowing situations:
R a side door is opened
R there ar-end door is opened
R the hood is opened
R the interior motion sensor is triggered
(/ page 63)
R theto w- aw ay alarm is triggered
(/ page 62) Opening and closing
61

AT
A is au tomatical lyarmed af ter appro ximately
fi ve seconds in thefo llowing situation:
R afte rth eve hicle has been loc ked with the
SmartK ey When
theATA system is armed, indicator lamp
1 flashes in theove rhead cont rol panel.
AT A is au tomatical lydeactivated in thefo llowing
situations:
R After unlocking theve hicle with the Smart‐
Ke y.
R After pressing thest art/ stop button with the
SmartK eyinside theve hicle.
Arming/disarming ATA(Anti- theft Alarm sys‐
te m)
If th e alarm sy stem is armed, a visual and audible
alarm is triggered in thefo llowing situations:
R A door is opened
R The hood is opened
% The alarm is not deactivated,
even if you
immediately close the open door that has
triggered it, forex ample.
Arming #
Close all the doors. #
Lock theve hicle with the SmartK ey.
Indicator lamp 1intheove rhead cont rol
panel flashes. Disarming
#
Unlock theve hicle with the SmartK ey.
Indicator lamp 1intheove rhead cont rol
panel goes out.
% The
vehicle loc ksagain automatically if you
do not open a door within 40 seconds af ter
unlo cking theve hicle.
St opping the ala rm #
Press the0036 or0037 button on the Smart‐
Ke y.
or #
Press thest art/ stop button with the Smart‐
Ke y inside theve hicle.
The alarm stops. Fu
nction of theto w- aw ay alarm Fu
nction of theto w- aw ay alarm
A visual and audible ala rmis triggered if the incli‐
nation of theve hicle changes when theto w- aw ay
alarm is activated. This can be the case if the
ve hicle is raised on one side, forex ample. Arming/disarming
theto w- aw ay alarm Arming/disarming
#
Lock theve hicle with thekey.
The tow- aw ay alarm is automatically armed
af te r about 40 seconds: #
Open theve hicle with thekey.
The tow- aw ay alarm is deactivated.
The tow- aw ay alarm is only armed when thefo l‐
lowing components are closed:
R the driver's door and the front-passenger
door
R the side doors
R there ar-end doors 62
Opening and closing

#
Insert the lens in the lamp housing until it
engages. #
Place the lens with the lamp housing in posi‐
tion and engage it. Wi
ndshield wipers Switching
the front windshield wipers on and
off 1
00D4 Single wipe/wiping with washer fluid
0047 005AWindshield wipe rsoff
0048 0062 Intermittent wiping, normal
Ve hicles with rain sensors: automatic wiping,
normal
0049 0063 Intermit tent wiping, frequent
Ve hicles with rain sensors: automatic wiping,
frequent
004A 00AA Continuous wiping, slow
004B 00A9 Continuous wiping, fast#
Turn the combination switch tothe cor re‐
sponding position 0047–004B. #
Single wipe/washing: pressthe button on
th e combination switch in the direction of
ar row 1.
R 00D3 Single wipe
R 00D4 Wipes with washer fluid Swit
ching there ar window wiper on/off 1
00E2 Single wipe/wash
2 00C5 Intermittent wiping #
Single wipe: press button1tothe point of
re sis tance. #
Wiping with washer fluid: press button 1
be yond the point of resis tan ce. #
Toswitch intermittent wiping on or off:
press button 2.
If th ere ar wind owwiper is swit ched on, the
00C5 symbol will appear on the Instrument
Displa y. Re
placing the windshield wiper blades &
WARNING Risk of becoming trapped if
th e windshield wipers are switched on
while wiper blades are being replaced
If th e windshield wipers begin tomo vewhile
yo u are changing the wiper blades, you can
be trapped bythe wiper arm. #
Always switch off the windshield wipers
and the ignition before changing the
wiper blades. &
WARNING Risk of inju ryfrom using the
windshield wipers while the engine hood
is open
When the engine hood is open and the wind‐
shield wipers are set in motion, you can be
trapped bythe wiper linkage. #
Always switch off the windshield wipers
and ignition before opening the engine
hood. Light and vision
95

%
If
th e wiper blades are wornout, they will not
wipe the windshield proper ly.Re place the
wiper blades twice a year, preferably in
spring and fall. #
Fold wiper arm 3away from the windshield. #
Hold wiper arm 3and turn the wiper blade
aw ay from wiper arm 3inthe direction of
th e ar row asfar as it will go. #
Slide catch 2upwards in the direction of the
ar row until it engages. #
Fold back the wiper blade onto the wiper arm. #
Remo vewiper blade 1from wiper arm. #
Insert new washer blade 1inthe holder on
wiper arm 3.
When doing so, take into account the dif fere nt
lengths of the wiper blades:
R Driver's side: long wiper blade
R Front-passenger side: short wiper blade #
Slide catch 2down wards until it engages. #
Fold wiper arm 3back onto the windshield. Re
placing the windshield wiper blades (WET
WIPER SYSTEM) &
WARNING Risk of becoming trapped if
th e windshield wipers are switched on
while wiper blades are being replaced
If th e windshield wipers begin tomo vewhile
yo u are changing the wiper blades, you can
be trapped bythe wiper arm. #
Always switch off the windshield wipers
and the ignition before changing the
wiper blades. &
WARNING Risk of inju ryfrom using the
windshield wipers while the engine hood
is open
When the engine hood is open and the wind‐
shield wipers are set in motion, you can be
trapped bythe wiper linkage. #
Always switch off the windshield wipers
and ignition before opening the engine
hood. %
If
th e wiper blades are wornout, they will not
wipe the windshield proper ly.Re place the
wiper blades twice a year, preferably in
spring and fall. #
Fold wiper arm 3away from the windshield. #
Hold wiper arm 3and turn the wiper blade
aw ay from wiper arm 3inthe direction of
th e ar row asfar as it will go. #
Slide catch 2upwards in the direction of the
ar row until it engages. #
Remo vewiper blade 1from the wiper arm in
th e direction of ar row4. #
Carefully remo vehose 5from the wiper
blade. #
Attach hose 5tothe new wiper blade. #
Insert new washer blade 1inthe holder on
wiper arm 3.
When doing so, take into account the dif fere nt
lengths of the wiper blades:
R Driver's side: long wiper blade
R front-passen ger side: short wiper blade #
Slide catch 2down wards until it engages. #
Fold back the wiper blade onto the wiper arm. 96
Light and vision

Calling up
the DEF le velga uge
On-board computer:
4 Service #
Select DEFand confirm.
The DEF le vel and the DEF range appear. Instrument Display wi
thcolor display
1 DEF le vel Instrument Display with black
and white dis‐
play
1 DEF le vel
Re filling DEF
* NO
TEEngine damage due toDEF being
in the fuel #
DEF must not be used tofill th e fuel
ta nk. #
Only use DEF tofill th e DEF tank. #
Do not overfill the DEF tank. *
NO
TEContamination of theve hicle inte‐
ri or due toDEF leakage #
After adding, careful lyclose the DEF
re fill con tainer. #
Avoid car rying DEF refill con tainers per‐
manently in theve hicle. Re
quirements:
R The ignition is switched off.
The following messages that appear in succes‐
sion in the multifunction display indicate that you
need torefill th e DEF tank:
R Refill Additive See Operator's Manual
The DEF tank has fallen below thefirs twa rn‐
ing thre shold.
R Refill Additive Starts until Emerg. Op.: XXX
See Operator's Manual
The DEF supply has fallen below there ser ve
mar k.
Af terth e message appears forth efirs t time,
th ere maining DEF supp lywill last for appro x‐
ima tely 1,200 mi (1,900 km) and you can
st art the engine a fur ther 16 times. The num‐
ber of remaining engine starts XX(16 to1) is
shown in the message everytime the engine
is star ted.
R Refill Additive Emergency Op.: XXX mph See
Operator's Manual
You can only drive theve hicle at a maximum
speed of 5 mph (8 km/h).
Re fill qu antity:
Wi th a prom ptinthe displa ya t least 2 l
Wi thout a prom ptinthe displa yat least 8 l Yo
u can also ha vethe DEF le vel displa yed
( / page 137).
Opening the DEF filler cap on filler caps that
are not loc kable #
Open the hood. Driving and parking
137

#
Turn DEF filler cap 1coun ter-clockwise and
re mo veit.
Opening the DEF filler cap on loc kable filler
caps #
Open the hood. #
Take tool 4 for unlocking DEF filler cap 1
from theve hicle tool kit. #
Pull co ver3 on DEF filler cap 1up, turn
90° and release. #
Insert tool 4 in holes 2of DEF filler cap
1. #
Turn DEF filler cap 1coun ter-clockwise and
re mo veit. Preparing
the DEF refill canis ter Va
riant 1 Va
riant 2 #
Unscr ewthe cap on DEF refill canis ter1. #
Screw disposable hose 2onto the opening
of DEF refill canis ter1 until hand-tight. 13 8
Driving and pa rking

Overview of Instrument Display
&
WARNING Risk of accident due toan
instrument display malfunction
If th e Instrument Display has failed or mal‐
functioned, you may not recognize function
re strictions applying tosaf etyre leva nt sys‐
te ms.
The operating saf ety of your vehicle may be
impaired. #
Drive on carefull y. #
Have theve hicle checked immediately
at a qualified specialist workshop. If
yo u are uncer tain rega rding the operational
saf ety of your vehicle, park theve hicle safely as
soon as possible. Inform a qualified specialist
wo rkshop.
Instrument Display Example: Instrument Display with color display
1
Speedome ter
2 Multifunction display
3 Tach ome ter
4 Coolant temp erature display
5 Fuel le vel and fuel filler flap location indicator
In normal driving mode, coolant temp erature dis‐
play 4is permitted torise tothere d marking. Example: Instrument Display with black and white
display
1
Speedome ter
2 Indicator lamps display
3 Tach ome ter
4 Multifunction display
* NO
TEEngine damage due toexc essively
high engine speeds The engine will be damaged if
you drive with
th e engine in theov errevving range. #
Do not drive wi th the engine in theove r‐
re vving range. When
there d marking in tach ome ter3 is
re ached (o verspeed range), the fuel supply will be
inter rupte d in order toprotect the engine. &
WARNING Danger of bu rns when open‐
ing the hood
If yo u open the hood when the engine has
ove rheated or during a fire inthe engine com‐
partment, you could come into con tact wi th
hot gases or other escaping operating fluids. #
Before opening the hood, allow the
engine tocool down. #
Intheeve nt of a fire inthe engine com‐
partment, keep the hood closed and call
th efire service. Instrument Display and on-board computer
175