2020 MERCEDES-BENZ C-CLASS ESTATE Owners Manual

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oily products
R Do not use polish on matt decorative foil.
Po lishing will ha vethe ef fect of shining the
fo il-wrapped sur face.
R Do not treat matt or stru ctured deco rative
fo ils with wax.Pe rm anent stains may occur.
Sc ratches, cor rosive deposits, areas af fected by
cor rosion and damage caused byincor rect care
cannot al ways be comple tely re paired. In such
cases, visit a qualified specialist workshop.
Yo u can obtain more information on care and
cleaning products from the manufacturer.
In the case of foil-wrapped sur faces, optical dif‐
fe re nces may occur between the sur faces that
we renot pr otected bya decorative foil af ter
re moving a decorative foil.
% Have wo rkor repairs todecorative foils car‐
ri ed out at a qualified specialist workshop,
e.g. in a Mercedes-Benz Service Centre. Note
s on care of car parts &
WARNING Risk of entrapment if the
windscreen wipers are swit ched on while
th e windscreen is being cleaned
If th e windscreen wipers are set in motion
while you are cleaning the windscreen or
wiper blades, you can be trapped bythe
wiper arm. #
Alw ays switch off the windscreen wip‐
ers and the ignition before cleaning the
windscreen or wiper blades. &
WARNING Risk of burn s fromtheta il‐
pipe and tailpipe trims
The exhaust tailpipe and tailpipe trims can
become very hot. If you come into contact
with these parts of theve hicle, you could
burn yourself. #
Alw ays be particular lycareful around
th eta ilpipe and theta ilpipe trims and
supervise children especially closely in
th is area. #
Allow vehicle parts tocool down before
to uching them. To
avo id damage totheve hicle, obser vethe
no tes on cleaning and care of thefo llowing vehi‐
cle parts:
Wheels and rims
R Use wate r and acid-free alloy wheel cleaners.
R Do not use acidic alloy wheel cleaners to
re mo vebrake dust. This could damage wheel
bolts and brake components.
R Toavo id cor rosion of the brake disks and
brakepads, drive theve hicle for a few
minutes af ter cleaning before parking it. The
brake disks and brakepads warm up and dry
out.
Wi ndo ws
R Clean the windo wsinside and outside with a
damp clo thand with a cleaning agent recom‐
mended for Mercedes-Benz.
R Do not use dry clo ths or abrasive or sol vent-
based cleaning agents toclean the inside of
windo ws. 390
Maintenance and care

Wi
per blades
R Movethe wiper arms into there placement
position (/ page144).
R With th e wiper arms folded out, clean the
wiper blades with a damp clo th.
R Do not clean the wiper blades too of ten.
Ex terior lighting
R Clean the lenses with a wet sponge and mild
cleaning agent, e.g. car sha mpoo.
R Only use cleaning agents or cleaning clo ths
th at are suitable for plast ic lenses.
Sensors
R Clean the sensors in the front and rear
bumpers with a soft clo thand car shampoo
(/ page 192).
R When using a high -pressure cleaner,maintain
a minimum dis tance of 30 cm.
Re versing camera and 360° Camera
R Open the camera co ver with the multimedia
sy stem (/ page 234).
R Use clean water and a soft clo thtoclean the
came ralens. R
Do not use a high-pressure cleaner.
Ta ilpipes
R Clean with a cleaning agent recommended
fo r Mercedes-Benz, especially inthe winter
and af terwa shing theve hicle.
R Do not use acidic cleaning agents.
Tr ailer hitch
R Obse rveth e no tes on care in the trailer hitch
manufacturer's operating instructions.
R Do not clean the ball neck with a high-pres‐
sure cleaner or solvent.
R Remo vetraces of rust on the ball, forex am‐
ple, with a wire brush.
R Remo vedirt with a lint-free clo th.
R After cleaning, lightly oil or grease the ball
head.
% Before using trailers with anti- torsional cou‐
pling, obser vethe manufacturer's operating
instructions. Note
s on care of the interior &
WARNING Risk of injury from plastic
parts breaking off af terth e use of sol‐
ve nt-based care products
Ca reand cleaning products con taining sol‐
ve nts can cause su rfaces in the cockpit to
become porous. When the airbags are
deplo yed, plastic parts may break away. #
Do not use any care or cleaning prod‐
ucts containing sol vents toclean the
cockpit. &
WARNING Risk of injury or death from
bleached seat belts
Bleaching or dyeing seat belts can se verely
we aken them.
This can, forex ample, cause seat belts to
te ar or fail in an accident. #
Never blea chor dye seat belts. To
avo id damage totheve hicle, obser vethefo l‐
lowing no tes on cleaning and care: Maintenance and care
391

Seat belts
R Clean with luk ewarmand soapy water.
R Do not use chemical cleaning agents.
R Do not dry byheating them toove r 80°C or
ex posing them todirect sunlight.
Display
R Switch off the display and let it cool down.
R Clean the sur face carefully with a microfibre
clo thand a suitable display care product
(TF T-LC D).
R Do not use any other agents.
Plastic trim R Clean with a damp microfibre clo th.
R For heavy soiling: use a cleaner recommen‐
ded for Mercedes-Benz.
R Do not attach sticke rs,fi lms or similar mate‐
ri als.
R Do not allow cosmetics, insect repellent or
sun cream tocome in contact wi th the plas‐
tic trim.
Re alwo od and trim elements
R Clean with a mic rofibre clo th. R
Blackpiano-lac quer look: clean with a damp
clo thand soapy water.
R For heavy soiling: use a cleaner recommen‐
ded for Mercedes-Benz.
R Do not use sol vent-based cleaning agents,
polishes or waxes.
Ro of lining
R Clean with a brush or dry shampoo.
Carpet
R Use a carpet and textile cleaning agent rec‐
ommended for Mercedes-Benz.
St eering wheel made of genuine leather or
DINAMICA
* NO
TEDama gecaused bywrong cleaners #
Do not use solvent-based cleaning
agents such as tarre mo ver or wheel
cleaner; neither should you use pol‐
ishes or waxes. Otherwise you may
damage thefinish. R
Clean wi tha damp clo thand 1% soapy water
solution and then wipe with a dry clo th.R
For heavy soiling: use a cleaner recommen‐
ded for Mercedes-Benz.
R Leather care: use a leath er care agentthat
has been recommended for Mercedes-Benz.
R Do not allow the leather tobecome too
damp.
R Do not use a microfibre clo th.
% Leather is a natural product. It has natural
surface propert ies, such as dif fere nces in
st ru cture, mar kscaused bygrow thand
injury or subtle colour dif fere nces.
Genuine leather seat co vers
R Clean with a damp clo thand then wipe with a
dry clo th.
R Leather care: use a leath er care agentthat
has been recommended for Mercedes-Benz.
R Do not allow th e leathertobecome too
damp.
R Do not use a microfibre clo th.
DINAMICA seat co vers
R Clean with a damp clo th.
R Do not use a mic rofibre clo th. 392
Maintenance and care

Imitation leather seat co
vers
R Clean with a damp clo thand 1% soapy water.
R Do not use a mic rofibre clo th.
Fa bric seat co vers
R Clean with a damp mic rofibre clo thand 1%
soapy water and allow todry. Maintenance and care
393

Emer
gency Re
moving the saf etyve st The saf
etyve sts are located in thestow age com‐
partments in the driver's and front passenger
door. #
Toremo ve:pull out the saf etyve st bag by
th e loop. #
Open the saf etyve st bag and pull out the
saf etyve st.
% There are also saf etyve st compa rtments in
th ere ar door stowage compartments in
which saf etyve sts can be stored. 1
Maximum number of washes
2 Maximum wash temp erature
3 Do not bleach
4 Do not iron
5 Do not tumble dry
6 Do not dry clean
7 Class 2 saf etyve st
The requ irements defined bythe legal standard
are on ly fulfilled if the saf etyve st isthe cor rect
size and is fully closed.
Re place the saf etyve st inthefo llowing cases:
R there flective strips are damaged or dirty R
the maximum permissible number of washes
is exceeded
R thefluorescence has faded Wa
rning triangle Re
moving the warning triangle #
Remo ve wa rning triangle 1. 394
Breakdown assis tance

Setting up
thewa rning triangle #
Fold side reflectors 1upwards toform a tri‐
angle and attach at theto p using upper
press-stud 2. #
Fold legs 3down and out tothe side. Fi
rs t-aid kit (soft-sided) overview Fir
st-aid kit (so ftsided) 1is in the load com‐
partment in the left-hand stowage net. Re
moving the fire extinguisher &
WARNING Risk of accident due toan
incor rectly secu redfire extinguisher in
th e driver's foot we ll
A fire extinguisher may impede pedal tr avel
or block a depressed pedal.
This jeopardises the operating and road
saf ety of theve hicle.
The fire extinguisher can be flung around and
injure the driver or other vehicle occupants. #
Alw aysst ore and secure thefire extin‐
guisher in the brac ket. #
Do not remo vethefire extinguisher
while driving. Breakdown assi
stance 395

#
Left-hand drive vehicle: pulltab1
upwards. #
Right-hand drive vehicle: pulltab1 down‐
wa rds. #
Remo vefire extinguisher 2. Flat tyre
Note
s onflat tyres &
WARNING Risk of accident due toaflat
tyre
A flat tyre se verely affects the driving charac‐
te rist ics as well as thesteering and braking
of theve hicle.
Ty res without run-flat characteristics: #
Do not drive with a flat tyre. #
Chan getheflat tyre immediately with
an emer gency spa rewheel or spare
wheel. Alternativel y,consult a qualified
specialist workshop.
Ty res with run-flat characteristics: #
Obse rveth e information and warning
no tes on MOExtended tyres (run-flat
tyres). In
theeve nt of a flat tyre, thefo llowing options
are available depending on your vehicle's equip‐
ment:
R Vehicles with MOExtended tyres: it is pos‐
sible tocontinue the journey for a short
period of time. Make sure you obse rvethe
no tes on MOExtended tyres (run-flat tyres)
(/ page 397).
R Vehicles with a TIREFIT kit: you can repair
th e tyre so that it is possible tocontinue the
jou rney for a short period of time. Todo this,
use the TIREFIT kit (/ page 398).
R Vehicles with Mercedes me connect: you
can make a call for breakdown assi stance via
th eove rhead control panel in the case of a
breakdown (/ page 337).
R Allvehicles: change the wheel
(/ page 425). 396
Breakdown assis tance

Note
s on MOExtended tyres (run-flat tyres) &
WARNING Risk of accident when driving
in limp -home mode
Driving in emergency mode impairs the han‐
dling characteristics of theve hicle. #
Do not exceed the permissible maxi‐
mum speed of the MOEx tended tyres. #
Avoid any abrupt steering and driving
manoeuvres as well as driving over
obs tacles (kerbs, pot holes, off-road).
This applies, in pa rticular, toa loaded
ve hicle. #
Stop driving in the emer gency mode if
yo u notice:
R banging noise
R vehicle vibration
R smoke which smells like rubber
R continuous ESP ®
inter vention
R crac ksinthe tyre side walls #
After driving in emergency mode, ha ve
th erims checkedby aqu alified special‐ ist
workshop with rega rd totheir fur ther
use. #
The defective tyre must be replaced in
eve rycase. Wi
th MOExtended tyres (run-flat tyres), you can
continue todrive your vehicle even if there is a
tot al loss of pressure in one or more tyres. How‐
eve r,th e tyre af fected must not show any clearly
visible damage.
Yo u can recognise MOExtended tyres bythe
MOExtended marking which appears on the side
wa ll of the tyre.
Ve hicles with tyre pressure monitoring sys‐
te m: MOExtended tyres may only be used in
conjunction wi than activated tyre pressure mon‐
itoring sy stem.
If a pressure loss warning message appears in
th e multifunction displa y,proceed as follo ws:
R Check the tyre for dama ge.
R If driving on, obser vethefo llowing no tes. Driving distance possible in emer
gency
mode af ter the pressure loss warning: Load condition Driving distance pos‐
sible in emergency
mode
Pa rtially laden 80 km
Fu lly laden 30 km The driving dis
tance possible in emergency
mode may vary depending on the driving style.
Obser vethe maximum permissible speed of
80 km/h.
If a tyre has gone flat and cannot be replaced
with an MOEx tended tyre, you can use a stand‐
ard tyre as a temp orary measure. TIREFIT kit
storage location The TIREFIT kit is located under
the load com‐
partment floor. Breakdown assis
tance 397