2020 MERCEDES-BENZ C-CLASS ESTATE Owners Manual

Display messages
Possible causes/consequences and M MSolutions
É Vehicle rising *Y
our vehicle is adjusting tothe le velyo u ha veselected.
É Vehicle rising Please wait *T
hevehicle le vel is too lo w.The vehicle will be raised tothe selected vehicle le vel. #
Wait until the display message disappears before pulling away.
É Please reduce speed *Y
ou are driving toofast forth e selected vehicle le vel. #
Toadjust theve hicle le vel,yo u must not drive at speeds greaterth an 60 km/h. #
Toadjust theve hicle le vel during trailer operation, you must not drive at speeds greaterth an 30 km/h.
Active Parking Assist
Manoeuvring assistance
limited See Owner's Manual *T
heParking Assist manoeuvring assis tant is temp orarily una vailable or only partially available. #
Clean all sensors of the parking and camera sy stem (/ page 390). #
Ifth e display message still appears, consult a qualified specialist workshop.
Active Parking Assist and
PARKTRONIC inoperative
See Owner's Manual *
Ve hicles with Active Parking Assis t:Ac tive Parking Assist and Parking Assist PARKTRONIC are malfunctioning.
Ve hicles without Active Parking Assis t:Pa rking Assist PARKTRONIC is malfunctioning. #
Stop theve hicle in accordance with the tra ffic conditions and restart the engine. 486
Display messages and warning/indicator lamps

Display messages
Possible causes/consequences and M MSolutions #
Ifth e display message still appears, consult a qualified specialist workshop. Driving saf
ety sy stems Display messages
Possible causes/consequences and M MSolutions
!
÷ currently unavailable See
Owner's Manual *
ABS and ESP ®
are temp orarily una vailable.
Other driving sy stems and driving saf ety sy stems (e.g. BAS) may also be temp orarily una vailable.
The brake sy stem will continue tooperate normally. Braking dis tance may increase in an emergency braking situa‐
tion. &
WARNING Risk of skidding if ABS and ESP ®
are malfunctioning
The wheels may lock du ring braking and ESP ®
does not pe rform any vehicle stabilisation.
The steerability and braking characteristics are heavily impaired and the braking dis tance may increase. In addi‐
tion, other driving saf ety sy stems are switched off. #
Drive carefully on a suitable stre tch of road, making slight steering mo vements at a speed abo ve30 km/h. #
Ifth e display message does not disappear, consult a qualified specialist workshop immediately. Drive care‐
full y. Displ
aymessa ges and warning/indicator lamps 487

Display messages
Possible causes/consequences and M MSolutions
!
÷ inoperative See Owner's
Manual *
ABS and ESP ®
are malfunctioning.
Other driving sy stems and driving saf ety sy stems (e.g. BAS) may also be malfunctioning.
The brake sy stem will continue tooperate normally. Braking dis tance may increase in an emergency braking situa‐
tion. &
WARNING Risk of skidding if ABS and ESP ®
are malfunctioning
The wheels may block duri ng braking and ESP®
does not pe rform any vehicle stabilization.
The steerability and braking characteristics are heavily impaired and the braking dis tance may increase. In addi‐
tion, other driving saf ety sy stems are switched off. #
Drive on carefull y. #
Have ABS and ESP ®
ch ecked immediately at a qualified specialist workshop. ÷
currently unavailable See
Owner's Manual *
ESP ®
is temp orarily una vailable.
Other driving sy stems and driving saf ety sy stems (e.g. BAS) may also be malfunctioning. &
WARNING Risk of skidding if ESP is malfunctioning ®
If ESP ®
is malfunctioning, ESP ®
cannot car ryout vehicle stabilisation. In addition, other driving saf ety sy stems
are switched off. #
Drive carefully on a suitable stre tch of road, making slight steering mo vements at a speed abo ve30 km/h. 488
Displaymessa ges and warning/indicator lamps

Display messages
Possible causes/consequences and M MSolutions #
Ifth e display message does not disappear, consult a qualified specialist workshop immediately. Drive care‐
full y. ÷
inoperative See Owner's
Manual *
ESP ®
is malfunctioning.
Other driving sy stems and driving saf ety sy stems (e.g. BAS) may also be malfunctioning.
The brake sy stem will continue tooperate normally. Braking dis tance may increase in an eme rgency braking situa‐
tion. &
WARNING Risk of skidding if ESP ®
is malfunctioning
If ESP ®
is malfunctioning, ESP ®
cannot car ryout vehicle stabilisation. In addition, other driving saf ety sy stems
are switched off. #
Drive on carefull y. #
Have ESP ®
ch ecked at a qualified specialist workshop. Display messages and
warning/indicator lamps 489

Display messages
Possible causes/consequences and M MSolutions
T
!
÷ inoperative See Owner's
Manual *
EBD, ABS and ESP ®
are malfunctioning.
Other driving sy stems and driving saf ety sy stems (e.g. BAS) may also be malfunctioning. &
WARNING Risk of skidding if EBD, ABS and ESP ®
are malfunctioning
The wheels may block duri ng braking and ESP®
does not pe rform any vehicle stabilization.
The steerability and braking characteristics are heavily impaired and the braking dis tance may increase. In addi‐
tion, other driving saf ety sy stems are switched off. #
Drive on carefull y. #
Have the brake sy stem checked immediately at a qualified specialist workshop. Active Brake Assist Func-
tions currently limited See
Owner's Manual
*
Ve hicles with the Driving Assistance Package: Active Brake Assi stwith cross-traf fic function, Evasi veSteering
Assist or PRE‑SAFE ®
PLUS are temp orarily una vailable or only partially available.
Ve hicles without the Driving Assistance Package: Active Brake Assi stistemp orarily una vailable. #
Drive on.
As soon as the ambient conditions are within the sy stem limits, the sy stem will become available again. #
Ifth e display message does not disappear, stop theve hicle in accordance with the tra ffic conditions and restart
th e engine. 490
Display messages and warning/indicator lamps

Display messages
Possible causes/consequences and M MSolutions
Active Brake Assist Func-
tions limited See Owner's
Manual *
Ve hicles with the Driving Assistance Package: Active Brake Assi stwith cross-traf fic function, Evasi veSteering
Assist or PRE‑SAFE ®
PLUS are temp orarily una vailable or only partially available.
Ve hicles without the Driving Assistance Package: Active Brake Assi stistemp orarily una vailable or only partially
av ailable. #
Consult a qualified specialist workshop.
Radar sensors dirty See
Owner's Manual *T
heradar sensor sy stem is malfunctioning. Possible causes:
R dirt on the sensors
R heavy rain or snow
R extended country driving wi thout other traf fic, e.g. in the desert
Driving sy stems and driving saf ety sy stems may be malfunctioning or temp orarily una vailable.
Once the cause of the problem is no longer present, the driving sy stems and driving saf ety sy stems will be available
again.
If th e display message does not disappear: #
Stop theve hicle in accordance with the tra ffic conditions. #
Clean all sensors (/ page 390). #
Restart the engine. Display messages and
warning/indicator lamps 491

Mercedes me connect
Display messages
Possible causes/consequences and M MSolutions
Mercedes me connect
Services limited See Own-
er's Manual *T
hevehicle functions forfa ult de tection are restricted.
At least one of the main functions of the Mercedes me connect sy stem is malfunctioning. #
Obser vethe no tes on the diagnostics connection (/ page 29). #
Consult a qualified specialist workshop.
G Inoperative *A
t least one of the main functions of the Mercedes me connect sy stem or of the SOS emer gency call sy stem is
malfunctioning. #
Consult a qualified specialist workshop. Battery
Display messages
Possible causes/consequences and M MSolutions
# 12 V battery See Owner's
Manual *T
he engine is off and thech arge leve l is too lo w. #
Switch off electrical consumers that are not required.
To charge the12 V battery: #
Lea vethe engine running for a few minutes, or drive an extended di stance.
*I fth e message appears while the engine is running, this indicates an on-board elect rical sy stem malfunction. 492
Display messages and warning/indicator lamps

Display messages
Possible causes/consequences and M MSolutions #
Consult a qualified specialist workshop.
# See Owner's Manual *T
he12 V battery is not being charge d.
* NO
TEPossible engine damage if you continue driving #
Do not continue driving under any circum stances. #
Consult a qualified specialist workshop. #
Stop theve hicle immediately in accordance with the traf fic conditions and switch off the engine. #
Consult a qualified specialist workshop.
# Stop vehicle See Owner's
Manual *T
he12 V battery is no longer being charge d and thech arge leve l is too lo w.
* NO
TEPossible engine damage if you continue driving #
Do not continue driving under any circum stances. #
Consult a qualified specialist workshop. #
Stop theve hicle immediately in accordance with the traf fic conditions. Do not continue driving. #
Switch off the engine. #
Consult a qualified specialist workshop. Display messages and
warning/indicator lamps 493