2020 LINCOLN MKZ HYBRID Owners Manual

Page 449 of 544

LINCOLN MKZ HYBRID 2020  Owners Manual Phone
Possible Cause and Resolution
Symptom
During a call, I can hear excessive background
noise. –
Incorrect cell phone settings.
•Check and adjust the audio settings on your cell phone. Refer to

Page 450 of 544

LINCOLN MKZ HYBRID 2020  Owners Manual Possible Cause and Resolution
Symptom
–Incorrect system settings.
•Switch automatic phonebook download on.  See Settings (page 437).
– Cell phone malfunction.
•Switch your cell phone off, rese

Page 451 of 544

LINCOLN MKZ HYBRID 2020  Owners Manual Possible Cause and Resolution
Symptom
–Incompatible cell phone.
•Check the compatibility of your cell phone on our website.
– Cell phone malfunction.
•Switch your cell phone off, reset it and

Page 452 of 544

LINCOLN MKZ HYBRID 2020  Owners Manual Navigation (If Equipped)
Possible Cause and Resolution
Symptom
I cannot enter a street name when I am
abroad. –
Incorrect entry method.
•Enter the street name with the country.
The system does not

Page 453 of 544

LINCOLN MKZ HYBRID 2020  Owners Manual Apps
Possible Cause and Resolution
Symptom
The system cannot find any apps. –Incompatible device.
•You will need an Android device with OS 4.3 or higher or an iOS device wi\
th iOS 8.0
or higher.

Page 454 of 544

LINCOLN MKZ HYBRID 2020  Owners Manual Possible Cause and Resolution
Symptom
I have an Android device that is correctly
connected, I have restarted my apps and they
are running but the system still cannot find
them. –
An issue on some ol

Page 455 of 544

LINCOLN MKZ HYBRID 2020  Owners Manual Wi-Fi Connectivity
Possible Cause and Resolution
Symptom
I cannot connect to a Wi-Fi network. –Password error.
•Enter the correct network password.
– Weak network signal.
•Move your vehicle cl

Page 456 of 544

LINCOLN MKZ HYBRID 2020  Owners Manual Possible Cause and Resolution
Symptom
If your vehicle is in a garage and you have the garage door closed, open\
 the garage
door.
•
I cannot see a network in the list of available
networks that I ex