2020 LINCOLN MKZ HYBRID Owners Manual

Trade name
Function
LED
High-mount brake lamp
LED
Side repeater lamp
LED
Glove compartment lamp
LED
Interior lamp
To replace any bulb, see your authorized dealer.
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CONNECTING THE VEHICLE TO A
MOBILE NETWORK
What Is the Modem
The modem allows you to connect your
vehicle to the Internet to use when you are
on the road.
If you enable the modem using the Lincoln
Way app, you can access the following
services:
•
Locating and remotely starting, locking
and unlocking your vehicle. See the
information in the Lincoln Way app.
• Automatic system updates. Note:
We may need to update operating
system software on your vehicle to keep
connected services updated without prior
notice to you.
Enabling the Modem Using The Lincoln
Way
1. Open the Lincoln Way app on your device and log in.
2. Select your vehicle.
3. Select the option for vehicle details.
4. Select the option to activate your vehicle.
5. Switch the ignition on. 6. Make sure that the name on the screen
matches the name shown in your Lincoln
Way account.
7. Confirm the association of your vehicle with your Lincoln Way account.
Enabling the Modem Using the
Touchscreen Select the settings option on the
feature bar.
1. Select Lincoln Connect .
2. Select
Connectivity Settings.
3. Switch connectivity features on.
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NETWORK CONNECTIVITY – TROUBLESHOOTING
Wi-Fi Network
Possible Cause and Resolution
Symptom
I cannot connect to a Wi-Fi network. –Password error.
•Enter the correct network password.
– Weak network signal.
•Move your vehicle closer to the Wi-Fi hotspot or to a place where the ne\
twork signal
is not obstructed.
– Multiple access points in range with the same SSID.
•Use a unique name for your SSID,. Do not use the default name unless it contains a
unique identifier, for example as part of the MAC address.
The Wi-Fi connection disconnects after
successful connection. –
Weak network signal.
•Move your vehicle closer to the Wi-Fi hotspot or to a place where the ne\
twork signal
is not obstructed.
I am close to a Wi-Fi hotspot but the network
signal strength is weak. –
Obstructed network signal.
•If your vehicle has a heated windshield, position your vehicle so that t\
he windshield
is not facing the Wi-Fi hotspot.
• If your vehicle has metallic tinting on the windows but not on the winds\
hield, position
your vehicle so that the windshield is facing the Wi-Fi hotspot or open \
the windows
that are facing the hotspot.
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Possible Cause and Resolution
Symptom
•If your vehicle has metallic tinting on the windows and the windshield, \
open the
windows that are facing the hotspot.
• If your vehicle is in a garage and you have the garage door closed, open\
the garage
door.
I cannot see a network in the list of available
networks that I expect to see. –
Hidden network.
•Make the network visible and try again.
I cannot see the Wi-Fi Hotspot name when I
search for Wi-Fi networks on my cell phone
or other device. –
System limitation.
•Make sure Wi-Fi hotspot visibility is on.
• The system does not provide a Wi-Fi hotspot at this time.
– Weak network signal
•Move your vehicle closer to the Wi-Fi hotspot or to a place where the ne\
twork signal
is not obstructed.
– Wi-Fi hotspot in high demand or has a slow Internet connection.
•Use an more reliable Wi-Fi hotspot.
Software downloads take too long.
–No software update available.
– Wi-Fi network requires a subscription or acceptance of terms and conditi\
ons.
•Test the connection using another device. If the network requires a subscription or
acceptance of terms and conditions, contact the network service provider\
.
The system seems to connect to a Wi-Fi
network and the signal strength is excellent
but the software does not update.
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Mobile Network
Possible Cause and Resolution
Symptom
–Modem is not enabled.
•Enable the modem through Lincoln Way.
– Weak network signal.
•Move your vehicle closer to a place where the network signal is not obst\
ructed.
I cannot confirm association with Lincoln Way
when trying to enable the modem.
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CREATING A WI-FI HOTSPOT
You can create a Wi-Fi hotspot in your
vehicle and allow devices to connect to it for
access to the Internet.
Press the button to enter the
settings menu.
1. Select Lincoln Connect.
2. Select
Vehicle Hotspot.
Note: The vehicle hotspot default setting is
on.
Finding the Wi-Fi Hotspot Name and
Password Press the button to enter the
settings menu.
1. Select
Lincoln Connect.
2. Select
Vehicle Hotspot.
3. Select
Settings.
Note: The SSID is the hotspot name.
4. Select
View Password. Connecting a Device to the Wi-Fi
Hotspot
1.
On your device, turn on Wi-Fi and select
the hotspot from the list of available Wi-Fi
networks.
2. When prompted, enter the password.
Purchasing a Data Plan
1. Connect a device to the hotspot.
Note: The vehicle network carrier’ s portal
opens on your device.
2. If the portal does not open on your device, open a website and it redirects
to the vehicle network carrier’ s portal.
Note: Secure websites do not redirect.
3. Follow the instructions on the carrier portal to purchase a plan.
Note: If you have an active plan, the system
does not redirect to the vehicle network
carrier’ s portal when you connect a device.
Visit the vehicle network carrier’ s website to
purchase more data. Note:
If data usage information is available
in the vehicle hotspot menu, it is
approximate.
Note: If you carry out a master reset, the
system does not remove your vehicle from
your vehicle network carrier’ s account. To
remove your vehicle from the account,
contact your vehicle network carrier.
Note: The vehicle network carrier provides
Vehicle Hotspot services, subject to your
vehicle network carrier agreement, coverage
and availability.
CHANGING THE WI-FI HOTSPOT
NAME OR PASSWORD Press the button to enter the
settings menu.
1. Select
Lincoln Connect .
2. Select
Vehicle Hotspot.
3. Select
Settings.
4. Select
Edit .
5. Select
Change SSID Name.
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6. Enter your required SSID.
7. Select Done.
8. Select
Change Password .
9. Enter your required password.
10. Select
Done.
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GENERAL INFORMATION
WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.
Radio Frequencies and Reception
Factors
Note:
Listening to loud audio for long
periods of time could damage your hearing. Radio Reception Factors
The further you travel from an AM or FM station, the weaker the signal and the weaker the reception.
Distance and strength
Hills, mountains, tall buildings, bridges, tunnels, freeway overpasses, \
parking garages, dense tree foliage and
thunderstorms can interfere with the reception.
Terrain
When you pass a ground-based broadcast repeating tower, a stronger signal may overtake a weaker one and
result in the audio system muting.
Station overload
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