Page 8 of 544

The Better Business Bureau (BBB) Auto
Line Program (U.S. Only) .......................275
Utilizing the Mediation/Arbitration Program (Canada Only) ..........................................
276
Getting Assistance Outside the U.S. and Canada .......................................................
277
Ordering Additional Owner's Literature ......................................................................
279
Reporting Safety Defects (U.S. Only) ......
280
Reporting Safety Defects (Canada Only) ......................................................................
280
Fuses
Fuse Specification Chart ...........................
282
Changing a Fuse .........................................
298
Maintenance
General Information ....................................
301
Opening and Closing the Hood ...............
301
Under Hood Overview ..............................
302
Engine Oil Dipstick .....................................
304
Engine Oil Check ........................................
304
Oil Change Indicator Reset ......................
305
Engine Coolant Check ...............................
305Automatic Transmission Fluid Check
......
310
Brake Fluid Check .........................................
311
Washer Fluid Check ....................................
312
Fuel Filter .......................................................
312
Changing the 12V Battery ..........................
312
Checking the Wiper Blades .......................
314
Changing the Wiper Blades ......................
314
Adjusting the Headlamps ..........................
315
Changing a Bulb ...........................................
316
Changing the Engine Air Filter .................
316
Vehicle Care
General Information .....................................
318
Cleaning Products ........................................
318
Cleaning the Exterior ..................................
319
Waxing ...........................................................
320
Cleaning the Engine ....................................
321
Cleaning the Windows and Wiper Blades .......................................................................
321
Cleaning the Interior ..................................
322
Cleaning the Instrument Panel and Instrument Cluster Lens ........................
324
Cleaning Leather Seats .............................
325Repairing Minor Paint Damage
................
325
Cleaning the Wheels ..................................
325
Vehicle Storage ...........................................
326
Body Styling Kits ..........................................
328
Wheels and Tires
Tire Sealant and Inflator Kit ......................
329
Tire Care ........................................................
336
Using Summer Tires ...................................
350
Using Snow Chains ....................................
350
Tire Pressure Monitoring System .............
351
Technical Specifications ............................
357
Capacities and Specifications
Engine Specifications .................................
359
Motorcraft Parts ...........................................
360
Vehicle Identification Number ..................
361
Vehicle Certification Label ........................
362
Transmission Code Designation .............
362
Capacities and Specifications ..................
364
Bulb Specification Chart ............................
372
5
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Page 271 of 544

Note:
Do not disconnect the battery of the
disabled vehicle as this could damage the
vehicle electrical system.
Park the booster vehicle close to the hood
of the disabled vehicle, making sure the two
vehicles do not touch.
Connecting the Jumper Cables WARNING: Do not connect the end
of the second cable to the negative (-)
terminal of the battery to be jumped. A
spark may cause an explosion of the gases
that surround the battery. WARNING:
Do not use fuel lines,
engine valve covers, windshield wiper
arms, the intake manifold, or hood latch as
ground points.
Note: Your vehicle has two battery prongs
that are accessible from under the hood,
even though the actual battery is located in
the trunk. You can jump start your vehicle
the same way conventional vehicles can be
using these prongs. Note:
Do not attach the end of the positive
cable to the studs or L-shaped eyelet located
above the positive (+) terminal of your
vehicle ’s battery. High current may flow
through and cause damage to the fuses.
Note: To avoid reverse polarity connections,
make sure that you correctly identify the
positive (+) and negative (-) terminals on both
the disabled and booster vehicles before
connecting the cables. Negative prong (–).
A
Positive prong (+).
B Note:
In the illustration, the bottom vehicle
represents the booster vehicle.
268
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Page 285 of 544
FUSE SPECIFICATION CHART
Power Distribution Box
WARNING: Always disconnect the
battery before servicing high current fuses. WARNING:
To reduce risk of
electrical shock, always replace the cover
to the power distribution box before
reconnecting the battery or refilling fluid
reservoirs. The power distribution box is in the engine
compartment. It has high-current fuses that
protect your vehicle's main electrical systems
from overloads.
If you disconnect and reconnect the battery,
you need to reset some features.
See
Changing the 12V Battery (page 312).
282
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283
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Protected Component
Fuse Rating
Fuse or Relay Number
Wiper Motor 2.
25A 1
1
Not used.
–
2
Rain sensor.
15A 2
3
Blower motor relay.
–
4
Power point 3 - back of console.
20A 1
5
Not used.
–
6
Powertrain control module - vehicle power 1.
20A 2
7
Powertrain control module power.
Powertrain control module - vehicle power 2.
20A 2
8
Emissions components.
Powertrain control module relay.
–
9
Power point 1 - driver front.
20A 1
10
Powertrain control module - vehicle power 4.
15A 3
11
Ignition coils.
Powertrain control module - vehicle power 3.
15A 3
12
Non-emissions components.
284
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Protected Component
Fuse Rating
Fuse or Relay Number
Fuel door mechanism.
10A 2
13
Not used (spare).
10A 2
14
Run/start relay.
–
15
Power point 2 - console.
20A 1
16
Power point 4.
20A 1
17
Powertrain and hybrid powertrain control module - keep
alive power.
10A 2
18
Run/start electronic power assist steering.
10A 2
19
Run/start lighting.
10A 2
20
Adaptive cruise control.
Run/start transmission switch.
15A 2
21
HEV inverter.
USB smart charger.
5A 2
22
Run/start: blind spot information system, rear view camera,
heads-up display, shifter.
15A 2
23
Not used.
–
24
285
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Protected Component
Fuse Rating
Fuse or Relay Number
Run/start anti-lock brake system.
10A 3
25
Run/start powertrain control module.
10A 3
26
Heater control valve (HCV) power 5.
10A 2
27
Right hand side headlamp ballast.
20A 2
28
Left hand side headlamp ballast.
20A 2
29
Not used.
–
30
Not used.
–
31
Hybrid electric vehicle pulse width modulated fan relay.
–
32
Not used.
–
33
Not used.
–
34
Not used (spare).
15A 2
35
Hybrid electric vehicle battery electronic control module fan.
15A 3
36
Not used.
–
37
Vacuum pump #1 relay.
–
38
286
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Protected Component
Fuse Rating
Fuse or Relay Number
Vacuum pump #2 relay.
–
39
Fuel pump relay.
–
40
Horn relay.
–
41
Not used.
–
42
Fuel door motor.
10A 2
43
Not used.
–
44
Vacuum pump monitor.
5A 2
45
Not used (spare).
10A 2
46
Brake on/off switch.
10A 3
47
Horn.
20A 2
48
Air flow monitor.
5A 2
49
Battery energy control module.
15A 2
50
Hybrid content vehicle power 1.
15A 3
51
Hybrid powertrain control module.
287
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Fuses