The Better Business Bureau (BBB) Auto
Line Program (U.S. Only) .......................275
Utilizing the Mediation/Arbitration Program (Canada Only) ..........................................
276
Getting Assistance Outside the U.S. and Canada .......................................................
277
Ordering Additional Owner's Literature ......................................................................
279
Reporting Safety Defects (U.S. Only) ......
280
Reporting Safety Defects (Canada Only) ......................................................................
280
Fuses
Fuse Specification Chart ...........................
282
Changing a Fuse .........................................
298
Maintenance
General Information ....................................
301
Opening and Closing the Hood ...............
301
Under Hood Overview ..............................
302
Engine Oil Dipstick .....................................
304
Engine Oil Check ........................................
304
Oil Change Indicator Reset ......................
305
Engine Coolant Check ...............................
305Automatic Transmission Fluid Check
......
310
Brake Fluid Check .........................................
311
Washer Fluid Check ....................................
312
Fuel Filter .......................................................
312
Changing the 12V Battery ..........................
312
Checking the Wiper Blades .......................
314
Changing the Wiper Blades ......................
314
Adjusting the Headlamps ..........................
315
Changing a Bulb ...........................................
316
Changing the Engine Air Filter .................
316
Vehicle Care
General Information .....................................
318
Cleaning Products ........................................
318
Cleaning the Exterior ..................................
319
Waxing ...........................................................
320
Cleaning the Engine ....................................
321
Cleaning the Windows and Wiper Blades .......................................................................
321
Cleaning the Interior ..................................
322
Cleaning the Instrument Panel and Instrument Cluster Lens ........................
324
Cleaning Leather Seats .............................
325Repairing Minor Paint Damage
................
325
Cleaning the Wheels ..................................
325
Vehicle Storage ...........................................
326
Body Styling Kits ..........................................
328
Wheels and Tires
Tire Sealant and Inflator Kit ......................
329
Tire Care ........................................................
336
Using Summer Tires ...................................
350
Using Snow Chains ....................................
350
Tire Pressure Monitoring System .............
351
Technical Specifications ............................
357
Capacities and Specifications
Engine Specifications .................................
359
Motorcraft Parts ...........................................
360
Vehicle Identification Number ..................
361
Vehicle Certification Label ........................
362
Transmission Code Designation .............
362
Capacities and Specifications ..................
364
Bulb Specification Chart ............................
372
5
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Table of Contents
All vehicles with directional tires, front
tires on the left side of the diagram.
Sometimes irregular tire wear can be
corrected by rotating the tires. USING SUMMER TIRES
Summer tires provide superior performance
on wet and dry roads. Summer tires do not
have the Mud and Snow (M+S or M/S) tire
traction rating on the tire side wall. Since
summer tires do not have the same traction
performance as All-season or Snow tires, we
do not recommend using summer tires when
temperatures drop to approximately 45°F
(7°C) or below (depending on tire wear and
environmental conditions) or in snow and ice
conditions. Like any tire, summer tire
performance is affected by tire wear and
environmental conditions. If you must drive
in those conditions, we recommend using
Mud and Snow (M+S, M/S), All-season or
Snow tires.
Always store your summer tires indoors at
temperatures above
19°F (-7°C). The rubber
compounds used in these tires lose flexibility
and may develop surface cracks in the tread
area at temperatures below
19°F (-7°C). If the
tires have been subjected to 19°F (-7°C) or
less, warm them in a heated space to at least
41°F (5°C)
for at least 24 hours before
installing them on a vehicle, or moving the vehicle with the tires installed, or checking
tire inflation. Do not place tires near heaters
or heating devices used to warm the room
where the tires are stored. Do not apply heat
or blow heated air directly on the tires.
Always inspect the tires after storage periods
and before use.
USING SNOW CHAINS
WARNING:
If you choose to install
snow tires on your vehicle, they must be
the same size, construction, and load range
as the original tires listed on the tire
placard, and they must be installed on all
four wheels. Mixing tires of different size
or construction on your vehicle can
adversely affect your vehicle's handling
and braking, and may lead to loss of
vehicle control.
350
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WARNING: The use of
non-recommended tires and wheels could
cause steering, suspension, axle, transfer
case or power transfer unit failure. If you
have questions regarding tire replacement,
contact your authorized dealer as soon as
possible.
The tires on your vehicle may have
all-weather treads to provide traction in rain
and snow. However, in some climates you
may need to use snow chains.
Your vehicle may not be compatible with
snow chain or cable usage with the
factory-fitted wheels and tires. Only certain
chains or snow cables have been approved
by Lincoln as safe for use on your vehicle
with the following tire size: 225/55R17. You
should only install chains or cables sized at
10 mm or less in dimension as measured on
the sidewall of your tire. Not all S-class snow
chains meet these restrictions. Chains of this
size restriction will include a tensioning device. The chains should be mounted in
pairs on the front tires only. If you need to
use chains, it is recommended that steel
wheels (of the same size and specification)
be used, as chains may chip aluminum
wheels.
Follow these guidelines when using traction
devices:
•
If possible, avoid fully loading your
vehicle
• Purchase chains or cables from a
manufacturer that clearly labels body to
tire dimension restrictions.
• When driving with snow chains or cables,
do not exceed
30 mph (48 km/h) or the
maximum speed recommended by the
chain manufacturer; whichever is less.
• Drive cautiously. If you hear the chains
or cables rub or bang against the vehicle,
stop and retighten them. If this does not
work, remove the chains or cables and
prevent vehicle damage. •
Remove the chains or cables when they
are no longer needed. Do not use the
chains or cables on dry roads.
• If a temporary spare tire is mounted on
your vehicle, do not use snow chains on
the axle with the temporary spare tire.
If you have any questions regarding snow
tires or snow chains, please contact your
authorized dealer.
TIRE PRESSURE MONITORING
SYSTEM WARNING: The tire pressure
monitoring system is not a substitute for
manually checking tire pressures. You
should periodically check tire pressures
using a pressure gauge. Failure to correctly
maintain tire pressures could increase the
risk of tire failure, loss of control, vehicle
rollover and personal injury.
351
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Wheels and Tires
Scheduled Maintenance and Mechanical
Repairs.................................................................15
Warranty on Replacement Parts........................15
Replacing a Lost Key or Remote Control.............................................................61
Reporting Safety Defects (Canada Only)..............................................................280
Reporting Safety Defects (U.S. Only)......280
Resuming the Set Speed............................227
Roadside Assistance
...................................265
Vehicles Sold in Canada: Getting Roadside
Assistance.......................................................266
Vehicles sold in the United States: Getting Roadside Assistance....................................265
Vehicles Sold in the United States: Using Roadside Assistance....................................265
Roadside Emergencies...............................265
Running-In See: Breaking-In.................................................262
Running Out of Fuel......................................181 Refilling With a Portable Fuel Container........181
S
Safety Canopy™................................................51
Safety Precautions........................................179 Satellite Radio
...............................................386
Satellite Radio Electronic Serial Number
(ESN)..................................................................387
Satellite Radio Reception Factors..................386
SiriusXM Satellite Radio Service.....................387
Troubleshooting..................................................388
Scheduled Maintenance Record...............471
Scheduled Maintenance
............................462
Seatbelt Extensions........................................43
Seatbelt Height Adjustment.........................39
Seatbelt Reminder
...........................................41
Belt-Minder™............................................................41
Seatbelts...........................................................36 Principle of Operation..........................................36
Seatbelt Warning Lamp and Indicator Chime..............................................................40
Conditions of operation......................................40
Seats.................................................................146
Security..............................................................77
Settings
...........................................................437
911 Assist...............................................................438
Ambient Lighting................................................439
Audio.....................................................................438
Automatic Updates............................................438
Bluetooth..............................................................438
Charge Settings..................................................438
Clock......................................................................438
Display...................................................................438 Driver Assist.........................................................438
General..................................................................438
Lincoln Way..........................................................438
Message Center.................................................438
Mobile Apps.........................................................438
Multi Contour Seats...........................................438
Navigation............................................................438
Personal Profiles.................................................439
Phone....................................................................438
Seats......................................................................438
Sound.....................................................................437
Valet Mode...........................................................439
Vehicle...................................................................438
Voice Control.......................................................438
Setting the Cruise Control Speed............226 Changing the Set Speed..................................226
Side Airbags
.....................................................50
Side Sensing System...................................212
Object Distance Indicator.................................213
Sitting in the Correct Position....................146
Snow Chains See: Using Snow Chains..................................350
Special Notices
................................................15
New Vehicle Limited Warranty...........................15
On Board Diagnostics Data Link
Connector...........................................................16
Special Instructions...............................................15
538
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Index
Second Stage: Checking Tire Pressure........333
Tips for Use of your TMK..................................330
What to do after the Tire has been
Sealed...............................................................334
What to do when a Tire Is Punctured.............331
Tires See: Wheels and Tires......................................329
Towing a Trailer..............................................261
Towing the Vehicle on Four Wheels........261 Emergency Towing.............................................261
Recreational Towing...........................................261
Towing..............................................................261
Traction Control............................................204 Principle of Operation.......................................204
Transmission Code Designation..............362
Transmission
...................................................193
Transporting the Vehicle............................272
U
Under Hood Overview................................302
Unique Driving Characteristics..................173
Universal Garage Door Opener................157 HomeLink Wireless Control System...............157
USB Port
.........................................................389
Using Adaptive Cruise Control.................227 Automatic Cancellation......................................231
Blocked Sensor...................................................233 Canceling the Set Speed..................................231
Changing the Set Speed..................................230
Detection Issues..................................................231
Following a Vehicle...........................................229
Following a Vehicle to a Complete
Stop...................................................................229
Hilly Condition Usage........................................231
Overriding the Set Speed................................
230
Park Brake Application......................................231
Resuming the Set Speed...................................231
Setting the Adaptive Cruise Speed...............228
Setting the Adaptive Cruise Speed When Your Vehicle is Stationary......................................
228
Setting the Gap Distance.................................229
Switching Adaptive Cruise Control Off..........231
Switching Adaptive Cruise Control On.........228
Switching to Normal Cruise Control..............235
System Not Available........................................233
Using MyKey With Remote Start Systems..........................................................65
Using Snow Chains.....................................350
Using Stability Control
................................206
Using Summer Tires....................................350
Using Traction Control................................204
Switching the System Off.................................204
System Indicator Lights and Messages........204
Using a Switch....................................................204
Using the Information Display Controls.......204 Using Voice Recognition
............................392
Apps........................................................................\
401
Automatic Blower Motor Speed
Reduction.........................................................403
Climate..................................................................396
Entertainment......................................................394
General..................................................................393
Navigation............................................................399
Phone.....................................................................397
SiriusXM Traffic and Travel Link.....................402
Voice Settings.....................................................402
Utilizing the Mediation/Arbitration Program (Canada Only)
.............................................276
V
Vehicle Care
...................................................318
General Information............................................318
Vehicle Certification Label
.........................362
Vehicle Identification Number...................361
Vehicle Storage............................................326
Body.......................................................................326
Brakes....................................................................327
Cooling system....................................................327
Disconnecting Your 12 Volt Battery................327
Engine...................................................................326
Fuel system..........................................................327
General.................................................................326
540
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Index