2020 LINCOLN MKZ HYBRID service

Action
Message
The electric parking brake is not fully released.
Park Brake Not Released
The electric parking brake system has been put into a special mode that is used to allow serviceof the rear brakes. Contact an authorized dealer.
Park Brake Maintenance Mode
The electric park brake system has detected a condition that requires service. Some functionalitymay still be available. See an authorized dealer.
Park Brake Limited Function Service
Required
The electric parking brake system has detected a condition that requires service. See an authorized dealer.
Park Brake Malfunction Service Now
Numerous park brake applies have overheated the system. Wait 2 minutes before attemptingto apply again.
Park Brake System Overheated
Power Steering Action
Message
The power steering system has detected a condition that requires service\
. See your authorized dealer.
Steering Fault Service Now
The power steering system is not working. Stop the vehicle in a safe place. Contact yourauthorized dealer.
Steering Loss Stop Safely
The power steering system has detected a condition within the power stee\
ring system or passiveentry or passive start system requires service. Contact your authorized dealer.
Steering Assist Fault Service Required
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Transmission
Action
Message
See your authorized dealer.
Transmission Malfunction Service Now
The transmission is overheating and needs to cool. Stop in a safe place as soon as it’ s possible.
Transmission Over Temperature Stop
Safely
The transmission has overheated and needs to cool. Stop in a safe place as soon as it’ s possible.
Transmission Overheating Stop Safely
See your authorized dealer.
Transmission Service Required
Transmission is getting hot. Stop to let it cool.
Transmission Too Hot Press Brake
The transmission has limited functionality. See an authorized dealer.
Transmission Limited Function See Manual
Transmission is too cold. Wait for it to warm up before you drive.
Transmission Warming Up Please Wait
A reminder to shift into park. In addition, this message is typical afte\
r reconnecting or rechargingthe battery until you cycle the ignition to the on mode. See Changing the 12V Battery (page
312).
Transmission Not in Park
Displays when the transmission has adjusted the shift strategy.
Transmission Adjusted
Displays when the transmission is adjusting the shift strategy.
Transmission AdaptMode
Displays when the transmission shift lever is locked and unable to select gears.
Transmission IndicatMode Lockup On
Displays when the transmission shift lever is unlocked and free to select gears.
Transmission IndicatMode Lockup Off
Displays when an invalid gear has been selected.
Invalid Gear Selection
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Action
Message
Displays to request the operator to apply the brake as needed by the transmission.
Press Brake Pedal
Displays when the brake pedal needs to be depressed to enable the transmission to shift from park.
Depress Brake to Shift from Park
Displays when the neutral button N needs to be pressed again to enter ne\
utral hold. See Auto-matic Transmission (page 193).
Press N again to Enter Stay in Neutral
Mode
Displays when neutral hold is active.
See Automatic Transmission (page 193).
Stay in Neutral Mode Engaged
Displays when neutral hold is active.
See General Information (page 110).
Stay in Neutral Tow Engaged See Manual
to Disable
Displays when there is a system fault and the park brake needs to be depressed before exiting the vehicle. See your authorized dealer.
SHIFT SYS FAULT Confirm Park Brake
Apply Before Exiting the Vehicle
Displays when there is a system fault and the park brake needs to be depressed before exitingthe vehicle. See your authorized dealer.
SHIFT SYS FAULT Cannot Shift Trans Use
Park Brake to Secure Vehicle
See your authorized dealer.
SHIFT SYS FAULT Service Required
Displays when there is a system fault while the vehicle is shifting to p\
ark. See your authorized dealer.
SHIFT SYS FAULT Vehicle is Shifting to
Park
Displays when there is a system fault while the vehicle is shifting to r\
everse. See your authorized dealer.
SHIFT SYS FAULT Reverse Unavailable
Service Required
See your authorized dealer.
SHIFT SYS FAULT Drive Unavailable Select
L for Drive Service Required
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MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Information Displays

Action
Message
See your authorized dealer.
SHIFT SYS FAULT Neutral Unavailable
Service Required
See your authorized dealer.
SHIFT SYS FAULT Low Unavailable Service
Required
Displays when neutral tow is active and the ignition needs to be turned \
off. See Towing the
Vehicle on Four Wheels (page 261).
Neutral Tow Engaged Turn Ignition Off for
Towing
Displays while attempting to exit neutral tow. The brake pedal needs to be depressed and parkbutton selected to deactivate.
See Towing the Vehicle on Four Wheels (page 261).
Neutral Tow Engaged Depress Brake and
Select Park to Exit Neutral Tow
Displays when neutral tow is active and the park brake needs to be released.
See Towing the
Vehicle on Four Wheels (page 261).
Neutral Tow Remove Park Brake for
Towing
Displays when neutral tow has been deactivated.
Neutral Tow Disengaged
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Answer
Question
In order to make sure that the climate control system can begin heatingthe cabin or defrosting the windshield as soon as a driver requests it, the engine coolant temperature has to be kept sufficiently hot.
Keeping the engine on is required to maintain the correct coolant temperature.
Why does my engine stay on when it is extremely cold outside?
Your vehicle's engine and transmission are designed to deliver thepower you need at the most efficient engine speed. This may be
higher than expected during heavy accelerations, and may fluctuate when driving at a steady speed. These are characteristics of the
Atkinson engine cycle and the transmission technology that help maximize your hybrid's fuel economy.
Why does my engine rev up so high sometimes when I accelerate?
Change the engine oil every 10,000 mi (16,000 km) or once per yearunder normal operating conditions.
What is the engine oil change service interval?
Yes. Your hybrid vehicle can use E15 (15% ethanol, 85% gasoline)fuel, but you may notice slightly reduced fuel economy because
ethanol contains less energy per gallon than gasoline. Your hybrid vehicle is not designed to use E85 (85% ethanol).
Can I put E15 or E85 in my vehicle, and how will it affect my fuel
economy?
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Note:
If you do not add new fuel during an
18-month period, fuel freshness mode will
use fuel until approximately 1.2 gal (4.5 L) of
fuel remains in the fuel tank.
During fuel freshness mode:
• The information display will indicate fuel
freshness mode is active.
• EV Now mode will not be available.
• Most of the electric-only driving range
will be saved until fuel freshness mode
is completed.
Note: EV Now mode will become available
when less than 1.2 gal (4.5 L) of fuel remains
in the fuel tank.
Note: When the fuel level is less than
one-quarter full, refueling your vehicle will
end fuel freshness mode.
Note: We recommend you use a fuel
stabilizer if you use less than a full tank of
fuel during an 18-month period.
FUEL FILLER FUNNEL LOCATION
The fuel filler funnel is under the luggage
compartment floor covering. RUNNING OUT OF FUEL
Avoid running out of fuel because this
situation may have an adverse effect on
vehicle components.If you have run out of fuel:
•
To start the vehicle with a keyless
ignition, just start the engine. Crank time
will be longer than usual.
• Normally, adding 1 gal (3.8 L) of fuel is
enough to restart the vehicle. If the
vehicle is out of fuel and on a steep
grade, more than
1 gal (3.8 L) may be
required.
• The service engine soon indicator may
come on.
Refilling With a Portable Fuel Container WARNING:
Flow of fuel through a
fuel pump nozzle can produce static
electricity. This can cause a fire if you are
filling an ungrounded fuel container. WARNING:
Do not insert the nozzle
of a fuel container or an aftermarket funnel
into the fuel filler neck. This may damage
the fuel system filler neck or its seal and
cause fuel to run onto the ground.
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EMISSION LAW
WARNING: Do not remove or alter
the original equipment floor covering or
insulation between it and the metal floor
of the vehicle. The floor covering and
insulation protect occupants of the vehicle
from the engine and exhaust system heat
and noise. On vehicles with no original
equipment floor covering insulation, do not
carry passengers in a manner that permits
prolonged skin contact with the metal floor.
Failure to follow these instructions may
result in fire or personal injury.
U.S. federal laws and certain state laws
prohibit removing or rendering inoperative
emission control system components. Similar
federal or provincial laws may apply in
Canada. We do not approve of any vehicle
modification without first determining
applicable laws. Tampering with emissions control
systems including related sensors
or the Diesel Exhaust Fluid system
can result in reduced engine power and the
illumination of the service engine soon light.
Tampering With a Noise Control
System
Federal laws prohibit the following acts:
• Removal or rendering inoperative by any
person other than for purposes of
maintenance.
• Repair or replacement of any device or
element of the design incorporated into
a new vehicle for the purpose of noise
control prior to its sale or delivery to the
ultimate purchaser or while it is in use.
• The use of the vehicle after any person
removes or renders inoperative any
device or element of the design. The U.S. Environmental Protection Agency
may presume to constitute tampering as
follows:
•
Removal of hood blanket, fender apron
absorbers, fender apron barriers,
underbody noise shields or acoustically
absorptive material.
• Tampering or rendering inoperative the
engine speed governor, to allow engine
speed to exceed manufacturer
specifications.
If the engine does not start, runs rough,
experiences a decrease in engine
performance, experiences excess fuel
consumption or produces excessive exhaust
smoke, check for the following:
• A plugged or disconnected air inlet
system hose.
• A plugged engine air filter element.
• Water in the fuel filter and water
separator.
• A clogged fuel filter.
• Contaminated fuel.
• Air in the fuel system, due to loose
connections.
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The scheduled maintenance items listed in
scheduled maintenance information are
essential to the life and performance of your
vehicle and to its emissions system.
If you use anything other than Lincoln,
Motorcraft or Lincoln-authorized parts for
maintenance replacements or for service of
components affecting emission control, such
non-Lincoln parts should be equivalent to
genuine Lincoln Motor Company parts in
performance and durability.
Illumination of the service engine soon
indicator, charging system warning light or
the temperature warning light, fluid leaks,
strange odors, smoke or loss of engine
power could indicate that the emission
control system is not working properly.
An improperly operating or damaged exhaust
system may allow exhaust to enter the
vehicle. Have a damaged or improperly
operating exhaust system inspected and
repaired immediately.
Do not make any unauthorized changes to
your vehicle or engine. By law, vehicle
owners and anyone who manufactures,
repairs, services, sells, leases, trades
vehicles, or supervises a fleet of vehicles are
not permitted to intentionally remove an
emission control device or prevent it from
working. Information about your vehicle
’s
emission system is on the Vehicle Emission
Control Information Decal located on or near
the engine. This decal also lists engine
displacement.
Please consult your warranty information for
complete details.
On-Board Diagnostics (OBD-II)
Your vehicle has a computer known as the
on-board diagnostics system (OBD-II) that
monitors the engine ’s emission control
system. The system protects the environment
by making sure that your vehicle continues
to meet government emission standards. The
OBD-II system also assists a service
technician in properly servicing your vehicle. When the service engine soon
indicator illuminates, the OBD-II
system has detected a malfunction.
Temporary malfunctions may cause the
service engine soon indicator to illuminate.
Examples are:
1. Your vehicle has run out of fuel—the engine may misfire or run poorly.
2. Poor fuel quality or water in the fuel—the
engine may misfire or run poorly.
3. The fuel fill inlet may not have closed properly. See Refueling (page 182).
4. Driving through deep water—the electrical system may be wet.
You can correct these temporary
malfunctions by filling the fuel tank with good
quality fuel, properly closing the fuel fill inlet
or letting the electrical system dry out. After
three driving cycles without these or any
other temporary malfunctions present, the
service engine soon indicator should stay off
the next time you start the engine. A driving
cycle consists of a cold engine startup
followed by mixed city and highway driving.
No additional vehicle service is required.
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