2020 LINCOLN MKZ HYBRID transmission oil

The Better Business Bureau (BBB) Auto
Line Program (U.S. Only) .......................275
Utilizing the Mediation/Arbitration Program (Canada Only) ..........................................
276
Getting Assistance Outside the U.S. and Canada .......................................................
277
Ordering Additional Owner's Literature ......................................................................
279
Reporting Safety Defects (U.S. Only) ......
280
Reporting Safety Defects (Canada Only) ......................................................................
280
Fuses
Fuse Specification Chart ...........................
282
Changing a Fuse .........................................
298
Maintenance
General Information ....................................
301
Opening and Closing the Hood ...............
301
Under Hood Overview ..............................
302
Engine Oil Dipstick .....................................
304
Engine Oil Check ........................................
304
Oil Change Indicator Reset ......................
305
Engine Coolant Check ...............................
305Automatic Transmission Fluid Check
......
310
Brake Fluid Check .........................................
311
Washer Fluid Check ....................................
312
Fuel Filter .......................................................
312
Changing the 12V Battery ..........................
312
Checking the Wiper Blades .......................
314
Changing the Wiper Blades ......................
314
Adjusting the Headlamps ..........................
315
Changing a Bulb ...........................................
316
Changing the Engine Air Filter .................
316
Vehicle Care
General Information .....................................
318
Cleaning Products ........................................
318
Cleaning the Exterior ..................................
319
Waxing ...........................................................
320
Cleaning the Engine ....................................
321
Cleaning the Windows and Wiper Blades .......................................................................
321
Cleaning the Interior ..................................
322
Cleaning the Instrument Panel and Instrument Cluster Lens ........................
324
Cleaning Leather Seats .............................
325Repairing Minor Paint Damage
................
325
Cleaning the Wheels ..................................
325
Vehicle Storage ...........................................
326
Body Styling Kits ..........................................
328
Wheels and Tires
Tire Sealant and Inflator Kit ......................
329
Tire Care ........................................................
336
Using Summer Tires ...................................
350
Using Snow Chains ....................................
350
Tire Pressure Monitoring System .............
351
Technical Specifications ............................
357
Capacities and Specifications
Engine Specifications .................................
359
Motorcraft Parts ...........................................
360
Vehicle Identification Number ..................
361
Vehicle Certification Label ........................
362
Transmission Code Designation .............
362
Capacities and Specifications ..................
364
Bulb Specification Chart ............................
372
5
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Table of Contents

Answer
Question
In order to make sure that the climate control system can begin heatingthe cabin or defrosting the windshield as soon as a driver requests it, the engine coolant temperature has to be kept sufficiently hot.
Keeping the engine on is required to maintain the correct coolant temperature.
Why does my engine stay on when it is extremely cold outside?
Your vehicle's engine and transmission are designed to deliver thepower you need at the most efficient engine speed. This may be
higher than expected during heavy accelerations, and may fluctuate when driving at a steady speed. These are characteristics of the
Atkinson engine cycle and the transmission technology that help maximize your hybrid's fuel economy.
Why does my engine rev up so high sometimes when I accelerate?
Change the engine oil every 10,000 mi (16,000 km) or once per yearunder normal operating conditions.
What is the engine oil change service interval?
Yes. Your hybrid vehicle can use E15 (15% ethanol, 85% gasoline)fuel, but you may notice slightly reduced fuel economy because
ethanol contains less energy per gallon than gasoline. Your hybrid vehicle is not designed to use E85 (85% ethanol).
Can I put E15 or E85 in my vehicle, and how will it affect my fuel
economy?
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MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Unique Driving Characteristics

Materials
Specification
Name
WSS-M17B21-A
R-1234yf Refrigerant (U.S.)
R-1234yf Refrigerant / Frigorigène R-1234yf (Canada)
YN-33-A (U.S.)
HS7Z-19B519-BA (Canada)
WSS-M2C31-B2
Motorcraft® R-1234yf Refrigerant POE Oil (U.S.)
Motorcraft® R-1234yf Refrigerant POE Oil / Huile POE pour frigorigène R-1234yf
Motorcraft® (Canada)
YN-34 (U.S. & Canada)
Automatic Transmission
Note: Automatic transmissions that require
MERCON® LV transmission fluid should only
use MERCON® LV transmission fluid. The
use of any other fluid could cause
transmission damage.
365
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Capacities and Specifications

Multi-point Inspection
Tires for wear and proper pressure 2
Fluid levels 1
; fill if necessary
Windshield for cracks, chips or pits
For oil and fluid leaks
Washer spray and wiper operation
Half-shaft dust boots
Hazard warning system operation
1 Brake, coolant recovery reservoir, automatic transmission and window washer
2 If your vehicle is equipped with a temporary mobility kit, check the tir\
e sealant expiration Use By date on the canister. Replace as needed.
Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive way
to perform a thorough inspection of your
vehicle. Your checklist gives you immediate
feedback on the overall condition of your
vehicle.
466
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Scheduled Maintenance

NORMAL SCHEDULED MAINTENANCE
Normal Scheduled Maintenance
1
Change the engine oil and filter. 2
Every 12 months or
10,000 mi (16,000 km). The
oil monitoring system
displays a message in the
information display. Rotate the tires, inspect tire wear and measure tread depth.
Inspect the automatic transmission fluid level. Consult dealer for requi\
rements.
Inspect the brake pads, rotors, hoses and parking brake.
Inspect the engine and motor electronics coolant level/strength and hose\
s.
Inspect the exhaust system and heat shields.
Inspect the half-shaft boots.
Inspect the steering linkage, ball joints, suspension and tie-rod ends.
Inspect the wheels and related components for abnormal noise, wear, looseness or drag.
1 Do not exceed one year or
10,000 mi (16,000 km) between service intervals. We recommend performing a multi-point inspection.
2 Reset the oil monitoring system after engine oil and filter changes.
See Oil Change Indicator Reset (page 305).
467
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Scheduled Maintenance

Brake Fluid Maintenance
1
Change the brake fluid. 2
Every 3 Years
1 Perform this maintenance item every 3 years. Do not exceed the designated time for the interval.
2 Brake fluid servicing requires special equipment available at your authorize\
d dealer. Other Maintenance Items
1
Replace the cabin air filter.
Every 20,000 mi
(32,000 km)
Replace the engine air filter.
Every
30,000 mi
(48,000 km)
Replace the spark plugs.
Every
100,000 mi
(160,000 km)
Change the automatic transmission fluid.
Every
150,000 mi
(240,000 km)
Change the engine coolant. 2
At
200,000 mi
(322,000 km)
1 Perform these maintenance items within 3,000 mi (4,800 km) of the last engine oil and filter change. Do not exceed the designated distance
for the interval.
2 Initial replacement at 10 years or
200,000 mi (322,000 km), then every five years or 100,000 mi (160,000 km).
468
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Scheduled Maintenance

SPECIAL OPERATING CONDITIONS
SCHEDULED MAINTENANCE
If you operate your vehicle primarily in any
of the following conditions, you need to perform extra maintenance as indicated. If
you operate your vehicle occasionally under
any of these conditions, it is not necessary
to perform the extra maintenance. For
specific recommendations, see your
dealership service advisor or technician. Towing a Trailer or Using a Car-top Carrier
Change the engine oil and filter every 12 months or 10,000 mi (16,000 km). The oil monitoring system displays
a message in the information display. Perform the services listed in the Normal Scheduled Maintenance chart.
As required
Change the automatic transmission fluid.
Every
30,000 mi
(48,000 km)
Replace the spark plugs.
Every
60,000 mi
(96,000 km)
469
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Scheduled Maintenance

Automatic Climate Control...........................141
Directing Air to the Footwell Air Vents...........141
Directing Air to the Instrument Panel Air
Vents...................................................................141
Setting the Blower Motor Speed......................141
Setting the Temperature.....................................141
Switching Auto Mode On and Off....................141
Switching Defrost On and Off..........................142
Switching Dual Zone Mode On and Off........143
Switching Maximum Air Conditioning On and Off.......................................................................143
Switching Maximum Defrost On and Off.......143
Switching Recirculated Air On and Off..........143
Switching the Air Conditioning On and Off.......................................................................142
Switching the Climate Control On and Off.......................................................................142
Automatic High Beam Control....................93
Automatic High Beam Control Indicators........................................................94
Automatic Transmission..............................193 Brake-Shift Interlock Override.........................196
If Your Vehicle Gets Stuck In Mud or
Snow...................................................................197
Push Button Shift Transmission.......................193
Automatic Transmission Fluid Check.......310
Autowipers.......................................................85 Autowipers Settings.............................................85 Auxiliary Power Points.................................163
110 Volt AC Power Point.....................................163
12 Volt DC Power Point......................................163
Locations...............................................................163
B
Battery See: Changing the 12V Battery........................312
Blind Spot Information System.................242 Switching the System Off and On..................244
System Errors......................................................244
Using the Blind Spot Information
System..............................................................243
BLIS See: Blind Spot Information System..............242
Body Styling Kits...........................................328
Bonnet Lock See: Opening and Closing the Hood.............301
Booster Seats
..................................................30
Types of Booster Seats.......................................30
Brake Fluid Check..........................................311 Brake Fluid Service Interval..............................312
Brakes..............................................................198 General Information............................................198
Breaking-In....................................................262
Bulb Specification Chart.............................372 C
Cabin Air Filter
...............................................145
Canceling the Set Speed...........................227
Capacities and Specifications...................364 Air Conditioning System...................................
364
Automatic Transmission...................................365
Engine Coolant...................................................366
Engine Oil.............................................................368
Fuel Tank..............................................................369
Grease...................................................................369
Hydraulic Brake System...................................370
Inverter System Coolant...................................367
Locks.......................................................................371
Washer Reservoir.................................................371
Car Wash See: Cleaning the Exterior................................319
Catalytic Converter
.......................................188
On-Board Diagnostics (OBD-II)........................189
Readiness for Inspection and Maintenance
(I/M) Testing......................................................190
Center Console
.............................................165
Changing a Bulb............................................316
Replacing Bulbs...................................................316
Changing a Fuse..........................................298 Fuses.....................................................................298
Changing the 12V Battery...........................312
Changing the Engine Air Filter..................316
530
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Index