2020 LINCOLN MKZ HYBRID keyless

MyKey – Troubleshooting
...........................65
Doors and Locks
Locking and Unlocking .................................
67
Power Decklid ..................................................
71
Keyless Entry ...................................................
73
Interior Luggage Compartment Release ........................................................................\
.
75
Security
Passive Anti-Theft System ...........................
77
Anti-Theft Alarm .............................................
78
Steering Wheel
Adjusting the Steering Wheel - Vehicles With: Manual Adjustable Steering
Column .........................................................
80
Adjusting the Steering Wheel - Vehicles With: Power Adjustable Steering Column
........................................................................\
80
Audio Control .................................................
82
Voice Control ..................................................
82
Cruise Control - Vehicles With: Adaptive Cruise Control With Stop and Go ..........
82Cruise Control - Vehicles With: Cruise
Control .........................................................
83
Information Display Control ........................
83
Heated Steering Wheel ...............................
83
Horn ..................................................................
83
Wipers and Washers
Windshield Wipers ........................................
84
Autowipers ......................................................
85
Windshield Washers .....................................
86
Lighting
General Information ......................................
87
Lighting Control ..............................................
87
Autolamps .......................................................
88
Instrument Lighting Dimmer .......................
89
Headlamp Exit Delay ....................................
89
Daytime Running Lamps - Vehicles With: Daytime Running Lamps (DRL) ..............
89
Daytime Running Lamps - Vehicles With: Configurable Daytime Running Lamps
........................................................................\
89
Adaptive Headlamps ....................................
90
Direction Indicators .......................................
90Welcome Lighting
...........................................
91
Interior Lamps ..................................................
91
Ambient Lighting ...........................................
92
Automatic High Beam Control
What Is Automatic High Beam Control ........................................................................\
.
93
Switching Automatic High Beam Control On and Off ...................................................
93
Automatic High Beam Control Indicators ........................................................................\
.
94
Overriding Automatic High Beam Control ........................................................................\
.
94
Windows and Mirrors
Power Windows .............................................
95
Global Opening and Closing ......................
96
Exterior Mirrors ...............................................
96
Interior Mirror ..................................................
98
Sun Visors .......................................................
99
Sun Shades .....................................................
99
Moonroof .........................................................
99
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MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Table of Contents

Instrument Cluster
Gauges
...........................................................102
Warning Lamps and Indicators .................
104
Audible Warnings and Indicators .............
109
Information Displays
General Information .....................................
110
Information Messages .................................
121
Climate Control
Automatic Climate Control ..........................
141
Hints on Controlling the Interior Climate .......................................................................
143
Heated Rear Window ..................................
144
Heated Exterior Mirrors ..............................
144
Cabin Air Filter ..............................................
145
Remote Start ..................................................
145
Seats
Sitting in the Correct Position ...................
146
Head Restraints .............................................
147
Power Seats ...................................................
148
Memory Function .........................................
152Rear Seats
......................................................
153
Heated Seats .................................................
154
Climate Controlled Seats ...........................
155
Garage Door Opener
Universal Garage Door Opener ...............
157
Auxiliary Power Points
Auxiliary Power Points ................................
163
Storage Compartments
Center Console ............................................
165
Overhead Console ......................................
165
Rear Seat Armrest ........................................
165
Starting and Stopping the Engine
General Information .....................................
167
Keyless Starting ............................................
167
Starting a Hybrid Electric Vehicle System .......................................................................
168
Engine Block Heater .....................................
171Unique Driving Characteristics
Hybrid Vehicle Operation
...........................
173
EcoSelect ........................................................
175
Hybrid Vehicle Frequently Asked Questions ...................................................
176
Fuel and Refueling
Safety Precautions .......................................
179
Fuel Quality ...................................................
180
Fuel Filler Funnel Location .........................
181
Running Out of Fuel .....................................
181
Refueling ........................................................
182
Fuel Consumption ........................................
185
Engine Emission Control
Emission Law .................................................
187
Catalytic Converter ......................................
188
High Voltage Battery
General Information ......................................
191
High Voltage Shutoff Switch .....................
192
3
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Table of Contents

Direction indicators. See Direction Indicators (page 90).
A
Instrument cluster.
See Gauges (page 102). See Warning Lamps and Indicators (page 104).
B
Wiper lever.
See Wipers and Washers (page 84).
C
Information and entertainment display.
D
Audio unit.
See Audio Unit (page 382).
E
Hazard warning flasher switch.
See Hazard Flashers (page 266).
F
Parking aid switch.
See Parking Aids (page 208).
G
Heated rear window switch.
See Heated Rear Window (page 144).
H
Climate controls.
See Climate Control (page 141).
I
Start button.
See Keyless Entry (page 73).
J
Entertainment, navigation and phone.
K
Voice control.
See Voice Control (page 82).
L
Horn.M
Steering wheel adjustment.
See Adjusting the Steering Wheel (page 80).
N
Cruise control switches.
See What Is Cruise Control (page 226).
O
Information display controls.
See Information Displays (page 110).
P
Parking brake.
See Electric Parking Brake (page 199).
Q
Lighting control.
See Lighting Control (page 87). Instrument lighting dimmer. See Instrument Lighting Dimmer (page 89).
R
20
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing At a Glance

Number of MyKeys
Indicates the number of MyKeys
programmed to your vehicle. Use this feature
to detect how many MyKeys you have for
your vehicle and determine when all MyKeys
have been deleted.
Number of Admin Keys
Indicates how many admin keys are
programmed to your vehicle. Use this feature
to determine how many admin keys you have
for your vehicle, and detect if an additional
MyKey has been programmed.
USING MYKEY WITH REMOTE
START SYSTEMS
MyKey is not compatible with non
Lincoln-approved, aftermarket remote start
systems. If you choose to install a remote
start system, see an authorized dealer for a
Lincoln-approved remote start system.
MYKEY – TROUBLESHOOTING Potential Causes
Condition
The key or transmitter used to start the vehicle does not have admin privileg\
es.
I cannot create a MyKey.
Vehicles with keyless start: Make sure you place the transmitter into the backup slot. See Passive
Anti-Theft System (page 77).
The key or transmitter used to start the vehicle is the only admin key. There always has to be at
least one admin key.
The passive anti-theft system is disabled or in unlimited mode.
The transmitter used to start your vehicle does not have admin privilege\
s.
I cannot program the configurable
settings. There are no MyKeys programmed to the vehicle.
See Creating a MyKey (page 63).
The key or transmitter used to start the vehicle does not have admin privileg\
es.
I cannot clear the MyKeys.
No MyKeys are created.
See Creating a MyKey (page 63).
Purchase a new key or transmitter from an authorized dealer.
I lost the only admin key.
65
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing MyKey™

LOCKING AND UNLOCKING
You can use the power door lock control or
the remote control to lock and unlock your
vehicle.
Power Door Locks
The power door lock control is on the driver
and front passenger door panels.
Unlock.
A
Lock.B Door Lock Indicator
An LED on each door window trim illuminates
when you lock the door. It remains on for
up to 10 minutes after you switch the ignition
off.
Door Lock Switch Inhibitor
When you electronically lock your vehicle,
the power door lock switch and interior trunk
release switch will not operate after 20
seconds. You must unlock your vehicle with
the remote control or keyless keypad, or
switch the ignition on, to restore function to
these switches. You can switch this feature
on or off in the information display. See
Information Messages (page 121).
Note: Switch the ignition on and off after
changing the setting in the information
display.
Rear Door Unlocking and Opening
Pull the interior door handle twice to unlock
and open a rear door. The first pull unlocks
the door and the second pull opens the door. Remote Control
You can use the remote control at any time.
Unlocking the Doors (Two-Stage Unlock) Press the button to unlock the
driver door.
Press the button again within three
seconds to unlock all doors. A tone sounds
and the direction indicators flash.
Press and hold both the lock and unlock
buttons on the remote control for three
seconds to change between driver door or
all doors unlock mode. The direction
indicators will flash twice to indicate a
change to the unlocking mode. Driver door
mode only unlocks the driver door when you
press the unlock button once. All door mode
unlocks all doors when you press the unlock
button once. The unlocking mode applies
to the remote control, keyless entry keypad
and intelligent access. You can also change
between the unlocking modes using the
information display.
See Information
Messages (page 121).
67
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Doors and LocksE138628 E138629

With your intelligent access key within 3 ft
(1 m) of your vehicle, touch the outer door
handle lock sensor for approximately one
second to lock, being careful to not touch
the unlock sensor on the back of the door
handle at the same time. After locking, you
can immediately pull on the door handle to
confirm locking occurred without
inadvertently unlocking. Locking and Unlocking the Doors with
the Key Blade If the central locking function does not
operate, lock the doors individually using the
key in the position shown.
On the driver side, turn the key clockwise to
lock. On the passenger side, turn the key
counterclockwise to lock.Smart Unlocks for Intelligent Access
Keys
This feature helps to prevent you from
locking your intelligent access key inside
your vehicle's passenger compartment or
rear cargo area.
When you electronically lock your vehicle
with any door open, the transmission is in
park (P) and the ignition is off, the system
searches for an intelligent access key inside
your vehicle after you close the last door. If
the system finds a key, all of the doors
immediately unlock and a tone sounds,
indicating a key is inside.
You can override the smart unlock feature
and intentionally lock the intelligent access
key inside your vehicle.
To do this, lock your vehicle after you have
closed all the doors by:
•
Using the keyless entry keypad.
• Pressing the lock button on another
intelligent access key.
• Touching the locking area on the front of
the door handle with another intelligent
access key in your hand.
69
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Doors and LocksE112203

Note:
Before driving your vehicle, check the
instrument cluster for a trunk ajar or door
ajar message or warning indicator. Failure
to do this could result in unintentionally
leaving the decklid open while driving.
The decklid will stop and three chimes will
sound if it detects an obstacle while opening.
Remove the obstacle to operate the decklid.
Resetting the Power Decklid
The decklid may not operate correctly and
you may need to reset it if:
• The vehicle battery charge is low.
• You disconnect the battery.
• You manually close the decklid and leave
it unlatched.
To reset the power decklid:
1. Disconnect the battery for 20 seconds then reconnect the battery.
2. Manually close the decklid making sure it is fully closed.
3. Power open the decklid using the remote
control or instrument panel button. KEYLESS ENTRY
SECURICODE™ KEYLESS ENTRY
KEYPAD
The keypad is located near the driver
window. It is invisible until you touch it, then
it lights up so you can see and touch the
appropriate buttons.
Note:
If you enter your entry code too fast
on the keypad, the unlock function may not
work. Re-enter your entry code more slowly. You can use the keypad to:
•
Lock or unlock the doors.
• Program and erase personal entry codes.
• Arm and disarm the anti-theft alarm.
• Release the trunk.
Note: The keypad does not operate a power
decklid.
73
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Doors and LocksE138637

You must have two previously programmed
intelligent access keys inside your vehicle
and the new unprogrammed intelligent
access keys readily accessible. See an
authorized dealer to have the spare key
programmed if two previously programmed
keys are not available.
Make sure that your vehicle is off before
beginning this procedure. Make sure that
you close all the doors before beginning and
that they remain closed throughout the
procedure. Perform all steps within 30
seconds of starting the sequence. Stop and
wait for at least one minute before starting
again if you perform any steps out of
sequence.
Read and understand the entire procedure
before you begin.
1.
Remove the rubber covering (A) from the
cupholder. With the buttons facing
upwards and the unlock button facing
the front of the vehicle, place the first
intelligent access in the backup slot (B).
2. Press the push button ignition switch.
3. Wait five seconds and then press the push button ignition switch again.
4. Remove the intelligent access key.
5. Within 10 seconds, place a second programmed intelligent access key in the
backup slot. Press the push button
ignition switch. 6. Wait five seconds and then press the
push button ignition switch again.
7. Remove the intelligent access key.
8. Place the unprogrammed intelligent access key in the backup slot and press
the push button ignition switch.
Programming is now complete. Verify the
remote control functions operate and your
vehicle starts with the new intelligent access
key.
If programming was not successful, wait 10
seconds and repeat Steps 1 through 7. If you
are still unsuccessful, take your vehicle to
your authorized dealer.
ANTI-THEFT ALARM
The system will warn you of an unauthorized
entry to your vehicle. It will be triggered if
any door, the luggage compartment or the
hood is opened without using the key,
remote control or keyless entry keypad.
The direction indicators will flash and the
horn will sound if unauthorized entry is
attempted while the alarm is armed.
78
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing SecurityE155835