2020 LINCOLN MKZ HYBRID wiper blades

The Better Business Bureau (BBB) Auto
Line Program (U.S. Only) .......................275
Utilizing the Mediation/Arbitration Program (Canada Only) ..........................................
276
Getting Assistance Outside the U.S. and Canada .......................................................
277
Ordering Additional Owner's Literature ......................................................................
279
Reporting Safety Defects (U.S. Only) ......
280
Reporting Safety Defects (Canada Only) ......................................................................
280
Fuses
Fuse Specification Chart ...........................
282
Changing a Fuse .........................................
298
Maintenance
General Information ....................................
301
Opening and Closing the Hood ...............
301
Under Hood Overview ..............................
302
Engine Oil Dipstick .....................................
304
Engine Oil Check ........................................
304
Oil Change Indicator Reset ......................
305
Engine Coolant Check ...............................
305Automatic Transmission Fluid Check
......
310
Brake Fluid Check .........................................
311
Washer Fluid Check ....................................
312
Fuel Filter .......................................................
312
Changing the 12V Battery ..........................
312
Checking the Wiper Blades .......................
314
Changing the Wiper Blades ......................
314
Adjusting the Headlamps ..........................
315
Changing a Bulb ...........................................
316
Changing the Engine Air Filter .................
316
Vehicle Care
General Information .....................................
318
Cleaning Products ........................................
318
Cleaning the Exterior ..................................
319
Waxing ...........................................................
320
Cleaning the Engine ....................................
321
Cleaning the Windows and Wiper Blades .......................................................................
321
Cleaning the Interior ..................................
322
Cleaning the Instrument Panel and Instrument Cluster Lens ........................
324
Cleaning Leather Seats .............................
325Repairing Minor Paint Damage
................
325
Cleaning the Wheels ..................................
325
Vehicle Storage ...........................................
326
Body Styling Kits ..........................................
328
Wheels and Tires
Tire Sealant and Inflator Kit ......................
329
Tire Care ........................................................
336
Using Summer Tires ...................................
350
Using Snow Chains ....................................
350
Tire Pressure Monitoring System .............
351
Technical Specifications ............................
357
Capacities and Specifications
Engine Specifications .................................
359
Motorcraft Parts ...........................................
360
Vehicle Identification Number ..................
361
Vehicle Certification Label ........................
362
Transmission Code Designation .............
362
Capacities and Specifications ..................
364
Bulb Specification Chart ............................
372
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MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Table of Contents

WINDSHIELD WIPERS
Push the lever up or down to
operate the windshield wiper.
Single wipe.
A
Intermittent wipe.
B
Normal wipe.
C
High-speed wipe.
D
Note: Fully defrost the windshield before you
switch the windshield wipers on.
Note: Make sure that you switch the
windshield wipers off before entering a car
wash. Note:
If streaks or smears appear on the
windshield, clean the windshield and the
wiper blades. If that does not resolve the
issue, install new wiper blades.
Note: Do not operate the wipers on a dry
windshield. This may scratch the glass,
damage the wiper blades or cause the wiper
motor to burn out. Always use the
windshield washers before wiping a dry
windshield. Intermittent Wipe Intermittent wipe
A
Shortest wipe interval.
B
Longest wipe interval.
C
Use the rotary control to adjust the
intermittent wipe interval.
Speed Dependent Wipers
When your vehicle speed increases, the
interval between wipes decreases.
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MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Wipers and WashersE270969 E269410 E269411

AUTOWIPERS (IF EQUIPPED)
Wet or winter driving conditions with ice,
snow or salty road mist can cause
inconsistent and unexpected wiping or
smearing. Autowipers On.
A
High sensitivity.
B
Low sensitivity.
C Use the rotary control to adjust the sensitivity
of the autowipers. When you select low
sensitivity, the wipers operate when the
sensor detects a large amount of water on
the windshield. When you select high
sensitivity, the wipers operate when the
sensor detects a small amount of water on
the windshield.
Keep the outside of the windshield clean.
The rain sensor is very sensitive and the
wipers may operate if dirt, mist or insects hit
the windshield.
In these conditions, you can do the following:
•
Lower the sensitivity of the autowipers
to reduce the amount of smearing on the
windshield.
• Switch to normal or high-speed wipe.
• Switch autowipers off.
Note: Fully defrost the windshield before you
switch the windshield wipers on.
Note: Make sure that you switch the
windshield wipers off before entering a car
wash. Note:
If streaks or smears appear on the
windshield, clean the windshield and the
wiper blades. If that does not resolve the
issue, install new wiper blades.
Note: If you switch autolamps and
autowipers on, the headlamps turn on when
the windshield wipers continuously operate.
Autowipers Settings
Autowipers defaults to on and remains on
until you switch it off in the information
display. When you switch off autowipers, the
wipers operate in intermittent mode.
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MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Wipers and WashersE269411

Note:
If the brake fluid level is below the MIN
mark or above the MAX mark, have your
vehicle checked as soon as possible.
Note: To avoid fluid contamination, the
reservoir cap must remain in place and fully
tight, unless you are adding fluid.
Only use fluid that meets our specifications.
See
Capacities and Specifications (page
359).
Brake Fluid Service Interval
Brake fluid absorbs water over time which
degrades the effectiveness of the brake fluid.
Change the brake fluid at the specified
intervals to prevent degraded braking
performance.
For detailed interval information, see
Scheduled Maintenance in your Owner's
Manual or your local maintenance guide. WASHER FLUID CHECK WARNING:
If you operate your
vehicle in temperatures below 41.0°F (5°C),
use washer fluid with antifreeze protection.
Failure to use washer fluid with antifreeze
protection in cold weather could result in
impaired windshield vision and increase
the risk of injury or accident.
Note: The front and rear washer systems
are supplied from the same reservoir.
Add fluid to fill the reservoir if the level is low.
Only use a washer fluid that meets our
specifications.
See Capacities and
Specifications (page 359).
State or local regulations on volatile organic
compounds may restrict the use of methanol,
a common windshield washer antifreeze
additive. Washer fluids containing
non-methanol antifreeze agents should be
used only if they provide cold weather
protection without damaging the vehicle ’s
paint finish, wiper blades or washer system. FUEL FILTER
Your vehicle is equipped with a lifetime fuel
filter that is integrated with the fuel tank.
Regular maintenance or replacement is not
needed.
CHANGING THE 12V BATTERY
WARNING:
Batteries normally
produce explosive gases which can cause
personal injury. Therefore, do not allow
flames, sparks or lighted substances to
come near the battery. When working near
the battery, always shield your face and
protect your eyes. Always provide correct
ventilation. WARNING:
When lifting a
plastic-cased battery, excessive pressure
on the end walls could cause acid to flow
through the vent caps, resulting in personal
injury and damage to the vehicle or battery.
Lift the battery with a battery carrier or with
your hands on opposite corners.
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MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Maintenance

5. Run the engine until it reaches normal
operating temperature. While the engine
is warming up, complete the following:
Reset the clock. See Audio Unit (page
382). Reset the power windows
bounce-back feature. See Power
Windows (page 95). Reset the radio
station presets. See Audio Unit (page
382).
6. Allow the engine to idle for at least one minute.
7. Drive the vehicle at least 10 mi (16 km) to
completely relearn the idle trim and fuel
trim strategy.
Note: If you do not allow the engine to
relearn the idle and fuel trim strategy, the
idle quality of your vehicle may be adversely
affected until the engine computer
eventually relearns the idle trim and fuel trim
strategy.
Note: Certain features may not operate if
the battery monitor system is not reset with
a scan tool following a jump start or battery
replacement. Normal electrical accessory
operation should resume after your vehicle
is left undisturbed for 8 hours. Make sure that you dispose of old batteries
in an environmentally friendly way. Seek
advice from your local authority about
recycling old batteries.
If storing your vehicle for more than 30 days
without recharging the battery, we
recommend that you disconnect the battery
cables to maintain battery charge for quick
starting.
CHECKING THE WIPER BLADES
Run the tip of your fingers over the edge of
the blade to check for roughness.
Clean the wiper blades with washer fluid or
water applied with a soft sponge or cloth.CHANGING THE WIPER BLADES
Replace the wiper blades at least annually
for optimum performance.
You can improve poor wiper quality by
cleaning the wiper blades and the
windshield.
Note:
Do not hold the wiper blade when
lifting the wiper arm.
Note: Make sure that the wiper arm does
not spring back against the glass when the
wiper blade is not attached. 314
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing MaintenanceE142463 E129990
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•
Do not allow wax to come in contact with
any non-body (low-gloss black) colored
trim. The wax will discolor or stain the
parts over time.
•Roof racks.
• Bumpers.
• Grained door handles.
• Side moldings.
• Mirror housings.
• Windshield cowl area.
• Do not apply wax to glass areas.
• After waxing, your car's paint should feel
smooth, and be free of streaks and
smudges.
CLEANING THE ENGINE
Engines are more efficient when they are
clean because grease and dirt buildup keep
the engine warmer than normal. When washing:
•
Take care when using a power washer
to clean the engine. The high-pressure
fluid could penetrate the sealed parts
and cause damage.
• Do not spray a hot engine with cold water
to avoid cracking the engine block or
other engine components.
• Spray Motorcraft Engine Shampoo and
Degreaser on all parts that require
cleaning and pressure rinse clean. In
Canada, use Motorcraft Engine Shampoo.
Note: If your vehicle has an engine cover
remove the cover before application of
Motorcraft Engine Shampoo and Degreaser.
Immediately rinse away any over spray.
• Never wash or rinse the engine while it
is hot or running; water in the running
engine may cause internal damage.
• Never wash or rinse any ignition coil,
spark plug wire or spark plug well, or the
area in and around these locations.
• Cover the battery, power distribution box,
and air filter assembly to prevent water
damage when cleaning the engine. CLEANING THE WINDOWS AND
WIPER BLADES
Car wash chemicals and environmental
fallout can result in windshield and wiper
blade contamination. Dirty windshield and
wipers will result in poor windshield wiper
operation. Keep the windshield and wiper
blades clean to maintain windshield wiper
performance.
To clean the windshield and wiper blades:
•
Clean the windshield with a non-abrasive
glass cleaner. When cleaning the interior
of the windshield, avoid getting any glass
cleaner on the instrument panel or door
panels. Wipe any glass cleaner off these
surfaces immediately.
• For windshields contaminated with tree
sap, chemicals, wax or bugs, clean the
entire windshield using steel wool (no
greater than 0000 grade) in a circular
motion and rinse with water.
• Clean the wiper blades with isopropyl
rubbing alcohol or windshield washer
concentrate.
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MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Vehicle Care

Transferable Coverage
If you sell your vehicle before your Lincoln
Protect extended service plan coverage
expires, you can transfer any remaining
coverage to the new owner. Which should
give you and your potential buyer a little
more peace of mind.
Less Cost to Properly Maintain Your Vehicle
Lincoln Protect extended service plan also
offers a Premium Maintenance Plan that
covers all scheduled maintenance, and
selected wear items. The coverage is
prepaid, so you never have to worry about
the cost of your vehicle
’s maintenance.
Covered maintenance includes:
• Windshield wiper blades.
• Spark plugs.
• The clutch disc (if equipped).
• Brake pads and linings.
• Shock absorbers and struts.
• Engine cooling hoses, clamps and
o-rings. •
Engine belts.
• Diesel exhaust fluid replenishment (if
equipped).
Interest Free Finance Options
Just a 10% down payment will provide you
with an affordable, no interest, no fee
payment program allowing you all the
security and benefits Lincoln Protect
extended service plan has to offer while
paying over time. You are pre-approved with
no credit check or hassles. To learn more,
call our Lincoln Protect extended service
plan specialists at 800-367-3377.
Complete the information below and mail to:
Lincoln Protect Extended Service Plan
P.O. Box 321067
Detroit, MI 48232 Lincoln Protect (CANADA ONLY)
You can get more protection for your vehicle
by purchasing a Lincoln Protect extended
service plan. Lincoln Protect extended
service plan is the only service contract
backed by Lincoln Motor Company of
Canada, Limited. Depending on the plan you
purchase, Lincoln Protect extended service
plan provides benefits such as:
•
Rental reimbursement.
• Coverage for certain maintenance and
wear items.
• Protection against repair costs after your
New Vehicle Limited Warranty Coverage
expires.
• Roadside Assistance benefits.
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MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Lincoln Protect

Check Every Six Months
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval to
help make sure your vehicle keeps running
great. Multi-point Inspection
Horn operation
Battery performance
Radiator, cooler, heater and A/C hoses
Engine air filter
Suspension components for leaks or damage
Exhaust system
Steering and linkage
Exterior lamps operation
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MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Scheduled Maintenance