2020 LINCOLN MKZ HYBRID service

A. T: Indicates a type of tire, designated
by the Tire and Rim Association, that is
intended for temporary service on cars,
sport utility vehicles, minivans and light
trucks.
B.
145: Indicates the nominal width of
the tire in millimeters from sidewall edge
to sidewall edge. In general, the larger
the number, the wider the tire.
C.
80: Indicates the aspect ratio which
gives the tire's ratio of height to width.
Numbers of 70 or lower indicate a short
sidewall.
D.
D: Indicates a diagonal type tire.
R:
Indicates a radial type tire.
E.
16: Indicates the wheel or rim
diameter in inches. If you change your
wheel size, you will have to purchase
new tires to match the new wheel
diameter. Location of the Tire Label
You will find a Tire Label containing tire
inflation pressure by tire size and other
important information located on the
B-Pillar or the edge of the driver’
s door.
Inflating Your Tires
Safe operation of your vehicle requires
that your tires are properly inflated.
Remember that a tire can lose up to half
of its air pressure without appearing flat.
Every day before you drive, check your
tires. If one looks lower than the others,
use a tire gauge to check pressure of all
tires and adjust if required.
At least once a month and before long
trips, inspect each tire and check the tire
pressure with a tire gauge, including
spare, if equipped. Inflate all tires to the
inflation pressure recommended by
Lincoln Motor Company. You are strongly urged to buy a reliable
tire pressure gauge, as automatic
service station gauges may be
inaccurate. Lincoln recommends the use
of a digital or dial-type tire pressure
gauge rather than a stick-type tire
pressure gauge.
Use the recommended cold inflation
pressure for optimum tire performance
and wear. Under-inflation or
over-inflation may cause uneven
treadwear patterns.
WARNING: Under-inflation is the
most common cause of tire failures
and may result in severe tire cracking,
tread separation or blowout, with
unexpected loss of vehicle control and
increased risk of injury. Under-inflation
increases sidewall flexing and rolling
resistance, resulting in heat buildup
343
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Wheels and Tires

This begins with the letters DOT and
indicates that the tire meets all federal
standards. The next two numbers or
letters are the plant code designating
where it was manufactured, the next two
are the tire size code and the last four
numbers represent the week and year
the tire was built. For example, the
numbers 317 mean the 31st week of
1997. After 2000 the numbers go to four
digits. For example, 2501 means the
25th week of 2001. The numbers in
between are identification codes used
for traceability. This information is used
to contact customers if a tire defect
requires a recall.
Tire Replacement Requirements
Your vehicle is equipped with tires
designed to provide a safe ride and
handling capability.
WARNING: Only use
replacement tires and wheels that are
the same size, load index, speed rating
and type (such as P-metric versus
LT-metric or all-season versus
all-terrain) as those originally provided
by Ford. The recommended tire and
wheel size may be found on either the
Safety Compliance Certification Label
(affixed to either the door hinge pillar,
door-latch post, or the door edge that
meets the door-latch post, next to the
driver's seating position), or the Tire
Label which is located on the B-Pillar
or edge of the driver's door. If this
information is not found on these
labels, then you should contact your
authorized dealer as soon as possible.
Use of any tire or wheel not
recommended by Ford can affect the
safety and performance of your
vehicle, which could result in an
increased risk of loss of vehicle
control, vehicle rollover, personal
injury and death. WARNING: To reduce the risk of
serious injury, when mounting
replacement tires and wheels, you
should not exceed the maximum
pressure indicated on the sidewall of
the tire to set the beads without
additional precautions listed below. If
the beads do not seat at the maximum
pressure indicated, re-lubricate and
try again. WARNING:
For a mounting
pressure more than 20 psi (1.38 bar)
greater than the maximum pressure,
a Ford dealer or other tire service
professional should do the mounting. WARNING:
Always inflate steel
carcass tires with a remote air fill with
the person inflating standing at a
minimum of
12 ft (3.66 m) away from
the wheel and tire assembly.
347
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Wheels and Tires

Note:
Changes or modifications not
expressively approved by the party
responsible for compliance could void the
user's authority to operate the equipment.
The term "IC:" before the radio certification
number only signifies that Industry Canada
technical specifications were met.
Changing Tires With a Tire Pressure
Monitoring System Note:
Each road tire is equipped with a tire
pressure sensor located inside the wheel
and tire assembly cavity. The pressure
sensor is attached to the valve stem. The
pressure sensor is covered by the tire and
is not visible unless the tire is removed. Take
care when changing the tire to avoid
damaging the sensor.
You should always have your tires serviced
by an authorized dealer.
Check the tire pressure periodically (at least
monthly) using an accurate tire gauge. See
When Inflating Your Tires in this chapter. Understanding Your Tire Pressure
Monitoring System The tire pressure monitoring system
measures pressure in your road tires and
sends the tire pressure readings to your
vehicle. You can view the tire pressure
readings through the information display.
See
Information Messages (page 121). The
low tire pressure warning light will turn on if
the tire pressure is significantly low. Once
353
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Wheels and TiresE142549 E250820

CAPACITIES AND SPECIFICATIONS
Use oil and fluid that meets the defined
specification and viscosity grade.
If you do not use oil and fluid that meets the
defined specification and viscosity grade, it
could result in:
•
Component damage that your vehicle
warranty does not cover.
• Longer engine cranking periods. •
Increased emission levels.
• Reduced engine performance.
• Reduced fuel economy.
• Reduced brake performance. Air Conditioning System WARNING: The air conditioning
refrigerant system contains refrigerant
under high pressure. Only qualified
personnel should service the air
conditioning refrigerant system. Opening
the air conditioning refrigerant system can
cause personal injury.
Capacities Refrigerant Oil
Refrigerant
Variant
5.24 fl oz (155 ml)
18 oz (0.51 kg)
All.
364
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Capacities and Specifications

CONNECTING THE VEHICLE TO A
MOBILE NETWORK
What Is the Modem
The modem allows you to connect your
vehicle to the Internet to use when you are
on the road.
If you enable the modem using the Lincoln
Way app, you can access the following
services:
•
Locating and remotely starting, locking
and unlocking your vehicle. See the
information in the Lincoln Way app.
• Automatic system updates. Note:
We may need to update operating
system software on your vehicle to keep
connected services updated without prior
notice to you.
Enabling the Modem Using The Lincoln
Way
1. Open the Lincoln Way app on your device and log in.
2. Select your vehicle.
3. Select the option for vehicle details.
4. Select the option to activate your vehicle.
5. Switch the ignition on. 6. Make sure that the name on the screen
matches the name shown in your Lincoln
Way account.
7. Confirm the association of your vehicle with your Lincoln Way account.
Enabling the Modem Using the
Touchscreen Select the settings option on the
feature bar.
1. Select Lincoln Connect .
2. Select
Connectivity Settings.
3. Switch connectivity features on.
375
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Network ConnectivityE280315

Possible Cause and Resolution
Symptom
•If your vehicle has metallic tinting on the windows and the windshield, \
open the
windows that are facing the hotspot.
• If your vehicle is in a garage and you have the garage door closed, open\
the garage
door.
I cannot see a network in the list of available
networks that I expect to see. –
Hidden network.
•Make the network visible and try again.
I cannot see the Wi-Fi Hotspot name when I
search for Wi-Fi networks on my cell phone
or other device. –
System limitation.
•Make sure Wi-Fi hotspot visibility is on.
• The system does not provide a Wi-Fi hotspot at this time.
– Weak network signal
•Move your vehicle closer to the Wi-Fi hotspot or to a place where the ne\
twork signal
is not obstructed.
– Wi-Fi hotspot in high demand or has a slow Internet connection.
•Use an more reliable Wi-Fi hotspot.
Software downloads take too long.
–No software update available.
– Wi-Fi network requires a subscription or acceptance of terms and conditi\
ons.
•Test the connection using another device. If the network requires a subscription or
acceptance of terms and conditions, contact the network service provider\
.
The system seems to connect to a Wi-Fi
network and the signal strength is excellent
but the software does not update.
377
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Network Connectivity

CREATING A WI-FI HOTSPOT
You can create a Wi-Fi hotspot in your
vehicle and allow devices to connect to it for
access to the Internet.
Press the button to enter the
settings menu.
1. Select Lincoln Connect.
2. Select
Vehicle Hotspot.
Note: The vehicle hotspot default setting is
on.
Finding the Wi-Fi Hotspot Name and
Password Press the button to enter the
settings menu.
1. Select
Lincoln Connect.
2. Select
Vehicle Hotspot.
3. Select
Settings.
Note: The SSID is the hotspot name.
4. Select
View Password. Connecting a Device to the Wi-Fi
Hotspot
1.
On your device, turn on Wi-Fi and select
the hotspot from the list of available Wi-Fi
networks.
2. When prompted, enter the password.
Purchasing a Data Plan
1. Connect a device to the hotspot.
Note: The vehicle network carrier’ s portal
opens on your device.
2. If the portal does not open on your device, open a website and it redirects
to the vehicle network carrier’ s portal.
Note: Secure websites do not redirect.
3. Follow the instructions on the carrier portal to purchase a plan.
Note: If you have an active plan, the system
does not redirect to the vehicle network
carrier’ s portal when you connect a device.
Visit the vehicle network carrier’ s website to
purchase more data. Note:
If data usage information is available
in the vehicle hotspot menu, it is
approximate.
Note: If you carry out a master reset, the
system does not remove your vehicle from
your vehicle network carrier’ s account. To
remove your vehicle from the account,
contact your vehicle network carrier.
Note: The vehicle network carrier provides
Vehicle Hotspot services, subject to your
vehicle network carrier agreement, coverage
and availability.
CHANGING THE WI-FI HOTSPOT
NAME OR PASSWORD Press the button to enter the
settings menu.
1. Select
Lincoln Connect .
2. Select
Vehicle Hotspot.
3. Select
Settings.
4. Select
Edit .
5. Select
Change SSID Name.
379
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Wi-Fi HotspotE280315 E280315 E280315

In order to provide the best possible
experience, use the contact form to report
any station issues found while listening to a
station broadcasting with HD Radio
technology. Independent entities own and
operate each station. These stations are
responsible for the accuracy of all audio
streams and data fields. Potential station issues
Action
Cause
Issues
No action required. This is a broadcast issue.
This is poor time alignment by the radio
broadcaster.
Echo, stutter, skip or repeat in audio.
Increase or decrease in audio volume.
No action required. The reception issue may
clear up as you continue to drive.
The radio is shifting between analog and
digital audio.
Sound fading or blending in and out.
No action required. This is normal behavior.
Wait until the audio is available.
The digital multicast is not available until the
HD Radio broadcast is decoded. Once
decoded, the audio is available.
There is an audio mute delay when selecting
HD2 or HD3, multicast preset or Direct Tune.
No action required. The station is not avail-
able in your current location.
The previously stored multicast preset or
direct tune is not available in your current
reception area.
Cannot access HD2 or HD3 multicast channel
when recalling a preset or from a direct tune.
Fill out the station issue form at website listed
below. 1
Data service issue by the radio broadcaster.
Text information does not match currently
playing audio.
Fill out the station issue form at website listed
below.1
Data service issue by the radio broadcaster.
There is no text information shown for
currently selected frequency.
1 http://hdradio.com/stations/feedback
385
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Audio System