2020 FORD TRANSIT service

WHAT IS 911 ASSIST
911 Assist is a SYNC system feature that
can call for help if you’re in an accident. If
a crash deploys an airbag (excluding knee
airbags and rear inflatable seatbelts [if
equipped]) or activates the fuel pump
shut-off, your SYNC-equipped vehicle may
be able to contact emergency services by
dialing 911 through a paired and connected
Bluetooth-enabled phone. You can learn
more about the 911 Assist feature, by
visiting:
Website
www.owner.ford.com
www.syncmyride.ca
www.syncmaroute.ca
Not all crashes will deploy an airbag or
activate the fuel pump shut-off (the
triggers for 911 Assist). If a connected cell
phone sustains damage or loses its
connection to SYNC during a crash, SYNC
will search for and try to connect to a
previously paired cell phone; SYNC will
then attempt to call the emergency
services.
Before making the call:
• SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel." If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
During an emergency call, the system
transmits vehicle data to the emergency
service. See Data Recording (page 11).
EMERGENCY CALL
REQUIREMENTS WARNING:
Do not wait for 911
Assist to make an emergency call if you
can do it yourself. Dial emergency
services immediately to avoid delayed
response time which could increase the
risk of serious injury or death after a
crash. If you do not hear 911 Assist within
five seconds of the crash, the system or
phone may be damaged or
non-functional. WARNING:
Always place your
phone in a secure location in your vehicle
so it does not become a projectile or get
damaged in a crash. Failure to do so may
cause serious injury to someone or
damage the phone which could prevent
911 Assist from working properly. WARNING:
Unless the 911 Assist
setting is set on before a crash, the
system will not dial for help which could
delay response time, potentially
increasing the risk of serious injury or
death after a crash.
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Efficient drive mode indicator. It
indicates that you have to slowly
decelerate.
Engine coolant temperature
warning lamp. If it illuminates
when your vehicle is moving, this
indicates that the engine is overheating.
Stop your vehicle as soon as it is safe to
do so and switch the engine off. Have your
vehicle checked as soon as possible. Engine oil pressure warning
lamp. It illuminates when you
switch the ignition on. If it
illuminates when the engine is running this
indicates a malfunction. Stop your vehicle
as soon as it is safe to do so and switch the
engine off. Check the engine oil level. If
the oil level is sufficient, this indicates a
system malfunction. Have your vehicle
checked as soon as possible. Engine warning lamps. If both
lamps illuminate when the
engine is running, stop your
vehicle as soon as it is safe to do
so. Continuing to drive your
vehicle may cause reduced
power or the engine to stop. Switch the
ignition off and attempt to restart the
engine. Have your vehicle checked as soon
as possible. Fasten seatbelt warning lamp. It
illuminates until you fasten your
seatbelt.
Front fog lamp indicator. It
illuminates when you switch the
front fog lamps on.
Fuel filter service warning lamp.
If it illuminates when the engine
is running this indicates there is
excess water in the fuel filter. You should
drain water from the fuel filter water trap
whenever the warning lamp illuminates or
a message appears in the information
display. Glow plug indicator. If it
illuminates, wait until it turns off
before starting.
Hazard flasher indicator. It
flashes when you switch the
hazard flashers on.
High beam headlamp indicator.
It illuminates when you switch
the high beam headlamps on.
Ignition warning lamp. It
illuminates when you switch the
ignition on. If it illuminates when
the engine is running this indicates a
malfunction. Have your vehicle checked
as soon as possible. Lamps on indicator. It
illuminates when you switch the
low beam headlamps or the side
and rear lamps on. Lane keeping aid indicator. It
illuminates in the information
display when you switch the
system on and Aid Mode or Alert and Aid
Mode are selected. Lane keeping alert indicator. It
illuminates in the information
display when you switch the
system on and Alert Mode is selected. Lane keeping system warning
lamp. It could illuminate when
you switch the system off. If it
illuminates when you are driving, this
indicates a malfunction. Have your vehicle
checked as soon as possible. Low fuel level warning lamp. If
it illuminates when you are
driving, refuel as soon as
possible.
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Important Ventilating Information
If you stop your vehicle and then leave the
engine idling for long periods, we
recommend that you do one of the
following:
•
Open the windows at least 1 in (3 cm).
• Set your climate control to outside air.
Engine Warning Lamps Malfunction Indicator Lamp
Check Engine
If it illuminates when the engine is running
this indicates a malfunction. The On Board
Diagnostics system has detected a
malfunction of the vehicle emission control
system.
If it flashes, engine misfire may be
occurring. Increased exhaust gas
temperatures could damage the catalytic
converter or other vehicle components.
Avoid heavy acceleration and deceleration
and have your vehicle immediately
serviced. Powertrain Warning Lamp
If it illuminates when the engine is running
this indicates a malfunction. If it flashes
when you are driving, immediately reduce
the vehicle speed. Avoid heavy
acceleration and deceleration and have
your vehicle immediately serviced.
If both lamps illuminate when the engine
is running, stop your vehicle as soon as it
is safe to do so. Continuing to drive your
vehicle may cause reduced power or the
engine to stop. Switch the ignition off and
attempt to restart the engine. Have your
vehicle immediately checked. STARTING A DIESEL ENGINE WARNING: Do not use starting
fluid, for example ether, in the air intake
system. Such fluid could cause
immediate explosive damage to the
engine and possible personal injury.
Before starting your vehicle, check the
following:
• Make sure the headlamps and
electrical accessories are off.
• Make sure the parking brake is on.
• Make sure the transmission is in park
(P).
Starting the Engine
1. Turn the key to position
II.
2. Wait until the glow plug indicator turns
off.
3. Fully press the brake pedal.
Note: Do not touch the accelerator pedal.
4. Turn the key to position
III.
Note: Releasing the brake pedal when the
engine is starting stops the engine cranking
and the ignition returns to on.
Note: When the temperature is below
5°F
(-15°C), you may need to crank the engine
for up to 10 seconds.
Note: You can only attempt to start the
engine for a limited amount of time before
the starting system temporarily disables. If
you exceed the starting time limit, a
message may appear and you cannot
attempt to start the engine for at least 15
minutes.
Failure to Start
If the engine does not start, do the
following:
1. Fully press the brake pedal.
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2. Apply the parking brake.
3. Shift into park (P).
4. Turn the key to position III until the
engine starts.
Stopping the Engine When Your
Vehicle is Stationary
1. Shift into park (P).
2. Turn the key to position
0.
3. Apply the parking brake.
Stopping the Engine When Your
Vehicle is Moving WARNING:
Switching off the
engine when your vehicle is still moving
results in a significant decrease in
braking assistance. Higher effort is
required to apply the brakes and to stop
your vehicle. A significant decrease in
steering assistance could also occur. The
steering does not lock, but higher effort
could be required to steer your vehicle.
When you switch the ignition off, some
electrical circuits, for example airbags,
also turn off. If you unintentionally switch
the ignition off, shift into neutral (N) and
restart the engine.
1. Shift into neutral and use the brakes to
bring your vehicle to a safe stop.
2. Shift into park (P).
3. Turn the key to position
0.
4. Apply the parking brake. Guarding Against Exhaust Fumes WARNING:
Exhaust leaks may
result in entry of harmful and potentially
lethal fumes into the passenger
compartment. If you smell exhaust
fumes inside your vehicle, have your
vehicle inspected immediately. Do not
drive if you smell exhaust fumes.
Important Ventilating Information
If you stop your vehicle and then leave the
engine idling for long periods, we
recommend that you do one of the
following:
• Open the windows at least 1 in (3 cm).
• Set your climate control to outside air.
Glow Plug Indicator If it illuminates, wait until it turns
off before starting.
Engine Warning Lamps Malfunction Indicator Lamp
Check Engine
If it illuminates when the engine is running
this indicates a malfunction. The On Board
Diagnostics system has detected a
malfunction of the vehicle emission control
system.
If it flashes, engine misfire may be
occurring. Increased exhaust gas
temperatures could damage the diesel
particulate filter or other vehicle
components. Avoid heavy acceleration and
deceleration and have your vehicle
immediately serviced. Powertrain Warning Lamp
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If it illuminates when the engine is running
this indicates a malfunction. If it flashes
when you are driving, immediately reduce
the vehicle speed. Avoid heavy
acceleration and deceleration and have
your vehicle immediately serviced.
If both lamps illuminate when the engine
is running, stop your vehicle as soon as it
is safe to do so. Continuing to drive your
vehicle may cause reduced power or the
engine to stop. Switch the ignition off and
attempt to restart the engine. Have your
vehicle immediately checked.
SWITCHING OFF THE ENGINE
Vehicles With a Turbocharger
WARNING: Do not switch the
engine off when it is running at high
speed. If you do, the turbocharger will
continue running after the engine oil
pressure has dropped to zero. This will
lead to premature turbocharger bearing
wear.
Release the accelerator pedal. Wait until
the engine has reached idle speed and then
switch it off.
ENGINE BLOCK HEATER
(IF
EQUIPPED) WARNING:
Failure to follow engine
block heater instructions could result in
property damage or serious personal
injury. WARNING: Do not use your heater
with ungrounded electrical systems or
two-pronged adapters. There is a risk of
electrical shock. WARNING:
Do not fully close the
hood, or allow it to drop under its own
weight when using the engine block
heater. This could damage the power
cable and may cause an electrical short
resulting in fire, injury and property
damage.
Note: The heater is most effective when
outdoor temperatures are below
0°F
(-18°C).
The heater acts as a starting aid by
warming the engine coolant. This allows
the climate control system to respond
quickly. The equipment includes a heater
element, installed in the engine block and
a wire harness. You can connect the
system to a grounded 120-volt AC
electrical source.
We recommend that you do the following
for a safe and correct operation:
• Use a 16-gauge outdoor extension cord
that is product certified by
Underwriter ’s Laboratory (UL) or
Canadian Standards Association
(CSA). This extension cord must be
suitable for use outdoors, in cold
temperatures, and be clearly marked
Suitable for Use with Outdoor
Appliances. Do not use an indoor
extension cord outdoors. This could
result in an electric shock or become a
fire hazard.
• Use as short an extension cord as
possible.
• Do not use multiple extension cords.
• Make sure that when in operation, the
extension cord plug and heater cord
plug connections are free and clear of
water. This could cause an electric
shock or fire.
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WHAT IS AUTO-START-STOP
The system is designed to help reduce fuel
consumption and CO
2 emissions by
stopping the engine when it is idling, for
example at traffic lights.
AUTO-START-STOP
PRECAUTIONS WARNING: Apply the parking
brake, shift into park (P), switch the
ignition off and remove the key before
you leave your vehicle. Failure to follow
this instruction could result in personal
injury or death. WARNING:
Apply the parking
brake, shift into park (P), switch the
ignition off and remove the key before
you open the hood or have any service
or repair work completed. If you do not
switch the ignition off, the engine could
restart at any time. Failure to follow this
instruction could result in personal injury
or death. SWITCHING AUTO-START-
STOP ON AND OFF
The system turns on when you switch the
ignition on. Press the switch to switch the
system off.
Note: OFF
illuminates in the switch.
Press the switch again to switch the
system back on.
Note: The system is designed to turn off if
it detects a malfunction. If the system
malfunctions, have your vehicle checked as
soon as possible.
STOPPING THE ENGINE
Stop your vehicle, keep your foot on the
brake pedal and the transmission in drive
(D).
Note: Power assist steering turns off when
the engine stops.
RESTARTING THE ENGINE
Release the brake pedal or press the
accelerator pedal.
A message appears in the information
display if the system requires you to take
action. Action
Condition
Message
Press the brake pedal to
restart the engine.
The system needs to restart
the engine but requires your
confirmation.
Auto StartStop Press Brake
to Start Engine
Press the brake pedal or the
accelerator pedal to restart
the engine.
The system needs to restart
the engine but requires your
confirmation.
Auto StartStop Press a
Pedal to Start Engine
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Note:
Do not blend used engine oil with
diesel fuel under any circumstances.
Blending used oil with the fuel will
significantly increase your vehicle ’s exhaust
emissions and reduce engine life due to
increased internal wear.
We recommend Top Tier diesel fuel where
available to help minimize engine deposits
and maintain optimal vehicle and engine
performance. For additional information,
refer to www.toptiergas.com.
You should use Ultra-Low Sulfur Diesel
fuel (also known as ULSD) designated as
number 1-D or 2-D with a maximum of
15-ppm sulfur in your diesel vehicle. You
may operate your vehicle on diesel fuels
containing up to 20% biodiesel, also
known as B20. These fuels should meet
the ASTM D975 diesel or the ASTM D7467
B6-B20 biodiesel industry specifications.
Outside of North America, use fuels
meeting EN590 or equivalent local market
standard. Using low sulfur diesel fuel
(16-500 ppm) or high sulfur
diesel fuel (greater than 500
ppm) in your diesel engine will cause
certain emission components to
malfunction which may also cause the
service engine soon light to illuminate
indicating an emissions-related concern.
Diesel fuel is adjusted seasonally for cold
temperature. For best results at
temperatures below 19°F (-7°C), we
recommended using a diesel fuel which
has been seasonally adjusted for the
ambient conditions. Fuel Requirements - Choosing The
Right Fuel: Vehicles Operated
Where Ultra Low Sulfur Diesel Fuel
Is Not Required
For the engine to operate reliably on
low-sulfur or high-sulfur diesel fuel, the
engine must be a factory built high-sulfur
engine (available as a dealer order option
for select markets) or an ultra low sulfur
diesel fuel configured engine that has been
retrofitted for high-sulfur diesel fuel using
Ford Motor Company dealer service parts.
Failure to use retrofit components other
than those available through your
authorized dealer will result in coolant
system damage, engine overheating,
selective catalyst reduction system or
diesel particulate filter damage and
possible base engine damage.
Use only a diesel engine configured for use
with high sulfur diesel fuel in markets with
diesel fuel that has sulfur content greater
than 15 ppm. Using low sulfur diesel fuel
(16–500 ppm) or high sulfur diesel fuel
(greater than 500 ppm) in a diesel engine
designed to use only Ultra Low Sulfur
Diesel fuel may result in damage to engine
emission control devices and the
aftertreatment system, potentially
rendering the vehicle inoperable.
Vehicles with engines configured for use
with high sulfur diesel fuel are only
available for sale in countries where ultra
low sulfur diesel fuel is generally not
available or mandated by the government.
Vehicles originally sold in a ultra low sulfur
diesel fuel market that are subsequently
exported to non- ultra low sulfur diesel fuel
markets will need to be retrofitted at the
customer
’s expense using Ford authorized
dealer service parts in order to be reliably
operated on non- ultra low sulfur diesel
fuel.
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Biodiesel
WARNING: Do not mix diesel with
gasoline, gasohol or alcohol. This could
cause an explosion.
Note: Do not use home heating oil,
agricultural fuel, raw fats and oils, waste
cooking greases, biodiesel greater than 20%
or any diesel not intended for highway use.
Damage to the fuel injection system, engine
and exhaust catalyst, and diesel particulate
filter can occur if you use an improper fuel.
Red dye is used to identify fuels intended
for agricultural and non-highway use.
You may operate your vehicle on diesel
fuels containing up to 20% biodiesel, also
known as B20.
Biodiesel fuel is a chemically converted
product from renewable fuel sources, such
as vegetable oils, animal fats and waste
cooking greases.
To help achieve acceptable engine
performance and durability when using
biodiesel in your vehicle:
• Confirm the biodiesel content of the
fuel to be B20 (20% biodiesel) or less
• Only use biodiesel fuel of good quality
that complies with industry standards
• Follow the recommended service
maintenance intervals
See General
Maintenance Information (page 462).
• Do not store biodiesel fuel in the fuel
tank for more than 1 month
• Consider changing brands or reducing
biodiesel content if you have cold
temperature fuel gelling issues or a
frequent LOW FUEL PRESSURE
message appearing Use of biodiesel in concentrations greater
than 20% may cause damage to your
vehicle, including engine and/or exhaust
after-treatment hardware (exhaust
catalyst and particulate filter) failures.
Concentrations greater than 20% can also
cause fuel filter restrictions that may result
in a lack of power or damage to fuel
system components, including fuel pump
and fuel injector failures.
We recommend SAE 5W-40 oil for fuels
with greater than 5% biodiesel (B5). For
more information about oil change
intervals and other maintenance when
operating on biodiesel
See Special
Operating Conditions Scheduled
Maintenance
(page 467).
Look for a label on the fuel pump to
confirm the amount of biodiesel contained
in a diesel fuel. Biodiesel content is often
indicated with the letter B followed by the
percent of biodiesel in the fuel. For
example, B20 indicates a fuel containing
20% biodiesel. Ask the service station
attendant to confirm the biodiesel content
of a diesel fuel if you do not see a label on
the fuel pump.
Biodiesel fuels degrade more easily than
diesel fuels not containing biodiesel and
should not be stored in the fuel tank for
more than 1 month. If you plan to park or
store your vehicle for more than 1 month,
then you should empty your vehicle fuel
tank of biodiesel fuel. You should fill the
tank with a pure petroleum-based diesel
fuel and run your vehicle for a minimum of
30 minutes.
Note: Degraded or oxidized biodiesel can
damage fuel system seals and plastics and
corrode steel parts.
During cold weather, if you have problems
operating on biodiesel, you may need to
use a diesel fuel with lower biodiesel
content, try another brand, or discontinue
the use of biodiesel.
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