We respect your privacy and are
committed to protecting it. The
information contained in this publication
was correct at the time of going to print,
but as technology rapidly changes, we
recommend that you visit the regional Ford
website for the latest information.
Your vehicle has electronic control units
that have data recording functionality and
the ability to permanently or temporarily
store data. This data could include
information on the condition and status of
your vehicle, vehicle maintenance
requirements, events and malfunctions.
The types of data that can be recorded are
described in this section. Some of the data
recorded is stored in event logs or error
logs.
Note:
Error logs are reset following a service
or repair.
Note: We may provide information in
response to requests from law enforcement,
other government authorities and third
parties acting with lawful authority or
through a legal process. Such information
could be used by them in legal proceedings.
Data recorded includes, for example:
• Operating states of system
components, for example, fuel level,
tire pressure and battery charge level.
• Vehicle and component status, for
example, wheel speed, deceleration,
lateral acceleration and seatbelt
status.
• Events or errors in essential systems,
for example, headlamps and brakes.
• System responses to driving situations,
for example, airbag deployment and
stability control.
• Environmental conditions, for example,
temperature. Some of this data, when used in
combination with other information, for
example, an accident report, damage to a
vehicle or eyewitness statements, could
be associated with a specific person.
Service Data
Service data recorders in your vehicle are
capable of collecting and storing
diagnostic information about your vehicle.
This potentially includes information about
the performance or status of various
systems and modules in the vehicle, such
as engine, throttle, steering or brake
systems. In order to properly diagnose and
service your vehicle, Ford Motor Company
(Ford of Canada in Canada), and service
and repair facilities may access or share
among them vehicle diagnostic
information received through a direct
connection to your vehicle when
diagnosing or servicing your vehicle.
Additionally, Ford Motor Company (Ford
of Canada, in Canada) may, where
permitted by law, use vehicle diagnostic
information for vehicle improvement or
with other information we may have about
you, for example, your contact information,
to offer you products or services that may
interest you. Data may be provided to our
service providers such as part suppliers
that may help diagnose malfunctions, and
who are similarly obligated to protect data.
We retain this data only as long as
necessary to perform these functions or to
comply with law. We may provide
information where required in response to
official requests to law enforcement or
other government authorities or third
parties acting with lawful authority or court
order, and such information may be used
in legal proceedings. For U.S. only (if
equipped), if you choose to use connected
apps and services, you consent that certain
diagnostic information may also be
accessed electronically by Ford Motor
Company and Ford authorized service
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Tire Rotation
WARNING: If the tire label
shows different tire pressures for
the front and rear tires and the
vehicle has a tire pressure
monitoring system, then you
need to update the settings for
the system sensors. Always
perform the system reset
procedure after tire rotation. If
you do not reset the system, it
may not provide a low tire
pressure warning when
necessary.
Rotating the tires at the
recommended interval detailed in
the Scheduled Maintenance
chapter will help the tires wear
more evenly, providing better tire
performance and longer tire life.
Sometimes irregular tire wear can
be corrected by rotating the tires.
Note: After rotating the tires the
inflation pressure must be checked
and adjusted to the vehicle
requirements.
Note: If the tires show uneven
wear ask an authorized dealer to
check for and correct any wheel
misalignment, tire imbalance or
mechanical problem involved
before tire rotation. Note:
Your vehicle may have a
dissimilar spare wheel and tire
assembly. A dissimilar spare wheel
and tire assembly is defined as a
spare wheel and tire assembly that
is different in brand, size or
appearance from the road tires and
wheels. If you have a dissimilar
spare wheel and tire assembly it is
intended for temporary use only
and should not be used in a tire
rotation.
Rear-wheel drive and
four-wheel drive vehicles with
single rear wheels (front tires
at left of diagram). 341
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If the vehicle is stationary overnight and
the temperature significantly lower than
the daytime temperature, tire pressures
may decrease by up to 3 psi (0.2 bar) when
there is a drop in the ambient temperature
of 63°F (17°C) or more. The system
detects this pressure decrease as being
significantly below the correct inflation
pressure and the warning lamp illuminates.
When Inflating Tires WARNING:
Do not use the tire
pressure displayed in the information
display as a tire pressure gauge. Failure
to follow this instruction could result in
personal injury or death.
When inflating the tires the system may
not respond immediately to the air added
to the tires.
Only inflate tires when they are cold.
If the warning lamp is on:
• Check each tire to verify that none are
flat.
• If one or more tires are flat, repair as
necessary.
• Check the tire pressures and inflate all
tires to the correct pressure.
• Carry out the tire pressure monitoring
system reset procedure. When Changing Tires You should always have tires serviced by
an authorized dealer.
Note:
Each road wheel and tire is fitted with
a tire pressure sensor located inside the
wheel and tire assembly cavity. The pressure
sensor attaches to the valve stem. The tire
covers the pressure sensor and it is not
visible unless the tire is removed. Take care
when changing the tire to avoid damaging
the sensor.
When Changing Wheels
When changing the wheels of your vehicle,
the tire pressure monitoring system needs
to re-learn the tire pressure sensors. To
achieve this perform the following:
1. Make sure all tires are inflated to the proper pressure. If not, inflate the tires
to the correct pressure.
2. Park your vehicle for at least 20 minutes.
3. Carry out the tire pressure monitoring system reset procedure.
4. The tire pressure monitoring system will automatically re-learn the tire
pressure sensors the next time you
drive your vehicle for approximately 15
minutes above 40km/h (25 mph).
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Action
Description
Warning lamp
1. Make sure tires are at the correctpressure. See Wheels and Tires
(page 324). The tire pressures are also
on the tire inflation pressure label
(located on the edge of driver door
or the B-Pillar).
2. After inflating the tires to the correct
pressure you must carry out the tire
pressure monitoring system reset
procedure.
Tire(s) under-inflated.
Solid warning lamp.
Repair the damaged road wheel and tire
and refit the repaired road wheel and tire
assembly to your vehicle to restore the
correct operation of the system.
Spare tire in use.
If the tires are correctly inflated and the
spare tire is not in use but the light
remains on, the system has detected a
fault that requires service.
Tire pressure monitoring
system malfunction.
Repair the damaged road wheel and tire
and refit the repaired road wheel and tire
assembly to your vehicle to restore the
correct operation of the system.
Spare tire in use.
Solid warning lamp
initially followed by
a flashing warning
lamp.
If the tires are correctly inflated and the
spare tire is not in use but the light
remains on, the system has detected a
fault that requires service.
Tire pressure monitoring
system malfunction.
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Tire Pressure Monitoring System
Reset Procedure
Overview
WARNING: To determine the
required pressure(s) for your vehicle, see
the Safety Compliance Certification
Label (on the door hinge pillar,
door-latch post or the door edge that
meets the door-latch post, next to the
driver seat) or the Tire Label on the
B-Pillar or the edge of the driver door.
You must carry out the system reset
procedure after each tire replacement or
adjustment of the tire pressures. To maintain your vehicle load carrying
capability, your vehicle requires different
tire pressures in the front tires compared
to the rear tires.
The system illuminates the warning lamp
at different pressures for the front and rear
tires.
If the tires are rotated, the Tire Pressure
Monitoring System needs to be reset to
relearn the new tire pressures. It does not
know which sensor is where and assumes
you have set the pressures correctly.
Carrying Out the System Reset
Procedure
Switch the ignition on. Using the
information display control select: Action
Message
Press the
OK button.
Settings
Press the
OK button.
Driver assist
Press and hold the
OK button until a confirmation message
appears in the information display. Alternatively, if your
vehicle has a tire pressure monitoring system reset button,
press and hold the button until a confirmation message
appears in the information display.
Tire Monitor
CHANGING A ROAD WHEEL WARNING: Do not use tire sealants
as they may damage the tire pressure
monitoring system. WARNING:
If the tire pressure
monitor sensor becomes damaged it
may not function. Note:
The tire pressure monitoring system
indicator light will illuminate when the spare
tire is in use. To restore the full function of
the monitoring system, all road wheels
equipped with tire pressure monitoring
sensors must be mounted on this vehicle.
If you get a flat tire while driving, do not
apply the brake heavily. Instead, gradually
decrease your speed. Hold the steering
wheel firmly and slowly move to a safe
place on the side of the road.
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When the oil change message appears in
the information display, it is time for an oil
change. Make sure you perform the oil
change within two weeks or 500 miles
(800 kilometers) of the message
appearing. Make sure you reset the
Intelligent Oil-Life Monitor after each oil
change. See Changing the Engine Oil
and Oil Filter (page 294).
If your information display resets
prematurely or becomes inoperative, you
should perform the oil change interval at
six months or
5,000 mi (8,000 km) from
your last oil change. Never exceed one year
or
10,000 mi (16,000 km) between oil
change intervals.
Your vehicle is very sophisticated and built
with multiple, complex, performance
systems. Every manufacturer develops
these systems using different
specifications and performance features.
That is why it is important to rely upon your
dealership to correctly diagnose and repair
your vehicle.
Ford Motor Company has recommended
maintenance intervals for various parts
and component systems based upon
engineering testing. Ford Motor Company
relies upon this testing to determine the
most appropriate mileage for replacement
of oils and fluids to protect your vehicle at
the lowest overall cost to you and
recommends against maintenance
schedules that deviate from the scheduled
maintenance information.
We strongly recommend the use of only
genuine Ford, Motorcraft or
Ford-authorized re-manufactured
replacement parts engineered for your
vehicle. Additives and Chemicals
This owner's manual and the Ford
Workshop Manual list the recommended
additives and chemicals for your vehicle.
We do not recommend using chemicals or
additives not approved by us as part of
your vehicle
’s normal maintenance. Please
consult your warranty information.
Oils, Fluids and Flushing
In many cases, fluid discoloration is a
normal operating characteristic and, by
itself, does not necessarily indicate a
concern or that the fluid needs to be
changed. However, a qualified expert, such
as the factory-trained technicians at your
dealership, should inspect discolored fluids
that also show signs of overheating or
foreign material contamination
immediately.
Make sure to change your vehicle ’s oils and
fluids at the specified intervals or in
conjunction with a repair. Flushing is a
viable way to change fluid for many vehicle
sub-systems during scheduled
maintenance. It is critical that systems are
flushed only with new fluid that is the same
as that required to fill and operate the
system or using a Ford-approved flushing
chemical.
Owner Checks and Services
Make sure you perform the following basic
maintenance checks and inspections every
month or at six-month intervals. Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and
correct pressure.
Windshield washer fluid level.
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Opening the Sliding Door From Outside
Your Vehicle........................................................ 81
Opening the Sliding Door With the Remote Control................................................................ 84
Ordering Additional Owner's Literature.......................................................271
Obtaining a French Owner ’s Manual...........271
Overhead Console.........................................141
Overhead Storage.........................................141
P
Parking Aid.......................................................191
Parking Aids
.....................................................191
Principle of Operation........................................ 191
Parking Brake Audible Warning...............185
Parking Brake.................................................185 Parking Brake – Troubleshooting.................185
Parking Brake – Troubleshooting...........185 Parking Brake – Information
Messages.......................................................... 185
Parking Brake – Warning Lamps.................. 185
Passive Anti-Theft System - Vehicles With: Passive Anti-Theft System
(PATS)............................................................90
SecuriLock®.......................................................... 90
PATS See: Passive Anti-Theft System - Vehicles
With: Passive Anti-Theft System
(PATS)................................................................ 90
Perchlorate........................................................15
Personalized Settings..................................119 Chimes.................................................................... 120
Language................................................................ 119
Measure Unit........................................................ 120
Temperature Unit............................................... 120
Tire Pressure Unit............................................... 120
Phone...............................................................434 Android Auto....................................................... 435
Apple CarPlay..................................................... 435
Pairing Your Cell Phone for the First Time................................................................... 434
Text Messaging................................................... 435
Using Your Cell Phone..................................... 434
Playing Media From a USB Device - Vehicles Without: SYNC.........................397
Selecting the USB Device.............................. 398
Supported Audio File Formats...................... 397Post-Crash Alert System
..........................264
Power Door Locks See: Locking and Unlocking.............................. 77
Power Running Boards
................................94
Power Seats....................................................133 Power Lumbar..................................................... 134
Power Windows
...........................................108
Bounce-Back....................................................... 108
Opening and Closing the Windows.............108
Overriding Bounce-Back................................. 108
Resetting Bounce-Back................................... 108
Pre-Collision Assist.....................................230 Distance Alert....................................................... 231
Distance Indication.............................................231
Pre-Collision Assist Information Messages......................................................... 232
Pre-Collision Assist System Sensors..........232
Pre-Collision Assist Warning Lamp............232
Switching Active Braking On and Off..........231
Programming a MyKey
.................................72
Protecting the Environment........................19
Puncture See: Changing a Road Wheel....................... 349
Pushing the Parking Brake Lever Down..............................................................186
R
Rear Overhead Storage...............................141
Rear Parking Aid
............................................193
Object Distance Indicator............................... 194
Rear Parking Aid Information Messages.......................................................... 194
Rear Passenger Climate Controls...........123 Adjusting the Blower Motor Speed..............123
Directing Air to the Footwell Air
Vents................................................................... 123
Directing Air to the Overhead Air Vents................................................................... 123
Directing Air to the Overhead Air Vents and the Footwell Air Vents.................................. 123
Rear Seats
.......................................................134
Installing the Seats............................................ 136
Recline Adjustment........................................... 134
Removing Seats (Passenger Vehicles)........................................................... 135
Rear View Camera
......................................200
Enhanced Parking Aids or Park Pilot..........203
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Steering Information Messages...................
229
Steering Wheel................................................97
Stopping the Engine....................................149
Stopping the Sliding Door Movement.....................................................85
Storage Compartments
..............................141
Streaming Bluetooth Audio - Vehicles Without: SYNC...........................................397
Selecting a Bluetooth Source....................... 397
Supplementary Restraints System
..........51
Principle of Operation.......................................... 51
Switching Auto-Start-Stop On and Off...................................................................149
Switching Off the Engine...........................147 Vehicles With a Turbocharger........................ 147
Symbols Glossary
.............................................9
SYNC™ 3.........................................................416 General Information.......................................... 416
SYNC™ 3 Troubleshooting......................445 Additional Information and
Assistance....................................................... 457
Apps........................................................................\
452
Navigation............................................................. 451
Personal Profiles................................................ 455
Phone
.................................................................... 449
Resetting the System....................................... 457
USB and Bluetooth Audio.............................. 446
Voice Recognition.............................................. 445
Wi-Fi Connectivity............................................. 454
SYNC™ Applications and Services........................................................403
911 Assist.............................................................. 403
SYNC Mobile Apps........................................... 405
SYNC™...........................................................399 General Information......................................... 399
SYNC™ Troubleshooting
.........................407
T
Technical Specifications See: Capacities and Specifications............362
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)......................268
Tire Care..........................................................325 Glossary of Tire Terminology......................... 327
Inflating the Tires............................................... 334
Information About Uniform Tire Quality Grades............................................................... 325Information Contained on the Tire
Sidewall............................................................ 328
Inspecting the Tires and Wheel Valve Stems ................................................................. 337
Location of the Tire Label.............................. 334
Tire Age.................................................................. 338
Tire and Wheel Alignment............................. 340
Tire Damage........................................................ 338
Tire Pressure Monitoring System.................339
Tire Replacement Requirements................338
Tire Rotation......................................................... 341
Tire Safety Practices........................................ 339
Tire Wear............................................................... 337
United States Department of Transportation Tire Quality
Grades............................................................... 326
Tire Pressure Monitoring System..........344 How Temperature Affects the Tire
Pressures......................................................... 345
Tire Pressure Monitoring System Reset Procedure........................................................ 349
Understanding the Tire Pressure Monitoring System.............................................................. 347
When Changing Tires....................................... 346
When Changing Wheels................................. 346
When Inflating Tires......................................... 346
Tires See: Wheels and Tires..................................... 324
Tow/Haul..........................................................175 Switching Tow/Haul On and Off................... 176
Towing a Trailer
.............................................242
Load Placement................................................. 242
Towing Points
...............................................265
Rear Towing Point............................................. 265
Towing the Vehicle on Four Wheels..........................................................253
Towing..............................................................242
Traction Control............................................188 Principle of Operation...................................... 188
Transmission Code Designation............369
Transmission...................................................173
Transporting the Vehicle
..........................264
Trip Computer.................................................118 Average Fuel.......................................................... 119
Average Speed..................................................... 119
Distance to Empty............................................... 119
Instantaneous Fuel............................................. 119
Personalization..................................................... 119
521
2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Index