
Scheduled Maintenance and
Mechanical Repairs
One of the best ways for you to make sure
that your vehicle provides years of service
is to have it maintained in line with our
recommendations using parts that
conform to the specifications detailed in
this Owner
’s Manual. Genuine Ford and
Motorcraft parts meet or exceed these
specifications.
Collision Repairs
We hope that you never experience a
collision, but accidents do happen.
Genuine Ford replacement collision parts
meet our stringent requirements for fit,
finish, structural integrity, corrosion
protection and dent resistance. During
vehicle development we validate that
these parts deliver the intended level of
protection as a whole system. A great way
to know for sure you are getting this level
of protection is to use genuine Ford
replacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement
parts are the only replacement parts that
benefit from a Ford Warranty. The Ford
Warranty may not cover damage caused
to your vehicle as a result of failed
non-Ford parts. For additional information,
refer to the terms and conditions of the
Ford Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is
covered and what is not covered by your
vehicle ’s New Vehicle Limited Warranty,
refer to the Warranty Manual that is
provided to you along with your Owner ’s
Manual. Special Instructions
For your added safety, your vehicle is fitted
with sophisticated electronic controls. WARNING: You risk death or
serious injury to yourself and others if you
do not follow the instruction highlighted
by the warning symbol. Failure to follow
the specific warnings and instructions
could result in personal injury. WARNING: Never
place front seat
mounted rear-facing child or infant seats
in front of an active passenger airbag.
On Board Diagnostics Data Link
Connector WARNING:
Do not connect
wireless plug-in devices to the data link
connector. Unauthorized third parties
could gain access to vehicle data and
impair the performance of safety related
systems. Only allow repair facilities that
follow our service and repair instructions
to connect their equipment to the data
link connector.
Your vehicle has an OBD Data Link
Connector (DLC) that is used in
conjunction with a diagnostic scan tool for
vehicle diagnostics, repairs and
reprogramming services. Installing an
aftermarket device that uses the DLC
during normal driving for purposes such as
remote insurance company monitoring,
transmission of vehicle data to other
devices or entities, or altering the
performance of the vehicle, may cause
interference with or even damage to
vehicle systems. We do not recommend
or endorse the use of aftermarket plug-in
devices unless approved by Ford. The
vehicle Warranty will not cover damage
caused by an aftermarket plug-in device.
16
2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Introduction

Notice to Owners of Pickup Trucks and
Utility Type Vehicles
WARNING: Utility vehicles have a
significantly higher rollover rate than
other types of vehicles.
Before you drive your vehicle, please read
this Owner ’s Manual carefully. Your vehicle
is not a passenger car. As with other
vehicles of this type, failure to operate this
vehicle correctly may result in loss of
vehicle control, vehicle rollover, personal
injury or death.
Using Your Vehicle With a Snowplow
Do not use this vehicle for
snowplowing.
Your vehicle is not equipped with a
snowplowing package.
Using Your Vehicle as an Ambulance
If your light truck is equipped with the Ford
Ambulance Preparation Package, it may
be utilized as an ambulance. Ford urges
ambulance manufacturers to follow the
recommendations of the Ford Incomplete
Vehicle Manual, Ford Truck Body Builder ’s
Layout Book and the Qualified Vehicle
Modifiers (QVM) Guidelines as well as
pertinent supplements.
For additional information, please
contact the Truck Body Builders
Advisory Service: Web Address
www.fleet.ford.com/truckbbas
You can also call us at
1–877 –840–4338
. Other Vehicle Modifications
If converting or modifying your vehicle
from production specification, refer to
the Truck Body Builder Advisory
website: Web Address
www.fleet.ford.com/truckbbas
MOBILE COMMUNICATIONS
EQUIPMENT WARNING:
Driving while
distracted can result in loss of vehicle
control, crash and injury. We strongly
recommend that you use extreme
caution when using any device that may
take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
Using mobile communications equipment
is becoming increasingly important in the
conduct of business and personal affairs.
However, you must not compromise your
own or others’ safety when using such
equipment. Mobile communications can
enhance personal safety and security when
appropriately used, particularly in
emergency situations. Safety must be
paramount when using mobile
communications equipment to avoid
negating these benefits. Mobile
communication equipment includes, but
is not limited to, cellular phones, pagers,
portable email devices, text messaging
devices and portable two-way radios.
17
2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Introduction

PRINCIPLE OF OPERATION
WARNING: Airbags do not inflate
slowly or gently, and the risk of injury
from a deploying airbag is the greatest
close to the trim covering the airbag
module. WARNING:
All occupants of your
vehicle, including the driver, should
always properly wear their seatbelts,
even when an airbag supplemental
restraint system is provided. Failure to
properly wear your seatbelt could
seriously increase the risk of injury or
death. WARNING:
Even with advanced
restraints systems, properly restrain
children 12 and under in a rear seating
position. Failure to follow this could
seriously increase the risk of injury or
death. WARNING:
Do not place your arms
on the airbag cover or through the
steering wheel. Failure to follow this
instruction could result in personal injury. WARNING:
Keep the areas in front
of the airbags free from obstruction. Do
not affix anything to or over the airbag
covers. Objects could become projectiles
during airbag deployment or in a sudden
stop. Failure to follow this instruction
could result in personal injury or death. WARNING: Airbags can kill or injure
a child in a child restraint. Never place a
rear-facing child restraint in front of an
active airbag. If you must use a
forward-facing child restraint in the front
seat, move the seat upon which the child
restraint is installed all the way back. WARNING:
Do not attempt to
service, repair, or modify the
supplementary restraint system or
associated components. Failure to
follow this instruction could result in
personal injury or death. WARNING:
Several airbag system
components get hot after inflation. To
reduce the risk of injury, do not touch
them after inflation. WARNING:
If a supplementary
restraint system component has
deployed, it will not function again. Have
the system and associated components
inspected as soon as possible. Failure to
follow this instruction could result in
personal injury or death.
The airbags are a supplemental restraint
system and are designed to work with the
seatbelts to help protect the driver and
right front passenger from certain upper
body injuries. Airbags do not inflate slowly;
there is a risk of injury from a deploying
airbag.
Note: You will hear a loud bang and see a
cloud of harmless powdery residue if an
airbag deploys. This is normal.
The airbags inflate and deflate rapidly
upon activation. After airbag deployment,
it is normal to notice a smoke-like, powdery
residue or smell the burnt propellant. This
may consist of cornstarch, talcum powder
(to lubricate the bag) or sodium
compounds (for example, baking soda)
that result from the combustion process
that inflates the airbag. Small amounts of
sodium hydroxide may be present which
may irritate the skin and eyes, but none of
the residue is toxic.
51
2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Supplementary Restraints System

WARNING: Your vehicle may have
an airbag deactivation switch. Before
driving, always look at the switch to
make sure it is in the appropriate
position. Failure to put the switch in the
proper position can increase the risk of
serious injury or death in a crash. The front passenger airbag on and off
switch has indicators that will illuminate,
indicating that the front passenger frontal
airbag is either on or off. The indicator lamp
is on the overhead panel.
Note:
The passenger airbag status indicator
OFF and ON lamps illuminate for a short
period of time when you switch the ignition
on to confirm it is functional. Passenger airbag
Passenger airbag status
indicator
Switch position
Disabled
OFF: Lit
Off
ON: Unlit Enabled
OFF: Unlit
On
ON: Lit
Turning the Passenger Airbag Off WARNING:
If the light does not
illuminate when the passenger airbag
switch is off and you switch the ignition
on, have the passenger airbag switch
serviced immediately by a qualified
technician. WARNING:
To avoid switching on
the airbag, always remove the ignition
key with the switch in the off position. WARNING: Never
place front seat
mounted rear-facing child or infant seats
in front of an active passenger airbag. WARNING:
You must switch the
passenger airbag off when using a
rearward facing child restraint on the
front seat.
53
2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Supplementary Restraints SystemE279408

1. Insert the ignition key, turn the switch
to OFF and hold in OFF while removing
the key. 2.
When the ignition is turned on, the pass
airbag off light illuminates briefly,
momentarily shuts off and then turns
back on. This indicates that the
passenger airbag is deactivated.
Turning the Passenger Airbag Back On WARNING: The seatbelts for the
driver and right front passenger seating
positions are specifically designed to
operate together with the airbags in
certain types of crashes. When you
switch off your airbag, you not only lose
the protection of the airbag, you also
may reduce the effectiveness of your
seatbelt system. If the passenger does
not meet the requirements stated in the
National Highway Traffic Safety
Administration or Transport Canada
deactivation criteria, switching off the
airbag can increase the risk of serious
injury or death in a crash. WARNING:
If your vehicle has rear
seats, always transport children who are
12 and younger in the rear seat. Always
use seatbelts and child restraints
properly. Do not place a child in a rear
facing infant seat in the front seat unless
your vehicle is equipped with an airbag
on and off switch and the passenger
airbag is turned off. This is because the
back of the infant seat is too close to the
inflating airbag and the risk of a fatal
injury to the infant when the airbag
inflates is substantial. WARNING:
If the passenger airbag
off light is illuminated when the
passenger airbag switch is on and the
ignition is on, have the passenger airbag
switch serviced immediately by a
qualified technician.
The passenger airbag remains off until you
turn it back on.
54
2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Supplementary Restraints SystemE181523 E181522

Children must always be properly
restrained. Accident statistics suggest that
children are safer when properly restrained
in the rear seating positions than in the
front seating position. Failure to follow
these instructions may increase the risk of
injury in a crash.
SIDE AIRBAGS
WARNING: Do not place objects
or mount equipment on or near the
airbag cover, on the side of the seatbacks
(of the front seats), or in front seat areas
that may come into contact with a
deploying airbag. Failure to follow these
instructions may increase the risk of
personal injury in the event of a crash. WARNING:
Do not use accessory
seat covers. The use of accessory seat
covers may prevent the deployment of
the side airbags and increase the risk of
injury in an accident. WARNING:
Do not lean your head
on the door. The side airbag could injure
you as it deploys from the side of the
seatback. WARNING:
Do not attempt to
service, repair, or modify the airbag, its
fuses or the seat cover on a seat
containing an airbag as you could be
seriously injured or killed. Contact your
authorized dealer as soon as possible. WARNING:
If the side airbag has
deployed, the airbag will not function
again. The side airbag system (including
the seat) must be inspected and serviced
by an authorized dealer. If the airbag is
not replaced, the unrepaired area will
increase the risk of injury in a crash.
The side airbags are located on the
outboard side of the seatbacks of the front
seats. In certain sideways crashes, the
airbag on the side affected by the crash
will be inflated. The airbag was designed
to inflate between the door panel and
occupant to further enhance the protection
provided occupants in side impact crashes. The system consists of the following:
•
A label or embossed side panel
indicating that side airbags are found
on your vehicle.
• Side airbags located inside the
seatback of the driver and front
passenger seats.
58
2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Supplementary Restraints SystemE142846 E152533

·Crash sensors and monitoring
system with readiness indicator.
See Crash Sensors and Airbag
Indicator (page 60).
The design and development of the side
airbag system included recommended
testing procedures that were developed
by a group of automotive safety experts
known as the Side Airbag Technical
Working Group. These recommended
testing procedures help reduce the risk of
injuries related to the deployment of side
airbags.
SAFETY CANOPY™ WARNING:
Do not place objects
or mount equipment on or near the
headliner at the siderail that may come
into contact with a deploying curtain
airbag. Failure to follow these
instructions may increase the risk of
personal injury in the event of a crash. WARNING:
Do not lean your head
on the door. The curtain airbag could
injure you as it deploys from the
headliner. WARNING:
Do not attempt to
service, repair, or modify the
supplementary restraint system or
associated components. Failure to
follow this instruction could result in
personal injury or death. WARNING:
All occupants of your
vehicle, including the driver, should
always properly wear their seatbelts,
even when an airbag supplemental
restraint system is provided. Failure to
properly wear your seatbelt could
seriously increase the risk of injury or
death. WARNING:
To reduce risk of injury,
do not obstruct or place objects in the
deployment path of the airbag. WARNING:
If a supplementary
restraint system component has
deployed, it will not function again. Have
the system and associated components
inspected as soon as possible. Failure to
follow this instruction could result in
personal injury or death.
The Safety Canopy deploys during
significant side crashes or when a certain
likelihood of a rollover event is detected
by the rollover sensor. The Safety Canopy
is mounted to the roof side rail sheet metal,
behind the headliner, above each row of
seats. In certain sideways crashes or
rollover events, the Safety Canopy will be
activated, regardless of which seats are
occupied. The Safety Canopy is designed
to inflate between the side window area
and occupants to further enhance
protection provided in side impact crashes
and rollover events. 59
2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Supplementary Restraints SystemE67017 E75004

The system consists of the following:
•
Safety Canopy curtain airbags above
the trim panels over the front and rear
side windows identified by a label or
wording on the headliner or roof-pillar
trim.
• A flexible headliner which opens above
the side doors to allow air curtain
deployment · Crash sensors and monitoring
system with a readiness
indicator. See Crash Sensors
and Airbag Indicator (page 60).
Properly restrain children 12 years old and
under in the rear seats. The Safety Canopy
will not interfere with children restrained
using a properly installed child or booster
seat because it is designed to inflate
downward from the headliner above the
doors along the side window opening.
The design and development of the Safety
Canopy included recommended testing
procedures that were developed by a
group of automotive safety experts known
as the Side Airbag Technical Working
Group. These recommended testing
procedures help reduce the risk of injuries
related to the deployment of side airbags
(including the Safety Canopy).
CRASH SENSORS AND
AIRBAG INDICATOR WARNING:
Modifying or adding
equipment to the front end of your
vehicle (including hood, bumper system,
frame, front end body structure, tow
hooks and hood pins) may affect the
performance of the airbag system,
increasing the risk of injury. Do not
modify or add equipment to the front
end of your vehicle. Your vehicle has a collection of crash and
occupant sensors which provide
information to the restraints control
module which deploys (activates) the
front safety belt pretensioners, driver
airbag, passenger airbag, seat mounted
side airbags, and the Safety Canopy®.
Based on the type of crash (frontal impact,
side impact or rollover), the restraints
control module will deploy the appropriate
safety devices.
The restraints control module also
monitors the readiness of the above safety
devices plus the crash and occupant
sensors. The readiness of the safety
system is indicated by a warning indicator
light in the instrument cluster or by a
backup tone if the warning light is not
working. Routine maintenance of the
airbags is not required.
A difficulty with the system is indicated by
one or more of the following:
The readiness light will not
illuminate immediately after the
ignition is turned on.
• The readiness light will either flash or
stay lit.
• A series of five beeps will be heard. The
tone pattern will repeat periodically
until the problem, the light or both are
repaired.
If any of these things happen, even
intermittently, have the supplemental
restraint system serviced at an authorized
dealer immediately. Unless serviced, the
system may not function properly in the
event of a crash.
60
2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Supplementary Restraints SystemE67017 E67017