2020 FORD TRANSIT service

Services even if Intelematics or a Supplier
has been advised of the possibility of such
damages. You also acknowledge that the
neither Intelematics nor any Supplier
guarantees nor make any warranties that
relate to the availability, accuracy or
completeness of SUNA Products and/or
Services, and to the extent which it is
lawful to do so, both Intelematics and each
Supplier excludes any warranties which
might otherwise be implied by any State
or Federal legislation in relation to SUNA
Products and/or Services.
7. Please Note
Great care has been taken in preparing this
manual. Constant product development
may mean that some information is not
entirely up-to-date. The information in this
document is subject to change without
notice.
DECLARATION OF CONFORMITY
Radio Frequency Statement IC Identification Number
FCC Identification Number
SYNC Version
216B-SYNCG3-L
ACJ-SYNCG3-L
3.0
216B-FA170BCARHS
ACJ-FA-170-BCARHS
3.1
216B-FG185SG32MH
ACJ-FG-185-SG32MH
3.2 WARNING: Changes or
modifications not expressively approved
by the party responsible for compliance
could void the user's authority to operate
the equipment. The term "IC:" before the
radio certification number only signifies
that Industry Canada technical
specifications were met.
These devices comply with Part 15 of the
FCC Rules and with RSS-210 of Industry
Canada. Operation is subject to the
following two conditions:
1. The device does not cause harmful interference.
2. The device accepts any interference received, including interference that
could cause undesired operation.
508
2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Appendices

Brake System.......................................................
373
Diesel Exhaust Fluid Tank............................... 373
Engine...................................................................... 371
Fuel Tank............................................................... 372
Grease.................................................................... 374
Locks....................................................................... 373
Washer Reservoir................................................ 372
Capacities and Specifications - 3.5L Duratec..........................................................374
Air Conditioning System.................................. 374
Brake System....................................................... 378
Engine..................................................................... 375
Engine Coolant.................................................... 377
Fuel Tank................................................................ 377
Grease.................................................................... 379
Locks....................................................................... 379
Rear Axle............................................................... 379
Washer Reservoir............................................... 378
Capacities and Specifications - 3.5L Ecoboost™.................................................380
Air Conditioning System................................. 380
Brake System...................................................... 384
Engine..................................................................... 381
Engine Coolant................................................... 383
Fuel Tank.............................................................. 384
Grease.................................................................... 385
Locks...................................................................... 385
Rear Axle............................................................... 385
Washer Reservoir............................................... 384
Capacities and Specifications................362
Cargo Lamps..................................................107 Switching the Cargo Lamps Off.................... 107
Switching the Cargo Lamps On.................... 107
Car Wash See: Cleaning the Exterior............................... 316
Catalytic Converter - 3.5L Duratec/3.5L Ecoboost™..................................................163
On-Board Diagnostics System..................... 164
Changing a Bulb..........................................308 Front Clearance Lamp...................................... 310
Headlamp
............................................................ 309
High Mounted Stoplamps................................ 311
Interior Lamp........................................................ 312
License Plate Lamp............................................ 312
Reading Lamps.................................................... 312
Rear Lamps............................................................ 311
Side Direction Indicator..................................... 311
Sun Visor Mirror Lamp...................................... 313Changing a Fuse..........................................286
Fuses...................................................................... 286
Changing a Road Wheel...........................349 Dissimilar Spare Wheel and Tire Assembly
Information..................................................... 350
Front Jacking Points.......................................... 355
Installing a Road Wheel.................................. 358
Locking Lug Nuts................................................. 351
Rear Jacking Points........................................... 355
Removing a Road Wheel................................ 358
Removing a Wheel Trim.................................. 356
Stowing the Wheel and Vehicle Jack........360
Vehicle Jack......................................................... 354
Vehicles With a Spare Wheel......................... 351
Changing the 12V Battery
.........................303
Removing the Battery...................................... 303
Replacing the Battery...................................... 305
Changing the Engine Air Filter................296
Changing the Engine Oil and Oil Filter...............................................................294
Engine Lubrication for Severe Service Operation......................................................... 295
Changing the Front Wiper Blades.........307
Changing the Wi-Fi Hotspot Name or Password
.....................................................392
Checking MyKey System Status...............75
Checking the Wiper Blades......................307
Child Restraint and Seatbelt Maintenance.................................................50
Child Restraint Positioning
.........................40
Child Safety......................................................20 General Information............................................ 20
Child Safety Locks
.........................................42
Left-Hand Side...................................................... 43
Right-Hand Side................................................... 43
Cigar Lighter
...................................................140
Cleaning Products........................................315
Cleaning the Engine
.....................................317
Cleaning the Exterior...................................316
Body Paintwork Preservation......................... 317
Cleaning the Chrome Trim.............................. 316
Cleaning the Headlamps................................. 316
Cleaning the Rear Window............................. 316
Sliding Door Tracks............................................. 317
Cleaning the Instrument Panel and Instrument Cluster Lens........................320
511
2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Index

Cleaning the Interior....................................318
Fabric, Carpets, Cloth Seats, Headliners
and Floor Mats................................................ 318
Instrument Cluster Screens, LCD Screens and Radio Screens....................................... 320
Leather Interior.................................................... 319
Mirrors.................................................................... 320
Rear Windows..................................................... 320
Seatbelts............................................................... 319
Storage Compartments, Cup Holders and Ashtrays........................................................... 320
Suede Micro Fiber Fabric................................. 319
Cleaning the Wheels...................................321
Cleaning the Windows and Wiper Blades............................................................318
Clearing All MyKeys.......................................74
Climate Control..............................................121
Closing the Sliding Door...............................81 Closing the Sliding Door From Inside Your
Vehicle.................................................................. 81
Closing the Sliding Door From Outside Your Vehicle................................................................. 82
Closing the Sliding Door With the Remote Control................................................................ 85
Cold Weather Precautions
.......................254
Connected Vehicle......................................388 Connecting the Vehicle to a Mobile
Network........................................................... 388
Connected Vehicle Limitations..............388
Connected Vehicle Requirements
........388
Connected Vehicle – Troubleshooting - Vehicles With: Modem
...........................389
Connected Vehicle – Troubleshooting - Vehicles With: SYNC 3...........................390
Connecting a Bluetooth® Device - Vehicles Without: SYNC.........................397
Pairing a Device.................................................. 397
Connecting the Vehicle to a Mobile Network.......................................................388
Connecting FordPass to the Modem.........388
Enabling and Disabling the Modem...........388
What Is the Modem.......................................... 388
Connecting the Vehicle to a Wi-Fi Network.......................................................388
Coolant Check See: Engine Coolant Check........................... 298
Crash Sensors and Airbag Indicator.......60 Creating a MyKey............................................72
MyKey Information Messages.......................... 72
Creating a Wi-Fi Hotspot..........................392 Connecting a Device to the Wi-Fi
Hotspot............................................................. 392
Finding the Wi-Fi Hotspot Name and Password......................................................... 392
Cross Traffic Alert........................................224 Cross Traffic Alert behavior when trailer is
attached........................................................... 226
Cross Traffic Alert Indicator........................... 226
Cross Traffic Alert Information Messages.......................................................... 227
Cross Traffic Alert System Limitations...................................................... 226
Cross Traffic Alert System Sensors............226
Switching the System On and Off..............226
Using Cross Traffic Alert.................................. 224
Cruise Control...............................................206 Principle of Operation..................................... 206
Cruise control See: Using Cruise Control.............................. 206
Customer Assistance.................................266
D
Data Recording
..................................................11
Comfort, Convenience and Entertainment
Data....................................................................... 13
Event Data................................................................ 13
Service Data............................................................ 12
Services That Third Parties Provide...............14
Services That We Provide.................................. 14
Vehicles With a Modem...................................... 14
Vehicles With an Emergency Call System.................................................................. 15
Vehicles With SYNC............................................. 14
Daytime Running Lamps
...........................103
Type 1 - Conventional
(Non-Configurable)...................................... 103
Type 2 - Configurable........................................ 103
Declaration of Conformity
.......................508
Radio Frequency Statement........................ 508
Diesel Particulate Filter
...............................167
Diesel Particulate Filter Automatic
Regeneration................................................... 168
Diesel Particulate Filter Information Messages........................................................... 172
512
2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Index

Supported Media Players, Formats and
Metadata Information................................ 433
USB Ports............................................................. 433
Environment.....................................................19
Essential Towing Checks...........................247
Before Towing a Trailer.................................... 252
Launching or Retrieving a Boat or Personal Water Craft (PWC)....................................... 253
Safety Chains...................................................... 248
Tow Hitch.............................................................. 248
Trailer Brakes....................................................... 248
Trailer Lamps....................................................... 252
Trailer Towing Connector................................ 247
When Towing a Trailer...................................... 252
Event Data Recording See: Data Recording.............................................. 11
Export Unique Options
.................................18
Exterior Mirrors..............................................109
Fold-Away Exterior Mirrors.............................. 110
Power Exterior Mirrors...................................... 109
Power Folding Mirrors....................................... 109
F
Fan See: Engine Cooling Fan - Diesel.................298
See: Engine Cooling Fan - Gasoline...........298
Fastening the Seatbelts..............................45 Seatbelt Locking Modes................................... 46
Using Seatbelts During Pregnancy................45
Flat Tire See: Changing a Road Wheel....................... 349
Floor Mats
.......................................................255
Fog Lamps - Front See: Front Fog Lamps...................................... 105
Ford Credit
.....................................................266
US Only................................................................. 266
Ford Protect
..................................................460
Ford Protect Extended Service Plan
(CANADA ONLY)........................................... 461
Ford Protect Extended Service Plans (U.S. Only)................................................................. 460
Front Fog Lamps..........................................105 Front Fog Lamp Indicator............................... 106
Switching the Front Fog Lamps On or Off....................................................................... 105Front Parking Aid..........................................194
Front Parking Aid Information
Messages.......................................................... 196
Object Distance Indicator................................ 195
Front View Camera
.....................................233
Using the Front View Camera....................... 234
Front Wiper Blades See: Changing the Front Wiper Blades......307
Fuel and Refueling.......................................152
Fuel Burning Heater See: Auxiliary Heater......................................... 124
Fuel Filler Funnel Location........................157
Fuel Filter - Gasoline...................................307
Fuel Filter Service Indicator Check - Diesel............................................................306
Fuel Quality - Diesel....................................152 Biodiesel................................................................ 154
Diesel Fuel Additives ........................................ 155
Fuel Requirements - Choosing The Right Fuel: Vehicles Operated Where Ultra Low
Sulfur Diesel Fuel Is Not Required ..........153
Fuel Requirements - Choosing The Right Fuel: Vehicles Operated Where Ultra Low
Sulfur Diesel Fuel Is Required (United
States/Canada/Puerto Rico/U.S. Virgin
Islands And Other Locales) ...................... 152
Fuel Quality - E85
.........................................155
Choosing the Right Fuel - Flex Fuel
Vehicles............................................................. 155
Switching Between E85 and Gasoline............................................................ 156
Fuel Quality - Gasoline
...............................156
Choosing the Right Fuel................................... 156
Fuel Shutoff
...................................................258
Ignition Switch.................................................... 258
Keyless Starting................................................. 259
Fuse Box Locations.....................................273 Body Control Module........................................ 273
Driver Compartment Fuse Box..................... 273
Engine Compartment Fuse Box................... 273
Passenger Compartment Fuse Box............273
Pre-fuse Box......................................................... 273
Fuses.................................................................273
Fuse Specification Chart
...........................274
Body Control Module........................................ 281
Driver Compartment Fuse Box...................... 277
Engine Compartment Fuse Box................... 274
Passenger Compartment Fuse Box...........283
514
2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Index

Pre-fuse Box........................................................
285
G
Gauges................................................................111 Automatic Transmission Position
Indicators........................................................... 112
Engine Coolant Temperature Gauge............112
Fuel Gauge.............................................................. 112
Information Display.............................................. 111
Instrument Cluster............................................... 111
Speedometer........................................................ 112
Tachometer............................................................. 111
Gearbox See: Transmission............................................... 173
General Information on Radio Frequencies...................................................64
General Maintenance Information.......462
Multi-point Inspection..................................... 464
Owner Checks and Services.......................... 463
Protecting Your Investment........................... 462
Why Maintain Your Vehicle?......................... 462
Why Maintain Your Vehicle at Your Dealership?..................................................... 462
Getting Assistance Outside the U.S. and Canada.........................................................269
Getting the Services You Need..............266 Away From Home............................................. 266
H
Hazard Flashers
...........................................258
Headlamp Adjusting See: Adjusting the Headlamps.................... 305
Headlamp Removal See: Removing a Headlamp.......................... 307
Headrest See: Head Restraints......................................... 128
Head Restraints
.............................................128
Adjusting the Head Restraint......................... 129
Installing the Head Restraint ........................ 129
Removing the Head Restraint........................ 129
Heated Exterior Mirrors - Vehicles With: Heated Rear Window
...............................123
Heated Exterior Mirrors - Vehicles Without: Heated Rear Window
.............123
Heated Rear Window..................................123
Heated Seats
..................................................137 Heating
See: Climate Control........................................... 121
Hill Start Assist..............................................182 Hill Start Assist Information
Messages.......................................................... 184
Switching Hill Start Assist On or Off...........183
Using Hill Start Assist....................................... 183
Hints on Controlling the Interior Climate...........................................................122
Defogging or Clearing the Windshield of Thin Ice............................................................... 123
Defogging the Side Windows in Cold Weather............................................................. 122
General Hints........................................................ 122
Quickly Cooling the Interior............................. 122
Quickly Heating the Interior............................. 122
Recommended Settings for Cooling...........122
Recommended Settings for Heating...........122
Hints on Driving With Anti-Lock Brakes............................................................182
Hood Lock See: Opening and Closing the Hood..........288
I
Ignition Switch...............................................143
In California (U.S. Only).............................267
Information Displays
....................................116
General Information........................................... 116
Installing Child Restraints...........................22 Child Safety Restraint......................................... 22
Using Lap and Shoulder Belts......................... 22
Using Lower Anchors and Tethers for Children (LATCH)............................................ 24
Using Tether Straps.............................................. 31
Instrument Cluster
.........................................111
Instrument Lighting Dimmer....................103
Interior Air Quality.........................................127
Interior Lamps
...............................................106
Courtesy Lamp Function................................. 106
Switching the Courtesy Lamps On and Off....................................................................... 106
Switching the Front Map Reading Lamps On and Off....................................................... 106
Interior Mirror
...................................................110
Introduction........................................................9
515
2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Index

Steering Information Messages...................
229
Steering Wheel................................................97
Stopping the Engine....................................149
Stopping the Sliding Door Movement.....................................................85
Storage Compartments
..............................141
Streaming Bluetooth Audio - Vehicles Without: SYNC...........................................397
Selecting a Bluetooth Source....................... 397
Supplementary Restraints System
..........51
Principle of Operation.......................................... 51
Switching Auto-Start-Stop On and Off...................................................................149
Switching Off the Engine...........................147 Vehicles With a Turbocharger........................ 147
Symbols Glossary
.............................................9
SYNC™ 3.........................................................416 General Information.......................................... 416
SYNC™ 3 Troubleshooting......................445 Additional Information and
Assistance....................................................... 457
Apps........................................................................\
452
Navigation............................................................. 451
Personal Profiles................................................ 455
Phone
.................................................................... 449
Resetting the System....................................... 457
USB and Bluetooth Audio.............................. 446
Voice Recognition.............................................. 445
Wi-Fi Connectivity............................................. 454
SYNC™ Applications and Services........................................................403
911 Assist.............................................................. 403
SYNC Mobile Apps........................................... 405
SYNC™...........................................................399 General Information......................................... 399
SYNC™ Troubleshooting
.........................407
T
Technical Specifications See: Capacities and Specifications............362
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)......................268
Tire Care..........................................................325 Glossary of Tire Terminology......................... 327
Inflating the Tires............................................... 334
Information About Uniform Tire Quality Grades............................................................... 325Information Contained on the Tire
Sidewall............................................................ 328
Inspecting the Tires and Wheel Valve Stems ................................................................. 337
Location of the Tire Label.............................. 334
Tire Age.................................................................. 338
Tire and Wheel Alignment............................. 340
Tire Damage........................................................ 338
Tire Pressure Monitoring System.................339
Tire Replacement Requirements................338
Tire Rotation......................................................... 341
Tire Safety Practices........................................ 339
Tire Wear............................................................... 337
United States Department of Transportation Tire Quality
Grades............................................................... 326
Tire Pressure Monitoring System..........344 How Temperature Affects the Tire
Pressures......................................................... 345
Tire Pressure Monitoring System Reset Procedure........................................................ 349
Understanding the Tire Pressure Monitoring System.............................................................. 347
When Changing Tires....................................... 346
When Changing Wheels................................. 346
When Inflating Tires......................................... 346
Tires See: Wheels and Tires..................................... 324
Tow/Haul..........................................................175 Switching Tow/Haul On and Off................... 176
Towing a Trailer
.............................................242
Load Placement................................................. 242
Towing Points
...............................................265
Rear Towing Point............................................. 265
Towing the Vehicle on Four Wheels..........................................................253
Towing..............................................................242
Traction Control............................................188 Principle of Operation...................................... 188
Transmission Code Designation............369
Transmission...................................................173
Transporting the Vehicle
..........................264
Trip Computer.................................................118 Average Fuel.......................................................... 119
Average Speed..................................................... 119
Distance to Empty............................................... 119
Instantaneous Fuel............................................. 119
Personalization..................................................... 119
521
2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Index

Resetting the Trip Computer...........................
118
Trip Odometer...................................................... 119
Trip Timer................................................................ 119
U
Under Hood Overview - 2.0L EcoBlue........................................................290
Under Hood Overview - 3.5L Duratec..........................................................291
Under Hood Overview - 3.5L Ecoboost™.................................................292
USB Port
.........................................................398
Using Adaptive Cruise Control................207 Adaptive Cruise Control Indicator................213
Adaptive Cruise Control Information
Messages.......................................................... 213
Adaptive Cruise Control System Sensors............................................................... 211
Automatic Cancellation................................... 210
Canceling the Set Speed................................. 210
Changing the Set Speed................................ 209
Detection Issues................................................. 210
Following a Vehicle........................................... 208
Hilly Condition Usage........................................ 210
Overriding the System..................................... 209
Resuming the Set Speed................................. 210
Setting the Adaptive Cruise Speed............208
Setting the Gap Distance............................... 209
Switching Adaptive Cruise Control Off....................................................................... 210
Switching Adaptive Cruise Control On....................................................................... 207
Switching to Normal Cruise Control............212
System Not Available......................................... 211
Using All-Wheel Drive..................................177 All-Wheel Drive Gauge...................................... 181
All-Wheel Drive Information Messages........................................................... 181
Driving In Special Conditions With All-Wheel Drive (AWD)................................ 177
Operating All-Wheel Drive (AWD) Vehicles with Mismatched Tires................................. 177
Using Cruise Control..................................206 Canceling the Set Speed................................ 206
Changing the Set Speed................................ 206
Cruise Control Indicator................................... 207
Resuming the Set Speed............................... 206Setting the Cruise Speed...............................
206
Switching Cruise Control Off........................ 206
Switching Cruise Control On......................... 206
Using MyKey With Remote Start Systems..........................................................76
Using Power Running Boards....................94 Automatic Power Deploy.................................. 94
Automatic Power Stow..................................... 94
Bounce-back......................................................... 95
Enabling and Disabling...................................... 95
Manual Operation................................................ 95
Manual Power Deploy........................................ 95
Resetting the System......................................... 96
Using Snow Chains.....................................343
Using Stability Control...............................190
Using SYNC™ With Your Media Player............................................................406
Audio Voice Commands................................. 407
Media Sources................................................... 406
Using SYNC™ With Your Phone............402 Accessing Features through the Phone
Menu................................................................. 403
Pairing a Phone.................................................. 402
Phone Controls.................................................. 403
Phone Voice Commands............................... 402
Using Traction Control...............................188 Switching the System Off or On................... 188
System Indicator Lights and Messages .......................................................... 188
Using Voice Recognition...........................398 Apps........................................................................\
423
Automatic Blower Motor Speed Reduction........................................................ 424
Climate.................................................................. 420
Entertainment
..................................................... 419
General................................................................... 418
Initiating a Voice Session............................... 400
Navigation............................................................. 422
Phone...................................................................... 421
Phone Voice Service......................................... 398
SiriusXM Traffic and Travel Link................... 423
System Interaction and Feedback..............401
Voice Settings..................................................... 424
Using Winter Tires.......................................342
Utilizing the Mediation/Arbitration Program (Canada Only)........................269
522
2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Index