The information contained in this publication was correct at the time of going to print. In the interest of
continuous development, we reserve the right to change specifications, design or equipment at any time
without notice or obligation. No part of this publication may be reproduced, transmitted, stored in a
retrieval system or translated into any language in any form by any means without our written permission.
Errors and omissions excepted.
© Ford Motor Company 2019
All rights reserved.
Part Number: LK3J 19A321 HA 201911 20191206081412
California Proposition 65
WARNING: Operating, servicing and
maintaining a passenger vehicle or off-highway
motor vehicle can expose you to chemicals
including engine exhaust, carbon monoxide,
phthalates, and lead, which are known to the
State of California to cause cancer and birth
defects or other reproductive harm. To minimize
exposure, avoid breathing exhaust, do not idle the
engine except as necessary, service your vehicle
in a well-ventilated area and wear gloves or wash
your hands frequently when servicing your vehicle.
For more information go to
www.P65Warnings.ca.gov/passenger-vehicle. WARNING:
Battery posts, terminals and
related accessories contain lead and lead
compounds, chemicals known to the State of
California to cause cancer and reproductive harm.
Wash your hands after handling
.
Sliding Door - Vehicles With:
Power Sliding Door
Sliding Door Precautions ...........................83
Opening the Sliding Door ...........................
83
Closing the Sliding Door .............................
84
Stopping the Sliding Door Movement ........................................................................\
..
85
Resetting the Power Sliding Door ...........
85
Sliding Door – Troubleshooting ..............
86
Keyless Entry
Locating the Keyless Entry Keypad ........
88
Master Access Code ....................................
88
Keyless Entry Settings ................................
88
Locking and Unlocking the Doors Using Keyless Entry ..............................................
88
Keyless Entry – Troubleshooting ............
89
Security
Passive Anti-Theft System - Vehicles With: Passive Anti-Theft System
(PATS) ..........................................................
90
Anti-Theft Alarm - Vehicles Without: Anti-Theft Alarm Horn with Integral
Battery ...........................................................
91
Anti-Theft Alarm - Vehicles With: Anti-Theft Alarm Horn with Integral
Battery ...........................................................
92
Power Running Boards
Using Power Running Boards ...................
94
Steering Wheel
Adjusting the Steering Wheel ...................
97
Locking the Steering Wheel ......................
97
Wipers and Washers
Windshield Wipers .......................................
98
Autowipers ......................................................
98
Windshield Washers ..................................
100Lighting
General Information
....................................
101
Lighting Control ............................................
101
Autolamps .....................................................
102
Instrument Lighting Dimmer ...................
103
Daytime Running Lamps ..........................
103
Automatic High Beam Control ...............
104
Front Fog Lamps .........................................
105
Direction Indicators ....................................
106
Interior Lamps ..............................................
106
Cargo Lamps .................................................
107
Windows and Mirrors
Power Windows ..........................................
108
Exterior Mirrors .............................................
109
Interior Mirror ..................................................
110
Instrument Cluster
Gauges ...............................................................
111
Warning Lamps and Indicators ...............
112
Information Displays
General Information ....................................
116
Trip Computer ................................................
118
Personalized Settings .................................
119
Climate Control
Manual Climate Control .............................
121
Hints on Controlling the Interior Climate ........................................................................\
.
122
Rear Passenger Climate Controls ..........
123
Heated Rear Window .................................
123
Heated Exterior Mirrors - Vehicles Without: Heated Rear Window ..........
123
Heated Exterior Mirrors - Vehicles With: Heated Rear Window .............................
123
Auxiliary Heater ............................................
124
Remote Start .................................................
125
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Emergency Exit
............................................258
Fuel Shutoff ..................................................
258
Jump Starting the Vehicle - 2.0L EcoBlue ........................................................................\
259
Jump Starting the Vehicle - 3.5L Duratec/3.5L Ecoboost™ ....................
261
Post-Crash Alert System .........................
264
Transporting the Vehicle .........................
264
Towing Points ..............................................
265
Customer Assistance
Ford Credit ....................................................
266
Getting the Services You Need .............
266
In California (U.S. Only) ............................
267
The Better Business Bureau (BBB) Auto Line Program (U.S. Only) ....................
268
Utilizing the Mediation/Arbitration Program (Canada Only) ......................
269
Getting Assistance Outside the U.S. and Canada .......................................................
269
Ordering Additional Owner's Literature ........................................................................\
..
271
Reporting Safety Defects (U.S. Only) ........................................................................\
..
271
Reporting Safety Defects (Canada Only) ........................................................................\
.
272
Fuses
Fuse Box Locations ....................................
273
Fuse Specification Chart ..........................
274
Changing a Fuse .........................................
286
Maintenance
General Information ..................................
288
Opening and Closing the Hood .............
288
Under Hood Overview - 2.0L EcoBlue .......................................................................
290
Under Hood Overview - 3.5L Duratec ........................................................................\
.
291
Under Hood Overview - 3.5L Ecoboost™ ........................................................................\
292
Engine Oil Dipstick - 2.0L EcoBlue .......
293Engine Oil Dipstick - 3.5L Duratec
........
293
Engine Oil Dipstick - 3.5L Ecoboost™ ........................................................................\
293
Engine Oil Check .........................................
293
Changing the Engine Oil and Oil Filter ........................................................................\
294
Oil Change Indicator Reset - Diesel ......
295
Oil Change Indicator Reset - Gasoline ........................................................................\
296
Changing the Engine Air Filter ...............
296
Draining the Fuel Filter Water Trap - Diesel ...........................................................
297
Engine Cooling Fan - Diesel ....................
298
Engine Cooling Fan - Gasoline ..............
298
Engine Coolant Check ..............................
298
Automatic Transmission Fluid Check ........................................................................\
302
Brake Fluid Check .......................................
302
Changing the 12V Battery ........................
303
Adjusting the Headlamps .......................
305
Fuel Filter Service Indicator Check - Diesel ..........................................................
306
Washer Fluid Check ...................................
307
Fuel Filter - Gasoline ..................................
307
Checking the Wiper Blades .....................
307
Changing the Front Wiper Blades ........
307
Removing a Headlamp .............................
307
Changing a Bulb .........................................
308
Drive Belt Routing - 2.0L EcoBlue ..........
313
Drive Belt Routing - 3.5L Duratec/3.5L Ecoboost™, Vehicles With: Dual
Generators .................................................
314
Drive Belt Routing - 3.5L Duratec/3.5L Ecoboost™, Vehicles With: Single
Generator ...................................................
314
Vehicle Care
Cleaning Products .......................................
315
Cleaning the Exterior ..................................
316
Waxing ..............................................................
317
Cleaning the Engine ....................................
317
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Battery
Battery acid
Brake fluid - non petroleum
based
Brake system
Brake system
Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature Engine oil
Explosive gas
Fan warning
Fasten seatbelt
Flammable
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard flashers
Heated rear window
Windshield defrosting system
Interior luggage compartment
release
Jack
Keep out of reach of children
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We respect your privacy and are
committed to protecting it. The
information contained in this publication
was correct at the time of going to print,
but as technology rapidly changes, we
recommend that you visit the regional Ford
website for the latest information.
Your vehicle has electronic control units
that have data recording functionality and
the ability to permanently or temporarily
store data. This data could include
information on the condition and status of
your vehicle, vehicle maintenance
requirements, events and malfunctions.
The types of data that can be recorded are
described in this section. Some of the data
recorded is stored in event logs or error
logs.
Note:
Error logs are reset following a service
or repair.
Note: We may provide information in
response to requests from law enforcement,
other government authorities and third
parties acting with lawful authority or
through a legal process. Such information
could be used by them in legal proceedings.
Data recorded includes, for example:
• Operating states of system
components, for example, fuel level,
tire pressure and battery charge level.
• Vehicle and component status, for
example, wheel speed, deceleration,
lateral acceleration and seatbelt
status.
• Events or errors in essential systems,
for example, headlamps and brakes.
• System responses to driving situations,
for example, airbag deployment and
stability control.
• Environmental conditions, for example,
temperature. Some of this data, when used in
combination with other information, for
example, an accident report, damage to a
vehicle or eyewitness statements, could
be associated with a specific person.
Service Data
Service data recorders in your vehicle are
capable of collecting and storing
diagnostic information about your vehicle.
This potentially includes information about
the performance or status of various
systems and modules in the vehicle, such
as engine, throttle, steering or brake
systems. In order to properly diagnose and
service your vehicle, Ford Motor Company
(Ford of Canada in Canada), and service
and repair facilities may access or share
among them vehicle diagnostic
information received through a direct
connection to your vehicle when
diagnosing or servicing your vehicle.
Additionally, Ford Motor Company (Ford
of Canada, in Canada) may, where
permitted by law, use vehicle diagnostic
information for vehicle improvement or
with other information we may have about
you, for example, your contact information,
to offer you products or services that may
interest you. Data may be provided to our
service providers such as part suppliers
that may help diagnose malfunctions, and
who are similarly obligated to protect data.
We retain this data only as long as
necessary to perform these functions or to
comply with law. We may provide
information where required in response to
official requests to law enforcement or
other government authorities or third
parties acting with lawful authority or court
order, and such information may be used
in legal proceedings. For U.S. only (if
equipped), if you choose to use connected
apps and services, you consent that certain
diagnostic information may also be
accessed electronically by Ford Motor
Company and Ford authorized service
12
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•
SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a Bluetooth
enabled and compatible cell phone to
SYNC.
• A connected Bluetooth enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.
• A connected Bluetooth enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number.
Note: If any user sets 911 Assist to on or off,
that setting applies for all paired phones. If
911 Assist is switched off and the phone is
connected to SYNC, an icon displays on the
status bar.
Note: Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature.
EMERGENCY CALL
LIMITATIONS
The SYNC 911 Assist feature only operates
in the U.S., Canada or in a territory in which
911 is the emergency number.
• Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
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REMOTE CONTROL - VEHICLES
WITHOUT: PASSIVE ANTI-
THEFT SYSTEM (PATS)
Integrated Keyhead Transmitter (If
Equipped)
Use the key blade to start your vehicle and
unlock or lock the driver door from outside
your vehicle.
Note:
Your vehicle keys came with a
security label that provides important key
cut information. Keep the label in a safe
place for future reference.
Programming a New Remote
Control
Read and understand the entire procedure
before you begin. Make sure all new and existing remote
controls are present before beginning this
procedure. This procedure erases all
existing programmed remote controls.
Reprogram all the existing remote controls
during this procedure.
1.
Unlock the vehicle with the power door
unlock control.
2. Switch the ignition from off to on eight
times within six seconds, finishing in
the off position. A tone sounds to
indicate that it is now possible to
program a remote control.
3. Press and hold any button on the remote control within 10 seconds. A
tone sounds as confirmation.
4. Repeat step 3 within 10 seconds for each remote control.
Note: Programming ends when you switch
the ignition on, or after 10 seconds.
If you have successfully programmed the
remote control, it operates the remote
entry system.
If programming was unsuccessful, wait 10
seconds and repeat the process.
Note: You can program a maximum of eight
remote controls to your vehicle.
Changing the Remote Control
Battery
The remote control uses one coin-type
three-volt lithium battery CR2032 or
equivalent.
Note: Refer to local regulations when
disposing of remote control batteries.
Note: Do not wipe off any grease on the
battery terminals or on the back surface of
the circuit board.
Note: Replacing the battery does not erase
the programmed remote control from your
vehicle. The remote control should operate
normally.
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Integrated Keyhead Transmitter
1. Twist a thin coin in the slot of the
transmitter near the key ring to remove
the battery cover.
2. Remove the old battery. 3. Insert the new battery. Refer to the
instructions inside the transmitter for
the correct orientation of the battery.
Press the battery down to make sure
it is fully in the housing.
4. Reinstall the battery housing cover onto the transmitter.
Locating Your Vehicle
Press the lock button on the remote
control twice within three seconds. The
horn sounds and the direction indicators
flash. Note:
If locking was not successful, any
door is open, or if the hood is open on
vehicles with an alarm or remote start then
the horn sounds but the direction indicators
do not flash.
Switching the Panic Alarm On and
Off Press the button on the remote
control to switch the panic alarm
on. Press the button again or
switch the ignition on to switch the panic
alarm off.
We recommend you do not use this
method to locate your vehicle.
Note: The panic alarm only operates when
the ignition is off.
REMOTE CONTROL - VEHICLES
WITH: PASSIVE ANTI-THEFT
SYSTEM (PATS)
Integrated Keyhead Transmitter (If
Equipped) Use the key blade to start your vehicle and
unlock or lock the driver door from outside
your vehicle.
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