2020 CITROEN C4 PICASSO Owners Manual

47
Changing the battery
Do not throw the remote control
batteries away, they contain metals
which are harmful to the environment.
Take them to an approved collection
point.
Doors
Opening
From outside
F After unlocking the vehicle or with the electronic key of the K eyless Entry and
Starting system in the recognition zone, pull
the door handle.
From inside
F Pull the interior opening control of a front
door; this unlocks the vehicle completely.
Closing
When a door is not closed correctly:
- e ngine running , this warning
lamp and a


message appear
in the instrument panel (digital
monochrome) for a
few seconds,
-

v
ehicle moving (speed above
6
mph (10 km/h)), this warning
lamp and a


message appear
in the instrument panel (digital
monochrome and 12
inch colour)
for a
few seconds, accompanied
by an audible signal.
Battery ref.: CR2032/3

volts.
Battery replacement is signalled by the display
of a

message.
F

U

nclip the cover using a

small screwdriver
at the cutout.
F
R
emove the cover.
F
R
emove the discharged battery from its
housing.
F

P

lace the new battery into its location
observing the original direction.
F

C

lip the cover onto the casing.
Boot
Opening the tailgate
Using the electronic key/remote
control
F Press and hold this button to release the tailgate. If the vehicle
was locked, this action unlocks
the vehicle beforehand.
F

Ra
ise the tailgate.
When selective unlocking is activated, the
electronic key must be close to the rear of
the vehicle.
With the tailgate opening control
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48
The tailgate is not designed to support
a bicycle carrier.
Closing the tailgate
F Lower the tailgate using the interior grips.
F R elease the grips and press down on the
outside of the tailgate to close it.
If the tailgate is not properly closed: F
W
ith the vehicle unlocked or with the
electronic key of the "
K
eyless Entry and
Starting" system in the coverage zone,
press control A on the tailgate.
F
Ra
ise the tailgate.
-
e
ngine running, this warning
lamp and a


message appear
in the instrument panel (digital
monochrome) for a
few seconds,
-

v
ehicle moving (speed above
6
mph (10 km/h)), this warning
lamp and a


message appear
in the instrument panel (digital
monochrome and 12
inch colour)
for a
few seconds, accompanied
by an audible signal. In the event of a
fault or difficulties felt in
manoeuvring the tailgate when opening
or closing it, have it quickly checked
by a CITROËN dealer or a qualified
workshop to stop this issue getting worse
and so as to not cause the tailgate to drop,
and serious injuries.
The motorised operation of the tailgate can
be activated or deactivated by selecting
" Motorised tailgate " in the Driving menu of
the touch screen.
Motorised tailgate
General points
The motorised tailgate must only be operated
with the vehicle stationary.
Check that there is enough space to allow for
the movement of the motorised tailgate.
Never introduce a
finger in the locking
system of the motorised tailgate – Risk of
a


serious injury!
Safety anti-pinch
The motorised tailgate has an obstacle
detection system that automatically interrupts
and reverses its movement by a few degrees to
allow the obstacle to be cleared.
Please note that this anti-pinch system is not
active at the end of the closing travel (around
1


cm from completely closed).
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49
To avoid the risk of injury through pinching
or trapping, before and during operation of
the motorised tailgate:
-
e
nsure that there is no person close to
the rear of the vehicle,
-

m
onitor the activity of your rear
passengers, particularly any children.
Bicycle carrier/Towing device
The motorised tailgate is not designed to
support a bicycle carrier.
When installing a
bicycle carrier on a towing
device with connection of a
cable to the towing
socket, the motorised operation of the tailgate
will be automatically deactivated.
If using a
towing device or bicycle carrier
not approved by CITROËN, it is essential
to deactivate the motorised operation of the
tailgate.
Operation Motorised opening
Tailgate opening using the
electronic key/remote control (A)
F Hold the remote control button
down for several seconds.
or
Tailgate opening using the
"Keyless Entry and Starting"
system (B)
F Press control B on the tailgate with the
electronic key within the coverage zone.
When selective locking is activated, the
electronic key must be close to the rear of
the vehicle.
Opening the tailgate
F After the vehicle is fully unlocked, press control B on the tailgate.
The command is confirmed by an audible beep.
By default, the tailgate opens fully or to the
stored position.
There are several ways of operating the
motorised tailgate: -

u

sing the electronic key of the

K

eyless Entry
and Starting system (A) ,
-

u

sing the exterior tailgate control (B),
-

u

sing the interior tailgate control (C)
,
-

w

ith a

kicking movement, if your vehicle has
the hands-free function.
For more information on the Hands-free
tailgate , refer to the corresponding section.
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50
At any point, it is possible to interrupt the
operation of the tailgate:Repeated opening and closing of the
motorised tailgate can cause overheating
of its electric motor, after which opening
and closing will not be possible.
Allow the motor to cool down for ten
minutes before operating the tailgate
again.
If you are unable to wait, operate it
manually.
Detection of obstacles
If an obstacle (person or object) is
encountered, the anti-pinch system stops the
closing movement and raises the tailgate by
a
few centimetres to clear the obstacle.
Memorising an opening
position
To cancel the memorised position:
- s top the tailgate in an intermediate position,
-

p
ress button C or the exterior control B for
more than 3
seconds.
Cancellation of the memorised position is
confirmed by an audible signal.
Manual operation
Motorised closing
There are two options:
F
P ress and release the exterior control B .
or
The motorised tailgate has a safety anti-
p inch feature which interrupts the closing
movement if there is something in the way.
F Press button C and release it.
-
b
y pressing one of these
two buttons,
or
-

b
y pressing the exterior
control B .
After a
movement is interrupted, pressing
one of the controls again restarts the
movement, unless you press the remote
control button, which only controls
opening. Where height is restricted (garage with a
low
ceiling, etc.) it is possible to limit the opening
angle of the motorised tailgate.
This memorisation is done as follows:
-

o
pen the tailgate to the desired position,
-

p
ress button C or the exterior control B for
more than 3
seconds.
Memorisation of the maximum opening position
of the tailgate is confirmed by an audible signal. The motorised tailgate can be opened and
closed manually, even if motorised operation is
activated.
However, any manual operation must be done
with the tailgate first stopped.
During manual operations to open or close
the motorised tailgate, you will no longer be
assisted by the struts. Resistance to opening
and closing is therefore entirely normal.
Reinitialising the motorised
tailgate
This operation is necessary where there is no
movement – after detection of an obstacle,
reconnecting or recharging the battery, etc.
F

O
pen the tailgate manually, if necessary.
F

F
ully close the tailgate manually.
If the problem persists, contact a
CITROËN
dealer or qualified workshop.
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51
Precautions in use
In wintry conditions
In the event of an accumulation of snow
on the tailgate, clear the snow before
commanding a

motorised opening of the
tailgate.
The formation of ice can block the tailgate
and prevent its opening: wait until the ice
melts with the heating of the passenger
compartment.
When washing
When washing the vehicle in an automatic
car wash, lock your vehicle to avoid the
risk of unexpected opening.
Back-up control
To manually unlock the boot in the event of
a battery or central locking failure.
Unlocking
Locking after closing
If the fault persists after closing again, the boot
will remain locked. F
F
old the rear seats to gain access to the
lock from inside the boot.
F
I
nsert a small screwdriver into hole A of the
lock to unlock the boot.
F
M
ove the latch to the left.
Hands-free tailgate
To enable you to open or close the tailgate
while your hands are full, the motorised tailgate
may be fitted with the hands-free function.
For more information on the Motorised
tailgate
, refer to the corresponding section.
"Hands-free " opening
Making another kicking movement with your
foot below the bumper while the tailgate is
opening interrupts the movement. A third kicking
movement reverses the direction of movement.
If the vehicle is locked, it unlocks before
the tailgate opens.
F

I

f your hands are full, with the remote
control on you in the recognition zone A ,
make a kicking movement with your foot
below the rear bumper.
Flashing of the direction indicator lamps and
a


beeping sound confirm the request.
The tailgate opens to the stored position.
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52
Ensure that you are steady on your feet
before making the kicking movement
below the rear bumper.
Take care not to touch the exhaust
system, which may be hot – Risk of burns!
"Hands-free " closing
F If your hands are full, with the remote
control on you in the recognition zone A ,
make a
kicking movement with your foot
below the rear bumper.
Flashing of the direction indicator lamps and
a


beeping sound confirm the request.
Making another kicking movement with your
foot below the bumper while the tailgate is
closing interrupts the movement. A third kicking
movement reverses the direction of movement.
Deactivation
By default, hands-free access is activated.
This function can be activated or deactivated
by selecting " Hands-Free Tailgate Access " in
the Driving menu of the touch screen.
Automatic locking
To lock the vehicle when the tailgate closes
using a kicking movement, activate " Hands-
free tailgate access self-locking " in the
Driving menu of the touch screen.
Recommendations related
to the Hands-Free Tailgate
Access function
If several kicking movements to operate the
tailgate have no effect, wait a
few seconds
before trying again.
If it does not work, check that the electronic key
is not exposed to a
source of electromagnetic
interference (e.g. smartphone).
The function may be deactivated or affected if
there is rain or snow.
The function may not work correctly with
a


prosthetic leg. -

y
ou are washing your vehicle,
-
y
our vehicle is being serviced,
-
y
ou are accessing the spare wheel
(depending on version).
To avoid such operating problems, keep the
electronic key away from the recognition zone
or deactivate the Hands-Free Tailgate Access
function.
After installing a towing device, it is
essential to contact a CITROËN dealer
or a qualified workshop so that it is taken
into account by the detection system.
Other wise, there is a
risk of malfunction of
the Hands-Free Tailgate Access function.
Ensure that no object or person might
prevent the correct opening or closing of
the tailgate.
Be particularly aware of children when
operating the tailgate.
In some circumstances, the tailgate may open
or close by itself, particularly if:
-

y
ou hitch or unhitch a trailer,
-

y
ou fit or remove a bicycle carrier,
-

y
ou load or unload bicycles from a bicycle
c a r r i e r,
-

y
ou place or lift something behind the
vehicle,
-
an

animal approaches the rear bumper,
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53
Alarm
System which protects and provides a deterrent
a gainst theft and break-ins. It provides the
following types of monitoring:
-

E
xterior perimeter :
T

he system checks whether the vehicle is
opened. The alarm is triggered if anyone
tries to open a
door, the boot or the bonnet.
-

I
nterior volumetric:
T

he system checks for any variation in the
volume in the passenger compartment.
The alarm is triggered if anyone breaks
a


window, enters the passenger
compartment or moves inside the vehicle.
Self-protection function : the system
checks for the putting out of ser vice of its
own components. The alarm is triggered
if the siren's battery, button or wiring is
disconnected or damaged. For all work on the alarm system,
contact a
CITROËN dealer or a qualified
workshop.
Locking the vehicle with full
alarm system
Activation
F Lock the vehicle using the remote control.
or
F

L

ock the vehicle using the "
K
eyless Entry
and Starting" system.
The monitoring system is active: the indicator
lamp for the button flashes once per second
and the direction indicators come on for about
2


seconds.
After an instruction to lock the vehicle using
the remote control or the "
K

eyless Entry
and Starting" system, the exterior perimeter
monitoring is activated after 5
seconds, the
interior volumetric monitoring after 45
seconds.
If an opening (door, boot, bonnet, etc.) is
incorrectly closed, the vehicle is not locked
but the exterior perimeter monitoring will be
activated after 45
seconds at the same time as
the interior volumetric monitoring.
Deactivation
F Press one of the remote control unlocking buttons.
or
F

U
nlock the vehicle with the "
K
eyless Entry
and Starting" system.
The monitoring system is deactivated: the
indicator lamp for the button goes off and the
direction indicators flash for about 2
seconds.
When the vehicle automatically locks itself
again (as happens if a
door or boot is not
opened within 30
seconds of unlocking),
the monitoring system is automatically
reactivated.
Locking the vehicle
with exterior perimeter
monitoring only
Deactivate the interior volumetric monitoring
to avoid unwanted triggering of the alarm in
certain cases such as:
-

l
eaving a pet in the vehicle,
F

Switch off the ignition and get out of the vehicle.
Short press
Long press
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54
Deactivating the interior
volumetric monitoring
F Switch off the ignition and within ten seconds, press the alarm button until the
indicator lamp is on continuously.
-
l

eaving a

window partially open,
-
w
ashing your vehicle,
-
c
hanging a

wheel,
-
h
aving your vehicle towed,
-
t
ransport by ship.
F
G
et out of the vehicle.
F

I
mmediately lock the vehicle using the
remote control or the "Keyless Entry and
Starting" system.
The exterior perimeter monitoring alone is
activated: the indicator lamp for the button
flashes once per second.
To take effect, this deactivation must be carried
out each time the ignition is switched off.
Reactivating the interior
volumetric monitoring
F Deactivate the exterior perimeter monitoring by unlocking the vehicle using the remote
control or the "
K

eyless Entry and Starting"
system. The indicator lamp for the button goes off.
F

R
eactivate the full alarm system by locking
the vehicle using the remote control or the
"Keyless Entry and Starting" system.
The indicator lamp for the button flashes once
per second again.
Triggering of the alarm
This results in sounding the siren and flashing
the direction indicators for thirty seconds.
The monitoring functions remain active until
the alarm has been triggered eleven times in
succession.
When the vehicle is unlocked using the remote
control or the "
K

eyless Entry and Starting"
system, rapid flashing of the indicator lamp
for the button informs you that the alarm was
triggered during your absence. When the
ignition is switched on, this flashing stops
immediately.
Failure of the remote
control
To deactivate the monitoring functions:
F U nlock the vehicle using the key (integral to
the remote control) in the driver's door lock,
F

O
pen the door; this sets off the alarm.
F

U
pon switching on the ignition the alarm
stops. The indicator lamp for the button
goes off.
Locking the vehicle without
activating the alarm
F Lock or deadlock the vehicle using the key (integral to the remote control) in the driver's
door lock.
Operating fault
When the ignition is switched on, fixed
illumination of the indicator lamp for the button
indicates a
fault with the system.
Have it checked by a
CITROËN dealer or
a


qualified workshop.
Automatic activation
(Depending on the country where the product
is sold.)
The system is activated automatically 2 minutes
after the last door or the boot is closed.
F

T
o avoid triggering the alarm on entering
the vehicle, first press the unlocking button
on the remote control or unlock the vehicle
using the "
K

eyless Entry and Starting"
system.
Access