2020 CITROEN C4 PICASSO Owners Manual

103
The system's fault does not prevent the
vehicle from being driven.
Localised Assistance Call
** According to the geographic coverage of "Localised Emergency Call", "Localised
Assistance Call" and the official national
language chosen by the owner of the
vehicle. Press this button for more
than 2
seconds to request
assistance if the vehicle breaks
down.
A voice message confirms that the call has
been made**.
Immediately pressing this button again cancels
the request.
The cancellation is confirmed by a voice
message.
Geolocation
To reactivate geolocation, simultaneously press
the "Localised Emergency Call" and "Localised
Assistance Call" buttons again, followed by
a
press on "Localised Assistance Call" to
confirm.
If you purchased your vehicle outside the
CITROËN dealer network, we invite you to
have a
dealer check the configuration of
these ser vices and, if desired, modify it to
suit your wishes. In a
multilingual country,
configuration is possible in the official
national language of your choice. For technical reasons and, in particular, to
improve the quality of Telematic ser vices
to customers, the manufacturer reserves
the right to carry out updates to the
vehicle's on-board telematic system.
If the indicator lamp lights up continuously red:
there is a

system fault.
If the indicator lamp flashes red: replace the
back-up battery.
In either case, emergency and assistance calls
may not function.
Contact a

qualified repairer as soon as
possible. The list of countries covered and of Telematic
ser vices is available from dealers or on the
website for your country.
You can deactivate geolocation by
simultaneously pressing the "Localised
Emergency Call" and "Localised Assistance
Call" buttons, followed by pressing "Localised
Assistance Call" to confirm. If you benefit from the Citroën Connect
Box offer with the SOS and assistance
pack included, there are additional
ser vices available to you in your personal
space, via the website for your country.Electronic stability control
(ESC)
Electronic stability control integrating the
following systems:
-

a
nti-lock braking system (ABS) and
electronic brake force distribution (EBFD),
-
em

ergency braking assistance (EBA),
-

w
heel anti-slip regulation (ASR) or traction
control,
-
d

ynamic stability control (DSC).
5
Safety

104
Definitions
Anti-lock braking system (ABS)
and electronic brake force
distribution (EBFD)
These systems improve the stability and
manoeuvrability of your vehicle when braking
and contribute towards improved control in
corners, in particular on poor or slippery road
surfaces.
The ABS prevents wheel lock in the event of
emergency braking.
The EBFD system manages the braking
pressure wheel by wheel.
Emergency braking assistance
(EBA)
In an emergency, this system enables you to
reach the optimum braking pressure more
quickly and therefore reduce the stopping
distance.
It is triggered in relation to the speed at which
the brake pedal is pressed. This is felt by
a reduction in the resistance of the pedal and
an increase in the effectiveness of the braking.
Anti-slip regulation (ASR)
This system (also known as Traction Control)
optimises traction in order to limit wheel slip by
acting on the brakes of the driving wheels and
on the engine. It also improves the directional
stability of the vehicle on acceleration.
Dynamic stability control (DSC)
If there is a difference between the path
f ollowed by the vehicle and that required by
the driver, the DSC monitors each wheel and
automatically acts on the brake of one or more
wheels and on the engine to return the vehicle
to the required path, within the limits of the laws
of physics.
Intelligent traction control
( " Snow motion ")
Depending on version, your vehicle has
a
system to help driving on snow: intelligent
traction control.
This system detects situations of poor sur face
grip that could make it difficult to move off
or make progress on deep fresh snow or
compacted snow.
In these situations, the intelligent traction
control limits the amount of wheel spin to
provide the best traction and trajectory control
for your vehicle.
The use of snow tyres is strongly
recommended on sur faces offering low
levels of grip.
Anti-lock braking system
(ABS) and electronic brake
force distribution (EBFD)
When lit up continuously, this
warning lamp indicates a fault with
the ABS.
If this warning lamp comes on, in
conjunction with the STOP and ABS
warning lamps, an audible signal
and a
message, it means that the
electronic brake force distribution
(EBFD) is defective.
The vehicle retains conventional braking. Drive
carefully at moderate speed.
You must stop the vehicle as soon as it is
safe to do so.
In both cases, have the system checked by
a

CITROËN dealer or a qualified workshop as
soon as possible.
When changing wheels (tyres and rims),
ensure that these are approved for your
vehicle.
When operating under normal conditions,
the ABS may cause the brake pedal to
vibrate slightly.
Safety

105
In emergency braking, press the brake
pedal hard and maintain this pressure.
After an impact, have these systems
checked by a CITROËN dealer or
a


qualified workshop.
Anti-slip regulation (ASR)/
Dynamic stability control
(DSC)
Operation
These systems are activated automatically
every time the vehicle is started.
They come into operation in the event of
a problem with grip or trajectory.
Deactivation of the ASR
In exceptional conditions (starting a vehicle
w hich is bogged down, stuck in snow, on soft
ground, etc.), it may be advisable to deactivate
the ASR system, so that the wheels can turn
freely and regain grip. F

I
n the Driving
menu, select the " Driving
functions " tab, then " Traction control".
Deactivation is confirmed by the display of
a

message.
The ASR system no longer acts on the
operation of the engine or the brakes in the
event of an involuntary change of trajectory.
Reactivation of the ASR
The system is reactivated automatically every
time the ignition is switched back on or from
31
mph (50 km/h).
Below 31
mph (50 km/h), you can reactivate it
manually:
F

I
n the Driving menu, select the " Driving
functions " tab, then " Traction control".
Operating fault
The illumination of this warning
lamp, accompanied by an audible
signal and a
message, indicates that
there is a
fault with these systems. ASR/DSC
These systems offer increased safety
in normal driving, but they should not
encourage the driver to take extra risks or
drive at high speed.
It is in conditions of reduced grip (rain,
snow, ice) that the risk of loss of grip
increases. It is therefore important for your
safety to keep these systems activated in
all conditions, and particularly in difficult
conditions.
The correct operation of these systems
depends on observation of the
manufacturer's recommendations, not
only about the wheels (tyres and rims),
braking and electronic components but
also the assembly and repair procedures
used by CITROËN dealers.
To benefit in full from the effectiveness
of these systems in wintry conditions,
the vehicle must be fitted with four snow
tyres, allowing the vehicle to retain neutral
behaviour on the road.
This is indicated by flashing of this
warning lamp in the instrument
panel. Reactivate the system when grip conditions
allow.
Contact a
CITROËN dealer or a qualified
workshop to have the systems checked.
5
Safety

106
Seat belts
Front seat belts
The front seat belts are fitted with a pyrotechnic
p retensioning and force limiting system.
This system improves safety in the front
seats in the event of a
front or side impact.
Depending on the severity of the impact, the
pretensioning system instantly tightens the seat
belts against the body of the occupants.
The pretensioning seat belts are active when
the ignition is on.
The force limiter reduces the pressure of the
seat belt on the chest of the occupant, thus
improving their protection.
Adjusting the height of the front
belt return Fastening
UnfasteningF Press the red button on the buckle.
F
G uide the seat belt as it reels in.
2nd row rear seat belts
F To adjust the height of the anchorage point, squeeze the control and slide it up or down
to the notch desired. F

P
ull the strap, then insert the tongue in the
buckle.
F
C
heck that the seat belt is fastened
correctly by pulling the strap. Each of the rear seats is fitted with a three-
point seat belt with inertia reel and force limiter
(except for the centre rear seat).
2nd row rear lateral seat belts
(storage)
Guide the strap as it reels in and take the tongue
to the magnet at the lateral anchoring point.
Safety

107
2nd row rear central seat belt
The seat belt for the rear central position is
integrated into the roof.
To install
Removal and storage
F Press the red button on buckle B, then the
button on buckle A .
F

G
uide the strap as it reels in and take
tongue B , then A to the magnet at the
anchoring point on the roof. Before performing any operations on
the rear seats, to avoid damage to the
seat belts check that the lateral belts are
properly tensioned and fasten the tongues
to their anchoring point. The central seat
belt must be completely reeled in.
3rd row rear seat belts
To install
Removal and storage
F Press the red button on the buckle.
F
G uide the seat belt as it reels in.
F

F
asten the strap, flat, to the retention loop.
Ensure seat belts are always fastened
when not in use.
Seat belt not fastened/
unfastened alerts
Front seat belts not fastened
alert
F Pull the strap and insert tongue A into the right buckle.
F

In
sert tongue B into the left buckle.
F

C
heck that each buckle is fastened correctly
by pulling the strap.
F

D
etach the seat belt strap from its retention
loop located in the boot side trim.
F

P
ull the strap and insert the tongue into the
buckle.
F

C
heck that the seat belt is fastened
correctly by pulling the strap.The instrument panel includes the seat belts not
fastened warning lamp A as well as the seat belts
not unfastened identification warning lamp B .
When the system detects that a seat belt is
u nfastened or fastened, warning lamp A lights
up as well as the corresponding dot(s) in warning
lamp B .
When the ignition is switched on, warning lamp
A and the corresponding dots in warning lamp
B come on if the driver and/or front passenger
have not fastened their seat belts.
5
Safety

108
At a speed above 12 mph (20 km/h), these
w arning lamps flash, associated with an
audible signal, for two minutes. Beyond this
period of time, the warning lamps stay on
continuously until the seat belts are fastened.
Rear seat belts not fastened alert
When the ignition is switched on, with the
engine running or the vehicle moving above
6
mph (10 km/h), warning lamp A and the
corresponding dots in warning lamp B come on
for around thirty seconds, if one or more rear
passengers have not fastened their seat belts.
Seat belts unfastened alert
After the ignition is switched on, warning lamp
A and the corresponding dots in warning lamp
B come on if the driver and/or one or more
passengers unfasten their seat belts.
These warning lamps flash for 30
seconds,
accompanied by an audible signal. Beyond
this period of time, the warning lamps stay on
continuously until the seat belts are fastened.
Advice
The driver must ensure that passengers
use the seat belts correctly and that they
are all fastened before setting off.
Wherever you are seated in the vehicle,
always fasten your seat belt, even for
short journeys.
Do not interchange the seat belt buckles
as they will not fulfil their role fully.
The seat belts are fitted with an inertia
reel permitting automatic adjustment of
the length of the strap to your size. The
seat belt is stowed automatically when not
in use.
The inertia reels have an automatic
locking device at the time of a
collision,
during sudden braking or if the vehicle
turns over. You can release the device by
pulling the strap firmly and then releasing
it so that it reels in slightly.
Before and after use, ensure that the seat
belt is reeled in correctly.
After folding or moving a
seat or rear
bench seat, ensure that the seat belt is
positioned and reeled in correctly. Installation
The lower part of the strap must be
positioned as low as possible on the
pelvis.
The upper part must be positioned in the
hollow of the shoulder.
In order to be effective, a seat belt must:
-

b
e tightened as close to the body as
possible,
-

b
e pulled in front of you with a smooth
movement, checking that it does not
twist,
-

b
e used to restrain only one person,
-

n
ot show any signs of cuts or fraying,
-

n
ot be converted or modified to avoid
affecting its performance.
Recommendations for children
Use a
suitable child seat if the passenger
is less than 12
years old or shorter than
one and a
half metres.
Never use the same seat belt to secure
more than one child.
Never allow a
child to travel on your lap.
For more information on Child seats ,
refer to the corresponding section.
Safety

109
Maintenance
In accordance with current safety
regulations, for all repairs on your
vehicle's seat belts, go to a qualified
workshop with the skills and equipment
needed, which a
CITROËN dealer is able
to provide.
Have your seat belts checked regularly
by a
CITROËN dealer or a qualified
workshop, particularly if the straps show
signs of damage.
Clean the seat belt straps with soapy
water or a
textile cleaning product, sold by
CITROËN dealers.
In the event of an impact
Depending on the nature and
seriousness of the impact , the
pyrotechnic pretensioner may be deployed
before and independently of the airbags.
Deployment of the pretensioners is
accompanied by a
slight discharge of
harmless smoke and a
noise, due to the
activation of the pyrotechnic cartridge
incorporated in the system.
In all cases, the airbag warning lamp
comes on.
Following an impact, have the seat
belts system checked and, if necessary,
replaced, by a
CITROËN dealer or
a


qualified workshop.Airbags
General information
This system contributes towards improving the
safety of passengers (with the exception of the
rear centre passenger) in the event of violent
collisions. The airbags supplement the action
of the seat belts fitted with force limiters (all
except the centre rear passenger belt).
If a collision occurs, the electronic detectors
record and analyse the front and side impacts
sustained in the impact detection zones:
-

i
n the event of a serious impact, the airbags
are deployed instantly and contribute
towards better protection of the passengers
(with the exception of the rear centre
passenger); immediately after the impact,
the airbags deflate rapidly so that they
do not hinder visibility or the exit of the
passengers,
-

i
n the case of a minor or rear impact or
in certain rollover conditions, the airbags
may not be deployed; the seat belt
alone contributes towards ensuring your
protection in these situations.
The airbags do not operate when the
ignition is switched off.
This equipment will only deploy once. If
a
second impact occurs (during the same
or a
subsequent accident), the airbag will
not be deployed again.
Impact detection zones
A. Front impact zone.
B. Side impact zone.
The deployment of one or more airbags
is accompanied by a
slight emission of
smoke and a
noise, due to the detonation
of the pyrotechnic charge incorporated in
the system.
This smoke is not harmful, but sensitive
individuals may experience slight irritation.
The detonation noise associated with the
deployment of an airbag may result in
a
slight loss of hearing for a short time.
5
Safety

110
Deployment
* For more information on Deactivating the front passenger airbag , refer to the
corresponding section. The front airbag inflates between the thorax
and head of the front occupant of the vehicle
and the steering wheel, driver's side, and the
dashboard, passenger's side, to cushion their
for ward movement.
Lateral airbags
Deployment
Front airbags
System which protects the driver and front
passenger in the event of a
serious front
impact, in order to limit the risk of injury to the
head and thorax.
The driver's airbag is fitted in the centre of the
steering wheel; the front passenger's airbag is
fitted in the dashboard above the glove box.
The airbags are deployed, except the front
passenger airbag if it is deactivated*, in the
event of a
serious front impact to all or part
of the front impact zone A , in the longitudinal
centreline of the vehicle on a
horizontal plane
and directed from the front to the rear of the
vehicle. System which protects the driver and front
passenger in the event of a
serious side impact
in order to limit the risk of injury to the chest,
between the hip and the shoulder.
Each lateral airbag is fitted in the seat backrest
frame, door side.
It is deployed unilaterally in the event of
a
severe side impact covering all or part of side
impact zone B , perpendicular to the longitudinal
centreline of the vehicle on a
horizontal plane
and directed from the outside towards the
inside of the vehicle. The lateral airbag inflates between the hip and
shoulder of the front occupant of the vehicle
and the corresponding door trim panel.
Curtain airbags
System contributing towards greater protection
for the driver and passengers (with the
exception of the rear centre passenger) in the
event of a
serious side impact in order to limit
the risk of injury to the side of the head.
Each curtain airbag is built into the pillars and
the upper passenger compartment area.
Deployment
The curtain airbag is deployed at the same
time as the corresponding lateral airbag in the
event of a
serious side impact applied to all or
part of the side impact zone B , perpendicular
to the longitudinal centreline of the vehicle
on a
horizontal plane and directed from the
outside towards the inside of the vehicle.
The curtain airbag inflates between the front or
rear occupant of the vehicle and the windows.
Malfunction
If this warning lamp comes on in the
instrument panel, you must contact
a
CITROËN dealer or a qualified
workshop to have the system
checked.
Safety