2020 CHEVROLET EXPRESS Get To Know Guide

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
48 Seats and Restraints
When Should an Airbag
Inflate?
This vehicle is equipped with one or
more airbags. SeeAirbag System
0 43. Airbags are designed to inflate
if the impact exceeds the specific
airbag system's deployment
threshold. Deployment thresholds
are used to predict how severe a
crash is likely to be in time for the
airbags to inflate and help restrain
the occupants. The vehicle has
electronic sensors which help the
airbag system determine the
severity of the impact. Deployment
thresholds can vary with specific
vehicle design.
Frontal airbags are designed to
inflate in moderate to severe frontal
or near-frontal crashes to help
reduce the potential for severe
injuries mainly to the driver or front
outboard passenger head and
chest.
Whether the frontal airbags will or
should deploy is not based primarily
on how fast the vehicle is traveling. It depends largely on what you hit,
the direction of the impact, and how
quickly the vehicle slows down.
Frontal airbags may inflate at
different crash speeds depending on
whether the vehicle hits an object
straight on or at an angle, and
whether the object is fixed or
moving, rigid or deformable, narrow
or wide.
Frontal airbags are not intended to
inflate during vehicle rollovers, rear
impacts, or in many side impacts.
Seat-mounted side impact airbags,
if equipped, are designed to inflate
in moderate to severe side crashes
depending on the location of the
impact. Seat-mounted side impact
airbags are not designed to inflate in
frontal impacts, near-frontal impacts,
rollovers, or rear impacts.
A seat-mounted side impact airbag
is intended to inflate on the side of
the vehicle that is struck.
The vehicle may or may not be
equipped with roof-rail airbags.
Roof-rail airbags are designed to
inflate in moderate to severe side
crashes depending on the locationof the impact. In addition, these
roof-rail airbags are designed to
inflate during a rollover. Roof-rail
airbags are not designed to inflate in
frontal, near-frontal, or rear impacts.
All roof-rail airbags will inflate when
either side of the vehicle is struck or
if the sensing system predicts that
the vehicle is about to roll over on
its side.
In any particular crash, no one can
say whether an airbag should have
inflated simply because of the
vehicle damage or repair costs.
What Makes an Airbag
Inflate?
In a deployment event, the sensing
system sends an electrical signal
triggering a release of gas from the
inflator. Gas from the inflator fills the
airbag causing the bag to break out
of the cover. The inflator, the airbag,
and related hardware are all part of
the airbag module.
For airbag locations, see
Where Are
the Airbags? 046.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Seats and Restraints 49
How Does an Airbag
Restrain?
In moderate to severe frontal or
near frontal collisions, even belted
occupants can contact the steering
wheel or the instrument panel. In
moderate to severe side collisions,
even belted occupants can contact
the inside of the vehicle.
Airbags supplement the protection
provided by seat belts by
distributing the force of the impact
more evenly over the
occupant's body.
Rollover capable roof-rail airbags
are designed to help contain the
head and chest of occupants in the
outboard seating positions in the
first, second, and third rows,
if equipped. The rollover capable
roof-rail airbags are designed to
help reduce the risk of full or partial
ejection in rollover events, although
no system can prevent all such
ejections.
But airbags would not help in many
types of collisions, primarily
because the occupant's motion isnot toward those airbags. See
When Should an Airbag Inflate?
0
48.
Airbags should never be regarded
as anything more than a supplement
to seat belts.
What Will You See after
an Airbag Inflates?
After frontal and seat-mounted side
impact airbags (if equipped) inflate,
they quickly deflate, so quickly that
some people may not even realize
the airbags inflated. Roof-rail
airbags (if equipped) may still be at
least partially inflated for some time
after they inflate. Some components
of the airbag module may be hot for
several minutes. For location of the
airbags, see Where Are the
Airbags? 046.
The parts of the airbag that come
into contact with you may be warm,
but not too hot to touch. There may
be some smoke and dust coming
from the vents in the deflated
airbags. Airbag inflation does not
prevent the driver from seeing out of the windshield or being able to steer
the vehicle, nor does it prevent
people from leaving the vehicle.
{Warning
When an airbag inflates, there
may be dust in the air. This dust
could cause breathing problems
for people with a history of
asthma or other breathing trouble.
To avoid this, everyone in the
vehicle should get out as soon as
it is safe to do so. If you have
breathing problems but cannot
get out of the vehicle after an
airbag inflates, then get fresh air
by opening a window or a door.
If you experience breathing
problems following an airbag
deployment, you should seek
medical attention.
The vehicle has a feature that may
automatically unlock the doors
(if equipped with power door locks),
turn on the interior lamps and
hazard warning flashers, and shut
off the fuel system after the airbags

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
50 Seats and Restraints
inflate. The feature may also
activate, without airbag inflation,
after an event that exceeds a
predetermined threshold. After
turning the ignition off and then on
again, the fuel system will return to
normal operation; the doors can be
locked, the interior lamps can be
turned off, and the hazard warning
flashers can be turned off using the
controls for those features. If any of
these systems are damaged in the
crash they may not operate as
normal.
{Warning
A crash severe enough to inflate
the airbags may have also
damaged important functions in
the vehicle, such as the fuel
system, brake and steering
systems, etc. Even if the vehicle
appears to be drivable after a
moderate crash, there may be
concealed damage that could
make it difficult to safely operate
the vehicle.(Continued)
Warning (Continued)
Use caution if you should attempt
to restart the engine after a crash
has occurred.
In many crashes severe enough to
inflate the airbag, windshields are
broken by vehicle deformation.
Additional windshield breakage may
also occur from the front outboard
passenger airbag.
. Airbags are designed to inflate
only once. After an airbag
inflates, you will need some new
parts for the airbag system.
If you do not get them, the
airbag system will not be there
to help protect you in another
crash. A new system will include
airbag modules and possibly
other parts. The service manual
for the vehicle covers the need
to replace other parts. .
The vehicle has a crash sensing
and diagnostic module which
records information after a
crash. See Vehicle Data
Recording and Privacy 0333
and
Event Data Recorders 0333.
. Let only qualified technicians
work on the airbag systems.
Improper service can mean that
an airbag system will not work
properly. See your dealer for
service.
Airbag On-Off Switch
If the instrument panel has one of
the switches pictured in the
following illustrations, the vehicle
has an airbag on-off switch that you
can use to manually turn on or off
the front outboard passenger airbag.
No other airbag is affected by the
airbag on-off switch.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Seats and Restraints 51
United StatesCanada and Mexico
This switch should only be turned to
the OFF position if the person in the
front outboard passenger position is
a member of a passenger risk group
identified by the national
government as follows:
Infant. An infant (less than
1 year old) must ride in the front
seat because:
. My vehicle has no rear seat;
. My vehicle has a rear seat too
small to accommodate a
rear-facing infant seat; or .
The infant has a medical
condition which, according to the
infant's physician, makes it
necessary for the infant to ride in
the front seat so that the driver
can constantly monitor the
child's condition.
Child age 1 to 12. A child
age 1 to 12 must ride in the front
seat because:
. My vehicle has no rear seat;
. Although children ages 1 to 12
ride in the rear seat(s) whenever
possible, children ages 1 to 12
sometimes must ride in the front
because no space is available in
the rear seat(s) of my vehicle; or
. The child has a medical
condition which, according to the
child's physician, makes it
necessary for the child to ride in
the front seat so that the driver
can constantly monitor the
child's condition.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
52 Seats and Restraints
Medical Condition. A passenger
has a medical condition which,
according to his or her physician:
.Causes the passenger airbag to
pose a special risk for the
passenger; and
. Makes the potential harm from
the passenger airbag in a crash
greater than the potential harm
from turning off the airbag and
allowing the passenger, even if
belted, to hit the instrument
panel or windshield in a crash.
{Warning
If the front outboard passenger
frontal airbag is turned off for a
person who is not in a risk group
identified by the national
government, that person will not
have the extra protection of an
airbag. In a crash, the airbag will
not be able to inflate and help
protect the person sitting there.
Do not turn off the front outboard
(Continued)
Warning (Continued)
passenger frontal airbag unless
the person sitting there is in a risk
group.
United States
Canada and Mexico
To turn off the front outboard
passenger frontal airbag, insert the
ignition key into the airbag on-off
switch, push in, and move the
switch to the OFF position.
The airbag OFF light will come on
and stay on to let you know the front
outboard passenger airbag is off.
See Airbag On-Off Light 091. The
front outboard passenger airbag will
remain off until you turn it back on
again.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Seats and Restraints 53
{Warning
If the airbag readiness light ever
comes on and stays on, it means
that something may be wrong
with the airbag system. For
example, the front outboard
passenger frontal airbag could
inflate even though the airbag
on-off switch is turned off.
To help avoid injury to yourself or
others, have the vehicle serviced
right away. SeeAirbag Readiness
Light 090 for more information,
including important safety
information.
United StatesCanada and Mexico
To turn the front outboard passenger
airbag on again, insert the ignition
key into the airbag on-off switch,
push in, and move the switch to the
ON position.
The front outboard passenger
frontal airbag is now enabled, and
may inflate. See Airbag On-Off Light
0 91.
Servicing the
Airbag-Equipped Vehicle
Airbags affect how the vehicle
should be serviced. There are parts
of the airbag system in several

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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54 Seats and Restraints
places around the vehicle. Your
dealer and the service manual have
information about servicing the
vehicle and the airbag system. To
purchase a service manual, see
Publication Ordering Information
0330.
{Warning
For up to 10 seconds after the
vehicle is turned off and the
battery is disconnected, an airbag
can still inflate during improper
service. You can be injured if you
are close to an airbag when it
inflates. Avoid yellow connectors.
They are probably part of the
airbag system. Be sure to follow
proper service procedures, and
make sure the person performing
work for you is qualified to do so.
Adding Equipment to the
Airbag-Equipped Vehicle
Adding accessories that change the
vehicle's frame, bumper system,
height, front end, or side sheet
metal may keep the airbag system
from working properly.
The operation of the airbag system
can also be affected by changing,
including improperly repairing or
replacing, any parts of the following:
.
Airbag system, including airbag
modules, front or side impact
sensors, sensing and diagnostic
module, or airbag wiring
. Front seats, including stitching,
seams or zippers
. Seat belts
. Steering wheel, instrument
panel, ceiling trim, or pillar
garnish trim
. Inner door seals, including
speakers
Your dealer and the service manual
have information about the location
of the airbag modules and sensors, sensing and diagnostic module, and
airbag wiring along with the proper
replacement procedures.
If the vehicle has rollover roof-rail
airbags, see
Different Size Tires
and Wheels 0272 for additional
important information.
If the vehicle must be modified
because you have a disability and
have questions about whether the
modifications will affect the vehicle's
airbag system, or if you have
questions about whether the airbag
system will be affected if the vehicle
is modified for any other reason, call
Customer Assistance. See
Customer Assistance Offices 0323.
Airbag System Check
The airbag system does not need
regularly scheduled maintenance or
replacement. Make sure the airbag
readiness light is working. See
Airbag Readiness Light 090.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Seats and Restraints 55
Caution
If an airbag covering is damaged,
opened, or broken, the airbag
may not work properly. Do not
open or break the airbag
coverings. If there are any
opened or broken airbag
coverings, have the airbag
covering and/or airbag module
replaced. For the location of the
airbags, seeWhere Are the
Airbags? 046. See your dealer
for service.
Replacing Airbag System
Parts after a Crash
{Warning
A crash can damage the airbag
systems in the vehicle.
A damaged airbag system may
not properly protect you and your
passenger(s) in a crash, resulting
in serious injury or even death. To
(Continued)
Warning (Continued)
help make sure the airbag
systems are working properly
after a crash, have them
inspected and any necessary
replacements made as soon as
possible.
If an airbag inflates, you will need to
replace airbag system parts. See
your dealer for service.
If the airbag readiness light stays on
after the vehicle is started or comes
on when you are driving, the airbag
system may not work properly. Have
the vehicle serviced right away. See
Airbag Readiness Light 090.
Child Restraints
Older Children
Older children who have outgrown
booster seats should wear the
vehicle’s seat belts.
The manufacturer instructions that
come with the booster seat state the
weight and height limitations for that
booster. Use a booster seat with a
lap-shoulder belt until the child
passes the fit test below: