2020 CHEVROLET EXPRESS Get To Know Guide

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
208 Driving and Operating
half of the maximum allowable
tongue weight for the vehicle or
227 kg (500 lb), whichever is less.
Rear Gross Axle Weight Rating
(GAWR-RR)
The GAWR-RR is the total weight
that can be supported by the rear
axle of the vehicle. Do not exceed
the GAWR-RR for the vehicle, with
the tow vehicle and trailer fully
loaded for the trip including the
weight of the trailer tongue. If using
a weight-distributing hitch, do not
exceed the GAWR-RR before
applying the weight distribution
spring bars.
Ask your dealer for trailering
information or assistance.
Towing Equipment
Hitches
Always use the correct hitch
equipment for your vehicle.
Crosswinds, large trucks going by,
and rough roads can affect the
trailer and the hitch.
Proper hitch equipment for your
vehicle helps maintain combination
control. Many trailers can be towed
using a weight-carrying hitch which
has a coupler latched to the hitch
ball, or a tow eye latched to a pintlehook. Other trailers may require a
weight-distributing hitch that uses
spring bars to distribute the trailer
tongue weight between your vehicle
and trailer axles. See
“Maximum
Trailer Tongue Weight Rating” under
Trailer Towing 0201 for weight limits
with various hitch types.
Never attach rental hitches or other
bumper-type hitches. Only use
frame-mounted hitches that do not
attach to the bumper.
Consider using mechanical sway
controls with any trailer. Ask a
trailering professional about sway
controls or refer to the trailer
manufacturer's recommendations
and instructions.Weight-Distributing Hitch
Adjustment
A weight distributing hitch may be
useful with some trailers.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Driving and Operating 209
1. Front of Vehicle
2. Body to Ground Distance
When using a weight-distributing
hitch, measure the front fender
height distance (2) before
connecting the trailer. Adjust the
spring bars until the front fender
height distance (2) is the same
height before the trailer was
connected. Do not reduce the front
fender height below the initial
distance (2).
Tires
.Do not tow a trailer while using a
compact spare tire on the
vehicle. .
Tires must be properly inflated to
support loads while towing a
trailer. See Tires0255 for
instructions on proper tire
inflation.
Safety Chains
Always attach chains between the
vehicle and the trailer, and attach
the chains to the holes on the trailer
hitch platform. Instructions about
safety chains may be provided by
the hitch manufacturer or by the
trailer manufacturer.
Cross the safety chains under the
tongue of the trailer to help prevent
the tongue from contacting the road
if it becomes separated from the
hitch. Always leave just enough
slack so the combination can turn.
Never allow safety chains to drag on
the ground.
Trailer Brakes
Loaded trailers over 675 kg
(1,500 lb) must be equipped with
brake systems and with brakes for
each axle. Trailer braking equipment
conforming to Canadian Standards Association (CSA) requirement
CAN3-D313, or its equivalent, is
recommended.
State or local regulations may
require trailers to have their own
braking system if the loaded weight
of the trailer exceeds certain
minimums that can vary from state
to state. Read and follow the
instructions for the trailer brakes so
they are installed, adjusted, and
maintained properly. Never attempt
to tap into your vehicle's hydraulic
brake system. If you do, both the
vehicle anti-lock brakes and the
trailer brakes may not function,
which could result in a crash.
Trailer Wiring Harness
Basic Trailer Wiring
If the vehicle is not equipped with a
trailer connector on the rear bumper,
a seven-wire trailering harness is
tied to the vehicle’s frame. The
harness requires the installation of a
trailer connector, which is available
through your dealer.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
210 Driving and Operating
Use only a round, seven-wire
connector with flat blade terminals
meeting SAE J2863 specifications
for proper electrical connectivity.
The seven-wire harness contains
the following trailer circuits:Stop/Turn
Signal Left* Yellow
Stop/Turn
Signal Right* Dark Green
Tail/Parking
Lamps** Brown
Reverse
Lamps** Light Green
Battery Feed Red/Black
Ground White
Electric Trailer
Brake Dark Blue *If the vehicle is a cutaway with
trailer provisions, a 15 amp fuse
will be shared for both left/stop
trailer turn and right/stop trailer
turn signals. However, the
cutaway lighting connector will
have a 10 amp fuse for each
signal.
**If the vehicle is a cutaway with
trailer provisions, a 15 amp fuse
will be shared for trailer park
lamps and cutaway rear lighting
connector park lamps. Also, a
10 amp fuse will be shared for
trailer back-up lamps and cutaway
rear lighting connector back-up
lamps.
Heavy-Duty Trailer Wiring Harness
Package
lf equipped, the trailer wiring
harness, with a seven-pin connector
is mounted on the trailer hitch.
1. Left Turn/Brake
2. Taillamps
3. Reverse Lamps
4. Battery Feed
5. Right Turn/Brake
6. Electric Brakes
7. Ground
Electric Brake Control Wiring
Provisions
If the vehicle is not equipped with
an integrated trailer brake controller,
and the trailer has electric brakes, a
trailer brake controller needs to be
installed on the vehicle. The brake

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Driving and Operating 211
controller should be installed by
your dealer or a qualified service
center.
If equipped, wiring provisions for an
aftermarket electric trailer brake
controller are included with the
vehicle as part of the trailer wiring
package. The harness contains the
following circuits:Electric Trailer
Brakes Dark Blue
Battery Feed Red/White
Brake Apply
Signal Light Blue
Ground Black
There are four blunt cut wires under
the floor carpeting in front of the
brake pedal. It will be necessary to
have a technician connect the
12-volt power to the engine
compartment fuse block.
Refer to the aftermarket electric
trailer brake controller owner's
manual to determine wire color
coding of the electric trailer brake controller. The wire colors on the
brake controller may be different
from the vehicle.
Trailer Lamps
Always check all trailer lamps are
working at the beginning of each
trip, and periodically on longer trips.
Turn Signals When Towing a
Trailer
When properly connected, the trailer
turn signals will illuminate to indicate
the vehicle is turning, changing
lanes, or stopping. When towing a
trailer, the arrows on the instrument
cluster will illuminate even if the
trailer is not properly connected or
the bulbs are burned out.
Tow/Haul Mode
Tow/Haul assists when pulling a
heavy trailer or a large or heavy
load. For instructions on how to
enter Tow/Haul mode, see
Tow/Haul
Mode 0175.
Tow/Haul Mode is designed to be
most effective when the vehicle and
trailer combined weight is at least 75% of the vehicle's Gross
Combined Weight Rating (GCWR).
See
“Trailer Weight ”under Trailer
Towing 0201.
Tow/Haul Mode is most useful when
towing a heavy trailer or carrying a
large or heavy load:
. through rolling terrain
. in stop-and-go traffic
. in busy parking lots
Operating the vehicle in Tow/Haul
Mode when lightly loaded or not
towing will not cause damage;
however, it is not recommended and
may result in unpleasant engine and
transmission driving characteristics
and reduced fuel economy.
Trailer Sway
Control (TSC)
Vehicles with StabiliTrak/Electronic
Stability Control (ESC) have a
Trailer Sway Control (TSC) feature.
Trailer sway is unintended
side-to-side motion of a trailer while
towing. If the vehicle is towing a
trailer and the TSC detects that

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
212 Driving and Operating
sway is increasing, the vehicle
brakes are selectively applied at
each wheel, to help reduce
excessive trailer sway. If equipped
with the Integrated Trailer Brake
Control (ITBC) system, and the
trailer has an electric brake system,
StabiliTrak/ESC may also apply the
trailer brakes.
If TSC is enabled, the Traction
Control System (TCS)/StabiliTrak/
ESC warning light will flash on the
instrument cluster. Reduce vehicle
speed by gradually removing your
foot from the accelerator. If trailer
sway continues, StabiliTrak/ESC
can reduce engine torque to help
slow the vehicle. TSC will not
function if StabiliTrak/ESC is turned
off. SeeTraction Control/Electronic
Stability Control 0178.
{Warning
Trailer sway can result in a crash
and in serious injury or death,
even if the vehicle is equipped
with TSC.
If the trailer begins to sway,
reduce vehicle speed by
gradually removing your foot from
the accelerator. Then pull over to
check the trailer and vehicle to
help correct possible causes,
including an improperly or
overloaded trailer, unrestrained
cargo, improper trailer hitch
configuration, or improperly
inflated or incorrect vehicle or
trailer tires. See Towing
Equipment 0208 for trailer ratings
and hitch setup
recommendations.
Trailer Tires
Special Trailer (ST) tires differ from
vehicle tires. Trailer tires are
designed with stiff sidewalls to help
prevent sway and to support heavy loads. These features can make it
difficult to determine if the trailer tire
pressures are low only based on a
visual inspection.
Always check all trailer tire
pressures before each trip when the
tires are cool. Low trailer tire
pressure is a leading cause of trailer
tire blow-outs.
Trailer tires deteriorate over time.
The trailer tire sidewall will show the
week and year the tire was
manufactured. Many trailer tire
manufacturers recommend
replacing tires more than six
years old.
Overloading is another leading
cause of trailer tire blow-outs. Never
load your trailer with more weight
than the tires are designed to
support. The load rating is located
on the trailer tire sidewall.
Always know the maximum speed
rating for the trailer tires before
driving. This may be significantly
lower than the vehicle tire speed
rating. The speed rating may be on
the trailer tire sidewall. If the speed

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Driving and Operating 213
rating is not shown, the default
trailer tire speed rating is 105 km/h
(65 mph).Conversions and
Add-Ons
Add-On Electrical
Equipment
{Warning
The Data Link Connector (DLC) is
used for vehicle service and
Emission Inspection/Maintenance
testing. SeeMalfunction Indicator
Lamp (Check Engine Light) 093.
A device connected to the DLC —
such as an aftermarket fleet or
driver-behavior tracking device —
may interfere with vehicle
systems. This could affect vehicle
operation and cause a crash.
Such devices may also access
information stored in the vehicle’s
systems.
Caution
Some electrical equipment can
damage the vehicle or cause
components to not work and
would not be covered by the
vehicle warranty. Always check
with your dealer before adding
electrical equipment.
Add-on equipment can drain the
vehicle's 12-volt battery, even if the
vehicle is not operating.
The vehicle has an airbag system.
Before attempting to add anything
electrical to the vehicle, see
Servicing the Airbag-Equipped
Vehicle 053 and
Adding Equipment to the
Airbag-Equipped Vehicle 054.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
214 Vehicle Care
Vehicle Care
General Information
General Information . . . . . . . . . . 215
California Proposition65 Warning . . . . . . . . . . . . . . . . . 215
California Perchlorate Materials Requirements . . . . . 216
Accessories and Modifications . . . . . . . . . . . . . . . . 216
Vehicle Checks
Doing Your OwnService Work . . . . . . . . . . . . . . . 216
Hood . . . . . . . . . . . . . . . . . . . . . . . . . 217
Engine Compartment Overview . . . . . . . . . . . . . . . . . . . . 218
Engine Oil . . . . . . . . . . . . . . . . . . . . 222
Engine Oil Life System . . . . . . . 224
Automatic Transmission Fluid (6-Speed Transmission) . . . . . 225
Automatic Transmission Fluid (8-Speed Transmission) . . . . . 228
Engine Air Cleaner/Filter . . . . . . 229
Cooling System . . . . . . . . . . . . . . 230
Engine Overheating . . . . . . . . . . 235
Engine Fan . . . . . . . . . . . . . . . . . . . 236
Power Steering Fluid . . . . . . . . . 237
Washer Fluid . . . . . . . . . . . . . . . . . 237 Brakes . . . . . . . . . . . . . . . . . . . . . . . 238
Brake Fluid . . . . . . . . . . . . . . . . . . . 239
Battery - North America . . . . . . 240
Rear Axle . . . . . . . . . . . . . . . . . . . . 241
Noise Control System . . . . . . . . 241
Starter Switch Check . . . . . . . . . 242
Automatic Transmission Shift
Lock Control Function
Check . . . . . . . . . . . . . . . . . . . . . . . 243
Ignition Transmission Lock Check . . . . . . . . . . . . . . . . . . . . . . . 243
Park Brake and P (Park) Mechanism Check . . . . . . . . . . 243
Wiper Blade Replacement . . . . 244
Windshield Replacement . . . . . 244
Headlamp Aiming
Front Headlamp Aiming . . . . . . 245
Bulb Replacement
Bulb Replacement . . . . . . . . . . . . 245
Halogen Bulbs . . . . . . . . . . . . . . . . 245
Front Turn Signal, Sidemarker, and Parking Lamps . . . . . . . . . 245
Taillamps . . . . . . . . . . . . . . . . . . . . . 246
Center High-Mounted Stoplamp (CHMSL) . . . . . . . . . 247
License Plate Lamp . . . . . . . . . . 247
Electrical System
Electrical System Overload . . . 248 Fuses and Circuit Breakers . . . 249
Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 249
Floor Console Fuse Block . . . . 253
Wheels and Tires
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . 255
All-Season Tires . . . . . . . . . . . . . . 256
Winter Tires . . . . . . . . . . . . . . . . . . 256
Tire Sidewall Labeling . . . . . . . . 257
Tire Designations . . . . . . . . . . . . . 259
Tire Terminology and Definitions . . . . . . . . . . . . . . . . . . 260
Tire Pressure . . . . . . . . . . . . . . . . . 263
Tire Pressure Monitor System . . . . . . . . . . . . . . . . . . . . . . 264
Tire Pressure Monitor
Operation . . . . . . . . . . . . . . . . . . . 265
Tire Inspection . . . . . . . . . . . . . . . . 268
Tire Rotation . . . . . . . . . . . . . . . . . 268
Dual Tire Rotation . . . . . . . . . . . . 270
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . 270
Buying New Tires . . . . . . . . . . . . . 271
Different Size Tires and Wheels . . . . . . . . . . . . . . . . . . . . . . 272
Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . . . 273
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . . . 274
Wheel Replacement . . . . . . . . . . 275

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Vehicle Care 215
Tire Chains . . . . . . . . . . . . . . . . . . . 275
If a Tire Goes Flat . . . . . . . . . . . . 276
Tire Changing . . . . . . . . . . . . . . . . 278
Full-Size Spare Tire . . . . . . . . . . 287
Jump Starting
Jump Starting - NorthAmerica . . . . . . . . . . . . . . . . . . . . . 288
Towing the Vehicle
Towing the Vehicle . . . . . . . . . . . 291
Recreational VehicleTowing . . . . . . . . . . . . . . . . . . . . . . 292
Appearance Care
Exterior Care . . . . . . . . . . . . . . . . . 294
Interior Care . . . . . . . . . . . . . . . . . . 299
Floor Mats . . . . . . . . . . . . . . . . . . . . 302
General Information
For service and parts needs, visit
your dealer. You will receive
genuine GM parts and GM-trained
and supported service people.
Genuine GM parts have one of
these marks:
California Proposition
65 Warning
{Warning
Most motor vehicles, including
this one, as well as many of its
service parts and fluids, contain
and/or emit chemicals known to
the State of California to cause
cancer and birth defects or other
reproductive harm. Engine
exhaust, many parts and
systems, many fluids, and some
component wear by-products
contain and/or emit these
chemicals. For more information
go to www.P65Warnings.ca.gov/
passenger-vehicle.
See Battery - North America 0240
and
Jump Starting - North America
0 288 and the back cover.