2020 CHEVROLET EXPRESS Get To Know Guide

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
192 Driving and Operating
Recommended Fuel
For diesel engine vehicles, see
“Fuel for Diesel Engines”in the
Duramax diesel supplement.
If the vehicle has a yellow fuel cap
or a yellow sticker on the fuel door,
E85 or FlexFuel can be used. If the
vehicle does not have a yellow fuel
cap or yellow sticker, do not use
gasoline with ethanol levels greater
than 15% by volume. See E85 or
FlexFuel 0193.
Use regular unleaded gasoline
meeting ASTM specification D4814
with a posted octane rating of 87 —
(R+M)/2 —or higher. Do not use
gasoline with a posted octane rating
of less than 87, as this may cause
engine knock and will lower fuel
economy.
Prohibited Fuels
Caution
Do not use fuels with any of the
following conditions; doing so
may damage the vehicle and void
its warranty:
. For vehicles that are not
FlexFuel, fuel labeled
greater than 15% ethanol by
volume, such as mid-level
ethanol blends (16–50%
ethanol), E85, or FlexFuel.
. Fuel with any amount of
methanol, methylal,
ferrocene, and aniline.
These fuels can corrode
metal fuel system parts or
damage plastic and rubber
parts.
. Fuel containing metals such
as methylcyclopentadienyl
manganese tricarbonyl
(MMT), which can damage
the emissions control
system and spark plugs.
(Continued)
Caution (Continued)
.Fuel with a posted octane
rating of less than the
recommended fuel. Using
this fuel will lower fuel
economy and performance,
and may decrease the life of
the emissions catalyst.
Fuels in Foreign
Countries
The U.S., Canada, and Mexico post
fuel octane ratings in anti-knock
index (AKI). For fuel not to use in a
foreign country, see Prohibited
Fuels 0192.
Fuel Additives
TOP TIER Detergent Gasoline is
highly recommended for use with
your vehicle. If your country does
not have TOP TIER Detergent
Gasoline, add ACDelco Fuel
System Treatment Plus−Gasoline to
the vehicle’ s gasoline fuel tank at
every oil change or 15 000 km

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Driving and Operating 193
(9,000 mi), whichever occurs first.
TOP TIER Detergent Gasoline and
ACDelco Fuel System Treatment
Plus−Gasoline will help keep your
vehicle’s engine fuel deposit free
and performing optimally.
E85 or FlexFuel
Vehicles with a yellow fuel cap can
use either unleaded gasoline or fuel
containing up to 85% ethanol (E85).
All other vehicles should use only
the unleaded gasoline as described
inRecommended Fuel 0192.
The use of E85 or FlexFuel is
encouraged when the vehicle is
designed to use it. E85 or FlexFuel
is made from renewable sources.
To help locate fuel stations that
carry E85 or FlexFuel, the U.S.
Department of Energy has an
alternative fuel website. See
www.afdc.energy.gov/afdc/locator/
stations.
E85 or FlexFuel should meet ASTM
Specification D 5798 or CAN/
CGSB–3.512 in Canada. Do not use
the fuel if the ethanol content is greater than 85%. Fuel mixtures that
do not meet ASTM or CGSB
specifications can affect driveability
and could cause the malfunction
indicator lamp to come on.
The starting characteristics of E85
or FlexFuel make it unsuitable for
use when temperatures fall below
−18 °C (0 °F). Use gasoline or add
gasoline to the E85 or FlexFuel.
Because E85 or FlexFuel has less
energy per liter (gallon) than
gasoline, the vehicle will need to be
refilled more often. See
Filling the
Tank 0194.
The only GM approved aftermarket
additive is ACDelco Fuel System
Treatment Plus-FlexFuel. Follow the
instructions on the bottle for proper
use. This product is available at
your GM dealer.
Caution
Some additives are not
compatible with E85 or FlexFuel
and can harm the vehicle's fuel (Continued)
Caution (Continued)
system. Use only additives
approved by GM for E85 or
FlexFuel vehicles. Damage
caused by unapproved additives
would not be covered by the
vehicle warranty.
Caution
Do not use fuel containing
methanol. It can corrode metal
parts in the fuel system and also
damage plastic and rubber parts.
That damage would not be
covered under the vehicle
warranty.
To help keep the engine running
efficiently, fill the tank with gasoline,
up to E15, after filling the tank with
E85 one or two times.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
194 Driving and Operating
Filling the Tank
If the vehicle has a diesel engine,
see the Duramax diesel
supplement.
An arrow on the fuel gauge
indicates which side of the vehicle
the fuel door is on. SeeFuel Gauge
0 87.
{Warning
Fuel vapors and fuel fires burn
violently and can cause injury or
death.
Follow these guidelines to help
avoid injuries to you and others:
. Read and follow all the
instructions on the fuel
pump island.
. Turn off the engine when
refueling.
. Keep sparks, flames, and
smoking materials away
from fuel.
(Continued)
Warning (Continued)
.Do not leave the fuel pump
unattended.
. Avoid using electronic
devices while refueling.
. Do not re-enter the vehicle
while pumping fuel.
. Keep children away from
the fuel pump and never let
children pump fuel.
. Before touching the fill
nozzle, touch a metallic
object to discharge static
electricity from your body.
. Fuel can spray out if the fuel
cap is opened too quickly.
This spray can happen if the
tank is nearly full, and is
more likely in hot weather.
Open the fuel cap slowly
and wait for any hiss noise
to stop, then unscrew the
cap all the way.
Turn the fuel cap counterclockwise
to remove. When refueling, hang the
fuel cap from the hook on the fuel
door. Fully insert and latch the fill
nozzle, begin fueling.
{Warning
Overfilling the fuel tank by more
than three clicks of a standard fill
nozzle may cause:
. Vehicle performance issues,
including engine stalling and
damage to the fuel system.
. Fuel spills.
(Continued)

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Driving and Operating 195
Warning (Continued)
.Under certain conditions,
fuel fires.
Be careful not to spill fuel. Wait
five seconds after you have finished
pumping before removing the fill
nozzle. Clean fuel from painted
surfaces as soon as possible. See
Exterior Care 0294. Reinstall the
cap by turning it clockwise until it
clicks. Push the fuel door closed.
{Warning
If a fire starts while you are
refueling, do not remove the fill
nozzle. Shut off the flow of fuel by
shutting off the pump or by
notifying the station attendant.
Leave the area immediately.
Caution
If a new fuel cap is needed, get
the right type of cap from your
dealer. The wrong type of fuel cap
may not fit properly, may turn on
the malfunction indicator lamp,
and could damage the fuel
system and emissions system.
See Malfunction Indicator Lamp
(Check Engine Light) 093.
Filling a Portable Fuel
Container
{Warning
Never fill a portable fuel container
while it is in the vehicle. Static
electricity discharge from the
container can ignite the fuel
vapor. You or others could be
badly burned and the vehicle
could be damaged. To help avoid
injury to you and others:
(Continued)
Warning (Continued)
.Dispense fuel only into
approved containers.
. Do not fill a container while
it is inside a vehicle, in a
vehicle's trunk, in a pickup
bed, or on any surface other
than the ground.
. Bring the fill nozzle in
contact with the inside of
the fill opening before
operating the nozzle.
Maintain contact until filling
is complete.
. Keep sparks, flames, and
smoking materials away
from fuel.
. Do not use electronic
devices while pumping fuel.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
196 Driving and Operating
Trailer Towing
General Towing
Information
Only use towing equipment that has
been designed for the vehicle.
Contact your dealer or trailering
dealer for assistance with preparing
the vehicle to tow a trailer. Read the
entire section before towing a trailer.
To tow a disabled vehicle, see
Towing the Vehicle0291. To tow
the vehicle behind another vehicle
such as a motor home, see
Recreational Vehicle Towing 0292.
Driving Characteristics
and Towing Tips
{Warning
You can lose control when towing
a trailer if the correct equipment is
not used or the vehicle is not
driven properly. For example,
if the trailer is too heavy or the
(Continued)
Warning (Continued)
trailer brakes are inadequate for
the load, the vehicle may not stop
as expected. You and others
could be seriously injured. The
vehicle may also be damaged,
and the repairs would not be
covered by the vehicle warranty.
Pull a trailer only if all the steps in
this section have been followed.
Ask your dealer for advice and
information about towing a trailer
with the vehicle.
Driving with a Trailer
Trailering is different than just
driving the vehicle by itself.
Trailering means changes in
handling, acceleration, braking,
durability, and fuel economy.
Successful, safe trailering takes
correct equipment, and it has to be
used properly.
The following information has many
time-tested, important trailering tips
and safety rules. Many of these are important for your safety and that of
your passengers. Read this section
carefully before pulling a trailer.
When towing a trailer:
.
Become familiar with and follow
all state and local laws that
apply to trailer towing. These
requirements vary from state to
state.
. State laws may require the use
of extended side view mirrors.
Even if not required, you should
install extended side view
mirrors if your visibility is limited
or restricted while towing.
. Do not tow a trailer during the
first 800 km (500 mi) of vehicle
use to prevent damage to the
engine, axle, or other parts.
. It is recommended to perform
the first oil change before heavy
towing.
. During the first 800 km (500 mi)
of trailer towing, do not drive
over 80 km/h (50 mph) and do
not make starts at full throttle.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Driving and Operating 197
.Vehicles can tow in D (Drive).
Tow/Haul Mode is recommended
for heavier trailers. See Tow/
Haul Mode 0175. If the
transmission downshifts too
often, a lower gear may be
selected using Manual Mode.
See Manual Mode 0174.
If equipped, the following driver
assistance features should be
turned off when towing a trailer:
. Adaptive Cruise Control (ACC)
. Super Cruise Control
. Lane Keep Assist (LKA)
. Park Assist
. Automatic Parking Assist (APA)
. Reverse Automatic
Braking (RAB)
If equipped, the following driver
assistance features should be
turned to alert or off when towing a
trailer:
. Automatic Emergency
Braking (AEB)
. Intelligent Brake Assist (IBA)
. Front Pedestrian Braking (FPB) If equipped with Lane Change Alert
(LCA), the LCA detection zones that
extend back from the side of the
vehicle do not move further back
when a trailer is towed. Use caution
while changing lanes when towing a
trailer.
If equipped with Rear Cross Traffic
Alert (RCTA), use caution while
backing up when towing a trailer, as
the RCTA detection zones that
extend out from the back of the
vehicle do not move further back
when a trailer is towed.
{Warning
To prevent serious injury or death
from carbon monoxide (CO),
when towing a trailer:
. Do not drive with the
liftgate, trunk/hatch,
or rear-most window open.
. Fully open the air outlets on
or under the instrument
panel.
(Continued)
Warning (Continued)
.Adjust the climate control
system to a setting that
brings in only outside air.
See “Climate Control
Systems” in the Index.
For more information about
carbon monoxide, see Engine
Exhaust 0170.
Towing a trailer requires experience.
The combination of the vehicle and
trailer is longer and not as
responsive as the vehicle itself. Get
used to the handling and braking of
the combination by driving on a
level road surface before driving on
public roads.
The trailer structure, the tires, and
the brakes must be all be rated to
carry the intended cargo.
Inadequate trailer equipment can
cause the combination to operate in
an unexpected or unsafe manner.
Before driving, inspect all trailer
hitch parts and attachments, safety
chains, electrical connectors, lamps,

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
198 Driving and Operating
tires, and mirrors. SeeTowing
Equipment 0208. If the trailer has
electric brakes, start the
combination moving and then
manually apply the trailer brake
controller to check the trailer brakes
work. During the trip, occasionally
check that the cargo and trailer are
secure and that the lamps and any
trailer brakes are working.
Towing with a Stability Control
System
When towing, the stability control
system might be heard. The system
reacts to vehicle movement caused
by the trailer, which mainly occurs
during cornering. This is normal
when towing heavier trailers.
Following Distance
Stay at least twice as far behind the
vehicle ahead as you would when
driving without a trailer. This can
help to avoid heavy braking and
sudden turns.
Passing
More passing distance is needed
when towing a trailer. The
combination of the vehicle and
trailer will not accelerate as quickly
and is much longer than the vehicle
alone. It is necessary to go much
farther beyond the passed vehicle
before returning to the lane. Pass
on level roadways. Avoid passing
on hills if possible.
Backing Up
Hold the bottom of the steering
wheel with one hand. To move the
trailer to the left, move that hand to
the left. To move the trailer to the
right, move that hand to the right.
Always back up slowly and,
if possible, have someone
guide you.
Making Turns
Caution
Turn more slowly and make wider
arcs when towing a trailer to
prevent damage to your vehicle.
Making very sharp turns could
cause the trailer to contact the
vehicle.
Make wider turns than normal when
towing, so trailer will not go over soft
shoulders, over curbs, or strike road
signs, trees, or other objects.
Always signal turns well in advance.
Do not steer or brake suddenly.
Driving on Grades
Reduce speed and shift to a lower
gear before starting down a long or
steep downhill grade. If the
transmission is not shifted down, the
brakes may overheat and result in
reduced braking efficiency.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Driving and Operating 199
The vehicle can tow in D (Drive).
Shift the transmission to a lower
gear if the transmission shifts too
often under heavy loads and/or hilly
conditions.
When towing at higher altitudes,
engine coolant will boil at a lower
temperature than at lower altitudes.
If the engine is turned off
immediately after towing at high
altitude on steep uphill grades, the
vehicle could show signs similar to
engine overheating. To avoid this,
let the engine run, preferably on
level ground, with the transmission
in P (Park) for a few minutes before
turning the engine off. If the
overheat warning comes on, see
Engine Overheating0235.
Parking on Hills
{Warning
To prevent serious injury or death,
always park your vehicle and
trailer on a level surface when
possible. When parking your vehicle and your
trailer on a hill:
1. Press the brake pedal, but do not shift into P (Park) yet. Turn
the wheels into the curb if
facing downhill or into traffic if
facing uphill.
2. Have someone place chocks under the trailer wheels.
3. When the wheel chocks are in place, gradually release the
brake pedal to allow the chocks
to absorb the load of the trailer.
4. Reapply the brake pedal. Then apply the parking brake and
shift into P (Park).
5. Release the brake pedal.
Leaving After Parking on a Hill
1. Apply and hold the brake pedal.
.Start the engine.
. Shift into a gear.
. Release the parking brake.
2. Let up on the brake pedal. 3. Drive slowly until the trailer is
clear of the chocks.
4. Stop and have someone pick up and store the chocks
Launching and Retrieving
a Boat
Backing the Trailer into the Water
{Warning
.Have all passengers get out
of the vehicle before
backing onto the sloped part
of the ramp. Lower the
driver and passenger side
windows before backing
onto the ramp. This will
provide a means of escape
in the unlikely event the
vehicle slides into the water.
. If the boat launch surface is
slippery, have the driver
remain in the vehicle with
the brake pedal applied
while the boat is being
launched. The boat launch
(Continued)