2020 CHEVROLET EXPRESS Get To Know Guide

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Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
ContentsIntroduction . . . . . . . . . . . . . . . . . . . . . . 2
Keys, Doors, and Windows . . . . . . 7
Seats and Restraints . . . . . . . . . . . 26
Storage . . . . . . . . . . . . . . . . . . . . . . . . . 76
Instruments and Controls . . . . . . . 78
Lighting . . . . . . . . . . . . . . . . . . . . . . . 110
Infotainment System . . . . . . . . . . . 117
Climate Controls . . . . . . . . . . . . . . 144
Driving and Operating . . . . . . . . . 150
Vehicle Care . . . . . . . . . . . . . . . . . . 214
Service and Maintenance . . . . . 303
Technical Data . . . . . . . . . . . . . . . . 317
Customer Information . . . . . . . . . 321
Reporting Safety Defects . . . . . . 331
OnStar . . . . . . . . . . . . . . . . . . . . . . . . 335
Connected Services . . . . . . . . . . . 341
Index . . . . . . . . . . . . . . . . . . . . 344

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
2 Introduction
Introduction
The names, logos, emblems,
slogans, vehicle model names, and
vehicle body designs appearing in
this manual including, but not limited
to, GM, the GM logo, CHEVROLET,
the CHEVROLET Emblem, and
EXPRESS are trademarks and/or
service marks of General Motors
LLC, its subsidiaries, affiliates,
or licensors.
For vehicles first sold in Canada,
substitute the name“General
Motors of Canada Company” for
Chevrolet Motor Division wherever it
appears in this manual. This manual describes features that
may or may not be on the vehicle
because of optional equipment that
was not purchased on the vehicle,
model variants, country
specifications, features/applications
that may not be available in your
region, or changes subsequent to
the printing of this owner
’s manual.
If the vehicle has the Duramax
Diesel engine, see the Duramax
diesel supplement for additional and
specific information on this engine.
Refer to the purchase
documentation relating to your
specific vehicle to confirm the
features.
Keep this manual in the vehicle for
quick reference.
Canadian Vehicle Owners
A French language manual can be
obtained from your dealer, at
www.helminc.com, or from:
Propriétaires Canadiens
On peut obtenir un exemplaire de
ce guide en français auprès du
concessionnaire ou à l'adresse
suivante:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
USA
Using this Manual
To quickly locate information about
the vehicle, use the Index in the
back of the manual. It is an
alphabetical list of what is in the
manual and the page number where
it can be found.
Danger, Warning, and
Caution
Warning messages found on vehicle
labels and in this manual describe
hazards and what to do to avoid or
reduce them.
Litho in U.S.A.
Part No. 84361137 B Second Printing©2019 General Motors LLC. All Rights Reserved.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Introduction 3
{Danger
Danger indicates a hazard with a
high level of risk which will result
in serious injury or death.
{Warning
Warning indicates a hazard that
could result in injury or death.
Caution
Caution indicates a hazard that
could result in property or vehicle
damage.
A circle with a slash through it is a
safety symbol which means“Do
not,” “Do not do this,” or“Do not let
this happen.”
Symbols
The vehicle has components and
labels that use symbols instead of
text. Symbols are shown along with
the text describing the operation or
information relating to a specific
component, control, message,
gauge, or indicator.
M: Shown when the owner ’s
manual has additional instructions
or information.
*: Shown when the service
manual has additional instructions
or information.
0: Shown when there is more
information on another page —
“see page.” Vehicle Symbol Chart
Here are some additional symbols
that may be found on the vehicle
and what they mean. See the
features in this manual for
information.
u:
Air Conditioning System
G: Air Conditioning Refrigerant Oil
9:Airbag Readiness Light
!: Antilock Brake System (ABS)
$:Brake System Warning Light
9:Dispose of Used Components
Properly
P: Do Not Apply High Pressure
Water
B: Engine Coolant Temperature
_: Flame/Fire Prohibited
H:Flammable
[:Forward Collision Alert
R:Fuse Block Cover Lock
Location
+: Fuses

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
4 Introduction
j:ISOFIX/LATCH System Child
Restraints
Q: Keep Fuse Block Covers
Properly Installed
|: Lane Change Alert
@:Lane Departure Warning
A:Lane Keep Assist
*: Malfunction Indicator Lamp
::Oil Pressure
X:Park Assist
~:Pedestrian Ahead Indicator
O:Power
7:Rear Cross Traffic Alert
I:Registered Technician
/:Remote Vehicle Start
>:Seat Belt Reminders
I: Side Blind Zone Alert
h:Stop/Start
7:Tire Pressure Monitor
d:Traction Control/StabiliTrak/
Electronic Stability Control (ESC)
a: Under Pressure
V:Vehicle Ahead Indicator

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Introduction 5
Instrument Panel Overview

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
6 Introduction
1.Air Vents 0149.
2. Driver Information Center (DIC) Buttons (Out of View). See
Driver Information Center (DIC)
099.
3. Turn Signal Lever. See Turn
and Lane-Change Signals
0 113.
Windshield Wiper/Washer 080.
4. Horn 080.
5. Hazard Warning Flashers
0113.
6. Instrument Cluster 086.
7. Shift Lever. See Automatic
Transmission 0171.
Manual Mode 0174 (If
Equipped).
8. Climate Control Systems
0144.
9. Infotainment 0117.
10. Power Outlets 083.
11. USB Port (If Equipped). See Auxiliary Devices 0131. 12. Power Outlet 110/120 Volt
Alternating Current. See Power
Outlets 083.
13. Rear Heating System 0146 (If
Equipped).
Lane Departure Warning
(LDW) 0190 (If Equipped).
Forward Collision Alert (FCA)
System 0186 (If Equipped).
14. Passenger Airbag On-Off Switch (If Equipped). See
Airbag On-Off Switch 050.
15. Traction Control/Electronic
Stability Control 0178.
16. Tow/Haul Mode Button (If Equipped). See Tow/Haul
Mode 0175.
17. Steering Wheel Controls 079
(If Equipped).
18. Steering Wheel Adjustment
079 (Out of View), (If
Equipped).
19. Parking Brake Release. See Parking Brake 0177.
20. Cruise Control 0180 (If
Equipped). Fast Idle System
0166 (If
Equipped).
21. Parking Brake 0177.
22. Data Link Connector (DLC) (Out of View). See Malfunction
Indicator Lamp (Check Engine
Light) 093.
23. Instrument Panel Illumination
Control 0114.
Dome Lamp Override. See
Dome Lamps 0114.
24. Exterior Lamp Controls 0110.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Keys, Doors, and Windows 7
Keys, Doors, and
Windows
Keys and Locks
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . . . 9
Remote Keyless Entry (RKE) System Operation . . . . . . . . . . . . . 9
Remote Vehicle Start . . . . . . . . . . 12
Door Locks . . . . . . . . . . . . . . . . . . . . 13
Power Door Locks . . . . . . . . . . . . . 14
Cargo Door Relocking . . . . . . . . . 14
Delayed Locking . . . . . . . . . . . . . . . 14
Automatic Door Locks . . . . . . . . . 14
Lockout Protection . . . . . . . . . . . . . 14
Safety Locks . . . . . . . . . . . . . . . . . . . 14
Safety Locks . . . . . . . . . . . . . . . . . . . 15
Doors
Side Door (60/40 Swing-Out) . . . . . . . . . . . . . . . . . . . 16
Sliding Door . . . . . . . . . . . . . . . . . . . 17
Rear Doors . . . . . . . . . . . . . . . . . . . . 18
Vehicle Security
Vehicle Security . . . . . . . . . . . . . . . . 19
Vehicle Alarm System . . . . . . . . . 19
Immobilizer . . . . . . . . . . . . . . . . . . . . 20 Immobilizer Operation . . . . . . . . . 20
Exterior Mirrors
Convex Mirrors . . . . . . . . . . . . . . . . 21
Manual Mirrors . . . . . . . . . . . . . . . . . 21
Trailer-Tow Mirrors . . . . . . . . . . . . . 21
Power Mirrors . . . . . . . . . . . . . . . . . . 22
Folding Mirrors . . . . . . . . . . . . . . . . . 22
Heated Mirrors . . . . . . . . . . . . . . . . . 22
Interior Mirrors
Interior Rearview Mirrors . . . . . . . 22
Manual Rearview Mirror . . . . . . . . 22
Windows
Windows . . . . . . . . . . . . . . . . . . . . . . . 23
Manual Windows . . . . . . . . . . . . . . 23
Power Windows . . . . . . . . . . . . . . . 23
Swing-Out Windows . . . . . . . . . . . 24
Enhanced Technology Glass . . . 24
Rear Windows . . . . . . . . . . . . . . . . . 25
Sun Visors . . . . . . . . . . . . . . . . . . . . . 25
Keys and Locks
Keys
{Warning
Leaving children in a vehicle with
the ignition key is dangerous and
children or others could be
seriously injured or killed. They
could operate the power windows
or other controls or make the
vehicle move. The windows will
function with the keys in the
ignition, and children or others
could be caught in the path of a
closing window. Do not leave
children in a vehicle with the
ignition key.