Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
4 Introduction
j:ISOFIX/LATCH System Child
Restraints
Q: Keep Fuse Block Covers
Properly Installed
|: Lane Change Alert
@:Lane Departure Warning
A:Lane Keep Assist
*: Malfunction Indicator Lamp
::Oil Pressure
X:Park Assist
~:Pedestrian Ahead Indicator
O:Power
7:Rear Cross Traffic Alert
I:Registered Technician
/:Remote Vehicle Start
>:Seat Belt Reminders
I: Side Blind Zone Alert
h:Stop/Start
7:Tire Pressure Monitor
d:Traction Control/StabiliTrak/
Electronic Stability Control (ESC)
a: Under Pressure
V:Vehicle Ahead Indicator
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
100 Instruments and Controls
DIC Buttons
The buttons are the trip/fuel, vehicle
information, customization, and set/
reset buttons. The button functions
are detailed in the following pages.
3:Press this button to display
the odometer, trip odometers, fuel
range, average economy, fuel used,
timer, average speed, and digital
tachometer.
T: Press this button to display the
oil life, rear park assist, units, tire
pressure readings for vehicles with
the Tire Pressure Monitor
System (TPMS), engine hours, Tire
Pressure Monitor System (TPMS) programming for vehicles with the
TPMS and without a Remote
Keyless Entry (RKE) transmitter, and
compass zone and compass
calibration on vehicles with this
feature.
U:
Press this button to customize
the feature settings on the vehicle.
See Vehicle Personalization 0105
for more information.
V: Press this button to set or reset
certain functions and to turn off or
acknowledge messages on the DIC.
Trip/Fuel Menu Items
3: Press this button to scroll
through the following menu items:
Odometer
Press
3until XX km (mi)
displays. This display shows the
distance the vehicle has been
driven in either kilometers (km) or
miles (mi). Trip Odometers
Press
3until A or B displays.
This display shows the current
distance traveled in either
kilometers (km) or miles (mi) since
the last reset for each trip odometer.
Both trip odometers can be used at
the same time.
Each trip odometer can be reset to
zero separately by pressing
Vwhile
the desired trip odometer is
displayed.
The trip odometer has a feature
called the retro-active reset. This
can be used to set the trip odometer
to the number of kilometers (miles)
driven since the ignition was last
turned on. This can be used if the
trip odometer is not reset at the
beginning of the trip.
To use the retro-active reset feature,
press and hold
Vfor at least
four seconds. The trip odometer will
display the number of
kilometers (km) or miles (mi) driven
since the ignition was last turned on
and the vehicle was moving. Once
the vehicle begins moving, the trip
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
102 Instruments and Controls
holdVwhile TIMER is displayed.
Average Speed
Press
3until AVERAGE SPEED
displays. This display shows the
average speed of the vehicle in
kilometers per hour (km/h) or miles
per hour (mph). This average is
calculated based on the various
vehicle speeds recorded since the
last reset of this value. To reset the
value, press and hold
V. The
display will return to zero.
Digital Tachometer
Press
3until
Tachometer ##00 RPM displays.
This display shows the engine
speed in revolutions per
minute (RPM).
Blank Display
This display shows no information.
Vehicle Information Menu
Items
T: Press this button to scroll
through the following menu items:
Oil Life
Press
Tuntil OIL LIFE
REMAINING displays. This display
shows an estimate of the oil's
remaining useful life. If you see
99% OIL LIFE REMAINING on the
display, that means 99% of the
current oil life remains. The engine
oil life system will alert you to
change the oil on a schedule
consistent with your driving
conditions.
When the remaining oil life is low,
the CHANGE ENGINE OIL SOON
message will appear on the display.
You should change the oil as soon
as possible. See Engine Oil0222.
In addition to the engine oil life
system monitoring the oil life,
additional maintenance is
recommended. See Maintenance
Schedule 0305. Remember, you must reset the OIL
LIFE yourself after each oil change.
It will not reset itself. Also, be
careful not to reset the OIL LIFE
accidentally at any time other than
when the oil has just been changed.
It cannot be reset accurately until
the next oil change. To reset the
engine oil life system, see
Engine
Oil Life System 0224.
Side Blind Zone Alert
If the vehicle has Side Blind Zone
Alert (SBZA), this display allows the
system to be turned on or off. Press
Tuntil SBZA displays. Once in
this display, press
Vto select
between ON or OFF. When the
SBZA system is turned off, a DIC
message will display. See Side
Blind Zone Alert (SBZA) 0188.
Park Assist
If the vehicle has the Rear Park
Assist (RPA) system, press
Tuntil
PARK ASSIST displays. This
display allows the system to be
turned on or off. Once in this
display, press to select between ON
or OFF. The RPA system
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Instruments and Controls 103
automatically turns back on after
each vehicle start. When the RPA
system is turned off and the vehicle
is shifted out of P (Park), the DIC
will display the PARK ASSIST OFF
message as a reminder that the
system has been turned off. See
Park Assist0185.
Units
Press
Tuntil UNITS displays. This
display allows you to select between
metric or English units of
measurement. Once in this display,
press
Vto select between METRIC
or ENGLISH units.
Tire Pressure
If the vehicle has the Tire Pressure
Monitor System (TPMS), the
pressure for each tire can be viewed
in the DIC. The tire pressure will be
shown in either kilopascals (kPa) or
pounds per square inch (psi). Press
Tuntil the DIC displays FRONT
TIRES PSI (kPa) LEFT ##
RIGHT ##. Press
Tagain until the
DIC displays REAR TIRES
PSI (kPa) LEFT ## RIGHT ##. If a low tire pressure condition is
detected by the system while
driving, a message advising you to
check the pressure in a specific tire
will appear in the display. See
Tire
Pressure 0263.
If the tire pressure display shows
dashes instead of a value, there
may be a problem with the vehicle.
If this consistently occurs, see your
dealer for service.
Engine Hours
Press
Tuntil ENGINE HOURS
displays. This display shows the
total number of hours the engine
has run.
Relearn Tire Positions
The vehicle may have this display.
To access this display, the vehicle
must be in P (Park). If the vehicle
has the Tire Pressure Monitor
System (TPMS), after rotating the
tires or after replacing a tire or
sensor, the system must re-learn the tire positions. To re-learn the tire
positions, see
Tire Pressure Monitor
System 0264. See Tire Inspection
0 268 and
Tire Rotation 0268.
Change Compass Zone
The vehicle may have this feature.
To change the compass zone
through the DIC, see Compass
0 81.
Calibrate Compass
The vehicle may have this feature.
The compass can be manually
calibrated. To calibrate the compass
through the DIC, see Compass
0 81.
Blank Display
This display shows no information.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
136 Infotainment System
OnStar System
OnStar with 4G LTE
If equipped with OnStar 4G LTE, up
to seven devices, such as
smartphones, tablets, and laptops,
can be connected to high-speed
Internet through the vehicle’s built-in
Wi-Fi hotspot.Call 1-888-4-ONSTAR
(1-888-466-7827) to connect to an
OnStar Advisor for assistance. See
www.onstar.com for a detailed
instruction guide, vehicle availability,
details, and system limitations.
Services and apps vary by make,
model, year, carrier, availability, and
conditions. 4G LTE service is
available in select markets. 4G LTE
performance is based on industry
averages and vehicle systems
design. Some services require a
data plan.
Phone
Bluetooth
For vehicles equipped with
Bluetooth capability, the system can
interact with many cell phones,
allowing:
.
Placement and receipt of calls in
a hands-free mode.
. Sharing of the cell phone’s
address book or contact list with
the vehicle.
To minimize driver distraction,
before driving, and with the vehicle
parked:
. Become familiar with the
features of the cell phone.
Organize the phone book and
contact lists clearly and delete
duplicate or rarely used entries.
If possible, program speed dial
or other shortcuts.
. Review the controls and
operation of the infotainment
system.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
150 Driving and Operating
Driving and
Operating
Driving Information
Driving for Better FuelEconomy . . . . . . . . . . . . . . . . . . . . 151
Distracted Driving . . . . . . . . . . . . 151
Defensive Driving . . . . . . . . . . . . . 152
Drunk Driving . . . . . . . . . . . . . . . . . 152
Control of a Vehicle . . . . . . . . . . . 153
Braking . . . . . . . . . . . . . . . . . . . . . . . 153
Steering . . . . . . . . . . . . . . . . . . . . . . 153
Off-Road Recovery . . . . . . . . . . . 154
Loss of Control . . . . . . . . . . . . . . . 154
Driving on Wet Roads . . . . . . . . 155
Hill and Mountain Roads . . . . . 156
Winter Driving . . . . . . . . . . . . . . . . 156
If the Vehicle Is Stuck . . . . . . . . 158
Vehicle Load Limits . . . . . . . . . . . 158
Starting and Operating
New Vehicle Break-In . . . . . . . . . 162
Ignition Positions . . . . . . . . . . . . . 163
Starting the Engine . . . . . . . . . . . 165
Fast Idle System . . . . . . . . . . . . . 166
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . 167
Engine Coolant Heater . . . . . . . 167 Shifting Into Park . . . . . . . . . . . . . 169
Shifting out of Park . . . . . . . . . . . 170
Parking over Things
That Burn . . . . . . . . . . . . . . . . . . . 170
Engine Exhaust
Engine Exhaust . . . . . . . . . . . . . . 170
Running the Vehicle WhileParked . . . . . . . . . . . . . . . . . . . . . . 171
Automatic Transmission
Automatic Transmission . . . . . . 171
Manual Mode . . . . . . . . . . . . . . . . . 174
Tow/Haul Mode . . . . . . . . . . . . . . . 175
Brakes
Antilock BrakeSystem (ABS) . . . . . . . . . . . . . . . 176
Parking Brake . . . . . . . . . . . . . . . . 177
Brake Assist . . . . . . . . . . . . . . . . . . 177
Hill Start Assist (HSA) . . . . . . . . 177
Ride Control Systems
Traction Control/Electronic Stability Control . . . . . . . . . . . . . 178
Locking Rear Axle . . . . . . . . . . . . 180
Cruise Control
Cruise Control . . . . . . . . . . . . . . . . 180
Driver Assistance Systems
Driver Assistance Systems . . . 182 Rear Vision Camera (RVC) . . . 184
Park Assist . . . . . . . . . . . . . . . . . . . 185
Forward Collision Alert (FCA)
System . . . . . . . . . . . . . . . . . . . . . . 186
Side Blind Zone
Alert (SBZA) . . . . . . . . . . . . . . . . 188
Lane Departure Warning (LDW) . . . . . . . . . . . . . 190
Fuel
Top Tier Fuel . . . . . . . . . . . . . . . . . 191
Recommended Fuel . . . . . . . . . . 192
Prohibited Fuels . . . . . . . . . . . . . . 192
Fuels in Foreign Countries . . . 192
Fuel Additives . . . . . . . . . . . . . . . . 192
E85 or FlexFuel . . . . . . . . . . . . . . 193
Filling the Tank . . . . . . . . . . . . . . . 194
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 195
Trailer Towing
General TowingInformation . . . . . . . . . . . . . . . . . . 196
Driving Characteristics and Towing Tips . . . . . . . . . . . . . . . . . 196
Trailer Towing . . . . . . . . . . . . . . . . 201
Towing Equipment . . . . . . . . . . . . 208
Trailer Sway Control (TSC) . . . 211
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Driving and Operating 153
Control of a Vehicle
Braking, steering, and accelerating
are important factors in helping to
control a vehicle while driving.
Braking
Braking action involves perception
time and reaction time. Deciding to
push the brake pedal is perception
time. Actually doing it is
reaction time.
Average driver reaction time is
about three-quarters of a second. In
that time, a vehicle moving at
100 km/h (60 mph) travels 20 m
(66 ft), which could be a lot of
distance in an emergency.
Helpful braking tips to keep in mind
include:
.Keep enough distance between
you and the vehicle in front
of you.
. Avoid needless heavy braking.
. Keep pace with traffic. If the engine ever stops while the
vehicle is being driven, brake
normally but do not pump the
brakes. Doing so could make the
pedal harder to push down. If the
engine stops, there will be some
power brake assist but it will be
used when the brake is applied.
Once the power assist is used up, it
can take longer to stop and the
brake pedal will be harder to push.
Steering
Caution
To avoid damage to the steering
system, do not drive over curbs,
parking barriers, or similar objects
at speeds greater than 3 km/h
(1 mph). Use care when driving
over other objects such as lane
dividers and speed bumps.
Damage caused by misuse of the
vehicle is not covered by the
vehicle warranty.
Hydraulic Power Steering
Your vehicle has hydraulic power
steering. It may require
maintenance. See
Power Steering
Fluid 0237.
If power steering assist is lost
because the engine stops or
because of a system malfunction,
the vehicle can be steered but may
require increased effort. See your
dealer if there is a problem.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
164 Driving and Operating
{Warning
Turning off the vehicle while
moving may cause loss of power
assist in the brake and steering
systems and disable the airbags.
While driving, turn off the vehicle
only in an emergency.
In an emergency, if the vehicle
cannot be pulled over and must be
turned off while driving: 1. Push the key all the way in toward the steering column,
then turn the key to ACC/
ACCESSORY.
2. Brake using firm and steady pressure. Do not pump the
brakes repeatedly. This may
deplete power assist, requiring
increased brake pedal force.
3. Shift the vehicle to N (Neutral). This can be done while the
vehicle is moving. Continue
braking and steer the vehicle to
a safe location.
4. Come to a complete stop. 5. Shift to P (Park).
6. Continue to hold the brake
pedal, then set the parking
brake. See Parking Brake
0 177.
7. Push the key all the way in toward the steering column,
then turn the ignition to
LOCK/OFF.
8. Remove the key.
9. Release the brake pedal.
Caution
Use the correct key, make sure it
is all the way in —or pushed all
the way in toward the steering
column when turning off the
vehicle —and turn it only with
your hand.
1 (ACC/ACCESSORY) : This
position allows features such as the
infotainment system to operate
while the vehicle is off. It also
unlocks the steering column,
if equipped with a locking steering
column. Use this position if the vehicle must be pushed or towed.
See
Retained Accessory Power
(RAP) 0167.
From ON/RUN, push the key all the
way in toward the steering column,
then turn the key to ACC/
ACCESSORY.
If the key is left in ACC/
ACCESSORY with the engine off,
the battery could drain and the
vehicle may not start.
A warning chime will sound when
the driver door is opened and the
key is in the ignition.
2 (ON/RUN) : This position can be
used to operate the electrical
accessories and to display some
instrument cluster warning and
indicator lights. This position can
also be used for service and
diagnostics, and to verify the proper
operation of the malfunction
indicator lamp as may be required
for emission inspection purposes.
The switch stays in this position
when the engine is running. The
transmission is also unlocked in this
position.