Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
20 Keys, Doors, and Windows
2. PressQon the RKE
transmitter.
3. Close the door and wait for a few seconds.
4. Reach in through the open window, unlock the door with
the manual door lock, and
open the door.
This should set off the alarm.
If the alarm does not sound
when it should but the lamps
flash, check to see if the horn
works. The horn fuse may be
blown. To replace the fuse, see
Fuses and Circuit Breakers
0249.
Immobilizer
See Radio Frequency Statement
0 331.
Immobilizer Operation
This vehicle is equipped with the
PASS-Key®III+ (Personalized
Automotive Security System) theft-deterrent system. PASS-Key III
+ is a passive theft deterrent
system.
The system is automatically armed
when the key is removed from the
ignition.
You do not have to manually arm or
disarm the system.
The security light will come on if
there is a problem with arming or
disarming the theft-deterrent
system.
If the engine does not start and the
security light comes on, the key may
have a damaged transponder. Turn
the ignition off and try again.
If the engine still does not start, and
the key appears to be undamaged,
try another ignition key. If the engine
still does not start with the other key,
the vehicle needs service. If the
vehicle does start, the first key may
be faulty. See your dealer or a
locksmith who can service the
PASS-Key III+ to have a new
key made.
It is possible for the PASS-Key III+
decoder to learn the transponder
value of a new or replacement key.
Up to eight keys may be
programmed for the vehicle. This
procedure is for learning additional
keys only. If all the currently
programmed keys are lost or do not
operate, you must see your dealer
or a locksmith who can service
PASS-Key III+ to have keys made
and programmed to the system.
See your dealer or a locksmith who
can service PASS-Key III+ to get a
new key blank that is cut exactly as
the ignition key that operates the
system.
To program the new key:
1. Verify the new key has
1
stamped on it.
2. Insert the original, already programmed key into the
ignition lock cylinder and start
the engine. If the engine will
not start, see your dealer for
service.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Instruments and Controls 79
Controls
Steering Wheel
Adjustment
For vehicles with a tilt steering
wheel, the lever is located on the
left side of the steering column.
To adjust the steering wheel:1. Pull the lever to move the steering wheel up or down into
a comfortable position.
2. Release the lever to lock the steering wheel in place. Do not adjust the steering wheel
while driving.
Steering Wheel Controls
If equipped, some audio controls
can be adjusted at the steering
wheel.
w:
Press to go to the next favorite
radio station, track on a CD,
or folder on an iPod or USB device.
c/x: Press to go to the
previous favorite radio station, track
on a CD, or folder on an iPod or
USB device. Also press to reject an
incoming call or end a current call. Radio
To select preset or favorite radio
stations:
Press and release
worc/xto
go to the next or previous radio
station stored as a preset or
favorite.
CD
To select tracks on a CD:
Press and release
worc/xto
go to the next or previous track.
Selecting Tracks on an iPod or
USB Device
1. Press and hold
worc/x
while listening to a song until
the contents of the current
folder appear on the
infotainment display.
2. Press and release
worc/
xto scroll up or down the list,
then press and hold
w,
or press
¨to play the
highlighted track.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Instruments and Controls 83
calibration is complete. The
DIC display will then return to
PRESS
VTO CALIBRATE
COMPASS.
Clock
Setting the Time or Date
1. With the radio on, pressHand
the HR, MIN, MM, DD, and
YYYY (hour, minute, month,
day, and year) display.
2. Press the softkey under any one of the tabs to be changed.
Every time the softkey is
pressed again, the time or the
date if selected, increases
by one.
Another way to increase the
time or date is to press
¨SEEK
or
\FWD (forward).
3. To decrease, press
©SEEK or
sREV. Turn thefknob, on
the upper right side of the
radio, to adjust the selected
setting. Changing the Time or Date Default
Settings
1. With the radio on, press
Hand
then the softkey under the
forward arrow that is currently
displayed on the infotainment
display until the time 12H
(hour) and 24H (hour), and the
date MM/DD (month and day)
and DD/MM (day and month)
are displayed.
2. Press the softkey under the desired option.
3. Press
Hagain to apply the
selected default, or let the
screen time out.
Power Outlets
Power Outlets 12 Volt Direct
Current
The accessory power outlets can be
used to plug in electrical equipment,
such as a cell phone or an MP3
player.
The vehicle may have two
accessory power outlets on the
instrument panel. Remove the cover to access and
replace when not in use.
Certain power accessory plugs may
not be compatible to the accessory
power outlet and could overload
vehicle or adapter fuses. If a
problem is experienced, see your
dealer.
{Warning
Power is always supplied to the
outlets. Do not leave electrical
equipment plugged in when the
vehicle is not in use because the
vehicle could catch fire and cause
injury or death.
Caution
Leaving electrical equipment
plugged in for an extended period
of time while the vehicle is off will
drain the battery. Always unplug
electrical equipment when not in
(Continued)
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Infotainment System 117
Infotainment
System
Introduction
Infotainment . . . . . . . . . . . . . . . . . . 117
Theft-Deterrent Feature . . . . . . . 118
Overview (AM-FM Radio) . . . . . 118
Overview (Radio withCD/MP3) . . . . . . . . . . . . . . . . . . . . 120
Operation . . . . . . . . . . . . . . . . . . . . . 121
Radio
AM-FM Radio . . . . . . . . . . . . . . . . 123
Satellite Radio . . . . . . . . . . . . . . . . 124
Radio Reception . . . . . . . . . . . . . . 125
Multi-Band Antenna . . . . . . . . . . 126
Audio Players
Avoiding Untrusted Media Devices . . . . . . . . . . . . . . . . . . . . . 126
CD Player . . . . . . . . . . . . . . . . . . . . 126
Auxiliary Devices . . . . . . . . . . . . . 131
OnStar System
OnStar System . . . . . . . . . . . . . . . 136
Phone
Bluetooth . . . . . . . . . . . . . . . . . . . . . 136
Introduction
Infotainment
Base radio information is included in
this manual. See the infotainment
manual for information on other
available infotainment systems.
Read the following pages to
become familiar with the features.
{Warning
Taking your eyes off the road for
too long or too often while using
any infotainment feature can
cause a crash. You or others
could be injured or killed. Do not
give extended attention to
infotainment tasks while driving.
Limit your glances at the vehicle
displays and focus your attention
on driving. Use voice commands
whenever possible.
The infotainment system has built-in
features intended to help avoid
distraction by disabling some functions when driving. These
functions may gray out when they
are unavailable. Many infotainment
features are also available through
the instrument cluster and steering
wheel controls.
Before driving:
.
Become familiar with the
operation, center stack controls,
and infotainment display
controls.
. Set up the audio by presetting
favorite stations, setting the
tone, and adjusting the
speakers.
. Set up phone numbers in
advance so they can be called
easily by pressing a single
control or by using a single voice
command if equipped with
Bluetooth phone capability.
See Defensive Driving 0152.
To play the infotainment system with
the ignition off, see Retained
Accessory Power (RAP) 0167.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
118 Infotainment System
Active Noise Cancellation (ANC)
If equipped, ANC reduces engine
noise in the vehicle’s interior. ANC
requires the factory-installed audio
system, radio, speakers, amplifier (if
equipped), induction system, and
exhaust system to work properly.
Deactivation is required by your
dealer if related aftermarket
equipment is installed.
Theft-Deterrent Feature
The theft-deterrent feature works by
learning a portion of the Vehicle
Identification Number (VIN) to the
infotainment system. The
infotainment system does not
operate if it is stolen or moved to a
different vehicle.
Overview (AM-FM Radio)
1.4
.Press to show information
on the current station or
track.
2. FAV .Press to scroll through the
favorite pages. 3. MENU
.Press to set the number of
favorite pages.
. Press to select the Speed
Compensation Volume
setting.
. Press to turn Auto Page
Text Information on or off.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Infotainment System 119
4. Buttons 1 - 6.Press to save and select
favorite stations.
5. EQ .Press to adjust the
equalizer.
6.
f
. Press to set the bass,
midrange, treble, fade, and
balance.
. Turn to manually select
radio stations.
7. CAT .Press to display a list of
SXM categories,
if equipped.
8. Auxiliary Input Jack (If Equipped)
.Use to connect external
audio devices.
9. SRCE .Press to scroll through
auxiliary devices, AM, FM,
or SXM if equipped. 10.
\FWD
. Press and hold to fast
forward through a track.
11.
sREV
. Press and hold to go
backward fast through a
track.
12.
P
. Press to turn the
infotainment system on
or off.
. Turn to adjust the volume.
13.
¨SEEK
. Seeks or scans to the next
station.
14.
©SEEK
. Seeks or scans to the
previous station.
15.
H
. Press to set the clock
and date.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
120 Infotainment System
Overview (Radio with CD/MP3)
1.4
.Press to show information
on the current station or
track.
2. FAV .Press to scroll through the
favorite pages. 3. MENU
.Press to set the number of
favorite pages.
. Press to select the Speed
Compensation Volume
setting.
. Press to turn Auto Page
Text Information on or off. 4. Buttons 1 - 6
.Saves and selects favorite
stations.
5. EQ .Press to adjust the
equalizer.
6.
f
. Press to set the bass,
midrange, treble, fade, and
balance.
. Turn to manually select
radio stations.
7. CAT .Press to display a list of
SXM categories,
if equipped.
8.
ZEJECT
. Press to eject the
loaded CD.
9. Auxiliary Input Jack (If Equipped)
.Use to connect external
audio devices.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Infotainment System 121
10. CD/AUX.Press to scroll through
selecting the CD or an
auxiliary device.
11.
\FWD
. Press and hold to fast
forward through a track.
12.
sREV
. Press and hold to go
backward fast through a
track.
13.
P
. Press to turn the
infotainment system on
or off.
. Turn to adjust the volume.
14.
¨SEEK
. Seeks or scans to the next
station.
15.
©SEEK
. Seeks or scans to the
previous station. 16. BAND
.Press to scroll through the
available bands FM1, FM2,
AM, or SXM if equipped.
17.
H
. Press to set the clock
and date.
Operation
Using the Radio
O:Press to turn the system on
and off.
Turn clockwise or counterclockwise
to increase or decrease the volume.
4: Press to switch the display
between the radio station frequency
and the time. While the ignition is
off, press this button to display the
time. Press to display additional text
information related to the current
FM-RDS station or MP3 song.
A choice of additional information
such as Channel, Song, Artist, and
CAT (category) can display.
Continue pressing to highlight the desired tab, or press the softkey
under any one of the tabs and the
information about that tab displays.
Speed Compensated Volume
(SCV) :
SCV automatically adjusts
the radio volume to compensate for
road and wind noise as the vehicle
speed changes while driving, so that
the volume level stays consistent.
To activate SCV:
1. Set the radio volume to the desired level.
2. Press the MENU button to display the radio setup menu.
3. Press the softkey under the AUTO VOLUM (automatic
volume) tab on the infotainment
display.
4. Press the softkey under the desired SCV setting (OFF, Low,
Med, or High) to select the
level of radio volume
compensation. The display
times out after approximately
10 seconds. Each higher
setting allows for more radio
volume compensation at faster
vehicle speeds.