2020 CHEVROLET EXPRESS manual radio set

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
122 Infotainment System
Setting the Tone (Bass/Treble)
To adjust the bass or treble:1. Press the
fknob until Bass or
Treble displays.
2. To adjust the setting, do one of the following:
.Turn the
fknob.
. Press
¨SEEK, or©SEEK.
EQ : Press this button to choose
bass and treble equalization
settings designed for different types
of music. Selecting MANUAL,
or changing bass or treble, returns
the EQ to the manual bass and
treble settings.
Unique EQ settings can be saved
for each source.
Adjusting the Speakers
(Balance/Fade)
BAL/FADE : To adjust the balance
or fade:
1. Press the
fknob until the
speaker control tabs display. 2. Highlight the desired speaker
control tab by doing one of the
following:
.Press the
fknob.
. Press the softkey under the
desired tab.
3. Adjust the setting by doing one of the following:
.Turn the
fknob clockwise
or counterclockwise.
. Press
¨SEEK or©SEEK.
. Press
\FWD orsREV.
To quickly adjust all speaker and
tone controls to the middle position,
press the
fknob for more than
two seconds.
If the Rear Seat Audio (RSA) is
turned on, the radio disables FADE
and mutes the rear speakers.
Radio Messages
Calibration Error : The audio
system has been calibrated for the
vehicle from the factory.
If Calibration Error displays, it
means that the radio has not been configured properly for the vehicle
and it must be returned to your
dealer for service.
VIN or NO VIN :
One of these
messages will display when the
TheftLock system has locked up the
radio. Take the vehicle to your
dealer for service.
If any error occurs repeatedly or if
an error cannot be corrected,
contact your dealer.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Infotainment System 123
Radio
AM-FM Radio
Radio Data System (RDS)
The radio may have an RDS. The
RDS feature is available for use
only on FM stations that broadcast
RDS information. This system relies
upon receiving specific information
from these stations and only works
when the information is available.
While the radio is tuned to an
FM-RDS station, the station name
or call letters display. In rare cases,
a radio station could broadcast
incorrect information that causes the
radio features to work improperly.
If this happens, contact the radio
station.
Finding a Station
BAND or SRCE :Press to switch
between FM1, FM2, AM, and SXM if
equipped. The selection displays.
f: Turn clockwise or
counterclockwise to increase or
decrease the station frequency.
©SEEK or¨SEEK : Press©SEEK
to go to the previous or
¨SEEK to
go to the next station and stay
there.
To scan stations, press and hold
either button for two seconds until a
beep sounds. The radio goes to a
station, plays for a few seconds,
then goes to the next station. For
AM-FM Radio and Radio with CD,
the station frequency flashes while
the radio is in the scan mode. Press
either button again to stop scanning.
The radio seeks and scans stations
only with a strong signal that are in
the selected band.
Scan presets within the current
selected band by pressing and
holding either SEEK button for
four seconds until a double beep
sounds. The radio goes to a stored
preset, plays for a few seconds if a
strong signal is present, then goes
to the next stored preset. The
station frequency flashes while the
radio is in the scan mode.
Storing a Radio Station as a
Favorite
You are encouraged to set up radio
station favorites while the vehicle is
parked. Tune to favorite stations
using the presets, favorites button,
and steering wheel controls,
if equipped. See Defensive Driving
0 152.
FAV : If equipped with a FAV button,
a maximum of 36 stations can be
programmed as favorites by using
the six softkeys below the radio
station frequency tabs and by using
the radio favorites page button (FAV
button). Press FAV to go through up
to six pages of favorites, each
having six favorite stations available
per page. Each page of favorites
can contain any combination of AM
and FM stations.
The balance/fade and tone settings
that were previously adjusted are
stored with the favorite stations.
To store a station as a favorite:
1. Tune to the desired radio station.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
124 Infotainment System
2. Press FAV to display the pagewhere the station is to be
stored.
3. Press and hold one of the six softkeys until a beep
sounds. When that softkey is
pressed and released, the
station that was set returns.
4. Repeat the steps for each softkey radio station to be
stored as a favorite.
The number of favorites pages can
be set up using the MENU button.
To set up the number of favorites
pages: 1. Press MENU to display the radio setup menu.
2. Press the softkey below the FAV 1-6 tab.
3. Select the desired number of favorites pages by pressing the
softkey below the displayed
page numbers.
4. Press FAV, or let the menu time out, to return to the original
main radio screen showing the
radio station frequency tabs and to begin the process of
programming favorites for the
chosen number of numbered
pages.
Satellite Radio
SiriusXM, if equipped, is a satellite
radio service based in the United
States and Canada only.
Finding a Category (CAT)
Station
CAT :
The CAT button is used to
find SXM channels (if equipped)
while the radio is in the SXM mode.
Finding a Channel
BAND or SRCE : Press to switch
between FM1, FM2, AM, and SXM if
equipped. The selection displays.
f: Turn clockwise or
counterclockwise to increase or
decrease the station frequency.
©SEEK or¨SEEK : Press©SEEK
to go to the previous or
¨SEEK to
go to the next station and stay
there. To scan stations, press and hold
either button for two seconds until a
beep sounds. The radio goes to a
station, plays for a few seconds,
then goes to the next station. The
station frequency flashes while the
radio is in the scan mode. Press
either button again to stop scanning.
The radio seeks and scans stations
only with a strong signal that are in
the selected band.
To scan presets within the current
selected band, press and hold either
SEEK button for four seconds until a
double beep sounds. The radio
goes to a stored preset, plays for a
few seconds if a strong signal is
present, then goes to the next
stored preset. The station frequency
flashes while the radio is in the
scan mode.
Storing a Radio Station as a
Favorite
You are encouraged to set up radio
station favorites while the vehicle is
parked. Tune to favorite stations
using the presets, favorites button,

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Infotainment System 125
and steering wheel controls,
if equipped. SeeDefensive Driving
0 152.
FAV : If equipped with a FAV button,
a maximum of 36 stations can be
programmed as favorites using the
six softkeys below the radio station
frequency tabs and by using the
radio favorites page button (FAV
button). Press FAV to go through up
to six pages of favorites, each
having six favorite stations available
per page. Each page of favorites
can contain any combination of AM,
FM, or SXM stations.
The balance/fade and tone settings
that were previously adjusted are
stored with the favorite stations.
To store a station as a favorite:
1. Tune to the desired radio station.
2. Press FAV to display the page where the station is to be
stored. 3. Press and hold one of the
six softkeys until a beep
sounds. When that softkey is
pressed and released, the
station that was set returns.
4. Repeat the steps for each softkey radio station to be
stored as a favorite.
The number of favorites pages can
be set up using the MENU button.
To set up the number of favorites
pages: 1. Press MENU to display the radio setup menu.
2. Press the softkey below the FAV 1-6 tab.
3. Select the desired number of favorites pages by pressing the
softkey below the displayed
page numbers.
4. Press FAV, or let the menu time out, to return to the original
main radio screen showing the
radio station frequency tabs
and to begin the process of
programming favorites for the
chosen number of numbered
pages.Radio Reception
Frequency interference and static
can occur during normal radio
reception if items such as cell phone
chargers, vehicle convenience
accessories, and external electronic
devices are plugged into the
accessory power outlet. If there is
interference or static, unplug the
item from the accessory power
outlet.
AM
The range for most AM stations is
greater than for FM, especially at
night. The longer range can cause
station frequencies to interfere with
each other. For better radio
reception, most AM radio stations
boost the power levels during the
day, and then reduce these levels
during the night. Static can also
occur when things like storms and
power lines interfere with radio
reception. When this happens, try
reducing the treble on the radio.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Infotainment System 131
begin to play. Once all songs from
that album have played, the player
moves to the next album in
alphabetical order on the CD and
begins playing MP3s from that
album.
To exit music navigator mode, press
the softkey below the Back tab to
return to normal MP3 playback.
CD Player Messages
CHECK DISC :If this message
displays and/or the CD ejects, it
could be for one of the following
reasons:
. It is very hot. When the
temperature returns to normal,
the CD should play.
. The road is very rough. When
the road becomes smoother, the
CD should play.
. The CD is dirty, scratched, wet,
or upside down.
. The air is very humid. If so, wait
about an hour and try again.
. There was a problem while
burning the CD. .
The label is caught in the CD
player.
If the CD is not playing correctly, for
any other reason, try a known
good CD.
If any error occurs repeatedly or if
an error cannot be corrected,
contact your dealer. If the radio
displays an error message, write it
down and provide it to your dealer
when reporting the problem.
Auxiliary Devices
Using the Auxiliary Input Jack
Radios with an auxiliary input jack
on the lower right side can connect
to an external audio device such as
an iPod, MP3 player, or CD player
for use as another source for audio
listening. This input jack is not an
audio output; do not plug
headphones into the front auxiliary
input jack.
Drivers are encouraged to set up
any auxiliary device while the
vehicle is in P (Park). See
Defensive Driving 0152 for more
information on driver distraction. To use a portable audio player,
connect a 3.5 mm (1/8 in) cable to
the radio's front auxiliary input jack.
When a device is connected, press
the radio CD/AUX button to begin
playing audio from the device over
the vehicle speakers.
For optimal sound quality, increase
the portable audio device's volume
to the loudest level.
It is always best to power the
portable audio device through its
own battery while playing.
O:
Turn clockwise or
counterclockwise to increase or
decrease the volume of the portable
player. Additional volume
adjustments might have to be made
from the portable device if the
volume is not loud or soft enough.
BAND : If equipped, press to listen
to the radio when a portable audio
device is playing. The portable
audio device continues playing.
CD/AUX : If equipped, press to play
a CD when a portable audio device
is playing. Press again and the
system begins playing audio from

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
152 Driving and Operating
.Do not use a phone in
demanding driving situations.
Use a hands-free method to
place or receive necessary
phone calls.
. Watch the road. Do not read,
take notes, or look up
information on phones or other
electronic devices.
. Designate a front seat
passenger to handle potential
distractions.
. Become familiar with vehicle
features before driving, such as
programming favorite radio
stations and adjusting climate
control and seat settings.
Program all trip information into
any navigation device prior to
driving.
. Wait until the vehicle is parked
to retrieve items that have fallen
to the floor.
. Stop or park the vehicle to tend
to children.
. Keep pets in an appropriate
carrier or restraint. .
Avoid stressful conversations
while driving, whether with a
passenger or on a cell phone.
{Warning
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving.
Refer to the infotainment section for
more information on using that
system and the navigation system,
if equipped, including pairing and
using a cell phone.
Defensive Driving
Defensive driving means “always
expect the unexpected.” The first
step in driving defensively is to wear
the seat belt. See Seat Belts033.
. Assume that other road users
(pedestrians, bicyclists, and
other drivers) are going to be
careless and make mistakes.
Anticipate what they may do and
be ready. .
Allow enough following distance
between you and the driver in
front of you.
. Focus on the task of driving.
Drunk Driving
Death and injury associated with
drinking and driving is a global
tragedy.
{Warning
Drinking and then driving is very
dangerous. Your reflexes,
perceptions, attentiveness, and
judgment can be affected by even
a small amount of alcohol. You
can have a serious —or even
fatal —collision if you drive after
drinking.
Do not drink and drive or ride with
a driver who has been drinking.
Ride home in a cab; or if you are
with a group, designate a driver
who will not drink.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Vehicle Care 267
.One or more TPMS sensors are
missing or damaged. The
malfunction light and the DIC
message should go off when the
TPMS sensors are installed and
the sensor matching process is
performed successfully. See
your dealer for service.
. Replacement tires or wheels do
not match the original equipment
tires or wheels. Tires and wheels
other than those recommended
could prevent the TPMS from
functioning properly. See Buying
New Tires 0271.
. Operating electronic devices or
being near facilities using radio
wave frequencies similar to the
TPMS could cause the TPMS
sensors to malfunction.
If the TPMS is not functioning
properly, it cannot detect or signal a
low tire pressure condition. See
your dealer for service if the TPMS
malfunction light and DIC message
come on and stay on.TPMS Sensor Matching
Process
Each TPMS sensor has a unique
identification code. The identification
code needs to be matched to a new
tire/wheel position after rotating the
vehicle’s tires or replacing one or
more of the TPMS sensors. Also,
the TPMS sensor matching process
should be performed after replacing
a spare tire with a road tire
containing the TPMS sensor. The
malfunction light and the DIC
message should go off at the next
ignition cycle. The sensors are
matched to the tire/wheel positions,
using a TPMS relearn tool, in the
following order: driver side front tire,
passenger side front tire, passenger
side rear tire, and driver side rear.
See your dealer for service or to
purchase a relearn tool. A TPMS
relearn tool can also be purchased.
See Tire Pressure Monitor Sensor
Activation Tool at
www.gmtoolsandequipment.com or
call 1-800-GM TOOLS
(1-800-468-6657). There are two minutes to match the
first tire/wheel position, and
five minutes overall to match all four
tire/wheel positions. If it takes
longer, the matching process stops
and must be restarted.
The TPMS sensor matching
process is:
1. Set the parking brake.
2. Turn the ignition on without starting the vehicle. See
Ignition Positions 0163.
3. Press the Remote Keyless Entry (RKE) transmitter's
Q
andKbuttons at the same
time for approximately
five seconds. The horn sounds
twice to signal the receiver is in
relearn mode and TIRE
LEARNING ACTIVE message
displays on the DIC screen.
If the vehicle does not have
RKE, press the Driver
Information Center (DIC)
vehicle information button until
the PRESS VTO RELEARN
TIRE POSITIONS message
displays. The horn sounds

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Vehicle Care 289
ground connection you do not
want. You would not be able to
start your vehicle, and the bad
grounding could damage the
electrical systems.
To avoid the possibility of the
vehicles rolling, set the parking
brake firmly on both vehicles
involved in the jump start
procedure. Put an automatic
transmission in P (Park) or a
manual transmission in Neutral
before setting the parking
brake.
Caution
If any accessories are left on or
plugged in during the jump
starting procedure, they could be
damaged. The repairs would not
be covered by the vehicle
warranty. Whenever possible, turn
off or unplug all accessories on
either vehicle when jump starting.
3. Turn the ignition off on both vehicles. Unplug unnecessary
accessories plugged into the cigarette lighter or the
accessory power outlet. Turn
off the radio and all lamps that
are not needed. This will avoid
sparks and help save both
batteries. And it could save the
radio!
4. Open the hoods and locate the positive (+) and negative (−)
terminal locations of the other
vehicle.
On your van, use the unpainted
radio antenna bracket as a
remote negative (−) terminal.
{Warning
Using a match near a battery can
cause battery gas to explode.
People have been hurt doing this,
and some have been blinded.
Use a flashlight if you need more
light.
Battery fluid contains acid that
can burn you. Do not get it on
you. If you accidentally get it in
(Continued)
Warning (Continued)
your eyes or on your skin, flush
the place with water and get
medical help immediately.
{Warning
Fans or other moving engine
parts can injure you badly. Keep
your hands away from moving
parts once the engine is running.
5. Check that the jumper cables do not have loose or missing
insulation. If they do, you could
get a shock. The vehicles
could be damaged too.
Before you connect the cables,
here are some basic things you
should know. Positive (+) will
go to positive (+) or to a remote
positive (+) terminal if the
vehicle has one. Negative (−)
will go to an unpainted metal
part or to a remote negative (−)
terminal if the vehicle has one.