Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Introduction 3
{Danger
Danger indicates a hazard with a
high level of risk which will result
in serious injury or death.
{Warning
Warning indicates a hazard that
could result in injury or death.
Caution
Caution indicates a hazard that
could result in property or vehicle
damage.
A circle with a slash through it is a
safety symbol which means“Do
not,” “Do not do this,” or“Do not let
this happen.”
Symbols
The vehicle has components and
labels that use symbols instead of
text. Symbols are shown along with
the text describing the operation or
information relating to a specific
component, control, message,
gauge, or indicator.
M: Shown when the owner ’s
manual has additional instructions
or information.
*: Shown when the service
manual has additional instructions
or information.
0: Shown when there is more
information on another page —
“see page.” Vehicle Symbol Chart
Here are some additional symbols
that may be found on the vehicle
and what they mean. See the
features in this manual for
information.
u:
Air Conditioning System
G: Air Conditioning Refrigerant Oil
9:Airbag Readiness Light
!: Antilock Brake System (ABS)
$:Brake System Warning Light
9:Dispose of Used Components
Properly
P: Do Not Apply High Pressure
Water
B: Engine Coolant Temperature
_: Flame/Fire Prohibited
H:Flammable
[:Forward Collision Alert
R:Fuse Block Cover Lock
Location
+: Fuses
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
12 Keys, Doors, and Windows
3. Insert the new battery, positiveside facing down. Replace with
a CR2032 or equivalent
battery.
4. Snap the transmitter back together.
Remote Vehicle Start
This vehicle may have a remote
start feature. This feature allows you
to start the engine from outside the
vehicle. It may also start the
vehicle's heating or air conditioning
systems. See Climate Control
Systems 0144.
Laws in some local communities
may restrict the use of remote
starters. For example, some laws
may require a person using remote
start to have the vehicle in view
when doing so. Check local
regulations for any requirements on
remote starting of vehicles.
Do not use the remote start feature
if the vehicle is low on fuel. The
vehicle may run out of fuel.
The RKE transmitter range may be
less while the vehicle is running. Other conditions can affect the
performance of the transmitter. See
Remote Keyless Entry (RKE)
System
09.
/:This button will be on the RKE
transmitter if the vehicle has remote
start.
To start the engine using the remote
start feature:
1. Press and release
Qon the
transmitter.
2. Immediately press and hold
/
until the turn signal lamps
flash. If you cannot see the
lamps, press and hold
/for at
least four seconds.
When the engine starts, the
parking lamps will turn on and
remain on while the engine is
running. The doors will be
locked.
The engine will continue to run
for 10 minutes. After
30 seconds, repeat the steps if
a 10-minute extension is
desired. Remote start can be
extended only once. After entering the vehicle during a
remote start, turn the ignition on to
drive the vehicle.
A maximum of two remote starts or
a start with an extension are
allowed between ignition cycles.
If the remote start procedure is used
again before the first 10-minute time
frame has ended, the first
10 minutes will immediately expire
and the second 10-minute time
frame will start.
After the engine has been remote
started two times or a start with an
extension, the ignition must be
turned on and then off before the
remote start procedure can be used
again.
To cancel a remote start do any of
the following:
.
Press and hold
/until the
parking lamps turn off.
. Turn on the hazard warning
flashers.
. Turn the ignition on and then off.
The remote vehicle start feature will
not operate if:
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Seats and Restraints 39
Although the seat belt pretensioners
cannot be seen, they are part of the
seat belt assembly. They can help
tighten the seat belts during the
early stages of a moderate to
severe frontal, near frontal, or rear
crash if the threshold conditions for
pretensioner activation are met.
And, if the vehicle has roof-rail
airbags, seat belt pretensioners can
help tighten the seat belts in a side
crash or a rollover event.
Pretensioners work only once. If the
pretensioners activate in a crash,
the pretensioners and probably
other parts of the vehicle’s seat belt
system will need to be replaced.
SeeReplacing Seat Belt System
Parts after a Crash 043.
Do not sit on the outboard seat belt
while entering or exiting the vehicle
or at any time while sitting in the
seat. Sitting on the seat belt can
damage the webbing and hardware.
Rear Seat Belt Comfort Guides
This vehicle may have rear seat belt
comfort guides. The guides may
provide added seat belt comfort for older children who have outgrown
booster seats and for some adults.
When installed and properly
adjusted, the comfort guide
positions the shoulder belt away
from the neck and head.
The comfort guides for the right rear
outboard seating positions of
three-passenger bench seats are
stored in a pocket on the side of the
seatback.
Adjustable comfort guides are
available through your dealer for the
left rear outboard seating positions
of the three-passenger bench seats
and for the outboard seating
positions of the four-passenger
bench seats. For these seating
positions, the adjustable comfort
guide attaches to a loop on the
outboard side of the seatback.
Comfort Guide Installation and
Removal (Pocket Style)
To install:
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
52 Seats and Restraints
Medical Condition. A passenger
has a medical condition which,
according to his or her physician:
.Causes the passenger airbag to
pose a special risk for the
passenger; and
. Makes the potential harm from
the passenger airbag in a crash
greater than the potential harm
from turning off the airbag and
allowing the passenger, even if
belted, to hit the instrument
panel or windshield in a crash.
{Warning
If the front outboard passenger
frontal airbag is turned off for a
person who is not in a risk group
identified by the national
government, that person will not
have the extra protection of an
airbag. In a crash, the airbag will
not be able to inflate and help
protect the person sitting there.
Do not turn off the front outboard
(Continued)
Warning (Continued)
passenger frontal airbag unless
the person sitting there is in a risk
group.
United States
Canada and Mexico
To turn off the front outboard
passenger frontal airbag, insert the
ignition key into the airbag on-off
switch, push in, and move the
switch to the OFF position.
The airbag OFF light will come on
and stay on to let you know the front
outboard passenger airbag is off.
See Airbag On-Off Light 091. The
front outboard passenger airbag will
remain off until you turn it back on
again.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
90 Instruments and Controls
Voltmeter Gauge
When the engine is not running, but
the ignition is on, this gauge shows
the battery's state of charge in
DC volts.
When the engine is running, the
gauge shows the condition of the
charging system. Readings between
the low and high warning zones
indicate the normal operating range.
Readings in the low warning zone
may occur when a large number of
electrical accessories are operating
in the vehicle and the engine is left
at an idle for an extended period.This condition is normal since the
charging system is not able to
provide full power at engine idle. As
engine speeds are increased, this
condition should correct itself as
higher engine speeds allow the
charging system to create maximum
power.
The vehicle can be only driven for a
short time with the reading in either
warning zone. If it must be driven,
turn off all unnecessary
accessories.
Readings in either warning zone
indicate a possible problem in the
electrical system. Have the vehicle
serviced as soon as possible.
Seat Belt Reminders
Seat Belt Reminder Light
There is a seat belt reminder light
on the instrument cluster.
When the vehicle is started, this
light flashes and a chime may come
on to remind the driver to fasten
their seat belt. Then the light stays
on solid until the belt is buckled.
This cycle may continue several
times if the driver remains or
becomes unbuckled while the
vehicle is moving.
If the driver seat belt is buckled,
neither the light nor the chime
comes on.
Airbag Readiness Light
This light shows if there is an
electrical problem with the airbag
system. The system check includes
the airbag sensor(s), the
pretensioners (if equipped), the
airbag modules, the wiring, and the
crash sensing and diagnostic
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Instruments and Controls 93
light could indicate that there are
problems with a generator drive belt,
or that there is an electrical
problem. Have it checked right
away. If the vehicle must be driven a
short distance with the light on, turn
off accessories, such as the radio
and air conditioner.
Malfunction Indicator
Lamp (Check Engine
Light)
This light is part of the vehicle’s
emission control on-board
diagnostic system. If this light is on
while the engine is running, a
malfunction has been detected and
the vehicle may require service. The
light should come on to show that it
is working when the ignition is on
and the engine is not running. See
Ignition Positions0163.
Malfunctions are often indicated by
the system before any problem is
noticeable. Being aware of the light
and seeking service promptly when
it comes on may prevent damage.
Caution
If the vehicle is driven continually
with this light on, the emission
control system may not work as
well, the fuel economy may be
lower, and the vehicle may not
run smoothly. This could lead to
costly repairs that might not be
covered by the vehicle warranty.
Caution
Modifications to the engine,
transmission, exhaust, intake,
or fuel system, or the use of
replacement tires that do not
meet the original tire
specifications, can cause this light
to come on. This could lead to
(Continued)
Caution (Continued)
costly repairs not covered by the
vehicle warranty. This could also
affect the vehicle’s ability to pass
an Emissions Inspection/
Maintenance test. See
Accessories and Modifications
0216.
If the light is flashing : A
malfunction has been detected that
could damage the emission control
system and increase vehicle
emissions. Diagnosis and service
may be required.
To help prevent damage, reduce
vehicle speed and avoid hard
accelerations and uphill grades.
If towing a trailer, reduce the
amount of cargo being hauled as
soon as possible.
If the light continues to flash, find a
safe place to park. Turn the vehicle
off and wait at least 10 seconds
before restarting the engine. If the
light is still flashing, follow the
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
104 Instruments and Controls
Vehicle Messages
Messages displayed on the DIC
indicate the status of the vehicle or
some action that may be needed to
correct a condition. Multiple
messages may appear one after
another.
The messages that do not require
immediate action can be
acknowledged and cleared by
pressing
V. The messages that
require immediate action cannot be
cleared until that action is
performed.
All messages should be taken
seriously; clearing the message
does not correct the problem.
If a SERVICE message appears,
see your dealer.
Follow the instructions given in the
messages. The system displays
messages regarding the following
topics:
. Service Messages
. Fluid Levels
. Vehicle Security .
Brakes
. Steering
. Ride Control Systems
. Driver Assistance Systems
. Cruise Control
. Lighting and Bulb Replacement
. Wiper/Washer Systems
. Doors and Windows
. Seat Belts
. Airbag Systems
. Engine and Transmission
. Tire Pressure
. Battery
Engine Power Messages
ENGINE POWER IS REDUCED
This message displays when the
vehicle’s propulsion power is
reduced. A reduction in propulsion
power can affect the vehicle's ability
to accelerate. If this message is on,
but there is no observed reduction
in performance, proceed to your
destination. The performance may be reduced the next time the vehicle
is driven. The vehicle may be driven
while this message is on, but
maximum acceleration and speed
may be reduced. Anytime this
message stays on, or displays
repeatedly, the vehicle should be
taken to your dealer for service as
soon as possible.
Under certain operating conditions
propulsion will be disabled. Try
restarting after the vehicle has been
off for 30 seconds.
Vehicle Speed Messages
SPEED LIMITED TO XXX KM/
H (MPH)
This message shows that the
vehicle speed has been limited to
the speed displayed. The limited
speed is a protection for various
propulsion and vehicle systems,
such as lubrication, thermal,
suspension, or tires.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
144 Climate Controls
Climate Controls
Climate Control Systems
Climate Control Systems . . . . . 144
Rear Heating System . . . . . . . . . 146
Rear Climate ControlSystem . . . . . . . . . . . . . . . . . . . . . . 146
Air Vents
Air Vents . . . . . . . . . . . . . . . . . . . . . 149
Maintenance
Service . . . . . . . . . . . . . . . . . . . . . . . 149
Climate Control Systems
The heating, cooling, and ventilation for the vehicle can be controlled with
this system.
Vehicles without Air Conditioning
1. Fan Control
2. Temperature Control
3. Air Delivery Mode Control
9: Turn the knob clockwise or
counterclockwise to increase or
decrease the fan speed.
9: Turns the system off. Temperature Control :
Turn the
knob clockwise or counterclockwise
to increase or decrease the
temperature inside the vehicle.
Air Delivery Mode Control : Turn
the knob clockwise or
counterclockwise to change the
current airflow mode.H: Air is directed to the instrument
panel outlets.