Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
4 Introduction
j:ISOFIX/LATCH System Child
Restraints
Q: Keep Fuse Block Covers
Properly Installed
|: Lane Change Alert
@:Lane Departure Warning
A:Lane Keep Assist
*: Malfunction Indicator Lamp
::Oil Pressure
X:Park Assist
~:Pedestrian Ahead Indicator
O:Power
7:Rear Cross Traffic Alert
I:Registered Technician
/:Remote Vehicle Start
>:Seat Belt Reminders
I: Side Blind Zone Alert
h:Stop/Start
7:Tire Pressure Monitor
d:Traction Control/StabiliTrak/
Electronic Stability Control (ESC)
a: Under Pressure
V:Vehicle Ahead Indicator
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
26 Seats and Restraints
Seats and
Restraints
Head Restraints
Head Restraints . . . . . . . . . . . . . . . 27
Front Seats
Seat Adjustment . . . . . . . . . . . . . . . 27
Power Seat Adjustment . . . . . . . . 27
Reclining Seatbacks . . . . . . . . . . . 28
Rear Seats
Rear Seats . . . . . . . . . . . . . . . . . . . . 29
Seat Belts
Seat Belts . . . . . . . . . . . . . . . . . . . . . 33
How to Wear Seat BeltsProperly . . . . . . . . . . . . . . . . . . . . . . 34
Lap-Shoulder Belt . . . . . . . . . . . . . 36
Seat Belt Use During Pregnancy . . . . . . . . . . . . . . . . . . . . 41
Seat Belt Extender . . . . . . . . . . . . . 42
Safety System Check . . . . . . . . . . 42
Seat Belt Care . . . . . . . . . . . . . . . . . 42
Replacing Seat Belt System Parts after a Crash . . . . . . . . . . . 43
Airbag System
Airbag System . . . . . . . . . . . . . . . . . 43 Where Are the Airbags? . . . . . . . 46
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . 48
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . 48
How Does an Airbag Restrain? . . . . . . . . . . . . . . . . . . . . . 49
What Will You See after an Airbag Inflates? . . . . . . . . . . . . . . 49
Airbag On-Off Switch . . . . . . . . . . 50
Servicing the Airbag-Equipped Vehicle . . . . . . . . . . . . . . . . . . . . . . . 53
Adding Equipment to the Airbag-Equipped Vehicle . . . . . 54
Airbag System Check . . . . . . . . . . 54
Replacing Airbag System Parts after a Crash . . . . . . . . . . . . . . . . . 55
Child Restraints
Older Children . . . . . . . . . . . . . . . . . 55
Infants and Young Children . . . . 57
Child Restraint Systems . . . . . . . 59
Where to Put the Restraint . . . . . 61
Lower Anchors and Tethers forChildren (LATCH System) . . . . 62
Replacing LATCH System Parts After a Crash . . . . . . . . . . . . . . . . . 70
Securing Child Restraints (With the Seat Belt in the
Rear Seat) . . . . . . . . . . . . . . . . . . . 70 Securing Child Restraints (With
the Seat Belt in the
Front Seat) . . . . . . . . . . . . . . . . . . . 72
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Seats and Restraints 27
Head Restraints
On vehicles with factory installed
seats, the front seats have built-in
head restraints that are not
adjustable in the outboard seating
positions.
Front Seats
Seat Adjustment
{Warning
You can lose control of the
vehicle if you try to adjust a driver
seat while the vehicle is moving.
Adjust the driver seat only when
the vehicle is not moving.
To adjust the seat:1. Lift the bar under the front edge of the seat cushion to
unlock the seat.
2. Slide the seat to the desired position and release the bar.
3. Try to move the seat back and forth to be sure the seat is
locked in place.
Power Seat Adjustment
{Warning
The power seats will work with
the ignition off. Children could
operate the power seats and be
injured. Never leave children
alone in the vehicle.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
34 Seats and Restraints
Warning (Continued)
passengers to ride in any area of
the vehicle that is not equipped
with seats and seat belts.
Always wear a seat belt, and
check that all passenger(s) are
restrained properly too.
This vehicle has indicators as a
reminder to buckle the seat belts.
See Seat Belt Reminders 090.
Why Seat Belts Work
When riding in a vehicle, you travel
as fast as the vehicle does. If the
vehicle stops suddenly, you keep
going until something stops you.
It could be the windshield, the
instrument panel, or the seat belts!
When you wear a seat belt, you and
the vehicle slow down together.
There is more time to stop because
you stop over a longer distance and,
when worn properly, your strongest
bones take the forces from the seat
belts. That is why wearing seat belts
makes such good sense.
Questions and Answers About
Seat Belts
Q: Will I be trapped in the vehicle
after a crash if I am wearing a
seat belt?
A: You could be—whether you are
wearing a seat belt or not. Your
chance of being conscious
during and after a crash, so you
can unbuckle and get out, is
much greater if you are belted. Q: If my vehicle has airbags, why
should I have to wear seat
belts?
A: Airbags are supplemental
systems only. They work with
seat belts —not instead of them.
Whether or not an airbag is
provided, all occupants still have
to buckle up to get the most
protection.
Also, in nearly all states and in
all Canadian provinces, the law
requires wearing seat belts.
How to Wear Seat Belts
Properly
Follow these rules for everyone's
protection.
There are additional things to know
about seat belts and children,
including smaller children and
infants. If a child will be riding in the
vehicle, see Older Children 055 or
Infants and Young Children 057.
Review and follow the rules for
children in addition to the following
rules.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Seats and Restraints 37
1. Adjust the seat, if the seat isadjustable, so you can sit up
straight. To see how, see
“Seats” in the Index.
2. Pick up the latch plate and pull the belt across you. Do not let it
get twisted.
The lap-shoulder belt may lock
if you pull the belt across you
very quickly. If this happens, let
the belt go back slightly to
unlock it. Then pull the belt
across you more slowly.
If the shoulder portion of a
passenger belt is pulled out all
the way, the child restraint
locking feature may be
engaged. See Child Restraint
Systems 059. If this occurs, let
the belt go back all the way
and start again. If the locking
feature stays engaged after
letting the belt go back to
stowed position on the seat,
move the seat rearward or
recline the seat until the
shoulder belt retractor lock
releases.
3. Push the latch plate into the buckle until it clicks.
Pull up on the latch plate to
make sure it is secure. If the
belt is not long enough, see
Seat Belt Extender 042.
Position the release button on
the buckle so that the seat belt
could be quickly unbuckled if
necessary.
4. If equipped with a shoulder belt height adjuster, move it to the
height that is right for you.
See “Seat belt Height Adjuster” later in this section for
instructions on use and
important safety information.
5. To make the lap part tight, pull
up on the shoulder belt.
It may be necessary to pull
stitching on the seat belt
through the latch plate to fully
tighten the lap belt on smaller
occupants.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Seats and Restraints 39
Although the seat belt pretensioners
cannot be seen, they are part of the
seat belt assembly. They can help
tighten the seat belts during the
early stages of a moderate to
severe frontal, near frontal, or rear
crash if the threshold conditions for
pretensioner activation are met.
And, if the vehicle has roof-rail
airbags, seat belt pretensioners can
help tighten the seat belts in a side
crash or a rollover event.
Pretensioners work only once. If the
pretensioners activate in a crash,
the pretensioners and probably
other parts of the vehicle’s seat belt
system will need to be replaced.
SeeReplacing Seat Belt System
Parts after a Crash 043.
Do not sit on the outboard seat belt
while entering or exiting the vehicle
or at any time while sitting in the
seat. Sitting on the seat belt can
damage the webbing and hardware.
Rear Seat Belt Comfort Guides
This vehicle may have rear seat belt
comfort guides. The guides may
provide added seat belt comfort for older children who have outgrown
booster seats and for some adults.
When installed and properly
adjusted, the comfort guide
positions the shoulder belt away
from the neck and head.
The comfort guides for the right rear
outboard seating positions of
three-passenger bench seats are
stored in a pocket on the side of the
seatback.
Adjustable comfort guides are
available through your dealer for the
left rear outboard seating positions
of the three-passenger bench seats
and for the outboard seating
positions of the four-passenger
bench seats. For these seating
positions, the adjustable comfort
guide attaches to a loop on the
outboard side of the seatback.
Comfort Guide Installation and
Removal (Pocket Style)
To install:
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
42 Seats and Restraints
Seat Belt Extender
If the vehicle's seat belt will fasten
around you, you should use it.
But if a seat belt is not long enough,
your dealer will order you an
extender. When you go in to order it,
take the heaviest coat you will wear,
so the extender will be long enough
for you. To help avoid personal
injury, do not let someone else use
it, and use it only for the seat it is
made to fit. The extender has been
designed for adults. Never use it for
securing child restraints. For more
information on the proper use and fit
of seat belt extenders see the
instruction sheet that comes with
the extender.
Safety System Check
Periodically check the seat belt
reminder, seat belts, buckles, latch
plates, retractors, shoulder belt
height adjusters (if equipped), and
seat belt anchorages to make sure
they are all in working order. Look
for any other loose or damaged seat
belt system parts that might keep aseat belt system from performing
properly. See your dealer to have it
repaired. Torn, frayed, or twisted
seat belts may not protect you in a
crash. Torn or frayed seat belts can
rip apart under impact forces. If a
belt is torn or frayed, have it
replaced immediately. If a belt is
twisted, it may be possible to
untwist by reversing the latch plate
on the webbing. If the twist cannot
be corrected, ask your dealer to
fix it.
Make sure the seat belt reminder
light is working. See
Seat Belt
Reminders 090.
Keep seat belts clean and dry. See
Seat Belt Care 042.
Seat Belt Care
Keep belts clean and dry.
Seat belts should be properly cared
for and maintained.
Seat belt hardware should be kept
dry and free of dust or debris. As
necessary, exterior hard surfaces
and seat belt webbing may be lightly
cleaned with mild soap and water. Ensure there is not excessive dust
or debris in the mechanism. If dust
or debris exists in the system please
see the dealer. Parts may need to
be replaced to ensure proper
functionality of the system.
{Warning
Do not bleach or dye seat belt
webbing. It may severely weaken
the webbing. In a crash, they
might not be able to provide
adequate protection. Clean and
rinse seat belt webbing only with
mild soap and lukewarm water.
Allow the webbing to dry.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Seats and Restraints 45
{Warning
You can be severely injured or
killed in a crash if you are not
wearing your seat belt, even with
airbags. Airbags are designed to
work with seat belts, not replace
them. Also, airbags are not
designed to inflate in every crash.
In some crashes seat belts are
the only restraint. SeeWhen
Should an Airbag Inflate? 048.
Wearing your seat belt during a
crash helps reduce your chance
of hitting things inside the vehicle
or being ejected from it. Airbags
are “supplemental restraints” to
the seat belts. Everyone in the
vehicle should wear a seat belt
properly, whether or not there is
an airbag for that person.
{Warning
Because airbags inflate with great
force and faster than the blink of
an eye, anyone who is up
against, or very close to, any
airbag when it inflates can be
seriously injured or killed. Do not
sit unnecessarily close to any
airbag, as you would be if sitting
on the edge of the seat or leaning
forward. Seat belts help keep you
in position before and during a
crash. Always wear a seat belt,
even with airbags. The driver
should sit as far back as possible
while still maintaining control of
the vehicle. The seat belts and
the front outboard passenger
airbags are most effective when
you are sitting well back and
upright in the seat with both feet
on the floor.
(Continued)
Warning (Continued)
Occupants should not lean on or
sleep against the door or side
windows in seating positions with
seat-mounted side impact airbags
and/or roof-rail airbags.
{Warning
Children who are up against,
or very close to, any airbag when
it inflates can be seriously injured
or killed. Always secure children
properly in the vehicle. To read
how, seeOlder Children 055 or
Infants and Young Children 057.